The ability to move between pages of a client ISP plan or to access the full case load are the features I like best. Review collected by and hosted on G2.com.

I dislike when messages are sent between mental health professionals with out a record of the original message sent. I also dislike the inability to have a clip board for copying and pasting group responses. Review collected by and hosted on G2.com.

Once you learn the system, it is very easy to use. There are some technical issues that I will address in the dislikes section. Review collected by and hosted on G2.com.

Technical issues:

1) drop down menus are worthless. If the user doesn’t click on the tab just right, it moves you to another screen and you can’t go back to the screen you were just on.

2) errors can not be fixed by local staff. If someone is added to the wrong program, you can not make that change without going to the company.

3) random login issues. About once a week will get a message that says “authorization.” This message can not be closed, and you need to restart your browser to clear.

4) There are a ton of technical issues with this company. At least two times a week, we get an email about the site being "down" for maintenance. Due to the random outages, and often without notice, I write everything in a word document so I have a backup of what was written. Review collected by and hosted on G2.com.

Carelogic is easy to navigate when you get used to it, but there is a little bit of a learning curve. I find the treatment planner to be useful as the goals and interventions are prewritten. Everything is neatly organized. Review collected by and hosted on G2.com.

While I like the treatment planner tool, it is tedious as you have to click through several screens, and this can be time-consuming. Review collected by and hosted on G2.com.

The layout of this application is rather simple to navigate . The tabs mean what you think they mean and navigation is a simple and clean look. Review collected by and hosted on G2.com.

Carelogic is constantly having technical issues. Our agency sends us emails about this application being ‘ down ‘ and ‘worked on’ atleast 2-3xs a week. I have made it a habit to write all notes in word document then copy and paste them into carelogic out of fear the application will shut down while I’m writing a note and losing all of my work . Review collected by and hosted on G2.com.

I am able to add all of my favorite pages on my favorites bar and access then quickly. Also able to navigate all notes that are needed for the care of my patient easily and quickly. The interface is easy to learn and easy to modify to meet my needs. Review collected by and hosted on G2.com.

Many times I am unable to complete my paperwork due to the pages not loading or having temporary issues during the busiest time of my day Review collected by and hosted on G2.com.

That you have everything you need to see when you load the web pages. All the menus are simple Review collected by and hosted on G2.com.

Setting up my account was a pain. I honestly wish my company did it because I don’t work in HR Review collected by and hosted on G2.com.

I am able to have multiple tabs open and be working on different things in each simultaneously. Review collected by and hosted on G2.com.

It is extremely time sensitive and cannot be customized. Example. If I have a client set from 3-4 and another from 4-5, if the 3-4 goes to 4:03 then I have to go into the other appointment to adjust the start time before I can finish the note from the previous client. Review collected by and hosted on G2.com.

Carelogic gives me a quick view of my entire caseload so that I don't have to search for my clients through a master list of clients who use the practice. Review collected by and hosted on G2.com.

It can be time consuming to have to go back and forth through different lists in order to access the information I need. Also, when it comes to billing, the notes can get separated from the scheduled appointment if you start and save a note and then access it from the ECR later to in order to complete it. I also don't like that I do not have the ability to delete my own mistakes. Requesting and waiting for someone else to go in and delete a GRIP note that should have been something else is time-consuming and can throw off my flow when completing my documentation. Review collected by and hosted on G2.com.

I enjoy the organization of the website. It gives me a quick overview of client information. Review collected by and hosted on G2.com.

There's a lot of "clicking". Many ways to receive the same outcomes. Review collected by and hosted on G2.com.

I like the fact that all the information you need is readily available and it’s user friendly. Review collected by and hosted on G2.com.

I don’t like that the new BHA won’t copy over Review collected by and hosted on G2.com.