Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Simple, Easy, & Sometimes Effective"
3/5
What do you like best about Carbon Black Cloud?

Great and highly engaged team during implementation and evaluation. Worked with us to address questions/concerns. Very hands on for usage instruction. Support team is great (very responsive, tries best to get a good resolution), however starting to get more into the point to documentation style rather than providing solid responses. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Support is starting to migrate to a point to the documentation style. Platform also has started seeing some operational / stability problems. Slow dashboards, slow notifications, etc. All issues have been reported, but they have been recurring more frequently of late. Review collected by and hosted on G2.com.

Mark F.
MF
Mark F.
Information Security Analyst
Telecommunications
Mid-Market (51-1000 emp.)
"The first steps into a more security solution"
5/5
What do you like best about Carbon Black Cloud?

I like that the product's detection methods are based on indicators that pop up before and during exploitation. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Some of the decommissioning mechanisms could be better. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Carbon Black Response is Fantastic"
4/5
What do you like best about Carbon Black Cloud?

I love the process search. Specifically the ability to pivot from a search to looking at modules loaded and what is the parent or grand parent. It is all right there. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

The amount of history that is available. Also that the larger that you get the most cost prohibitive it becomes. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"This is a NGAV that will prevent most of the unknown malware"
3.5/5
What do you like best about Carbon Black Cloud?

It collects information about the behavior of the applications and apply its algorithms to detect bad behavior. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

It needs lot of effort to tune it properly at the beginning. Most of the detections were based on reputation (therefore signature) and some non signature were false positives, however the products shows a great potential. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great AV product replacement"
4/5
What do you like best about Carbon Black Cloud?

The ability to stop process elevation and this product has great in memory exploit protection. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

There is no federated console for the other CB tools. For companies that use multiple CB tools have multiple consoles to log into and manage. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Only from review perspective"
3/5
What do you like best about Carbon Black Cloud?

Offers the ability to threat hunt and provides action to prevent attacks. Proactive approach vet reactive approach. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Needs to.continue to cover additional edr capabilities. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Great whitelisting - with flexibility"
4/5
What do you like best about Carbon Black Cloud?

The whitelisting functionality and ease of use in the UI. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Cache Issues when a computer experiences a hard shutdown Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"A powerful next gen AV"
4/5
What do you like best about Carbon Black Cloud?

It is easy to deploy to hundreds of hosts, little to no compatibility issues with other software. Intelligence feeds which are one of the best in the industry. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Issues that arise usually take more then usual to get fixed. I feel that CB should perform more testing in a testing environment before rolling out major updates. Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"Carbonblack Defense offers fantastic protection."
4.5/5
What do you like best about Carbon Black Cloud?

Next generation AV protection against todays advanced threats. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Console is a little behind but is catching up fast. Review collected by and hosted on G2.com.