Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Slow and Reliable"
3/5
What do you like best about Carbonite Safe?

Files are always stored securely and reliably on our schedule Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Downloading backups takes ages in the case of an emergency Review collected by and hosted on G2.com.

Gabe C.
GC
Gabe C.
Information Technology Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick and Effective Backup"
3.5/5
What do you like best about Carbonite Safe?

I like the fact that it is controlled by a portal that you access via an internet browser so if you have multiple computers, they are all controlled via one portal. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

I do not like the fact that backup continuously is the recommended default. Review collected by and hosted on G2.com.

Kyle T.
KT
Kyle T.
Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy enough for anyone to figure out."
4.5/5
What do you like best about Carbonite Safe?

I enjoy how easy to use Carbonite is, from a management stand point I can see exactly how much data each team member is storing. This allows me to assess when we may need more space, and who may or may not be following our policies. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

I dislike not being able to remove antiquated backups when necessary. For instance when an employee moves on I would like to be able to clear that back up space out. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Mozy - Great Backup Software"
5/5
What do you like best about Carbonite Safe?

I love that you can choose what folders or files you need to backup from the desktop app, and you do not have to go online every time to change settings. You can add more devices even after the account is active and setup. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

I really do not dislike anything, it is really easy to use. Review collected by and hosted on G2.com.

Ryan F.
RF
Ryan F.
Shop Manager
Small-Business (50 or fewer emp.)
"Great back up"
5/5
What do you like best about Carbonite Safe?

It's automated and everything is safe, there is no reason to have a care. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

It's money that my company does not have right now Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Used for backing up important data"
4.5/5
What do you like best about Carbonite Safe?

Easy to use interface that the team finds helpful to use Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Need more pricing options to include smaller amounts of days Review collected by and hosted on G2.com.

Joshua G.
JG
Joshua G.
IT
Hospital & Health Care
Enterprise (> 1000 emp.)
"Backup Solution"
5/5
What do you like best about Carbonite Safe?

easy to use and quick, simple and works without hassle Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

The software really doesn't have an dislikes with it from my perspective Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"pretty reliable"
4/5
What do you like best about Carbonite Safe?

the backups are quick and don't hog up resources Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

the time it takes to load what you're backing up is ridiculous. to get to the LIST of files to restore takes about 10 minutes of just waiting. I know its hundreds of thousands of files but I bet there is a faster way to do this. Review collected by and hosted on G2.com.

Justin E.
JE
Justin E.
Business Analyst
Plastics
Small-Business (50 or fewer emp.)
"The best backup soultion"
5/5
What do you like best about Carbonite Safe?

The program is easy to use and understand. The program looks very clean and well built. The program just works Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

There is actually nothing I do not like about it, and I can not say that very often. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
Network Administrator
Automotive
Small-Business (50 or fewer emp.)
"Simplistic Automatic Background Backup"
4/5
What do you like best about Carbonite Safe?

Overall, Carbonite is very simple, essentially self managing. There's very good support, and service levels. The backups are fairly fast and retrieval is very easy. Whether managing with the application or from web portal, the UX is easy to work with. You can order a complete physical disk for restore if desired. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

The biggest issue I have with Carbonite is that the software does not always properly auto update, which can cause backup issues. Most users cannot easily resolve without IT resolution to restart services. If the auto-updater did not require the service to be manually restarted, I'd have very little complaints. Review collected by and hosted on G2.com.