I find Carepatron to be an amazing platform for my psychotherapy practice. It's affordable and extremely easy to navigate, which has been a game changer for me. I love using the scheduling and telehealth features because I know that my virtual sessions are secure. It keeps me organized and provides a secure platform for telehealth. The platform is also great for storing session notes, sending client reminders, and having a secure place to chat. I appreciate the templates and the capability to send questionnaires directly to clients, which helps in better progress monitoring. Having a template laid out for sessions and the option to email clients questionnaires is very helpful. Review collected by and hosted on G2.com.

I am not particularly interested in the AI features but like that it’s an option for the price. Review collected by and hosted on G2.com.

I love how easy the Carepatron platform is to use. It has an amazing library of templates you can use and customize. I like it better than what is available through Simple Practice. Carepatron makes it easy to bill, schedule, and send reminders to clients. Review collected by and hosted on G2.com.

While there is a free option, it is a little misleading because many key features aren't available. The way it is advertised, I thought I could use the free option longer as I grow my practice. Review collected by and hosted on G2.com.

I like that Carepatron is super cheap compared to some other EHR systems. I was able to set this app up for multiple contractors without paying a huge cost per person, which is great because other apps would charge a lot if there are multiple people. Additionally, I can view my entire team's information, which is really helpful. I also appreciate being able to use the AI features and connect with my Google account to integrate my calendar and ensure my notes are good. Review collected by and hosted on G2.com.

It's billing section is really confusing and it's hard to tell what has been paid and find paid invoices. Specifically, I tried to look up invoices to pay my contractor and some of them are not in the paid section, and you have to look through the different sections to find the invoices. I would say they need fewer sections in billing overall and just a clear way to look at them. Additionally, there was a learning curve initially. Review collected by and hosted on G2.com.

I really appreciate that Carepatron offers set-up calls to help you navigate the process of getting started with a new system. I also like that billing, claim submission, and the telehealth system are all included for one price, which makes everything feel more streamlined. Review collected by and hosted on G2.com.

My only complaint is that billing changes sometimes appear even when I haven’t entered them. For example, the taxed amount will occasionally increase, or balances may be written off even though I never intended to write them off. Review collected by and hosted on G2.com.

I like that Carepatron is an all-in-one solution for my business. I am easily able to generate session notes using their transcription and AI features. The user interface is very user-friendly as it is easy to navigate with needing any additional support. The team also provides ongoing support in addition to the first onboarding session. It seamlessly integrates into my Google calendar. It was also very reasonably priced. Review collected by and hosted on G2.com.

Carepatron can be slow at times, especially when transcribing large uploaded audio files. Review collected by and hosted on G2.com.

It is an affordable, intuitive, and well-organized platform that remains highly customizable. The AI summaries help to refresh my memory of previous sessions and the automated reminders and digital forms streamline everything. Review collected by and hosted on G2.com.

It takes a little while to figure out, especially when coming from another system, but it is fairly intuitive. It is also challenging to edit the workflow for situations where you want to prepare documents to send rather than have them sent automatically when a new client is added. Review collected by and hosted on G2.com.

It’s easy to access client information, and everything is kept in one place, which makes it simple to find what I need. Review collected by and hosted on G2.com.

The site is often glitchy, and it reloads too frequently while I’m using it. Review collected by and hosted on G2.com.

I like that Carepatron is easy to use and is an all-in-one platform. It centralizes everything for me, letting me upload and review client documents, access contact information, and manage my schedule. I also find that the platform stores and secures clients' documents well, and I can regularly review client records to ensure accuracy. The scheduling feature is useful for monitoring and managing appointments, which helps in maintaining continuity of care. Overall, it aids in improving organization and workflow efficacy. Review collected by and hosted on G2.com.

I find it problematic that when a session is canceled, it doesn't appear in a different color. Review collected by and hosted on G2.com.

I work with many EHR systems, and I really love how extremely user-friendly Carepatron is. The support team is also very helpful, and Carepatron is available to assist with whatever I need, right when I need it. I’ve found that it integrates well with the clearinghouses we use, and the performance is excellent across all the billing features. I also feel it’s fairly priced compared to competitors. The AI is a useful touch on the clinical side, too. Review collected by and hosted on G2.com.

Nothing at all—I have zero complaints about this EMR. My only wish is that more clients used it! Review collected by and hosted on G2.com.

I thought the option to create a superbill was helpful and the pre-existing note templates. Review collected by and hosted on G2.com.

I didn't like the functionality of using the platform- it was not the most intuitive and it was frustrating to add notes for specific clients, and took too many steps oftentimes to do things. My biggest issue was that I was on a "free" plan but after about 3 weeks of using it for 4 clients, it told me that I was significantly above the limit for the memory storage. It was only giving me the option to upgrade. I could not move past this page asking e to upgrade to even delete any information and free up space, and therefore have been unable to use Carepatron any longer... really dysfunctional and I would absolutely not recommend to anyone. Review collected by and hosted on G2.com.