Vanita A.

Realtor and Website Manager

Small-Business (50 or fewer emp.)

4/13/2022

"Software is GOLDEN, Tech Support is PLATINUM!"

4/5

What do you like best about CardClan?

I like the concept and execution. It has a way to grow but I can tell it will happen through growth. What is totally in place now is responsive customer service. I believe that model will change with growth but the responsiveness will not change. I first used the software on Palm Sunday and met glitches every step of the way. I left a chat message for customer service but they would not be open until Monday. To my surprise and delight, Saad got back in touch with me and walked me through each glitch. The last glitch was my screen freezing which was not corrected until Monday. So, I was able to get the card sent to my ministry on Monday and a few other cards after an important meeting Monday evening.

I received a response from the late meeting recipient and I believe the card was instrumental in getting a callback today.

CardClan, if used consistently should help you grow many relationships. Review collected by and hosted on G2.com.

What do you dislike about CardClan?

I purchased it through Appsumo. The plan is good but what would make it better is to offer CNAME for each level but within reason. So for Code 1 purchase, you would get a CNAME. For a 2 Code purchase, you would get two or three CNAMES. The additional codes would receive more CNAMEs.

I see where there is always a blank back cover. I would like to have the capability to remove it or add my logo or something. Review collected by and hosted on G2.com.

Recommendations to others considering CardClan:

It's a great product. It will be even better over time. I am not sure but it would be great to include texting capability. Review collected by and hosted on G2.com.

What problems is CardClan solving and how is that benefiting you?

Being able to get someone a card faster than the mail. I will benefit by creating and building relationships better, as well as being more creative in my real estate business and ministry work. Review collected by and hosted on G2.com.

Dominic C.

Writer and Publisher

Small-Business (50 or fewer emp.)

6/5/2021

"A better way to greet customers online!"

5/5

What do you like best about CardClan?

We've been looking for ways to connect with our top customers during this pandemic because my country is on lockdown for many months Review collected by and hosted on G2.com.

What do you dislike about CardClan?

It is a new app, have to be patient with some stability improvements and new features but overall the experience keeps getting better Review collected by and hosted on G2.com.