--- title: Carbonite Safe Reviews meta\_title: 'Carbonite Safe Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 198 reviews by the users' company size, role or industry to find out how Carbonite Safe works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 198 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Carbonite Safe Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Carbonite Safe but has limited features. Are you part of the Carbonite Safe team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs. * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [Carbonite Safe Community](https://www.g2.com/products/carbonite-safe/discuss) Solution Type Best-of-Breed Overview by Dylan Rodgers Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/carbonite-safe/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![IDrive Online and SaaS Backup, Object Storage e2](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IDrive Online and SaaS Backup, Object Storage e2") IDrive Online and SaaS Backup, Object Storage e2 4.4/5(1,990) ](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) [ View All Alternatives ](https://www.g2.com/products/carbonite-safe/competitors/alternatives) ## User Insights Average based on 198 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/5/2021 "Adequate Backup For Mac, Windows, and Servers" 2.5/5 What do you like best about Carbonite Safe? Backups are easy to access and the dashboard is logically configured. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? The cloud portal is very slow. Pages take a long time to load and the interface feels outdated. Review collected by and hosted on G2.com. Recommendations to others considering Carbonite Safe: Carbonite Safe Backup is not a fancy solution, but it gets the job done for a reasonable price. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? We use Carbonite to automatically back-up end-user machines and small business servers. Each device has a Carbonite client installed that handles back-ups in the background. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Small-Business (50 or fewer emp.) 8/11/2021 "So worth it" 5/5 What do you like best about Carbonite Safe? You don't have to do anything to back up files and then you can literally access your files from anywhere. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? I have yet to encounter something I dislike. It's a pretty basic product that works exactly how it's supposed to. Review collected by and hosted on G2.com. Recommendations to others considering Carbonite Safe: You won't need it until you need it, and then you'll regret not using it!! Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? It allows me peace of mind with my files knowing I can access them from any other device, even if my backed up computer breaks down. It's especially nice if you don't have your computer and need to access something that you forgot to email or save to a flash drive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 11/14/2021 "Doesn't get everything" 1/5 What do you like best about Carbonite Safe? Product seems easy to use. Did like it at first. Support was good. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? Doesn't get temp files like edge shortcuts. Had a heck of a time with PSTs. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? On line backup of PCs and Macs. Restores went fairly smoothly until you were looking for some specific files. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Lisa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa C.") LC Lisa C. Financial Systems Manager Small-Business (50 or fewer emp.) 8/25/2020 "Trouble-free backup with Carbonite" 5/5 What do you like best about Carbonite Safe? The set it and forget it way it works. Once I got everything set the way I wanted it, it just works in the background. It backs up everything I'm doing on a daily basis to the cloud server - I never have a problem. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? Well, I do have one problem. At home, my internet access can be sketchy. I don't have a secondary location for carbonite to backup to. I suppose I could invest in an external hard drive and use that as well - but I haven't. Review collected by and hosted on G2.com. Recommendations to others considering Carbonite Safe: This is an easy to use backup system for small business. I can't speak for anything larger than that, but I'm very happy with my experience. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? I have twice, lost my main computer in my home business. I was completely backed up and could just buy a new one and restore to it. I won't say it was seamless, because I had to really think about what belonged where and what I really needed back. Restoring is a very long process. Reducing what you restore makes sense. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kenneth S. F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth S. F.") KF Kenneth S. F. Attorney / Owner Small-Business (50 or fewer emp.) 6/29/2020 "Love it... Save me more than once" 5/5 What do you like best about Carbonite Safe? It actually works. The trouble with backups is you don't know it's really working until a crisis hits. Twice I've used carbonite to totally restore my backup to new computers when problems occurred to my hardware. Great product. Restoring data is slow but very thorough and works in the background while you do other things. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? Nothing. it's easy to use, reasonably priced, and actually works well. Love it. Used it for several years now on multiple machines at home and work. Review collected by and hosted on G2.com. Recommendations to others considering Carbonite Safe: For the cost and the benefit, I highly recommend it. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? Safely and easily backing up my work. Simple to use. Very intuitive interface. Works in the background. Set it up and voila --- that's pretty much it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NZ Nathalie Z. Retail Marketing Manager Mid-Market (51-1000 emp.) 6/30/2020 "A cloud-based files sanctuary and supervision tool." 4.5/5 What do you like best about Carbonite Safe? Carbonite Cloud Software is a good application to store maximum data and an excellent means to communicate and perceive at a different stage of surfing. Things get better and usable while using this software. Files are set appropriately and available for clients and team members whenever asked. Information can be stored inevitably with a more exact setup. A serious time-saving software that one could dream for. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? It’s a need of the hour, but if taken its price it’s a bit expensive for small sellers. Thither is a free variation its quality is not compromised. However, the internet plays a major function in its working. If this application is not installed right then its wastage of time and money so be careful while uploading this application. A major thing that can be watched its keys to understand otherwise frequent backup can slow down the system. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? A big shootout to carbonate for building such a secured and diligent software for users. When it gets to me, I admit it extra strength for backing up the files and all-time availability of data to sync. My clients are satisfied and eventually, I’m happy to have it. The best cloud storage application that enhances my selling too and makes me able to see after my yield any time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.") RC Richard C. Operational Team Manager Enterprise (\> 1000 emp.) 6/4/2020 "Mozy can help you save your details" 4.5/5 What do you like best about Carbonite Safe? Really convenient program where we have the most safe and beneficial data back.to hold our records. Mozy is truly safe and cheap to use. Regularly we can support that statement. The app is most guarded and I'm delighted to go through it. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? While the software that is offered is potent, I think they're smarter with the amount of storage they keep giving you also for interest you earn. Unquestionably I stopped using Mozy, as I wanted a better life. The attributes I had tried to trade for more room from mozy valued the money. Review collected by and hosted on G2.com. Recommendations to others considering Carbonite Safe: With the trial they are offering you ought to try this. I guess the most you can do now is check your settings with a preview, so that the initial cost doesn't take very long and afterwards run restored tests. You should consider it very fast to do Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? We utilize Mozy for laptop and server backups. There are other advantages such as being able to easily attach apps, no wait, very quick to launch the program on the phone, you can install more devices right before arranging the consumer with 1 machine. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gregory H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregory H.") GH Gregory H. Information Technology Specialist Construction Mid-Market (51-1000 emp.) 6/25/2020 "Carbonite" 5/5 What do you like best about Carbonite Safe? The ability to make a complete backup of your system which is stored in the cloud and able to access files from web browser. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? Other than waiting for it to complete a full backup which is expected, maybe the price for additional storage. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? It has brought a real feeling of a safety net for the users we have it installed knowing that their data is backup with no worries. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Denise W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise W.") DW Denise W. Office manager Small-Business (50 or fewer emp.) 5/26/2020 "No fuss, no muss" 5/5 What do you like best about Carbonite Safe? Carbonite runs completely in the background, you never even know it's there backing up your files. No slow down, no uploads or downloads, it's just always running. I've had to replace a computer within the past year, and absolutely everything was readily available in by backup files on Carbonite, no loss of data! Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? Absolutely nothing! I have nothing bad to say about Carbonite. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? Complete data backup, all documents stored, without having to do messy and time consuming manual backups or move files to external drives. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/7/2020 "Poor Customer Service & Attention-" 0.5/5 What do you like best about Carbonite Safe? The Customer service department is handled by multiple representatives who apparently do not look at all the information submitted for the ticket, so time is spent making many additional requests. This is extremely frustrating and I have had one ticket-unresolved for over 12 months. Review collected by and hosted on G2.com. What do you dislike about Carbonite Safe? I dislike dealing with representatives who claim my issue has been resolved and it is not. Review collected by and hosted on G2.com. What problems is Carbonite Safe solving and how is that benefiting you? My data is protected, if I should ever lose it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Carbonite Safe? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Carbonite Safe ](https://www.g2.com/products/carbonite-safe/discussions/new) GU Guest User What is Carbonite Safe Backup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-carbonite-safe-backup-used-for) GU Guest User • Last activity 7 months ago Is carbonite a good backup? 0 Upvotes 4 [ Join the conversation ](https://www.g2.com/discussions/is-carbonite-a-good-backup) [ View all Discussions ](https://www.g2.com/products/carbonite-safe/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 13 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/carbonite-safe/pricing) Carbonite Safe Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/carbonite-safe-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive 4.3/5(10,413) [ Compare Now ](https://www.g2.com/compare/carbonite-safe-vs-microsoft-onedrive-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53c9b1f08898c4b5e81a79bad89568f3/acronis-true-image.jpg "Product Avatar Image") Acronis True Image 4.3/5(71) [ Compare Now ](https://www.g2.com/compare/acronis-true-image-vs-carbonite-safe) ##### ##### Carbonite Safe Features Functionality Real-time Sync Storage Capacity Remote Backup Compatibility Disk Backup Local Backup Storage Formats Management File Sharing Security Standards Encrypted Storage [ View More Features ](https://www.g2.com/products/carbonite-safe/features) ##### Categories on G2 [Online Backup](https://www.g2.com/categories/online-backup)[Data Replication](https://www.g2.com/categories/data-replication) ##### Explore More [Which MEP tools maintain ease of setup and performance when handling large, complex project files?](https://www.g2.com/discussions/which-mep-tools-maintain-ease-of-setup-and-performance-when-handling-large-complex-project-files)[What patient identity resolution tools maintain HIPAA compliance during deduplication so healthcare organizations do not create compliance risk while cleaning records?](https://www.g2.com/discussions/what-patient-identity-resolution-tools-maintain-hipaa-compliance-during-deduplication-so-healthcare-organizations-do-not-create-compliance-risk-while-cleaning-records)[Top digital asset management software for small business](https://www.g2.com/discussions/top-digital-asset-management-software-for-small-businesses) [Which lease administration software offers the best compliance tracking?](https://www.g2.com/discussions/which-lease-administration-software-offers-the-best-compliance-tracking)[Best VoIP software for small business](https://www.g2.com/discussions/what-is-the-best-voip-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/carbonite-safe/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)