The customization that can be added to the product allow it to be extremely flexible. It can be deployed to anyone from your administrative staff to software developers. The product also has self-updating features, where rules are automatically added so applications that have their own auto-update can do so successfully. Review collected by and hosted on G2.com.

Infrastructure requirements are very heavy for large companies. The push is for large environments to be on physical hardware, but most large companies utilize some sort of virtual hardware. The product does not currently scale well for large organizations that have diverse support structures. Review collected by and hosted on G2.com.

instantly being able to block malicious files across the enterprise in minutes. Also, we've implemented several custom rules which allow us to block other unusual activities on the endpoint. While we're not yet in high enforcement, we still see a lot of benefit from the blacklisting and event rule blocking functionality. Review collected by and hosted on G2.com.

There is management overhead in maintaining a approved software/file list. Review collected by and hosted on G2.com.

I find that the product is highly configurable, but at the same time the console is simple and easy to use. We were able to have the system up and running and integrated with our SIEM with little effort. In addition, Support has been quick to respond, and the team at Bit9 are always ready to assist. Review collected by and hosted on G2.com.

We did not really have any negative experiences. Nothing to complain about. Review collected by and hosted on G2.com.

This product really works. It analyzes everything being installed or executed. Even script files. It will stop anything malicious. There are many filters for events and you can group by many parameters. Create as many policies as you want for "special attention" computers. Get alerts in your mail. Review collected by and hosted on G2.com.

It is easy to be overwhelmed by the volume of information available. Everybody's environment is different so take you time learning what is normal in yours before you tighten up the policies that block execution. Roll it out slowly so you are not flooded with requests for approval. Have well-thought out processes in place for managing approval requests. Some selections are not "sticky" so going back to previous pages you have to re-filter and that is annoying. Review collected by and hosted on G2.com.

The application is extremely intuitive things are laid out in a manor in which a user can get to what hey need pretty easily. Review collected by and hosted on G2.com.

The UI has a tendency to time out when performing more complex tasks, the UI could also definitely use a refresh. Review collected by and hosted on G2.com.

SRS threat database and fast tech support. We like that we no longer have to worry about malware issues. A side effect it also prevents un-authorize software installations. Review collected by and hosted on G2.com.

Sometimes files whitelisted will be blocked by the client. There are some performance hit with developers. Bit9 support has helped with those issues so it is much better. Review collected by and hosted on G2.com.

Ease of rule design. Very low resource impact footprint on the clients. Very customizable. Review collected by and hosted on G2.com.

Reporting is often lacking common sense features that need to be filled in via SQL queries. Sometimes rules do not work the way one would envision from the outset. Review collected by and hosted on G2.com.

The team at Bit9 is awesome. They work continuously to build a strong platform and are flexible enough to be able to flow through the changing architecture of security, creating a great product with awesome features. Review collected by and hosted on G2.com.

Bit9 is still growing. They have challenges like all growing companies, but are working diligently through those challenges and building a strong foundation. Review collected by and hosted on G2.com.

Application whitelisting is the future of truly secure endpoints and Bit9 is at the front of that movement. Easy Installation and a lot of valuable information even when it is initially installed and only reporting on the installation and use of Review collected by and hosted on G2.com.

Moving up the security chain requires knowing all of the applications that are in use by the business units. That can be a daunting task for companies with smaller IT staffs. Review collected by and hosted on G2.com.

Bit9, although complex, has been properly designed for ease of use. Review collected by and hosted on G2.com.

I don't have many dislikes however if I had to name something. I would say it is that support seems to require agent logs for every case logged. Review collected by and hosted on G2.com.