Chris B.
CB
Chris B.
IS
Enterprise (> 1000 emp.)
"A Great Next Gen Antivirus That Actually Works"
5/5
What do you like best about Carbon Black Cloud?

I love the visibility that it gives into your endpoints. You can see what happened before and after an attack was stopped which helps put together the whole story. I also like the idea of "streaming prevention", where its not just "good" or "bad" but if a good file tries to do something bad, it will also detect that. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

It is in the cloud, so the console keeps changing and sometimes its hard to find things. Once you get used to it, it might change again. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Cb Defense makes it possible to achieve high protection without sacrificing usability"
5/5
What do you like best about Carbon Black Cloud?

With Cb Defense you have complete visibility on what happens on your endpoint. This product also automatically detect malicious activity based on various TTP (Tactics, Techniques, Procedures) used by threat actors. Cb Defense allows us to define a granular protection policy that can be customised for our unique environment. For example, you can even choose to block all unknown application from running or just blocking them from connecting to Internet.

Cb Defense also offer third party integration through API. Most of its core function can be accessed through this API. This makes so easy to integrate Cb Defense with your other security solution. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

While the granular protection policy is very useful to balance protection and usability, it can be hard to define a policy. You need an experienced security analyst to do this. As of September 2019, Cb Defense does not have a comprehensive reporting capability. Review collected by and hosted on G2.com.

DJ
Dakotah J.
IT Systems Engineer
Enterprise (> 1000 emp.)
"Carbon Black is the best there is. "
5/5
What do you like best about Carbon Black Cloud?

I love being able to deep dive into my endpoints/servers to see exactly what is going on, what users are doing, and what processes are being run. It helps me determine what applications and processes need to be whitelisted or blacklisted in my environment and allows me to actually report with througrough information on what is happening on our company endpoints. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Deployment. It takes some doing to get used to deploying the Cb Defense sensor. I understand the reasoning for using a script to install and inject your company information, but I would like an easier approach other than having to stage the app and a script to actually install the app. Currently, I use a conjunction of MDM tools and AWS S3 to push which is the easiest method I've found so far. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Relatively new customer"
3.5/5
What do you like best about Carbon Black Cloud?

The visibility on the endpoints compared to the previous anti-virus software we had. The ability to go interactive or quarantine a suspicious system. The capability to track and protect a system both on and off the enterprise network. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

The updates to the sensors and cloud platform are not very predictable. The sensors have had some pretty glaring issues that should have been caught in testing. Seems like more development is going into Threat Hunter than the Defense product. Review collected by and hosted on G2.com.

RM
Ryan M.
Manager, Security Operations
Enterprise (> 1000 emp.)
"Great protection, easy to manage"
4/5
What do you like best about Carbon Black Cloud?

We can create really customize policies for any of our unique groups of users across the organization. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Inconsistent timelines for new sensor releases Review collected by and hosted on G2.com.

Cheyenne H.
CH
Cheyenne H.
CEO and Co-Owner Cyber Protect LLC
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effective Malware Defense"
4/5
What do you like best about Carbon Black Cloud?

CB Defense does a great job of stopping all types of known and unknown malware! It is pretty easy to configure too! Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

CB has had some trouble with support and a bunch of issues with their sensors. They have been getting better, more stable releases. Review collected by and hosted on G2.com.

JW
Jeremy W.
Technology Security Administrator
Enterprise (> 1000 emp.)
"Carbon black saved the day! "
5/5
What do you like best about Carbon Black Cloud?

Immediate value on the endpoint. Much better than legacy AV. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

The only downfall is sometimes the dashboard gets sluggish or has a bug with an update. Other than that the product and the value are tremendous. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Easy to manage"
3.5/5
What do you like best about Carbon Black Cloud?

CB Defense is a small install and provides accurate insight into user's activities Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

Sometimes it can be difficult to locate settings in the admin panel. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A free FTE in every box!"
5/5
What do you like best about Carbon Black Cloud?

The ability to see the full life cycle of the file/attack and any lateral movement. But more importantly, the User Exchange puts experts from Incident Response companies and MSSP's at your disposal like a cool toy in every cereal box! You don't even have to be all that smart to see the latest threats and what they are doing to stop them. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

I can't think of a single thing that I dislike. Review collected by and hosted on G2.com.

Jamie M.
JM
Jamie M.
Systems Analyst
Mid-Market (51-1000 emp.)
"Switched to Cb Defense - An excellent decision"
5/5
What do you like best about Carbon Black Cloud?

It's cloud based and easily manageable. They provided plenty of educational material and reference, and worked with us directly during and after implementation to ensure success and satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black Cloud?

I haven't run into anything yet that I'm not liking. It's been solid, responsive, and provides more than enough insight, metrics, and endpoint control, as well as deployment options. Review collected by and hosted on G2.com.