Fionn M.
FM
Fionn M.
Member
Enterprise (> 1000 emp.)
"Challenging Setup, Accurate Once Implemented"
1.5/5
What do you like best about CaptivateIQ?

I like that once CaptivateIQ is set up, it is accurate and reliable. It handles accurate calculations well once the tables are set up, and it's easy to consume those tables. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

The user interface is pretty terrible. Its reporting is next to impossible, and this is coming from somebody who's pretty technical. It requires consultancy to get a lot of things working. One of the worst interfaces I've ever used. Review collected by and hosted on G2.com.

VB
Viviana B.
On-Site Manager
Mid-Market (51-1000 emp.)
"Track, Calculate, Reward—All in One Place"
5/5
What do you like best about CaptivateIQ?

Profit sharing can be complex, and ensuring accurate compensation can be challenging. CaptivateIQ takes care of all the calculations and tracking behind the scenes, making the process seamless. I’ve tried other programs, but this one truly stands out—helping businesses save time, reduce errors, and keep their teams motivated. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

I’ve yet to encounter any drawbacks with CaptivateIQ. Even the one minor issue I ran into was resolved immediately, thanks to their exceptionally responsive and helpful customer service team—truly a platform you can rely on Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Captivate IQ Streamlines Workflows and Eliminates Manual Processes"
5/5
What do you like best about CaptivateIQ?

Captivate IQ is allowing us to use technology to make us more efficient. We are buying our time back and avoiding manual processes that slow us down. The integration with our current software makes everything so much easier. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

We are new to CaptivateIQ so we haven't run into any issues yet. Review collected by and hosted on G2.com.

Corey P.
CP
Corey P.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Great stuff from CaptivateIQ"
5/5
What do you like best about CaptivateIQ?

Platform is super easy to use, and most importantly is REALLY accurate in my experience. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

New features are great, and the Captivate team have really flattened the learning curve for new users. Review collected by and hosted on G2.com.

Mitch M.
MM
Mitch M.
Mid-Market Account Manager
Mid-Market (51-1000 emp.)
"Makes an AE’s life easier."
4.5/5
What do you like best about CaptivateIQ?

The best part about CaptivateIQ is that it gives me clarity on my commission. Before this, I basically kept my own spreadsheet and had to double check everything and hope payroll got it right. Now I can log in anytime and see exactly where my number is coming from.

If you work in sales, CaptivateIQ makes life easier. It’s accurate, it’s transparent, and it takes the guesswork out of commissions. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

There is a learning curve, but nothing too crazy. There is good support to help make sure everyone is up to speed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Useful Tool to Manage Sales Compensation Plans"
4.5/5
What do you like best about CaptivateIQ?

It provides accurate calculations for sales compensation, and the product continues to evolve with new features being added. It also makes it easy to view and share details on commission statements when I need to. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

I’m unable to do any additional formatting on payout statements. Also, the documentation can’t keep up with the features being added, so it’s sometimes difficult to find the right tutorials when I need them. Review collected by and hosted on G2.com.

Mike D.
MD
Mike D.
Sr. Enterprise Account Executive
Enterprise (> 1000 emp.)
"CaptivateIQ shows me the most complete picture of my variable compensation"
4.5/5
What do you like best about CaptivateIQ?

CaptivateIQ is easy to use and intuitive. The UI is snappy and integrates well with our Salesforce. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

Sometimes it's hard to discern this quarter's commission from a previous quarter. Review collected by and hosted on G2.com.

CR
Caroline R.
Enterprise (> 1000 emp.)
"Simplifies Commission Calculations, Needs More Flexibility"
4/5
What do you like best about CaptivateIQ?

I think CaptivateIQ is simple and easy to use, which makes the commission process quick to calculate. It simplifies and speeds up the calculations of our sales commissions each month. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

I think when we set up a new commission plan with CaptivateIQ, we often have to get some help from Captivate if we want to change the logic in the system. It would be good if we could self-serve and do some of those changes ourselves. Review collected by and hosted on G2.com.

Brittany B.
BB
Brittany B.
Account Manager, Commercial
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Easy Access to Commission Info with CaptivateIQ"
5/5
What do you like best about CaptivateIQ?

CaptivateIQ is very user friendly and has pretty nice UI. I am able to easily access historical information as related to my commission and take a look at upcoming commission payouts with ease. I also like that logging in via SSO is very easy so I don't need to worry about a lengthy process to get into my account. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

Overall, I've had a positive experience with the tool and cannot think of anything specific that I do not like. If I had to be nitpicky, I would like to see maybe a mobile app for something on the go if there isn't one that already exists. Review collected by and hosted on G2.com.

Casey E.
CE
Casey E.
Customer Success Manager
Mid-Market (51-1000 emp.)
"CaptivateIQ is great for visibility"
4/5
What do you like best about CaptivateIQ?

My favorite aspect of CaptivateIQ is the extensive visibility I have into my quarterly payouts. Because I have multiple streams via Bonus and Commission, it makes it very easy to differentiate where each specific payout is coming from. Review collected by and hosted on G2.com.

What do you dislike about CaptivateIQ?

Until you spend a good amount of time in the platform to understand the breakdown of the struture, it can be a bit confusing to understand some of the fields that are included in the reports. Review collected by and hosted on G2.com.