--- title: CareAcademy Reviews meta_title: 'CareAcademy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how CareAcademy works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 58 scale: '5' date_modified: '2026-08-04' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # CareAcademy Reviews **Vendor:** CareAcademy **Category:** [Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms) **Average Rating:** 4.4/5.0 **Total Reviews:** 58 ## About CareAcademy CareAcademy, an Activated Insights Company is a leading care enablement platform dedicated to transforming caregiver education and empowering caregivers to deliver exceptional health outcomes. By offering compliance and audit automation technology, actionable analytics, and streamlined training management of an engaging content library, CareAcademy is accelerating the world’s transition to a caregiver-centric healthcare system. Founded in 2016 and based in Boston, CareAcademy has trained more than 800,000 caregivers and is trusted by more than 2,000 home care, home health, senior living, and hospice providers nationwide. ## CareAcademy Pros & Cons **What users dislike:** - Users find CareAcademy to be **expensive and not user-friendly** , with poor customer service and questionable billing practices. (1 reviews) - Users express frustration over **poor customer support** and issues with billing and contract renewals at CareAcademy. (1 reviews) - Users find the **poor interface design** of CareAcademy frustrating and not conducive to an easy learning experience. (1 reviews) ## CareAcademy Reviews ### 1. Helpful and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about CareAcademy?** Its is easy to use Care Academy and my team enjoys the content. The classes provide valuable information and its easy to use the program. It makes training easier **What do you dislike about CareAcademy?** I do not have any dislikes at this time. I cannot think of anything I would change. Only thing I would change is maybe more classes on polishing manners and language. **Recommendations to others considering CareAcademy:** Simple, straightforward classes that are helpful to our employees. **What problems is CareAcademy solving and how is that benefiting you?** It helps tremendously with tracking and reporting initial and continuing education. I can also use it to do review training to refresh new skills. It is easier for our employees to use. ### 2. Care Academy is Educational and Helpful to Staff and Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about CareAcademy?** The program is easy to use and follow. It is nice to be able to leave and pick up where you left off. The classes walk you through the training with ease and it is simple to grasp the use of the technology. **What do you dislike about CareAcademy?** I have no dislikes about this product. I cannot think of any downsides at this time. Perhaps running reports could be easier, but once you learn the system its pretty straightforward. **What problems is CareAcademy solving and how is that benefiting you?** Initial and Contunuing Education. Training is very important and I want reassurance that my employees have all the tools they need to do their job successfully. ### 3. It has been easy to navigate and learn. **Rating:** 3.5/5.0 stars **Reviewed by:** Brianna R. | Assistant Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about CareAcademy?** I like the ability to depend on the program to match the necessary topics required for your state requirements. **What do you dislike about CareAcademy?** I dislike that when you add/remove classes, they do not always save and update. **What problems is CareAcademy solving and how is that benefiting you?** I solve being able to efficiently track my employee's education and realize that it saves my staff and me a lot of time. **Official Response from Cameron Olshansky:** > Hi Brianna, thank you for sharing your thoughts and feedback about CareAcademy. Compliance is one of the core components of our product, so to learn that it has been a feature you can depend on is very meaningful to us. If possible, we'd like to chat with you to learn more about your experience with saving and updating classes after they've been added or removed. If you add or remove a class, it should always save and update; however, keep in mind that it may take a few minutes for our system to process the change. If this isn't how it appears to happen on your end, please let us know so we can look into the issue. Our team can be reached at hello@careacademy.com. We look forward to hearing from you! ### 4. Nice platform for training, but hoping for more courses and languages **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about CareAcademy?** flexibility of time to take classes; organized flow of info and easy to follow along **What do you dislike about CareAcademy?** A disadvantage is the lack of languages besides English. **What problems is CareAcademy solving and how is that benefiting you?** With CareAcademy, it is easy to schedule caregivers for their required training, and they can complete the classes at their own pace. **Official Response from Cameron Olshansky:** > Thank you for sharing this great feedback. Having the ability to take training from anywhere is something we will continue to advocate for! Caregivers are always on the go - and being able to meet them where they are is always top of mind for us. If possible, we'd like to learn more about which languages you are looking to support at your agency. We currently offer Closed Captions (English) and Spanish subtitles, along with subtitles in Hindi, Korean, Russian, and Vietnamese for certain classes. We're always open to learning where we can improve - especially when it comes to the accessibility of our content. Please feel free to reach out to us at hello@careacademy.com to share additional context about the languages you'd like to see offered. Thank you! ### 5. Good Content - Not always intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about CareAcademy?** The content for training is solid. I really like the step-by-step concept. It forces the learner to pay attention. **What do you dislike about CareAcademy?** The customer service is just a hotline or email to any number of people. This means I sometimes have to explain myself many times to find a solution. **What problems is CareAcademy solving and how is that benefiting you?** Training requirements are easy to fill within my state of CO. I like that it is integrated with ClearCare. Easy for staff to start! **Official Response from Cameron Olshansky:** > Hi there, thank you for sharing your feedback with us! Learner engagement is very important to us at CareAcademy, so we're glad to hear that the content and format of the training is working well for you and your team in Colorado! We'll also be sure to pass along the feedback to our partners at WellSky (ClearCare) that the integration has been successful for you. In regards to your experience with our support team, we understand that having to explain yourself multiple times can be frustrating. We apologize for the inconvenience it might have caused. Although our support agents operate as a team, it sounds like we have some opportunities to improve how we document and share information internally. We'll make sure to pass along this feedback to the team - and again, thank you for bringing this to our attention. ### 6. Experience with Care Academy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about CareAcademy?** I like how the classes and modules are very user-friendly **What do you dislike about CareAcademy?** I have not experienced anything that I dislike about Care Academy. **What problems is CareAcademy solving and how is that benefiting you?** I have not encountered any problems with Care Acaddemy. ### 7. Easy to navigate, supports our state requirements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about CareAcademy?** The ease of accessibility for caregivers **What do you dislike about CareAcademy?** The integration with clear care is not always 100% smooth... **What problems is CareAcademy solving and how is that benefiting you?** The training required by the state is easily maintained and updated **Official Response from Cameron Olshansky:** > Thank you for your review! While we're thrilled to hear your caregivers are finding the platform easy to access, we would like to learn more about the challenges you're facing with the integration between WellSky (ClearCare) and CareAcademy. If possible, would you mind getting in touch with us at hello@careacademy.com so we can discuss this in detail? Your feedback is extremely important to our team and we'd like to ensure we're offering a seamless experience with our integration partners. ### 8. Functions Well-Limited Free Spots **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about CareAcademy?** Ease of Access with new users and existing users **What do you dislike about CareAcademy?** Limited amount of free seats in the module. **What problems is CareAcademy solving and how is that benefiting you?** Education Tracking-Communication ## CareAcademy Discussions - [What is CareAcademy used for?](https://www.g2.com/discussions/what-is-careacademy-used-for) - [View CareAcademy pricing details and edition comparison](https://www.g2.com/products/careacademy/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A36%3A07+-0500&secure%5Bsession_id%5D=7e72720d-28b6-4f04-ae54-94341b786a7e&secure%5Btoken%5D=61eefade3569976c75c98c6f77f3165aefb489feb49113a571934cac2b050294&format=llm_user) ## CareAcademy Features **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting - Social Learning - Synchronous Learning - Mobile Learning - Self-paced Learning - Blended Learning - Asynchronous Learning - Course Tracking - Compliance Tracking **Additional Functionality** - Certification & Licensing - User Management - Tests/Assessments - Assessment Management - Single Sign On - Third-Party Integrations - Customizable Branding - Multi-Language - Learner Portal - Virtual Classroom - Course Management - AI Copilot - For Healthcare - Talent Management - Training Management - Progress Reports - Learning Paths/Tracks - Activity Dashboard - Gradebook - Learning Management - Customizable Reports - Content Library - Generative AI - Video Conferencing - Gamification - API - SCORM Compliance ## Top CareAcademy Alternatives - [Relias Platform](https://www.g2.com/products/relias-platform/reviews) - 4.0/5.0 (378 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (944 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (729 reviews)