We are a small nonprofit using an external hard drive to share files between 2 computers in the office. One day it crashed and we weren't able to recover the files. Now we use Carbonite which is peace of mind for me and I love that I can now access files from home--using their mobile app (especially for unexpected snow days). Review collected by and hosted on G2.com.

Initially it put green arrows on all the files that were backed up. While that was helpful to see what wasn't being backed up, it became too distracting. Thankfully they had an option to turn that off and that's been great. Also, occasionally I get a message that the files didn't backup for some reason but its easily fixed. The app has been more of a challenge though. I feel it could be easier to access our files. They tend to be hidden in the file structure that shows up--but that could just be an issue on our end on how we have our folders set up. Review collected by and hosted on G2.com.

Our company uses this software to back up local machines. It works and seems pretty speedy. I haven't noticed any slow-down overall on my computer as a result. Review collected by and hosted on G2.com.

The app can go a bit crazy with the notifications. I wish there was a setting to reduce them. The one that's within the program, and I get about 3 pop-ups a day from it. Review collected by and hosted on G2.com.

I enjoy that it basically has unlimited storage and i don't have to worry about deleting anything in order to make more room. Review collected by and hosted on G2.com.

The price is kind of high for what this app does. If you store to much stuff the videos tend to load slower then usual. Review collected by and hosted on G2.com.

The simplicity of the backup is phenomenal. You can basically set it and forget it and if something goes wrong, Carbonite will let you know. I use this for my desktop backups as our primary backup is server only. Review collected by and hosted on G2.com.

The different tiers of what types of files they will backup. You have to pay more for certain types of files to be backed up, such as Quickbooks files. The extra fee seems unnecessary. Review collected by and hosted on G2.com.

This is very easy to use and it is easy to add more data to your plan as your data requirements increase or change. Review collected by and hosted on G2.com.

There are not a lot of plans and the ones they do have increase in price quite a bit but don't actually add more storage space just more features. Review collected by and hosted on G2.com.

The best part about this software is how easy it is to set up. You simply choose the folders and files that you want on the cloud, and it will automatically upload them whenever they are changed. It's a nice system, and was one of the first that could back up to the cloud in this way. Review collected by and hosted on G2.com.

We have many clients that use various backup methods, so I've worked with many different configurations. I will say that the Mac support is really minimal. The software requires reinstallation sometimes, and backups will not go through for a week at a time until you find out there's a problem. Aside from Macs, the restore process takes way too long. If you use the web interface to restore, good luck - the web page will time you out during the upload, which effectively cancels the upload and you have to start over. So that means if you are restoring large files, you need to click in the window every 5 minutes so you don't get logged off. I haven't restored for a while, but when I did the bandwidth was extremely slow even though on my end it is very fast. Review collected by and hosted on G2.com.

I like that I can set a timer and that there is plenty of flexibility in the application (i.e. cloud migration) Additionally, I use it for internal cloud backup - it works very well this way. Review collected by and hosted on G2.com.

I have not experienced any problems with the software itself, however it can be expensive - depending on the size of your organization. At this time it is not affordable, so I have had to stop using it for now. My intentions are to reinstate the use of this application. Review collected by and hosted on G2.com.

The Carbonite Software is easy to use and provides secure data. Once you install the software, you have a continuous backup as soon as you create a new file or update an existing one. Review collected by and hosted on G2.com.

Once in a while it can slow down your system if other stuff is running on your computer but for the most part it does not cause a problem. Review collected by and hosted on G2.com.

Their solution is very straightforward and simple to use and setup for customers. Review collected by and hosted on G2.com.

Their product is available direct so resellers have little wiggle room on price etc. Review collected by and hosted on G2.com.

I like that carbonite is a way to back up our sytem off site and that it is completely secure. I feel confdent every time I use it. I get emails when things aren't working right and they are quick to help me resolve the issues. Review collected by and hosted on G2.com.

I have only had one billing issue on their end. They are working to fix it. Review collected by and hosted on G2.com.