Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Advanced Threat Protection with ease of use"
5/5
What do you like best about Carbon Black App Control?

Moved from Trend to CB and so far no issues. GUI is easy to use and all options are intuitively where they should be yet the platform is quite powerful if you want to dig deeper and enable NextGen AV features. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

It is expensive and sometimes the product is unavailable because it is SaaS based. However, we were assured that local agents would still work with the latest definitions that was downloaded.

Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Protect with Protection"
5/5
What do you like best about Carbon Black App Control?

Rather easy to implement and adds a great element to security. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

With the amount of unsigned executables, it can be a little tedious managing. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"CB Protect - Value shown almost immediately "
5/5
What do you like best about Carbon Black App Control?

The product dashboard allows ease of separating business units and still allowing ease of view. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

Very few applications have issue when agent is interrogating the program. Review collected by and hosted on G2.com.

AM
Andrew M.
Andrew Martlock
Enterprise (> 1000 emp.)
"Cb is lightweight and easy to use"
4/5
What do you like best about Carbon Black App Control?

Cb is lightweight and easy to use compared to our previous solution, Sophos. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

Cb initially was unstable in our Win7 environment but works great in Win10. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"CB Protection is a great product!"
5/5
What do you like best about Carbon Black App Control?

CB protection was recently implemented for my company. The software was not all that hard to learn and the professional services are excellent. Easily customizable rules and policies! Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

Nothing so far. Implementation was helped by professional services and everything is working great! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great Enterprise Product, But Learning Curve Is Steep."
4.5/5
What do you like best about Carbon Black App Control?

The Logs are very granular. Visibility is great and deployment is a breeze Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

The Learning curve is a little steeper than other tools. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Highly Effective, if a bit involved"
5/5
What do you like best about Carbon Black App Control?

This is, hands down, my favorite application whitelisting I've ever used. It can approve by the file's hash value (SHA-256), the publisher/certificate, or a number of other custom options. High customizable across the environment, and even enabled me to completely eradicate bloatware (such as ASK Toolbar) within two weeks of full implementation.

If your installation is on a server that can access the internet, it can also use VirusTotal and CB's own reputation service to auto-approve some programs based on collective input from other customers (reducing management time).

Other providers tried to get me to switch because CB Protection uses a lot of man-hours to manage (which is true), but they cannot reliably block some"benign but unwanted" programs without using a blacklisting approach. CB Protection means I can block unwanted programs from the get-go, even if they are basically harmless. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

This is a highly involved implementation and management. Expect six (6) months or more to call the project done - anything else means that you may very well shut down some critical applications and/or let things through that should not be. Trust me; take the time, plan your policies, and be cautious. Review collected by and hosted on G2.com.

Brian S.
BS
Brian S.
Information Technology Infrastructure Intern
Maritime
Mid-Market (51-1000 emp.)
"Quite a beast"
4.5/5
What do you like best about Carbon Black App Control?

Carbon Black seems to be unlike any other endpoint security product that we've seen. While other (more traditional) products focus on their ability to keep your company safe, Carbon Black focuses on *your* ability to keep your company safe and giving you tools to do that. In our situation, we could not realistically remove local admin rights from the majority of our PCs, so Carbon Black gave us a way to control what people are running without fully removing admin rights. The verbosity of control that we have over our endpoints and the reaction time that Carbon Black gives us to threats is surpassed by no other software that we have seen so far. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

Part of the territory of having verbose control over a system is that it is more complicated to use and time consuming to manage. This can scare some of our staff away from being trained on it, leaving only a select few who can manage the product. That being said, it is still well worth the effort. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"CarbonBlack Protection is the real deal"
5/5
What do you like best about Carbon Black App Control?

The best part of the CB-EP tool is that it works! Using CB-EP we have reduced workstation re-stages from thousands a month to under 100. Our "category A" virus infections are below 15 each month, and only seen on systems outside of high enforcement. We are blocking hundreds of malicious files each week. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

The biggest dislike is that competitors to CB try to pitch whitelisting technology that is years behind in capabilities and lacking in features. Management sees this as redundant technology when they talk with the competitors sales staff. The CB-EP tool is in a league of its own. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Carbon Black"
3/5
What do you like best about Carbon Black App Control?

Easy to install and easy to be trained on how to use Review collected by and hosted on G2.com.

What do you dislike about Carbon Black App Control?

Not the best customer service in regards to any trouble-shooting. Review collected by and hosted on G2.com.