---
title: CareAcademy Reviews
meta_title: 'CareAcademy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 58 reviews by the users' company size, role or industry to
  find out how CareAcademy works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 58
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# CareAcademy Reviews
**Vendor:** CareAcademy  
**Category:** [Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 58
## About CareAcademy
CareAcademy, an Activated Insights Company is a leading care enablement platform dedicated to transforming caregiver education and empowering caregivers to deliver exceptional health outcomes. By offering compliance and audit automation technology, actionable analytics, and streamlined training management of an engaging content library, CareAcademy is accelerating the world’s transition to a caregiver-centric healthcare system. Founded in 2016 and based in Boston, CareAcademy has trained more than 800,000 caregivers and is trusted by more than 2,000 home care, home health, senior living, and hospice providers nationwide.



## CareAcademy Pros & Cons
**What users dislike:**

- Users find CareAcademy to be **expensive and not user-friendly** , with poor customer service and questionable billing practices. (1 reviews)
- Users express frustration over **poor customer support** and issues with billing and contract renewals at CareAcademy. (1 reviews)
- Users find the **poor interface design** of CareAcademy frustrating and not conducive to an easy learning experience. (1 reviews)

## CareAcademy Reviews
  ### 1. They Don't Have Our Business Success On Top Of Mind

**Rating:** 2.5/5.0 stars

**Reviewed by:** Stephen N. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about CareAcademy?**

Teepa Snow, she is the most knowledgable Alzheimer's teacher in the world

**What do you dislike about CareAcademy?**

The site our caregivers use gets many complaints because their work does not always get saved.

**Recommendations to others considering CareAcademy:**

There are other options that may also fit your needs with an organization that cares for your business.

**What problems is CareAcademy solving and how is that benefiting you?**

We use it for on boarding and continued education, I think there is an easier and cheaper way to do this.

**Official Response from Cameron Olshansky:**

> Hi Stephen, thank you for your feedback and insights. We agree that Teepa Snow is the best! 

We are very sorry to hear that your caregivers are having a poor experience with their learning - we can imagine how frustrating it would be to complete classes only to have the work go unsaved. I've passed this feedback along to our product team so they can evaluate this from a learner's perspective. 

We care deeply for our customers and their success, so it is concerning to hear that you might feel otherwise. We would be grateful for the opportunity to learn more about where CareAcademy is missing  the mark, and how we can make it right by you. At your convenience, please reach out to our team at hello@careacademy.com and reference this review. Your feedback and time is greatly appreciated - and we look forward to discussing how we can improve your experience with CareAcademy. 


## CareAcademy Discussions
  - [What is CareAcademy used for?](https://www.g2.com/discussions/what-is-careacademy-used-for)

- [View CareAcademy pricing details and edition comparison](https://www.g2.com/products/careacademy/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A44%3A31+-0500&secure%5Bsession_id%5D=1e22967d-e623-4f29-a023-fb3b1f2da3e6&secure%5Btoken%5D=211511e211b1b49523ebb4389bd299aeb35aa4cf44991515b8ac49fc38940373&format=llm_user)

## CareAcademy Features
**Process Automation**
- Course Authoring
- Online Learning
- Certificate Generation
- Tracking & Reporting
- Collaborative Environment
- Automatic Boards Reporting
- Social Learning
- Synchronous Learning
- Mobile Learning
- Self-paced Learning
- Blended Learning
- Asynchronous Learning
- Course Tracking
- Compliance Tracking
- Built-in Course Authoring

**Additional Functionality**
- Certification & Licensing
- User Management
- Tests/Assessments
- Assessment Management
- Single Sign On
- Third-Party Integrations
- Customizable Branding
- Multi-Language
- Learner Portal
- Virtual Classroom
- Course Management
- AI Copilot
- For Healthcare
- Talent Management
- Training Management
- Progress Reports
- Learning Paths/Tracks
- Activity Dashboard
- Gradebook
- Learning Management
- Customizable Reports
- Content Library
- Generative AI
- Video Conferencing
- Gamification
- API
- SCORM Compliance

## Top CareAcademy Alternatives
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  - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (946 reviews)
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