Great and highly engaged team during implementation and evaluation. Worked with us to address questions/concerns. Very hands on for usage instruction. Support team is great (very responsive, tries best to get a good resolution), however starting to get more into the point to documentation style rather than providing solid responses. Review collected by and hosted on G2.com.
Support is starting to migrate to a point to the documentation style. Platform also has started seeing some operational / stability problems. Slow dashboards, slow notifications, etc. All issues have been reported, but they have been recurring more frequently of late. Review collected by and hosted on G2.com.
