Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Good and easy to triage"
5/5
What do you like best about Carbon Black EDR?

Carbon Black is very user friendly, it is easy to use, great and fast implementation. Support is not the fastest. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Support is not fast. I do not enjoy the new investigation tab and I can't change the size of the tab in search. Review collected by and hosted on G2.com.

WA
Wakkas A.
Solution Architect
Automotive
Enterprise (> 1000 emp.)
"VMWare Carbon Black ER"
4.5/5
What do you like best about Carbon Black EDR?

VMWare Carbon Black is a suitable Endpoint and Detection Security Solution. We are using it for threat hunting and Threat analysis. We are getting a lot of details from this product. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

We needed good customer support from the VMWare Carbon Black support team. Sometimes Support team takes a lot of time to provide a solution. We are tired of chasing the support team. Review collected by and hosted on G2.com.

Shareek M.
SM
Shareek M.
Mid-Market (51-1000 emp.)
"Reliable EDR for mid range organizations"
4.5/5
What do you like best about Carbon Black EDR?

Detections are very details, extremely granular logs.

Does not hog system resources like some other AV solutions.

Easy to use admin console. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Integration with VMware's own Workspace ONE MDM was a pain. We cannot set it up it without help from the vendor. VMware should think about merging both their MDM and EDR into single console. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Provides excellent results"
4/5
What do you like best about Carbon Black EDR?

The results we are receiving have enhanced our security tremendously. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

You must have someone experienced to setup and configure. Review collected by and hosted on G2.com.

Shagun J.
SJ
Shagun J.
Senior Security Engineer
Enterprise (> 1000 emp.)
"A very moderate EDR"
1.5/5
What do you like best about Carbon Black EDR?

1. The GUI of the VMware Carbon Black EDR is good.

2. The agent/sensor deployment was easier. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

1. Bad vendor support.

2. Wasn't able to detect and prevent a number of attacks.

3. A number of issues were observed with their agent/sensor. Issues like blue screen of death, high CPU utilization, bypassed agent, high disk space utilization etc.

4. Limited functionalities in their console.

5. Limited supportability for a number of OS versions. Review collected by and hosted on G2.com.

vivek m.
VM
vivek m.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best EDR endpoint protection solution"
5/5
What do you like best about Carbon Black EDR?

One of Carbon Black's advantages is that its platform goes beyond cyberattack defence and enables endpoint detection and reaction, a more sophisticated form of cybersecurity. (EDR). Businesses get a complete security option when combining EDR with its antivirus capabilities. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

It might impact computer performance and also needs more defensive abilities.

There is no free trail available, so you must purchase it through partners. Processes are occasionally not adequately captured. Review collected by and hosted on G2.com.

Jahanvi P.
JP
Jahanvi P.
Network Engineer
Small-Business (50 or fewer emp.)
"Best for IOS users"
4/5
What do you like best about Carbon Black EDR?

It is compatible with IOS systems which is very rare in comparison to other VMware. It is easy to install and works smoothly without any hassle. I'm happy to use it. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Well it is hard to say that VMware Carbon Black EDR has any downside, but yes after installation sometimes it takes time to open other operating systems in IOS system. Review collected by and hosted on G2.com.

Kovendhan J.
KJ
Kovendhan J.
Technical Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Most celebrated EDR product"
5/5
What do you like best about Carbon Black EDR?

AV and response in a single shot. Advance detection techniques like ml and behavioral analysis technique to find the advanced malware. It has good sense attack prediction. Low resources consuming. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Costing is the one of the concern area of carbon black so companies choose other products instead Carbon black, licensing could be feature based. Would be better it has some more AV functionality. Review collected by and hosted on G2.com.

Sachin V.
SV
Sachin V.
Associate professional - Infrastructure
Mid-Market (51-1000 emp.)
"Advance and Secure"
4.5/5
What do you like best about Carbon Black EDR?

The best thing about VMware Carbon Black EDR is the Live Response for remote remediation, where Security Administrators can securely identify and remediate issues remotely. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

The least helpful thing about VMware Carbon Black EDR is that it requires an understanding of core security and networking knowledge for administration, and it's complicated. Review collected by and hosted on G2.com.

Abdul H.
AH
Abdul H.
Assistant Admin Officer
Mid-Market (51-1000 emp.)
"VMware Carbon"
5/5
What do you like best about Carbon Black EDR?

Threat Hunting is the most liked feature.Also Customized Detection system is very help full.Incident reporting is exited notifications. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

In my opinion least likely feature is host isolation. and host isolation means we are isolating threatens. Review collected by and hosted on G2.com.