Have been using Capturly as a heatmap and recording tool. Easy to use, great service and fast replies by customer support and lots of options. Beforehand, we we're using Hotjar, however this had a bug with our Magento version. Capturly is easy to install, similar in pricing and didn't glitch with our e-commerce website. Defintely recommend! Review collected by and hosted on G2.com.

Recording data won't be stored when you switch back to the free plan unfortunately. Review collected by and hosted on G2.com.