The product's forums have good assistance in creating rules to block threats, and also assistance on how to customize to your environment. Review collected by and hosted on G2.com.

Requires some overhead rule creation for custom applications. Review collected by and hosted on G2.com.

Excellent security controls and protection. Review collected by and hosted on G2.com.

Some performance overhead. Did not work in our Citrix environment. Review collected by and hosted on G2.com.

The ease of whitelisting apps and the ability to only allow trusted programs to run is great. Review collected by and hosted on G2.com.

It would be nice if this solution was offered as a SaaS Review collected by and hosted on G2.com.

With Carbon Black on our endpoints, we were able to detect and block bit coin mining software that wasn't even detected my our AV software. Using a score from Virus Total threat feed, Carbon Black alerted us of the malware. Carbon Black showed us in detail how the exe was spawned, which processes were involved and that it was communicating to an external IP address. Through the carbon black console, we were able to connect to the machine and delete the exe. Then we set the file (hash) to be banned, this way any endpoints in the future would not be able to run this process, keeping our Enterprise free of these resource stealing bit mining. This is just one real world example of how Carbon Black has paid for itself in our environment. Review collected by and hosted on G2.com.

There isnt too much to dislike but if I had to pick it would probably be the console, it could be a little more user intuitive but we are sending our CB data to Splunk, so we use the console minimally. Review collected by and hosted on G2.com.

Carbon Black Enterprise Protection works exactly as advertised. Whether it’s malicious software or just unwanted software Carbon Black Enterprise protection stops it all while allowing what we want. We see the benefits daily. Since being in High Enforcement we have seen numerous cases of Ransom-ware stopped, along with tons of unwanted software from being installed. I wear many hats in my role and work with many technologies, and no company I work with offers the quality of services that Carbon Black does. Their Training, Planning and Implementation Services, Support, User Community, and Tech Assessments ensure customer success. Review collected by and hosted on G2.com.

We have a handful of 3rd party unknown, unsigned software packages that can be tricky to keep running seamlessly to the end user. Especially when these packages auto update themselves. You really need to have a good understanding of these packages to be able to create the rules needed to allow them to function. Bit9 Support is great on helping you out with these rare cases. Review collected by and hosted on G2.com.

Deep intelligence looking at both threats from the cloud (external connectors) and simple file based looks and reputation.

With traditional AV, you have signatures and other outdated technology. With Carbon Black Enterprise Protection, you can see not only what is suspected, but also what files appeared in the timeframe. You can also block certain files, get notifications, prevent users from installing certain programs and the like. Instead of a clunky engine that just scans all day long, you get information you can actually use both for preventing malware/viruses/worms, but also tracking user behaviors and other important information. Review collected by and hosted on G2.com.

This isn't a "install and walk away" product. There is a lot of setup. I don't like this in the sense that I don't have a ton of time to set it up. However I will say that the more time you put into it, the more time you will ultimately save. Just be aware there is a significant investment up front that needs to happen to see gains. Else you are wasting your time.

Also, as of time of writing I'm not able to push the agents out from the console, which is annoying as I have to be at the station to install it, or use other installation tools.

You also need to change your mindset regarding how this works as compared to traditional AV, and doesn't register in Windows as an "Antivirus" product. Review collected by and hosted on G2.com.

I appreciate that CB takes the time to walk us through the deployment but then continue to follow up with us on any concerns/issues we might have as we go from walking to running. We've had some issues with our server and every time CB has been able to resolve it quickly and professionally. That says volumes about their capabilities and belief in their product. Review collected by and hosted on G2.com.

There's quite a bit of functionality in the API that I hope moves into the product itself in the future. Review collected by and hosted on G2.com.

White listing that works! We were getting eaten alive by crypto virus encrypting our users data. Started to role out microsofts SRP which worked but then started blocking useful things like webex. So being able to approve apps and installers is very useful. Review collected by and hosted on G2.com.

It can be hard to get rules correct. Would be nice if you could put an endpoint in low enforcement for say 20 minutes with out them having to enter a key. Review collected by and hosted on G2.com.

This is a great product for gaining complete control over malware. Anti-virus often times will miss things and cannot protect against all threats. Bit9 provides application white listing and really helps us only allow approved software to run on our systems. This helps us protect against zero day attacks or unapproved software on the systems. The tech support is fantastic and for good reason - you will most likely need them. Deploying the agent is easy with SCCM or the like Review collected by and hosted on G2.com.

This is a very cumbersome product. They make you attend a 2 day training class just to get started with it. They also highly suggest you work with an engineer to get it up and running. Getting it up and running involves a slow process of putting the software in visibility mode to learn and then increasing its power to lock down. Can be hard sometimes to troubleshoot why a block is happening and this is compounded by the complex nature of approving and trusting files and programs Review collected by and hosted on G2.com.

Sometimes our worst enemy is ourselves. Bit9 keeps us from going too quickly and installing things we'd regret later. It also allows us to monitor how our userbase is using and installing software. Review collected by and hosted on G2.com.

Sometimes things will continually be blocked for no apparent reason, and that requires administrators to look into the issue. Getting users to understand that they can't delete a whitelisted file since it whitelists on an individual file level. Review collected by and hosted on G2.com.