Leeon P.
LP
Leeon P.
Partner/Digitizer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and reliable"
5/5
What do you like best about Carbonite Safe?

Carbonite reliably backs up standard data like documents, pictures and more, plus any custom files depicted by the user. Carbonite allows unlimited storage per computer, keeping multiple versions which are easily selected for recovery.

A cursory glance within Windows Explorer allows the user to easily tell if a file has been successfully backed up via the colored dot overlaying the file icon. A right-click context menu allows individual file and folder backup customization. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Carbonite charges extra for the ability to backup data stored on USB drives and video files. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Mozy Backup Performance"
1.5/5
What do you like best about Carbonite Safe?

I like that Mozy backs up my files! If I need a new laptop then I have all my files already backed up! Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Mozy is very resource heavy.. it slows my laptop down! Review collected by and hosted on G2.com.

Devona A.
DA
Devona A.
Business Applications Manager
Telecommunications
Mid-Market (51-1000 emp.)
"Mozy has saved me - and my files - on multiple occasions!"
5/5
What do you like best about Carbonite Safe?

I can "set and forget it" - but if a backup hasn't been able to complete, I get a notice about that so I can always make sure my files and data is protected. The ability to get to my files and data anywhere that I have an internet connection is invaluable, and one that I've used several times. I don't dread replacing my computer now that I have Mozy - it's very simple to move from one device to another. I also like being able to have my husband's computer on my plan, so I have piece of mind that both devices are being regularly backed up. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

In the event that you have to restore your files, it can be very time consuming - but considering how much data is being saved, it's a small price to pay. Review collected by and hosted on G2.com.

RD
RITA D.
OFFICE MANAGER
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Simple way to storage data"
5/5
What do you like best about Carbonite Safe?

Simple and easy to save my data in one click Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

To reinstall data take some times a lot. But the information is worth it Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Lack of customer service."
0/5
What do you like best about Carbonite Safe?

I had no opportunity to like anything.After 5 years of paying for Carbonite backups, I had call to use it when my trusty pc crashed. I was asked to reset my password when I tried to log on, and subsequently not permitted to reset it until I answered security questions that, quite frankly, I could not answer unless I was actually logged into my account. After 2 attempts to work with customer service and getting nowhere,, I paid someone to pull the files off my old hard drive and cancelled Carbonite service. Ironically they gave me no issue about questioning my identity as the account holder when I called, lol. I mean, I could have been anyone. They also said they could get me access to my account now if I wanted. Of course they could, they could have done that all along, and they chose not to.

I'll be keeping my backups on Google drive and flash drives from now on. Lesson learned. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

After 5 years of paying for Carbonite backups, I had call to use it when my trusty pc crashed. I was asked to reset my password when I tried to log on, and subsequently not permitted to reset it until I answered security questions that, quite frankly, I could not answer unless I was actually logged into my account. After 2 attempts to work with customer service and getting nowhere,, I paid someone to pull the files off my old hard drive and cancelled Carbonite service. Ironically they gave me no issue about questioning my identity as the account holder when I called, lol. I mean, I could have been anyone. They also said they could get me access to my account now if I wanted. Of course they could, they could have done that all along, and they chose not to.

I'll be keeping my backups on Google drive and flash drives from now on. Lesson learned. Review collected by and hosted on G2.com.

Lauren W.
LW
Lauren W.
Geriatric Care Manager Certified
Consumer Services
Small-Business (50 or fewer emp.)
"Carbonite for backup files"
5/5
What do you like best about Carbonite Safe?

I don't have to think about backing up my files Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

There is nothing I dislike as the program is automatic and I never have to worry that my files are lost. I can retrieve them at any time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Mozy a decent tool for home backup"
2.5/5
What do you like best about Carbonite Safe?

The interface is easy to use and user friendly Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

It would be nice to have a method to backup system state files Review collected by and hosted on G2.com.

Lisa S.
LS
Lisa S.
Realtor, Co-Owner
Real Estate
Small-Business (50 or fewer emp.)
"Liked Carbonite for Quick and Easy Backups"
3/5
What do you like best about Carbonite Safe?

That it was backing up all the time, which I appreciated, always knowing that my data was protected. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

That it doesn't back up the programs, only the files..... Which is of course the most important, however now that I have a Mac, I just use Time Machine and it backs up everything. Review collected by and hosted on G2.com.

Guy G.
GG
Guy G.
Director
Small-Business (50 or fewer emp.)
"Simple yet effective cloud back-up and restore solution"
4.5/5
What do you like best about Carbonite Safe?

Set it to run and back-up once or twice a day, select files / directories you want to back-up, and it does it all for you.

Super simple to restore files too, e.g. after over-writing Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

running out of space, but then I either buy more space, or remove old directories no longer needing backup Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Small-Business (50 or fewer emp.)
"No security in this backup"
0/5
What do you like best about Carbonite Safe?

Nothing positive from this experience, unable to provide data restoration from the cloud backups. Software failed to update without admin login. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Installation, management, restore, service Review collected by and hosted on G2.com.