Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Adequate Backup For Mac, Windows, and Servers"
2.5/5
What do you like best about Carbonite Safe?

Backups are easy to access and the dashboard is logically configured. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

The cloud portal is very slow. Pages take a long time to load and the interface feels outdated. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"So worth it"
5/5
What do you like best about Carbonite Safe?

You don't have to do anything to back up files and then you can literally access your files from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

I have yet to encounter something I dislike. It's a pretty basic product that works exactly how it's supposed to. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Doesn't get everything"
1/5
What do you like best about Carbonite Safe?

Product seems easy to use. Did like it at first. Support was good. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Doesn't get temp files like edge shortcuts. Had a heck of a time with PSTs. Review collected by and hosted on G2.com.

Lisa C.
LC
Lisa C.
Financial Systems Manager
Small-Business (50 or fewer emp.)
"Trouble-free backup with Carbonite"
5/5
What do you like best about Carbonite Safe?

The set it and forget it way it works. Once I got everything set the way I wanted it, it just works in the background. It backs up everything I'm doing on a daily basis to the cloud server - I never have a problem. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Well, I do have one problem. At home, my internet access can be sketchy. I don't have a secondary location for carbonite to backup to. I suppose I could invest in an external hard drive and use that as well - but I haven't. Review collected by and hosted on G2.com.

Kenneth S. F.
KF
Kenneth S. F.
Attorney / Owner
Small-Business (50 or fewer emp.)
"Love it... Save me more than once"
5/5
What do you like best about Carbonite Safe?

It actually works. The trouble with backups is you don't know it's really working until a crisis hits. Twice I've used carbonite to totally restore my backup to new computers when problems occurred to my hardware. Great product. Restoring data is slow but very thorough and works in the background while you do other things. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Nothing. it's easy to use, reasonably priced, and actually works well. Love it. Used it for several years now on multiple machines at home and work. Review collected by and hosted on G2.com.

NZ
Nathalie Z.
Retail Marketing Manager
Mid-Market (51-1000 emp.)
"A cloud-based files sanctuary and supervision tool."
4.5/5
What do you like best about Carbonite Safe?

Carbonite Cloud Software is a good application to store maximum data and an excellent means to communicate and perceive at a different stage of surfing. Things get better and usable while using this software. Files are set appropriately and available for clients and team members whenever asked. Information can be stored inevitably with a more exact setup. A serious time-saving software that one could dream for. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

It’s a need of the hour, but if taken its price it’s a bit expensive for small sellers. Thither is a free variation its quality is not compromised. However, the internet plays a major function in its working. If this application is not installed right then its wastage of time and money so be careful while uploading this application. A major thing that can be watched its keys to understand otherwise frequent backup can slow down the system. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Operational Team Manager
Enterprise (> 1000 emp.)
"Mozy can help you save your details"
4.5/5
What do you like best about Carbonite Safe?

Really convenient program where we have the most safe and beneficial data back.to hold our records. Mozy is truly safe and cheap to use. Regularly we can support that statement. The app is most guarded and I'm delighted to go through it. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

While the software that is offered is potent, I think they're smarter with the amount of storage they keep giving you also for interest you earn. Unquestionably I stopped using Mozy, as I wanted a better life. The attributes I had tried to trade for more room from mozy valued the money. Review collected by and hosted on G2.com.

Gregory H.
GH
Gregory H.
Information Technology Specialist
Construction
Mid-Market (51-1000 emp.)
"Carbonite"
5/5
What do you like best about Carbonite Safe?

The ability to make a complete backup of your system which is stored in the cloud and able to access files from web browser. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Other than waiting for it to complete a full backup which is expected, maybe the price for additional storage. Review collected by and hosted on G2.com.

Denise W.
DW
Denise W.
Office manager
Small-Business (50 or fewer emp.)
"No fuss, no muss"
5/5
What do you like best about Carbonite Safe?

Carbonite runs completely in the background, you never even know it's there backing up your files. No slow down, no uploads or downloads, it's just always running. I've had to replace a computer within the past year, and absolutely everything was readily available in by backup files on Carbonite, no loss of data! Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Absolutely nothing! I have nothing bad to say about Carbonite. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Poor Customer Service & Attention-"
0.5/5
What do you like best about Carbonite Safe?

The Customer service department is handled by multiple representatives who apparently do not look at all the information submitted for the ticket, so time is spent making many additional requests. This is extremely frustrating and I have had one ticket-unresolved for over 12 months. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

I dislike dealing with representatives who claim my issue has been resolved and it is not. Review collected by and hosted on G2.com.