Brian L.
BL
Brian L.
Project Manager
Small-Business (50 or fewer emp.)
"Very Helpful Tool for Security and Compliance Needs"
4.5/5
What do you like best about Carbide?

Carbide provides you with the tools and resources you need to get started on your security and compliance programs. Not only can you track your progress against specific compliance standards, but you also start to round out so many important details that are not always at the forefront within a smaller organization. Carbide gives you the spark you need -- providing you with templates, allowing you to get a leg up and not start from scratch in what can be an overwhelming space.

The resources and training available are top-notch as well, and you have a dedicated and informed team ready to help you through when you need it. As someone so new to security and compliance, the best part has been the thorough Help Center and the downloadable resources. In particular, the downloadable resources help you to quickly get some tasks done, without a headache. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

While there are many great things about Carbide, there are a few downfalls. I find it a bit confusing when uploading evidence -- being that there seems to be so many ways to do so -- and, I find the overall experience not as intuitive as other platforms/applications. Though I am new to security and compliance, I find some areas tricky to understand in understanding exactly what I need to do.

There are also a few instances where the "Evidence Implementation" calls out something that I later find is referenced by another name -- not a big detail, but something I've come across. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Exceptional team, service and product"
5/5
What do you like best about Carbide?

Hi touch support, ease of use, and quality of team Review collected by and hosted on G2.com.

What do you dislike about Carbide?

certain parts of the platform don't link with other parts of the platform and can create an occasional workflow challenge Review collected by and hosted on G2.com.

Lorne F.
LF
Lorne F.
COO
Events Services
Small-Business (50 or fewer emp.)
"Great platform for your security needs."
5/5
What do you like best about Carbide?

I've been using Carbide for a while now and it's honestly a game-changer for handling security and privacy stuff. It's super adaptable to different security rules, which is a lifesaver with all the changing regulations. The platform is really user-friendly too, making complex security tasks way simpler. Plus, the Carbide team is always there to help out, which is super reassuring. In short, Carbide is a solid choice for any business that wants to keep its data safe and stay on top of privacy laws. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Nothing so far it's a great platform and I haven't had any issues to date. Review collected by and hosted on G2.com.

Verified User in Biotechnology
EB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Really good solution in a crowded market."
4.5/5
What do you like best about Carbide?

- First of all the people. Friendly, charming and extremely helpful. They make the herculean effort of becoming compliant with multiple certifications and frameworks.

- Their commercial model, which is really market leading (and I came to this conclusion after talking with 7 companies in this specific market segment).

- It provides a lot of extremely useful functionality out of the box, like vulnerability scanning, an integrated risk assessment tool, asset and vendor management.

- The awareness training worths the money by itself.

- Very easy integration with Google Suite and AWS. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

- Some parts of the UI are clunky. E.g. references between documents is a missing feature.

- Uploading evidence can be confusing, since there are multiple options to upload files in a task. Review collected by and hosted on G2.com.

AC
Alexis C.
Senior DevSecOps Engineer
Mid-Market (51-1000 emp.)
"Really helpful tool for navigating through ISO and more"
3/5
What do you like best about Carbide?

Evidence management, awareness training and policy sign-off tracking. Great and easy to add into employee onboarding. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Navigation has gotten worse lately, hard ot find tasks related to specific controls. Missing features compared to competitors like Vanta Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Great platform for managing and keeping close track of security policy implementation and upkeep!"
4.5/5
What do you like best about Carbide?

The thing that stood out to me the most was their reponse times and availability to help (customer support)! They are alwyas on standby to provide assistance and explanations for any issues or hiccups you make encounter, and are incredibly flexible and understanding when it comes to meetings.

I love their in depth workshops as well. They really help get familiar with the topics at hand and are incredibly in depth to help catch any issues or inconsistencies. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

I didnt notice many downsides to carbide, it is very straightforward and any issues you may have are quickly resolved by their support staff. Review collected by and hosted on G2.com.

TI
Tony I.
Small-Business (50 or fewer emp.)
"Great experience. Easy to work with."
4.5/5
What do you like best about Carbide?

Carbide helps you complete your work with ease. It reminds you of all tasks remaining, and collects all relative data.

Customer Support is great. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

The only downside is the speed of Carbide. It needs a couple of seconds to go from page to page. Review collected by and hosted on G2.com.

Response from Kathy Isaac of Carbide

Hi Tony,

We appreciate you for taking the time to review us. We're glad Carbide is helping reduce your workload on your path to your SOC 2! On the speed problem, we have something on the way specifically to address this issue and resolve it. We're looking forward to sharing it with our customers soon.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"SOC 2"
4.5/5
What do you like best about Carbide?

1. Platform is easy for use.

2. Enough information to understand all project requirements.

3. All in one source for trainings, policies, project-related deliverables.

4. Experienced consultants.

5. Relatively short time to get a response on the question. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

1. Only minor platform UX items. Does not impact overall experience. Review collected by and hosted on G2.com.

Ryan T.
RT
Ryan T.
Academic Coordinator
Small-Business (50 or fewer emp.)
"Carbide is a simple idea but a powerful tool"
5/5
What do you like best about Carbide?

Carbide is a great tool for readying a company for auditing or just to align with best practices amongst a variety of frameworks. We like it so much that we are trying to get our students using it early. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Nothing to think of currently. Good tool, right out of the box. Review collected by and hosted on G2.com.

CJ
Curtis J.
Small-Business (50 or fewer emp.)
"Carbide -- a Partner for Small Companies"
4.5/5
What do you like best about Carbide?

Their tool is thorough, and their team support is outstanding. As a small company, we needed a partner to help us wade through the complex waters preparing for a SOC Type 2 audit. Carbide is a trustworthy partner that helped our team meet our timeline and provide the correct information. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

At times, it was tricky navigating through the site. During our audit preparation, Carbide performed a significant system update. The supporting documentation could be better. Review collected by and hosted on G2.com.