--- title: Carbon Black EDR Reviews meta\_title: 'Carbon Black EDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Carbon Black EDR works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

# Carbon Black EDR Reviews & Product Details

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Carbon Black EDR is a market-leading incident response and threat hunting solution designed to provide responders with the most information possible, accompanied by expert threat analysis and armed with real-time response capabilities to stop attacks, minimize damage and close security gaps. Carbon Black EDR makes these teams more efficient, reducing investigations from days to hours, and more effective, enabling them to discover threats before attacks can exploit them. Carbon Black EDR also allows teams to connect to and isolate infected machines to prevent lateral movement and remediate devices without costly IT involvement. Continuous and Centralized Recording Centralized access to continuously recorded endpoint data means that security professionals have the information they need to hunt threats in real time as well as conduct in-depth investigations after a breach has occurred. Live Response for Remote Remediation With Live Response, incident responders can create a secure connection to infected hosts to pull or push files, kill processes, perform memory dumps and quickly remediate from anywhere in the world. Attack Chain Visualization and Search Carbon Black EDR provides intuitive attack chain visualization to make identifying root cause fast and easy. Analysts can quickly jump through each stage of an attack to gain insight into the attacker’s behavior, close security gaps and learn from every new attack technique to avoid falling victim to the same attack twice. Automation via Integrations and Open APIs Carbon Black boasts a robust partner ecosystem and open platform that allows security teams to integrate products like Carbon Black EDR into their existing security stack.

* * *

Seller
[Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
Discussions
[Carbon Black EDR Community](https://www.g2.com/products/carbon-black-edr/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Hope Boyer

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

16 months

[
View More Pricing Information
](https://www.g2.com/products/carbon-black-edr/pricing)

## Top-Rated Alternatives

[

 ![Microsoft Defender for Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Defender for Endpoint")

Microsoft Defender for Endpoint

4.4/5(312)

](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)

[

 ![SentinelOne Singularity Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SentinelOne Singularity Endpoint")

SentinelOne Singularity Endpoint

4.7/5(212)

](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)

[

 ![Sophos Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophos Endpoint")

Sophos Endpoint

4.7/5(837)

](https://www.g2.com/products/sophos-endpoint/reviews)

[
View All Alternatives
](https://www.g2.com/products/carbon-black-edr/competitors/alternatives)

## User Insights

Average based on 87 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Carbon Black EDR Integrations
(2)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Proofpoint Threat Response Auto-Pull

](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Splunk Enterprise

](https://www.g2.com/products/splunk-enterprise/reviews)

Show More

 ![Nancy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy W.")
NW

Nancy W.

IT Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2019

"Handle cyber attacks and threats with CB Response"

5/5

What do you like best about Carbon Black EDR?

This software take less time to investigate and validate threats after which it respond by clearing them from system. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

This software requires updating to current trend over a system connected to the internet. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

I highly recommend this software to provide security in any system,for us as an organisation it has no failed to function in any time. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

Validate threats and minimizes the hackers dwell time. This software allows proactive threat hunting and secure shell access to any endpoint with live response. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Catherine W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine W.")
CW

Catherine W.

Information Technology Specialist

Computer & Network Security

Mid-Market (51-1000 emp.)

8/5/2019

"Handle you Incidence Response with CB Response and stay protected 24hours."

4.5/5

What do you like best about Carbon Black EDR?

This software take less time to investigate threats ,suspicious and malicious behaviours. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Since installation of this software we have not seen any problem related to it hence no dislike . It works well with us. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

This software provide maximum security from all corners, i hope you try it and find it helpful. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

This system isolate found threats and by so they don't spread and finally eliminates them. This software enable to quickly block cyber attackers before they can harm the system. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Naomi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naomi M.")
NM

Naomi M.

IT Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

8/6/2019

"Detect respond and stay safe from advanced threats."

5/5

What do you like best about Carbon Black EDR?

This software takes less time to investigate threats and block any attacker or malicious activity. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

This software has to be kept on updates to support it functions other than that no other dislike for this software as it functions very well with our systems. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

I have tried the many benefits of this software and I hope you will find them benefitial to yourself as well. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

Detecting any incoming or already existing threats isolates them and repairs the damage if any. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

8/29/2019

"Fasntastic product that collects all relevant data"

4.5/5

What do you like best about Carbon Black EDR?

The best part about Carbon Black Response is the amount of data that is collected, they make no assumptions about what they think you want like other vendors do but provide almost all telemetry one could want in an EDR. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Sluggishness of the console can sometimes cause issues. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

Great product without the clutter that other products have. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

Ability to do deep dives and investigate anything we find suspicious. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management")
UI

Verified User in Investment Management

Mid-Market (51-1000 emp.)

9/13/2019

"CB Response Review"

4/5

What do you like best about Carbon Black EDR?

I like the capabilities that exist in CB response, the product is very agile and detailed Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

portal can sometimes be slow and it takes too long to load Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

get CB response its a great product Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

many problems. incident response, threat hunting and overall IT hygiene are all use cases for the product. the sky is the limit Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Faith A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faith A.")
FA

Faith A.

IT Manager

Telecommunications

Mid-Market (51-1000 emp.)

8/3/2019

"Highly-scalable, real-time threat hunter and incident response software."

5/5

What do you like best about Carbon Black EDR?

I like the way this software consolidate threat intelligence for your environment to automatically detect suspicious behaviour. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

So far this software has not presented any serious drawback since we started using it. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

This software has sophisticated detections which combines custom and cloud-native threat. This advantage suites it for use in many organizations. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

We are using this software to deal with advanced threat hunting and IR capabilities. We are also storing information with this software. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![paul k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "paul k.")
PK

paul k.

IT Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

7/21/2019

"Exellent software to detect and respond to advance attack."

5/5

What do you like best about Carbon Black EDR?

This software automatically collects and stores detailed data for post-incident investigation. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

its works poorly in remote areas where network coverage is low. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

This system offers comprehensive endpoint protection via one sensor which is good for detection of malware. It is also easy to use therefore I recommend it to anyone in search of it. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

This software makes it easy to respond and re-mediate in real time by powerfully stopping the active attacks and quickly repairing damage. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

11/30/2019

"CB Response - Value shown immediately "

4/5

What do you like best about Carbon Black EDR?

The all-in-one dashboard to show all my devices easily. Also the minimal configuration needed. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

The live response piece can be tricky to use. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

Determine if on premise or cloud solution is your best option Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

We track IOC and other monitored activities such as command line prompt commands Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Eunice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eunice M.")
EM

Eunice M.

IT Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

8/9/2019

"Detect, validate advanced threats and respond to them safely with CB response. "

5/5

What do you like best about Carbon Black EDR?

It helps save time and has greater protection hence fewer threats. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

I don't have any major drawback for this program but sometimes it may run slowly. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

I would recommend CB response for its good services to any organization. It also has fewer threats on its security. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

Has helped provide quick response to attacks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Richard N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard N.")
RN

Richard N.

Information Technology Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

7/18/2019

"Security threat contained"

4.5/5

What do you like best about Carbon Black EDR?

Its ability to give when and where the attack was able to compromise the system and its resolution. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Somehow complex but a very nice software I like it. Review collected by and hosted on G2.com.

Recommendations to others considering Carbon Black EDR:

Good at finding malware already in the system and preventing it from progress. A good product. Review collected by and hosted on G2.com.

What problems is Carbon Black EDR solving and how is that benefiting you?

Monitor and analyse any potential threats or attacks in progress across all endpoints. Review collected by and hosted on G2.com.

Show More

7/20/2019
Validated ReviewerIncentivizedSource: G2 invite

## Questions about Carbon Black EDR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Carbon Black EDR
](https://www.g2.com/products/carbon-black-edr/discussions/new)

GU

Guest User
•
Last activity over 3 years ago

What does carbon black software do?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-does-carbon-black-software-do)

[
View all Discussions
](https://www.g2.com/products/carbon-black-edr/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

16 months

### Average Discount

19%

[
View More Pricing Information
](https://www.g2.com/products/carbon-black-edr/pricing)

Carbon Black EDR Comparisons

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