---
title: Carbon Black EDR Reviews
meta_title: 'Carbon Black EDR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 87 reviews by the users' company size, role or industry to
  find out how Carbon Black EDR works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 87
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Endpoint Protection
  url: https://www.g2.com/categories/endpoint-protection
---


# Carbon Black EDR Reviews
**Vendor:** Broadcom  
**Category:** [Endpoint Detection &amp; Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 87
## About Carbon Black EDR
Carbon Black EDR is a market-leading incident response and threat hunting solution designed to provide responders with the most information possible, accompanied by expert threat analysis and armed with real-time response capabilities to stop attacks, minimize damage and close security gaps. Carbon Black EDR makes these teams more efficient, reducing investigations from days to hours, and more effective, enabling them to discover threats before attacks can exploit them. Carbon Black EDR also allows teams to connect to and isolate infected machines to prevent lateral movement and remediate devices without costly IT involvement. Continuous and Centralized Recording Centralized access to continuously recorded endpoint data means that security professionals have the information they need to hunt threats in real time as well as conduct in-depth investigations after a breach has occurred. Live Response for Remote Remediation With Live Response, incident responders can create a secure connection to infected hosts to pull or push files, kill processes, perform memory dumps and quickly remediate from anywhere in the world. Attack Chain Visualization and Search Carbon Black EDR provides intuitive attack chain visualization to make identifying root cause fast and easy. Analysts can quickly jump through each stage of an attack to gain insight into the attacker’s behavior, close security gaps and learn from every new attack technique to avoid falling victim to the same attack twice. Automation via Integrations and Open APIs Carbon Black boasts a robust partner ecosystem and open platform that allows security teams to integrate products like Carbon Black EDR into their existing security stack.



## Carbon Black EDR Pros & Cons
**What users like:**

- Users value the **real-time threat detection** of Carbon Black EDR, enhancing security through continuous monitoring and advanced analysis. (5 reviews)
- Users value the **rapid incident response** capabilities of Carbon Black EDR, enhancing their cybersecurity effectiveness significantly. (2 reviews)
- Users value the **real-time threat detection** capabilities of Carbon Black EDR, enhancing security through continuous monitoring and proactive strategies. (1 reviews)
- Users rave about the **next-gen antivirus and behavior analysis** of Carbon Black EDR, ensuring robust protection against all threats. (1 reviews)
- Users praise the **AI-powered behavior analysis** of Carbon Black EDR, enhancing security against various cyber threats. (1 reviews)
- Users appreciate the **automation capabilities** of Carbon Black EDR, enhancing efficiency through integration and real-time monitoring. (1 reviews)
- Centralized Management (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users find the **pricing to be steep** , making it less accessible for some despite its great features. (2 reviews)
- Users report **high resource usage** with Carbon Black EDR, which can impact performance on lower-spec machines. (2 reviews)
- Users face **overwhelming alert issues** that can hinder usability and impact resource management significantly. (1 reviews)
- Users often face **false positives** with Carbon Black EDR, requiring careful tuning to prevent alert fatigue. (1 reviews)
- Users find the **inefficient search functionality** of Carbon Black EDR challenging, complicating their ability to quickly locate information. (1 reviews)
- Learning Curve (1 reviews)
- Poor Documentation (1 reviews)

## Carbon Black EDR Reviews
  ### 1. Easy to Use, Powerful Automation and Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto M. | IT Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Carbon Black EDR?**

It is very easy to use, it is a great tool, and it can integrate with many other solutions and also automate tasks and workflows.

**What do you dislike about Carbon Black EDR?**

Pricing increased after the product was purchased by another company, besides that this is a great tool.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

Monitor all hosts, prevent threat and minute risks.

  ### 2. Corporate POV of VMware Carbon Black Next Gen AV(used- ChatGPT for clear writing)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Animesh R. | Senior Manager, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Carbon Black EDR?**

Incredible Antivirus with Behavior Analysis:
I'm absolutely thrilled with the antivirus solution I've been using - it's truly next-gen! This software goes beyond traditional antivirus by delving into attacker behaviour patterns, making it a force to reckon with. It doesn't matter whether it's malware, those sneaky fileless threats, or the cunning living-off-the-land attacks – this antivirus has my back!

Powered by AI Magic:
I can't stop raving about the VMware Carbon Black Cloud Endpoint Standard product. It's like having a digital guardian angel watching over my devices. The secret sauce? Well, it's got this AI technology called Next-Generation Antivirus (NGAV). Thanks to NGAV, it's become a pro at catching malware before it even has a chance to blink. I can sleep soundly knowing my digital world is safe and sound.

**What do you dislike about Carbon Black EDR?**

Price and Documentation Concerns:
While I'm quite pleased with the antivirus itself, there are a couple of aspects that could use some improvement. The pricing can be on the steeper side, which might not be everyone's cup of tea. Additionally, I've noticed a lack of open documentation. Finding solutions or troubleshooting can sometimes be a bit tricky due to this. It would be great if there were more comprehensive resources available to help users navigate any issues that may arise.

**What problems is Carbon Black EDR solving and how is that benefiting you?**

AI-Powered Detection, User-Friendliness, and Comprehensive Reporting Dashboard:
I'm truly impressed by the AI-based detection capabilities, the user-friendly interface, and the richness of the reporting dashboard. Additionally, I appreciate how seamlessly it integrates with EDR by allowing you to work with 'whitelisted' hashes, making scans more efficient by ignoring known safe files.

we use it, as we are product based company and dev applications are not signed and usually get flagged as 'malware'


## Carbon Black EDR Discussions
  - [What does carbon black software do?](https://www.g2.com/discussions/what-does-carbon-black-software-do) - 1 comment

- [View Carbon Black EDR pricing details and edition comparison](https://www.g2.com/products/carbon-black-edr/reviews?filters%5Bsentiment_snippet%5D=1852728&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A43%3A47+-0500&secure%5Bsession_id%5D=2c30b49c-d6ed-4b8d-afe4-74ad9c8c1331&secure%5Btoken%5D=e9c26b74d88189cf51a02b0a95dddff20bb025ba654f1da221104a7c8f9e6cb2&format=llm_user)
## Carbon Black EDR Integrations
  - [Proofpoint Threat Response Auto-Pull](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)

## Carbon Black EDR Features
**Services - Endpoint Detection & Response (EDR) **
- Managed Services

**Additional Functionality**
- Generative AI
- Event Analysis
- Prioritization
- AI Copilot
- Whitelisting/Blacklisting
- Remediation Management
- Alerts/Notifications
- Behavioral Analytics
- Continuous Monitoring
- Root Cause Analysis
- Endpoint Management
- Anomaly/Malware Detection

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

## Top Carbon Black EDR Alternatives
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - 4.4/5.0 (303 reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (204 reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (793 reviews)

