--- title: Carbon Black EDR Reviews meta\_title: 'Carbon Black EDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Carbon Black EDR works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Carbon Black EDR Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Carbon Black EDR but has limited features. Are you part of the Carbon Black EDR team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Carbon Black EDR is a market-leading incident response and threat hunting solution designed to provide responders with the most information possible, accompanied by expert threat analysis and armed with real-time response capabilities to stop attacks, minimize damage and close security gaps. Carbon Black EDR makes these teams more efficient, reducing investigations from days to hours, and more effective, enabling them to discover threats before attacks can exploit them. Carbon Black EDR also allows teams to connect to and isolate infected machines to prevent lateral movement and remediate devices without costly IT involvement. Continuous and Centralized Recording Centralized access to continuously recorded endpoint data means that security professionals have the information they need to hunt threats in real time as well as conduct in-depth investigations after a breach has occurred. Live Response for Remote Remediation With Live Response, incident responders can create a secure connection to infected hosts to pull or push files, kill processes, perform memory dumps and quickly remediate from anywhere in the world. Attack Chain Visualization and Search Carbon Black EDR provides intuitive attack chain visualization to make identifying root cause fast and easy. Analysts can quickly jump through each stage of an attack to gain insight into the attacker’s behavior, close security gaps and learn from every new attack technique to avoid falling victim to the same attack twice. Automation via Integrations and Open APIs Carbon Black boasts a robust partner ecosystem and open platform that allows security teams to integrate products like Carbon Black EDR into their existing security stack. * * * Seller [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166) Discussions [Carbon Black EDR Community](https://www.g2.com/products/carbon-black-edr/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Hope Boyer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/carbon-black-edr/pricing) ## Top-Rated Alternatives [ ![Microsoft Defender for Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Defender for Endpoint") Microsoft Defender for Endpoint 4.4/5(312) ](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) [ ![SentinelOne Singularity Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SentinelOne Singularity Endpoint") SentinelOne Singularity Endpoint 4.7/5(212) ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) [ ![Sophos Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophos Endpoint") Sophos Endpoint 4.7/5(837) ](https://www.g2.com/products/sophos-endpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/carbon-black-edr/competitors/alternatives) ## User Insights Average based on 87 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Carbon Black EDR Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Proofpoint Threat Response Auto-Pull ](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splunk Enterprise ](https://www.g2.com/products/splunk-enterprise/reviews) Show More ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 12/8/2022 "Best EDR Platform" 5/5 What do you like best about Carbon Black EDR? Process level tree visualization and also banning the hashes very quickly to spread the lateral movement of the attack and also we have provision to create new feeds as per the threat hunting data. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? I didn't find any negetive part of it so far. But It would be really great if process tree structure can be enhanced to provide more artefacts in single click. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Threat alert analysis and remediation, triaging the alerts so that less impact on the customer if any breach occurred. Threat hunting also can be perfomed which is good for incident responder's Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 12/14/2022 "Carbon black EDR Functionalities and Working" 4/5 What do you like best about Carbon Black EDR? The way this EDR tool uses intelligence in detecting sophisticated attacks and threats . This is a great tool for investigation for analyst team in soc operations . Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Some times the carbon black EDR tool is being slow when performing the hunt and running the searches for host investigation . Apart from this it also gives certail false positives. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Traditional antivirus solutions are not upto the mark . This EDR tool is detecting the most advanced attacks that a normal tool is failing to detect . This is always updated tool Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 10/27/2022 "Find your risk with that solution." 4.5/5 What do you like best about Carbon Black EDR? Soc radar EDR solution is the most useful tool in my environment, interface is vibrant and practical to increase ease of use. As a platform user, I can say that I have experience with these tools that will save the day. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Sometimes logs couldn't correlate correctly and it couldn't send the logs to the SIEM solution on time. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? It helps me to find problematic user applications and malicious computers in my organization in real time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rahul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul M.") RM Rahul M. Advanced Cyber Security Architect Enterprise (\> 1000 emp.) 12/15/2022 "Helpful and user friendly for SOC team to deal with incident response and threat hunting" 4/5 What do you like best about Carbon Black EDR? Endpoint protection that prevents advanced threats or attacks, it is also applicable for business of all sizes Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Nothing as such I observed or I came across Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Incident response is helpful for SOC team also useful for threat hunting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AR Ashish R. Manager - IT Small-Business (50 or fewer emp.) 12/19/2022 "Very Good product" 3/5 What do you like best about Carbon Black EDR? Control over endpoints, easy to manage from central portal. We can refer to friends & other companies Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? No. auto detection. Some more security features to be added. ZTN features required Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Not exactly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Mid-Market (51-1000 emp.) 11/4/2022 "Excellent integration along with industry leading performance" 5/5 What do you like best about Carbon Black EDR? The ease of installation was great. The alerting and dashboard makes it very to keep tabs on all endpoints. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? The hardening process was a bit time consuming and there was quite a few false positives in the beginning but once we got past that, the service has been impeccable. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? The antiquated process of signature based antivirus systems made it very difficult to protect our endpoints against the las test threats. Carbon Black has elimated the need for us to download signatures and deploy them to endpoints. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/9/2022 "Pleasantly surprised" 4/5 What do you like best about Carbon Black EDR? Very effective tool in identifying and investigating threats to data. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? The only issue is lack of visibility inside the browsers (Chrome, Firefox, IE etc). We cannot tell what in the browser (plugin, js etc) is actually responsible for the activity. That is a major blindspot. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Using its powerful threat intelligence, Carbon Black EDR can easliy detect malicious and suspicious processes and binaries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 12/9/2022 "Tremendous visibility" 5/5 What do you like best about Carbon Black EDR? Replacing Antivirus and L3 firewall functions with effective monitoring and Detection Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Even more fine tuning in false positive Triggers with AI and Machine Learning will improve efficiency Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Avoids hectic work of monitoring all devices Firewalls, Antivirus, witeshark, SYSMON,... Seperately Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Richard S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard S.") RS Richard S. IT Manager Mid-Market (51-1000 emp.) 12/8/2021 "Carbon Black" 4.5/5 What do you like best about Carbon Black EDR? I love Carbon Blacks EDR platform. It provides visibility into our endpoints and alerts on abnormal endpoint activities. Carbon Black is an anomaly-based detection system that monitors for inconsistent behavior. Traditional EDR programs are signature-based and alert on known threats. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? When we first deployed Carbon Black, we saw a significant amount of false positives. It would be best to have either a fully dedicated FTE or system management needs to be outsourced. Having a professional company manage Carbon Black is the only way to go. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Zero-day attacks were of great concern. Traditional signature-based detection systems protects us against known threats. That part is covered and has been an industry best practice for years. Attackers are modifying their tools to change the signature and bypass' traditional IDS/IPS and antivirus threat detection. They aren't inventing new attack mechanisms, just modifying them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/21/2022 "Best EDR is VMware Carbon" 4.5/5 What do you like best about Carbon Black EDR? Best part of the EDR is very light weight agent and its easy to deploy. We can manage and push the policy from the centralized place. Its has great UI and Best lastest signature to preventing the system . Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? We haven't faced any probelm with the Carbon Black EDR Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? AI based technology which predecit and smartly preventing us from Viruses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Carbon Black EDR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Carbon Black EDR ](https://www.g2.com/products/carbon-black-edr/discussions/new) GU Guest User • Last activity over 3 years ago What does carbon black software do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-carbon-black-software-do) [ View all Discussions ](https://www.g2.com/products/carbon-black-edr/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months ### Average Discount 19% [ View More Pricing Information ](https://www.g2.com/products/carbon-black-edr/pricing) Carbon Black EDR Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4e2b08dd17397bdc99a5658447cbc589/microsoft-defender-for-endpoint.jpg "Product Avatar Image") Microsoft Defender for... 4.4/5(312) [ Compare Now ](https://www.g2.com/compare/carbon-black-edr-vs-microsoft-defender-for-endpoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_14c966aee92aa8713f0bf6eb7b139afa/carbon-black-cloud.png "Product Avatar Image") Carbon Black Cloud 4.1/5(39) [ Compare Now ](https://www.g2.com/compare/carbon-black-cloud-vs-carbon-black-edr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5292562d6a2cb01ab3d34a4e57a3225a/sentinelone-singularity-endpoint.png "Product Avatar Image") SentinelOne Singularity... 4.7/5(212) [ Compare Now ](https://www.g2.com/compare/carbon-black-edr-vs-sentinelone-singularity-endpoint) ##### Categories on G2 [Endpoint Detection & Response (EDR)](https://www.g2.com/categories/endpoint-detection-response-edr) ##### Explore More [Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business)[Best iPaaS for small business software integration](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration)[Which ERM systems have the most stable and reliable uptime record with proven customer support, based on user reviews?](https://www.g2.com/discussions/which-erm-systems-have-the-most-stable-and-reliable-uptime-record-with-proven-customer-support-based-on-user-reviews) [What is the recommended knowledge management software for customer support?](https://www.g2.com/discussions/what-is-the-recommended-knowledge-management-software-for-customer-support)[Which web client accelerators have the best caching and compression effectiveness?](https://www.g2.com/discussions/which-web-client-accelerators-have-the-best-caching-and-compression-effectiveness)[Pros and Cons Details](https://www.g2.com/products/carbon-black-edr/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)