# Best Closed Captioning Services

  *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)*

   Closed captioning services providers give visual aid to videos in the form of subtitles, integrating transcribed text from dialogue and sounds as they happen. Closed captioning was originally designed to help the hearing impaired understand the spoken words and music happening on television shows and movies, but the technology is also used in different situations where it would benefit audiences that are not necessarily hearing impaired. For example, closed captioning can provide dialogue clarification and contextual details of a video.

Professional closed captioners offer services for real-time (live broadcast) and/or prerecorded video. Real-time closed captioning involves the immediate transcription of dialogue on talk shows, speeches, sporting events, and other programs. Prerecorded or offline closed captioning is designed for movies, television shows, games, and other media without a live element. Closed captioning services for YouTube and other web streaming platforms can involve both types of captioning, and as the variety of live streaming programs increases, so does the need for real-time closed captioning.

Creative departments, production teams, and marketing teams can utilize closed captioning services to ensure maximum comprehension and engagement with videos. Many closed captioning providers can also assist with subtitles, a form of [localization services](https://www.g2.com/categories/localization-services) which translates dialogue and text into the viewer’s preferred language. Businesses can create closed captioning and subtitles in-house with a variety of video software tools on the market. Depending on the demands of a certain project, businesses may consider outsourced [transcription services](https://www.g2.com/categories/transcription) or other [translation services](https://www.g2.com/categories/translation-services). A number of language-based agencies provide a range of services related to translation as opposed to one service.

To qualify for inclusion in the Closed Captioning Services category, a services provider must:

- Transcribe real-time and/or prerecorded videos, movies, and other forms of visual content
- Integrate transcribed text into subtitles within the content





## Category Overview

**Total Products under this Category:** 49


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### Aberdeen Broadcast Services

At Aberdeen Broadcast Services, we help organizations share their message clearly and accessibly across every platform and in every language. From national television networks to local churches and universities, our clients trust us to make their content more inclusive, more efficient, and more impactful. Closed Captioning &amp; Translation We combine the power of AI-driven ASR (Automatic Speech Recognition) with the expertise of our industry-leading human captioners to produce captions and translations that are accurate, natural, and context-aware. This hybrid approach provides the best of both worlds: speed and affordability backed by the precision and cultural understanding only a human editor can provide. Whether you need live captioning for events and broadcasts, post-production captioning for television or streaming, or multilingual translation for global audiences, Aberdeen ensures your message is understood by everyone, everywhere. In-Person Captioning &amp; Audio Dubbing Our real-time in-person captioning and translation solutions bring accessibility directly to live environments, whether it’s a church service, classroom, or conference. Using browser-based technology, attendees can view instant captions or translations on their own devices without downloads or special equipment. We also offer AI-powered audio dubbing, delivering natural-sounding multilingual voiceovers that align perfectly with your speaker’s tone and pacing. Together, these tools make every live experience accessible and engaging for all participants. AberFast: Broadcast Delivery Made Easy Our AberFast service simplifies the technical side of media distribution. We handle video transcoding, quality control, and digital delivery to media outlets around the world, ensuring that your content always meets each network’s exact specifications. With automated QC tools like Telestream Vidchecker and 24/7 support, we give producers and broadcasters peace of mind knowing every file is ready for air. Why Clients Choose Aberdeen • Unmatched Accuracy: Every project is reviewed by seasoned professionals. • Speed &amp; Reliability: 24/7 support and proven workflows keep your content moving. • Affordability with Integrity: AI-enhanced technology without sacrificing quality. • Accessibility for All: Helping organizations meet legal requirements and serve diverse audiences. At Aberdeen, we believe accessibility isn’t just compliance, it’s connection. By making your content clear and inclusive, you expand your reach, strengthen engagement, and create a lasting impact on your audience. Discover how we can elevate your content today at aberdeen.io



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---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Wordly AI-Powered Interpretation](https://www.g2.com/products/wordly-ai-powered-interpretation/reviews)
  Wordly provides live AI translation, AI captioning, AI transcription, and AI interpretation at in-person, virtual, and hybrid meetings and events. Translate speakers into audio and captions for dozens of languages without the need for human interpreters or special equipment. Wordly also provides meeting summaries, video translation, video subtitles, audio translation, and audio transcription. Attendees select their preferred language and use their phone, tablet, or computer to access the live translation. It&#39;s available on-demand 24/7, works with all major video conferencing and virtual platforms, and does not require any IT support to implement. Wordly makes it fast, easy, and affordable to increase inclusivity, engagement, and learning. Thousands businesses and millions of attendees have used Wordly across tech, financial services, healthcare, manufacturing, education, government, religious, and non-profit sectors. Wordly is sold both on a pay as you go project basis and money saving annual subscriptions. Use Wordly for industry conferences, customer webinars, sales kickoff meetings, partner training, employee onboarding, and much more.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 158


**Seller Details:**

- **Seller:** [Wordly](https://www.g2.com/sellers/wordly)
- **Year Founded:** 2017
- **HQ Location:** Los Altos, CA
- **Twitter:** @wordlyinc (189 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wordly-inc (120 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Non-Profit Organization Management, Events Services
  - **Company Size:** 51% Small-Business, 36% Mid-Market


  ### 2. [3Play Media](https://www.g2.com/products/3play-media/reviews)
  We help our customers create compliant, accessible, and engaging videos, offering a range of services including closed captioning, live captioning, audio description, and translation. We serve more than 10,000 customers and process more than 7,000 hours of videos each month. Our goal is to make video accessibility easy, flexible, and scalable for our customers and aim to simplify video compliance processes by focusing on future-proofing, scalability, and automation. We provide a user-friendly platform, flexible workflows, custom APIs, and integrate seamlessly with a multitude of video players, platforms, and lecture capture systems. Our video search plugins and suite of tools save time and cut costs. We’ve designed a seamless, fuss-free experience for our customers. Implementation is fast, requires minimal training, and can easily be provisioned for additional users and departments at any time. Everything is web-based and there is no software to install. Our commitment to innovation has led to 8 patents (granted and pending)–all of which focus on making our processes more efficient and less expensive. We have won numerous awards, including the 2016 Reader’s Choice Award for best Closed Captioning Solution and ranked as the #1 closed captioning solution on G2 crowd.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 202


**Seller Details:**

- **Seller:** [3Play Media](https://www.g2.com/sellers/3play-media)
- **Year Founded:** 2008
- **HQ Location:** Boston, US
- **Twitter:** @3playmedia (3,468 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/251283/ (591 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Higher Education, Education Management
  - **Company Size:** 37% Mid-Market, 32% Enterprise


  ### 3. [Adobe Closed Captioning](https://www.g2.com/products/adobe-closed-captioning/reviews)
  Adobe Closed Captioning allows users to display real-time captioning, line-by-line or word-by-word, from professional captioning services or in-meeting captioners.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 15


**Seller Details:**

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe (956,297 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (41,539 employees on LinkedIn®)
- **Ownership:** NASDAQ:ADBE

**Reviewer Demographics:**
  - **Company Size:** 53% Small-Business, 29% Mid-Market


  ### 4. [Videolinq](https://www.g2.com/products/videolinq/reviews)
  Videolinq is a leader in adding automated closed captioning to video, offering an affordable and efficient way to create captions, subtitles, and transcripts for live broadcasts streamed to social media and multiple video services.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 67


**Seller Details:**

- **Seller:** [Videolinq](https://www.g2.com/sellers/videolinq)
- **Year Founded:** 2019
- **HQ Location:** USA
- **Twitter:** @Videolinq (6,960 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/videolinq/ (4 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Founder
  - **Top Industries:** Marketing and Advertising, E-Learning
  - **Company Size:** 83% Small-Business, 14% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Live Streaming (9 reviews)
- Streaming Capabilities (8 reviews)
- Customer Support (4 reviews)
- Features (4 reviews)

**Cons:**

- Complexity (2 reviews)
- Complex Setup (2 reviews)
- Integration Issues (2 reviews)
- Learning Difficulty (2 reviews)
- Poor Customer Support (2 reviews)

  ### 5. [SyncWords](https://www.g2.com/products/syncwords/reviews)
  SyncWords is at the forefront of captioning and subtitling automation for both real-time and pre-recorded content. We bring together experts from the broadcast, machine learning, and web design fields to create truly unique and innovative products. Technology: We use advanced artificial intelligence and automation, developed in-house, in all aspects of the captioning process. SyncWords&#39; goal is to continue innovating its technology, tools and automation to create captions and subtitles with higher quality at more affordable prices, and accessible to all users. We get great satisfaction when customers are able to produce huge cost-savings and efficiencies in their processes. Our solutions: LIVE Live Subtitles for Meetings - Deliver real-time captions to online meeting and streaming services Live Captions for Event Producers - Deliver real-time captions to live events Live Subtitles for OTT &amp; Broadcast - Deliver subtitled programs in 100+ languages around the world ON DEMAND Caption Media - Create high-quality captions quickly and affordably using industry-leading AI Transcribe Media - Create captions without a transcript. Human &amp; ASR options available Translation &amp; Subtitles - Translate captions &amp; create subtitles in 100+ languages


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 25


**Seller Details:**

- **Seller:** [SyncWords](https://www.g2.com/sellers/syncwords)
- **Year Founded:** 2011
- **HQ Location:** Cyprus
- **Twitter:** @syncwords (124 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/syncwords/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Events Services, Media Production
  - **Company Size:** 60% Small-Business, 24% Mid-Market


  ### 6. [Echo Labs](https://www.g2.com/products/echo-labs/reviews)
  Echo Labs is a cutting edge captioning platform built for higher education. We believe that proactive accessibility should be the default in every institution across the country, and that starts with radically lowering the cost of captioning. Starting at just $0.50 per minute, our proprietary technology makes caption compliance 3x more affordable than what most pay for today, allowing our partners to free up millions every year to reinvest in their people and expand support for their student body. Are you part of a university? Join our Accessibility First Grant Program today and receive 100 hours of captioned content for free. Reach out to us at sales@el.ai to learn more!


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 10


**Seller Details:**

- **Seller:** [Echo Labs](https://www.g2.com/sellers/echo-labs)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **Twitter:** @EchoLabsAI (510 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/echolabsai/ (77 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Higher Education
  - **Company Size:** 50% Mid-Market, 30% Small-Business


  ### 7. [CaptioningStar](https://www.g2.com/products/captioningstar/reviews)
  CaptioningStar is one of the best end-to-end Accessibility service provider in the industry, delivering a comprehensive set of accessibility features for people with disabilities since 2007. We strictly believe that ‘Accessibility is inclusivity.’ We take the privilege of making any video content accessible to people globally, irrespective of their inability or disability. It is an honor to mention that we have been working closely with the top 100 Fortune companies and Event management platforms like Google, Twitter, Nike, Vimeo, Intuit, Microsoft, Amazon, and universities like the University of New Hampshire, University of Florida, New York University, the University of Chicago Medicine, to mention a few.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 5


**Seller Details:**

- **Seller:** [TranscriptionStar](https://www.g2.com/sellers/transcriptionstar)
- **Year Founded:** 2000
- **HQ Location:** Diamond Bar, US
- **Twitter:** @transcriptstar (416 Twitter followers)
- **LinkedIn® Page:** https://in.linkedin.com/company/transcriptionstar (27 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Mid-Market, 40% Small-Business


  ### 8. [Aberdeen Broadcast Services](https://www.g2.com/products/aberdeen-broadcast-services/reviews)
  At Aberdeen Broadcast Services, we help organizations share their message clearly and accessibly across every platform and in every language. From national television networks to local churches and universities, our clients trust us to make their content more inclusive, more efficient, and more impactful. Closed Captioning &amp; Translation We combine the power of AI-driven ASR (Automatic Speech Recognition) with the expertise of our industry-leading human captioners to produce captions and translations that are accurate, natural, and context-aware. This hybrid approach provides the best of both worlds: speed and affordability backed by the precision and cultural understanding only a human editor can provide. Whether you need live captioning for events and broadcasts, post-production captioning for television or streaming, or multilingual translation for global audiences, Aberdeen ensures your message is understood by everyone, everywhere. In-Person Captioning &amp; Audio Dubbing Our real-time in-person captioning and translation solutions bring accessibility directly to live environments, whether it’s a church service, classroom, or conference. Using browser-based technology, attendees can view instant captions or translations on their own devices without downloads or special equipment. We also offer AI-powered audio dubbing, delivering natural-sounding multilingual voiceovers that align perfectly with your speaker’s tone and pacing. Together, these tools make every live experience accessible and engaging for all participants. AberFast: Broadcast Delivery Made Easy Our AberFast service simplifies the technical side of media distribution. We handle video transcoding, quality control, and digital delivery to media outlets around the world, ensuring that your content always meets each network’s exact specifications. With automated QC tools like Telestream Vidchecker and 24/7 support, we give producers and broadcasters peace of mind knowing every file is ready for air. Why Clients Choose Aberdeen • Unmatched Accuracy: Every project is reviewed by seasoned professionals. • Speed &amp; Reliability: 24/7 support and proven workflows keep your content moving. • Affordability with Integrity: AI-enhanced technology without sacrificing quality. • Accessibility for All: Helping organizations meet legal requirements and serve diverse audiences. At Aberdeen, we believe accessibility isn’t just compliance, it’s connection. By making your content clear and inclusive, you expand your reach, strengthen engagement, and create a lasting impact on your audience. Discover how we can elevate your content today at aberdeen.io


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3


**Seller Details:**

- **Seller:** [Aberdeen Broadcast Services](https://www.g2.com/sellers/aberdeen-broadcast-services)
- **Year Founded:** 2001
- **HQ Location:** Rancho Santa Margarita, US
- **LinkedIn® Page:** https://www.linkedin.com/company/aberdeen-broadcast-services (30 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business


  ### 9. [20/20 Captioning](https://www.g2.com/products/captioning-stenocart-inc-20-20-captioning/reviews)
  20/20 Captioning and Interpreting provides live captioning, CART and ASL interpreting services to businesses, universities and individuals around the country and around the world. We provide live captioning services for meetings and events on platforms such as Zoom, Teams, Adobe and Webex. We also provide captioning for livestreams to Vimeo, Ustream, YouTube and Facebook. We are committed to providing superior, in person support to our clients, 24/7, 365 days per year. We use only experienced certified live captioners to provide the most accurate captions available with no delays in the caption stream so your viewers can follow the conversation in real-time.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [20/20 Captioning and Interpreting](https://www.g2.com/sellers/20-20-captioning-and-interpreting)
- **HQ Location:** Newtown Square, US
- **LinkedIn® Page:** https://www.linkedin.com/company/20-20-captioning-interpreting/ (5 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


  ### 10. [AccessLOOP](https://www.g2.com/products/accessloop/reviews)
  Award winning, innovative and first of its kind, AccessLOOP is a pioneering tool in delivering real-time captions and sign language to any rtmp streaming service. AccessLOOP is passionate about reducing the barrier to make live streams accessible and educating live events on how best to ensure a completely inclusive service. This includes live multi-language captions ai translated from the source language. AccessLOOP makes it really easy for captioners and sign language interpreters to co-work and manage their own changeovers.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [AccessLOOP](https://www.g2.com/sellers/accessloop)
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/accessloop/ (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 11. [Dotsub](https://www.g2.com/products/dotsub/reviews)
  Dotsub is a browser-based platform that is used for subtitling &amp; translating online videos.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Dotsub](https://www.g2.com/sellers/dotsub)
- **Year Founded:** 2007
- **HQ Location:** New York City, US
- **Twitter:** @dotsub (2,164 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dotsub/ (67 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market, 100% Small-Business


  ### 12. [eWandzDigital](https://www.g2.com/products/ewandzdigital/reviews)
  We executed Brand and Media strategy for a financial consulting organization with raw originality and jaw-dropping creativity


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [eWandzDigital Services](https://www.g2.com/sellers/ewandzdigital-services)
- **Year Founded:** 2017
- **HQ Location:** Broomfield, US
- **LinkedIn® Page:** https://www.linkedin.com/company/ewandzdigital-services/ (81 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 13. [Milestone Localization](https://www.g2.com/products/milestone-localization/reviews)
  Milestone Localization is an ISO 17100 and ISO 9001-certified translation agency. We partner with companies to help them communicate across cultures and succeed globally. We have offices in the UK and India. Our team of 1200 linguists is spread across the world to support translation in 70+ global languages. We work with companies in different industries- life science, manufacturing, eLearning, legal, finance and gaming. If you&#39;re looking to create connections with global stakeholders, partner with us for all your localization and language needs. Why work with us? \&gt; Latest technology: We use the latest translation and AI technology to ensure you get high-quality translations, at the best prices, and in the best time. We use automation to ensure quality and efficiency at every stage - from linguist selection to final QA. \&gt; Best linguists from around the world: Our linguists are handpicked to ensure experience and expertise. Each linguist is carefully screened, interviewed and tested before they are assigned to projects. \&gt; Friendly and efficient service: Our team has 18-hour coverage, ensuring that you get excellent service, no matter where you are located. Speak to real people on the phone and over emails to get help and updates. \&gt; Total quality management: We&#39;re a learning organization, and we strive towards improving our processes every day. Quality is checked and maintained at every stage of the process to ensure your project is a success. \&gt; Customizable process: Every translation project is unique. Our team creates the best plan to ensure your project is delivered on time, using the best processes and linguists to guarantee quality.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 6


**Seller Details:**

- **Seller:** [Milestone Localization](https://www.g2.com/sellers/milestone-localization)
- **HQ Location:** Solihull, GB
- **Twitter:** @milestoneloc (144 Twitter followers)
- **LinkedIn® Page:** https://in.linkedin.com/company/milestone-localization (72 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 17% Mid-Market


  ### 14. [Speechpad](https://www.g2.com/products/speechpad/reviews)
  Speechpad delivers professional human transcription services at $1.30 per minute — one of the most competitive rates in the market without compromising on quality. Every transcript is handled by real human transcribers who understand context, nuance, and the accuracy standards your work demands. Our human-powered process produces publish-ready transcripts with 98%+ accuracy across interviews, podcasts, webinars, focus groups, and corporate recordings. Many of our clients have been with us for years, and a good number found us through a colleague&#39;s recommendation — the kind of word-of-mouth that only comes from work people consistently trust. At Speechpad, the human element doesn&#39;t stop at transcription. We&#39;ve built lasting relationships with both our clients and our transcribers — some of whom have been with us for over 10 years. That depth of experience shows in every file we handle, including difficult recordings that automated services routinely get wrong. We&#39;re here to understand your workflow, meet your standards, and be the transcription partner you can count on long-term. Bulk discounts are available for high-volume orders. If you&#39;ve been overpaying for human transcription, it&#39;s time to see what Speechpad can do for your workflow and your budget.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [Speechpad](https://www.g2.com/sellers/speechpad)
- **Year Founded:** 2009
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/speechpad (144 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 15. [Sprintty](https://www.g2.com/products/sprintty/reviews)
  Sprintty.com is an online platform designed to help organizations, especially in the sports sector, launch their own OTT (Over-The-Top) streaming services without any initial costs. The platform offers a comprehensive solution that includes video management, monetization options through subscriptions (SVOD) and pay-per-view (PPV), distribution, user management, and detailed analytics. Sprintty&#39;s services include a customizable, zero-code platform that can be set up quickly on a client&#39;s domain. It supports various features such as live streaming, multi-language subtitles, geo-blocking, RTMP &amp; SRT streams, multi-point re-streaming, 4K streaming, and an easy-to-use interface for publishing news and announcements. The platform also provides tools for creating highlights in real-time, live chat during broadcasts, remote commentary, and stream delay control. Monetization options on Sprintty include advertising (with pre-, mid-, and post-roll ads), sponsorships, call-to-action widgets, and detailed performance reports for advertisers. The platform integrates with payment services like PayPal and Stripe, supporting transactions in over 150 currencies. It also allows for detailed user management and analytics to optimize content and revenue strategies.


  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Sprintty](https://www.g2.com/sellers/sprintty)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **LinkedIn® Page:** http://www.linkedin.com/company/sprinttyott (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 16. [VITAC, a Verbit company](https://www.g2.com/products/vitac-a-verbit-company/reviews)
  VITAC, which serves as Verbit&#39;s media arm, is North America’s leading provider of closed captioning, subtitling, transcription and audio description. VITAC is an accessibility and captioning partner of choice for FORTUNE 500 companies, government agencies and the likes of CNBC, Verizon, Cartoon Network, FOX, Bravo, DIRECTV. VITAC offers more than 35 years of industry experience. We work with every broadcast company, most cable networks and streaming channels, and a variety of producers, production companies and content creators. VITAC offers reliable, responsive customer support at every stage of the process, plus compliance with all federal regulations.


  **Average Rating:** 1.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [VITAC](https://www.g2.com/sellers/vitac)
- **HQ Location:** Greenwood Village, US
- **LinkedIn® Page:** https://www.linkedin.com/company/vitac (405 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 17. [Archive Reporting](https://www.g2.com/products/landmark-media-solutions-archive-reporting/reviews)
  Communication Access Realtime Translation (CART) offers immediate, verbatim, streaming voice-to-text translation at events, conferences, classes, public hearings and other events. CART/remote CART provides access to these events for deaf and hard of hearing viewers, those for whom English is not their primary language or other attendees who might have difficulty hearing.




**Seller Details:**

- **Seller:** [Landmark Media Solutions](https://www.g2.com/sellers/landmark-media-solutions-cfa36f31-a166-4bff-85c2-06ed9f61aa88)
- **HQ Location:** Harrisburg, US
- **LinkedIn® Page:** http://www.linkedin.com/company/archive-reporting-service (1 employees on LinkedIn®)



  ### 18. [CapMate](https://www.g2.com/products/capmate/reviews)
  CapMate – Captions QC &amp; Correction platform automatically identifies issues in Captions/Subtitles and allows users to perform auto correction and export the rectified captions. CapMate ensure that your captions or subtitles are compliant with corresponding specifications such as SCC, IMSC, TTML etc. and validates captions/subtitles for major content delivery platforms such as Netflix, Amazon Prime, Disney+, HBO and many others. It helps you identify the sync issues and captions/burnt-in text overlap with options for Auto/Manual Correction. It allows you to quickly spot the abusive/curse words in the Captions/Subtitles and replace them with characters of your choice. CapMate comes equipped with a rich browser-based review and correction system. Captioning aspects such as Duration, Characters per line, Words per minute, Successive captions overlap, and many more can be validated and rectified with CapMate in time &amp; cost efficient manner.




**Seller Details:**

- **Seller:** [Venera Technologies](https://www.g2.com/sellers/venera-technologies)
- **Year Founded:** 2003
- **HQ Location:** Burbank, US
- **LinkedIn® Page:** https://www.linkedin.com/company/venera-technologies (62 employees on LinkedIn®)



  ### 19. [Caption Access](https://www.g2.com/products/captionaccess-caption-access/reviews)
  Makes the spoken word accessible via captioning. Webinars, classes, etc.




**Seller Details:**

- **Seller:** [CaptionAccess](https://www.g2.com/sellers/captionaccess)
- **Year Founded:** 2003
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/ai-media-tv/ (432 employees on LinkedIn®)



  ### 20. [CaptionLabs](https://www.g2.com/products/captionlabs/reviews)
  Our 24-hour turnaround time is one more way we put the client first. Quick delivery, personal service and a flawless end result – you’ll find it all at CaptionLabs.




**Seller Details:**

- **Seller:** [CaptionLabs](https://www.g2.com/sellers/captionlabs)
- **Year Founded:** 2005
- **HQ Location:** Tampa, US
- **LinkedIn® Page:** https://www.linkedin.com/company/5147529 (4 employees on LinkedIn®)



  ### 21. [Captionmax](https://www.g2.com/products/captionmax/reviews)
  Captionmax is an all digital media accessibility company that specializes in captioning, subtitling, video description and encoding services.




**Seller Details:**

- **Seller:** [Captionmax](https://www.g2.com/sellers/captionmax)
- **Year Founded:** 2008
- **HQ Location:** Boston, US
- **LinkedIn® Page:** https://www.linkedin.com/company/251283/ (589 employees on LinkedIn®)



  ### 22. [Captitles](https://www.g2.com/products/captitles/reviews)
  Captitles is an application designed specifically for theaters and operas to streamline the creation and management of surtitles, supertitles and theatre subtitles in general. It works both on Mac and Windows. It automates the conversion of scripts into supertitles, significantly reducing the time and effort involved in traditional captioning methods (like PowerPoint). Users can easily import their scripts, allowing the AI to detect spoken lines and format them appropriately, while also offering features like translation into multiple languages. Collaboration is made simple through cloud sharing, enabling directors, dramaturgs, surtitle operators and translators to work together seamlessly, akin to Google Docs. Additionally, Captitles includes advanced functionalities such as automatic surtitles detection (what’s being said on stage is being captured by a microphone and that determines what caption is being screened) and audio streaming of captions, making it a versatile tool for enhancing accessibility in theater productions. With a focus on inclusivity, Captitles aims to help theatres to attract diverse audiences, including those with hearing loss and international visitors, ultimately boosting ticket sales, making theatre marketing easier and enriching the theatrical experience. Captitles is an ultimate tool for theatre and opera captioning and accessibility.




**Seller Details:**

- **Seller:** [Captitles](https://www.g2.com/sellers/captitles)
- **Year Founded:** 2023
- **HQ Location:** Prague, CZ
- **LinkedIn® Page:** https://www.linkedin.com/company/captitles (1 employees on LinkedIn®)



  ### 23. [Captiz](https://www.g2.com/products/captiz/reviews)
  Human-powered captions, subtitles and text translation at an incredible speed and cost




**Seller Details:**

- **Seller:** [Captiz](https://www.g2.com/sellers/captiz)
- **Year Founded:** 2015
- **HQ Location:** Bordeaux, FR
- **Twitter:** @GetCaptiz (107 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/captiz/ (2 employees on LinkedIn®)



  ### 24. [cielo24](https://www.g2.com/products/cielo24/reviews)
  cielo24 provides video data solutions that maximize content ROI via a hybrid machine and human technology platform.




**Seller Details:**

- **Seller:** [cielo24](https://www.g2.com/sellers/cielo24)
- **Year Founded:** 2012
- **HQ Location:** Santa Barbara, US
- **LinkedIn® Page:** https://www.linkedin.com/company/cielo24 (13 employees on LinkedIn®)



  ### 25. [Cinepros](https://www.g2.com/products/cinepros/reviews)
  We’re Cinepros, your partner in accurate and intelligent media localization and accessibility. We&#39;re based in Gaithersburg, MD, with team members (and translators) around the globe. Our focus: accuracy, cultural relevance, and natural fluency. We&#39;ve worked with Nat Geo, ESPN, Discovery Education, and more. What we do: - Closed captioning (SCC, XML, SRT &amp; other file formats) - Audio description - Multilingual subtitles - Audio Transcription - Specialized scripts (CCSLs, ABS scripts, dialogue lists, etc.) - Live events support (live captioning, ASL interpretation, and translation) PS. We&#39;re all human, because there are things that Google Translate and ChatGPT just miss.




**Seller Details:**

- **Seller:** [Cinepros](https://www.g2.com/sellers/cinepros)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)





## Parent Category

[Translation Services Providers](https://www.g2.com/categories/translation-services)




---

## Buyer Guide

### What You Should Know About Closed Captioning Services

### What are Closed Captioning Services?

There are two types of captioning: open and closed. Open captioning refers to captions that are always in view and cannot be disabled, while closed captioning allows viewers to toggle captions on or off. Additionally, closed captioning is often confused with general subtitles. While they both serve the same objective, closed captioning specifically caters to those that require subtitles on the media they’re viewing. Subtitles, on the other hand, are meant to be used on an as-needed basis in visual media, such as translating dialogue in a different language in a movie.

### Why Use Closed Captioning Services?

All viewers have much to gain from closed captioning, but businesses that implement closed captioning reap many benefits, as well.

**Accessibility —** Making your content accessible enables more people to view it. Those that are hard of hearing greatly benefit from closed captioning and are able to properly experience the content. Closed captioning also helps in situations where a viewer is in a loud environment and cannot hear the content to its fullest. Additionally, language learners use closed captioning for easier language comprehension.

**SEO Ranking —** Since search engines cannot be optimized for videos, text allows videos to be highly ranked in popular search engines if the proper keywords are used.

**Increased Comprehension —** With the advantage of hearing a video and reading the captions, viewers have an increased sense of what the video is about, and their attention is held longer due to the various forms of communication present within the content.

**Boosted Views —** It’s not uncommon for viewers to scroll through their mobile device with their sound off. Having captions increases viewership due to the approachability of the video compared to a video without captions.

### Who Uses Closed Captioning Services?

Closed captioning is useful for a multitude of industries that incorporate visual content into their marketing or branding.

**Production Teams —** Content teams that work for news stations, TV shows, and other video production careers benefit from using closed captioning services, since it’s a required task that can be easily outsourced, allowing these teams to focus on other production-related tasks.

**Marketing Teams —** Marketing teams that use video production in their efforts benefit from outsourced closed captioning to capture the attention of a wider audience.

**Creative Departments —** Creative teams that create visual media for websites, client deliverables, and more benefit from implementing closed captioning to reach a larger target audience.

### Kinds of Closed Captioning Services

**Real-Time Captioning —** Real-time captioning involves captioning live audio. Live TV broadcasts notably use real-time closed captioning.

**Prerecorded Captioning —** Prerecorded captioning involves a similar process to real-time captioning without the need to transcribe dialogue live.

### Closed Captioning Services Features

**Caption Customization —** Depending on the needs of the client, providers can adjust the closed captioning font color, size, and style.

**Transcript Download —** Clients have the ability to read and download the closed captioning of an entire piece of content.

**Project Management —** To ensure deadlines are met and quality is reached, providers can offer project updates and concerns to clients in an effort to stay on track and remedy project issues.

**Compliance —** Providers ensure closed captioning deliverables follow Americans with Disabilities Act compliance, Federal Communications Commission best practices, and other related regulations.

### Trends Related to Closed Captioning Services

**Real-Time AI Captions —** While it’s normal for live TV to have real-time closed captioning, other types of live presentations were left without options. However, emerging AI tools are making their way into the captioning world alongside [voice recognition software](https://www.g2.com/categories/voice-recognition). AI makes it possible for presenters to include captions on their presentation slides in real time in the language they are speaking, or even in a different language. This enables presentations of all types to be more accessible to language learners and those with hearing impairment.

### Potential Issues with Closed Captioning Services

**Compliance issues —** While many providers ensure their services remain up to date with various rules and regulations, it’s possible for rules to be missed or forgotten due to the vast amount of regulations to follow. It’s important to collaborate and communicate with providers to ensure compliance mistakes are fixed.

### Products and Services Related to Closed Captioning Services

[**Transcription Services**](https://www.g2.com/categories/transcription) **—** Transcription services providers transcribe audio recordings within a specific time period. These services are ideal for transcribing business meetings, presentations, and interviews.

[**Interpretation Services**](https://www.g2.com/categories/interpretation) **—** Video or phone-based interpretation services providers are live service providers that provide on-demand interpretation. Businesses use interpretation services for meetings and events involving groups that speak different languages, as it provides live translation for immediate comprehension.




