--- title: Capterra Reviews meta\_title: 'Capterra Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how Capterra works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 148 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Capterra Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of discovering and comparing software** solutions through Capterra's user-friendly platform. [(5 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765490&qs=pros-and-cons#reviews)

Users value Capterra for its **genuine user reviews** and precise filtering options, enhancing software comparison and decision-making. [(4 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2329670&qs=pros-and-cons#reviews)

Users value Capterra's **authentic user reviews** , which effectively cut through marketing hype and aid in informed decision-making. [(4 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765543&qs=pros-and-cons#reviews)

Users value Capterra for its **authentic reviews** , enabling informed decisions and authentic insights on software usability. [(3 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765394&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive software selection** of Capterra, enabling efficient comparison and discovery of solutions. [(3 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765414&qs=pros-and-cons#reviews)

Users experience **confusion** due to slow review publishing and overwhelming choices, making it hard to find relevant feedback. [(4 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256313&qs=pros-and-cons#reviews)

Users express frustration with the **slow and confusing review publishing process** , causing distrust and concerns about fairness. [(3 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765913&qs=pros-and-cons#reviews)

Users often face **bias in reviews** , making it challenging to find relevant feedback and leading to mistrust. [(2 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2372477&qs=pros-and-cons#reviews)

Users feel that **some reviews lack authenticity** , leading to confusion and overwhelm when choosing the right options. [(2 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765432&qs=pros-and-cons#reviews)

Users find the **overwhelming content** overwhelming and struggle to identify relevant reviews amidst promotional listings. [(2 mentions)](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256386&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Capterra

##### 1. Ease of Use

Users appreciate the **ease of discovering and comparing software** solutions through Capterra's user-friendly platform.
[
See 5 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765490&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mohd Taher U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Taher U.")
MU

Mohd Taher U.

Small-Business (50 or fewer emp.)

5.0/5

"Free, Easy Software Research with Capterra Reviews"

What do you like about Capterra?

Anyone can browse, compare, and read reviews on Capterra for free which is great if you’re researching software without any cost.

 ![it m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "it m.")
IM

it m.

Small-Business (50 or fewer emp.)

4.0/5

"Trusted and Informative Tech Learning Website vmorecloud.com"

What do you like about Capterra?

What I like most about Capterra is how easy it makes to discover and compare software solutions in one place.

##### 2. Features

Users value Capterra for its **genuine user reviews** and precise filtering options, enhancing software comparison and decision-making.
[
See 4 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2329670&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Capterra Makes Software Research Faster with Filters, Reviews, and Comparisons"

What do you like about Capterra?

The sheer volume of genuine user reviews is Capterra's strongest asset. It helps me cut through marketing hype and see what a product is actually like

 ![Zoe L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoe L.")
ZL

Zoe L.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Platform for B2B Visibility, Needs Taxonomy Flexibility"

What do you like about Capterra?

I like that Capterra is a comprehensive platform that allows B2B SaaS companies to be found in searches like specific software categories and alternat

##### 3. Real Reviews

Users value Capterra's **authentic user reviews** , which effectively cut through marketing hype and aid in informed decision-making.
[
See 4 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765543&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Capterra Makes Software Research Faster with Filters, Reviews, and Comparisons"

What do you like about Capterra?

The sheer volume of genuine user reviews is Capterra's strongest asset. It helps me cut through marketing hype and see what a product is actually like

 ![Mohd Taher U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Taher U.")
MU

Mohd Taher U.

Small-Business (50 or fewer emp.)

5.0/5

"Free, Easy Software Research with Capterra Reviews"

What do you like about Capterra?

Anyone can browse, compare, and read reviews on Capterra for free which is great if you’re researching software without any cost.

##### 4. Authenticity

Users value Capterra for its **authentic reviews** , enabling informed decisions and authentic insights on software usability.
[
See 3 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765394&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Capterra Makes Software Research Faster with Filters, Reviews, and Comparisons"

What do you like about Capterra?

The sheer volume of genuine user reviews is Capterra's strongest asset. It helps me cut through marketing hype and see what a product is actually like

 ![Mehaboob P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehaboob P.")
MP

Mehaboob P.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Software Comparison with Authentic Insights"

What do you like about Capterra?

I appreciate Capterra for its straightforward layout and detailed user feedback, which make it exceptionally easy to compare software solutions. The e

##### 5. Software Selection

Users appreciate the **comprehensive software selection** of Capterra, enabling efficient comparison and discovery of solutions.
[
See 3 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765414&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Zoe L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoe L.")
ZL

Zoe L.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Platform for B2B Visibility, Needs Taxonomy Flexibility"

What do you like about Capterra?

I like that Capterra is a comprehensive platform that allows B2B SaaS companies to be found in searches like specific software categories and alternat

 ![it m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "it m.")
IM

it m.

Small-Business (50 or fewer emp.)

4.0/5

"Trusted and Informative Tech Learning Website vmorecloud.com"

What do you like about Capterra?

What I like most about Capterra is how easy it makes to discover and compare software solutions in one place.

### 5 Cons or Disadvantages of Capterra

##### 1. Confusion

Users experience **confusion** due to slow review publishing and overwhelming choices, making it hard to find relevant feedback.
[
See 4 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256313&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mohd Taher U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Taher U.")
MU

Mohd Taher U.

Small-Business (50 or fewer emp.)

5.0/5

"Free, Easy Software Research with Capterra Reviews"

What do you dislike about Capterra?

Sometimes review publishing is slow and confusing

 ![it m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "it m.")
IM

it m.

Small-Business (50 or fewer emp.)

4.0/5

"Trusted and Informative Tech Learning Website vmorecloud.com"

What do you dislike about Capterra?

Sometimes the large number of reviews can feel overwhelming, and it’s not always easy to tell which feedback is most relevant to your specific needs.

##### 2. Review Issues

Users express frustration with the **slow and confusing review publishing process** , causing distrust and concerns about fairness.
[
See 3 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765913&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mohd Taher U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Taher U.")
MU

Mohd Taher U.

Small-Business (50 or fewer emp.)

5.0/5

"Free, Easy Software Research with Capterra Reviews"

What do you dislike about Capterra?

Sometimes review publishing is slow and confusing

 ![Mehaboob P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehaboob P.")
MP

Mehaboob P.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Software Comparison with Authentic Insights"

What do you dislike about Capterra?

Common dislikes about Capterra include lack of transparency around why reviews are not published, leading to frustration and mistrust among users Some

##### 3. Bias

Users often face **bias in reviews** , making it challenging to find relevant feedback and leading to mistrust.
[
See 2 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2372477&qs=pros-and-cons#reviews)

See Related User Reviews

 ![it m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "it m.")
IM

it m.

Small-Business (50 or fewer emp.)

4.0/5

"Trusted and Informative Tech Learning Website vmorecloud.com"

What do you dislike about Capterra?

Sometimes the large number of reviews can feel overwhelming, and it’s not always easy to tell which feedback is most relevant to your specific needs.

 ![Mehaboob P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehaboob P.")
MP

Mehaboob P.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Software Comparison with Authentic Insights"

What do you dislike about Capterra?

Common dislikes about Capterra include lack of transparency around why reviews are not published, leading to frustration and mistrust among users Some

##### 4. Bias in Reviews

Users feel that **some reviews lack authenticity** , leading to confusion and overwhelm when choosing the right options.
[
See 2 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765432&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tyroone B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyroone B.")
TB

Tyroone B.

Small-Business (50 or fewer emp.)

4.5/5

"A Handy Place to Find and Compare Software"

What do you dislike about Capterra?

Sometimes there are too many choices, and it can feel a bit overwhelming. I’ve also noticed that some reviews are a little vague or generic, so I’m no

##### 5. Overwhelming Content

Users find the **overwhelming content** overwhelming and struggle to identify relevant reviews amidst promotional listings.
[
See 2 mentions
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256386&qs=pros-and-cons#reviews)

See Related User Reviews

 ![it m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "it m.")
IM

it m.

Small-Business (50 or fewer emp.)

4.0/5

"Trusted and Informative Tech Learning Website vmorecloud.com"

What do you dislike about Capterra?

Sometimes the large number of reviews can feel overwhelming, and it’s not always easy to tell which feedback is most relevant to your specific needs.

 ![Tyroone B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyroone B.")
TB

Tyroone B.

Small-Business (50 or fewer emp.)

4.5/5

"A Handy Place to Find and Compare Software"

What do you dislike about Capterra?

Sometimes there are too many choices, and it can feel a bit overwhelming. I’ve also noticed that some reviews are a little vague or generic, so I’m no

 ![Sonnie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonnie S.")
SS

Sonnie S.

Emergency Medical Technician

Mid-Market (51-1000 emp.)

10/24/2019

"Innovative"

3.5/5

What do you like best about Capterra?

Capterra has ample options of tools for creative designs; in the lead in comparison to other design software. Like that you can review products beforehand Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Multiple mixed reviews. Not quite sure what to believe or not. Judgement call if basing any purchase on reviews alongside pricing. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

None Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Still work in progress as we integrate with other systems. Review collected by and hosted on G2.com.

Show More

12/14/2020
Validated ReviewerIncentivizedSource: G2 invite

CS

Cary S.

Owner

Computer Networking

Small-Business (50 or fewer emp.)

3/31/2021

"Negative product reviews are deleted"

0/5

What do you like best about Capterra?

Very convenient to use. Very easy to find software to do the job. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I purchased a piece of software which is completely useless and a waste of $700. When I posted a negative review, it sends me a blank email and the review is never posted. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Need to upload 100 mailboxes recovered after Exchange server failure. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Arshad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arshad S.")
AS

Arshad S.

Senior Executive

Enterprise (\> 1000 emp.)

9/22/2020

"Capterra is very Helpful for getting Honest Reviews"

5/5

What do you like best about Capterra?

Capterra is a very useful website to get honest reviews about the software. The reviews are very sincere in it. Before buying software I can compare it with other similar software. Capterra’s website interface is awesome. It is very easy to navigate on its website. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Capterra has helped me a lot. I get the perfect knowledge of software with its help. It is very easy to navigate on its website but sometimes the website works very slowly. It is very annoying when this problem occurs. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I use a lot of software. Therefore I need to do a lot of research about the software which I have to purchase. Capterra helps me a lot to get the right understanding of the software. The reviews are very sincere in it. I have a lot of trust in Capterra's reviews. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

CW

Chandlor W.

Affiliate Marketing Specialist 

Enterprise (\> 1000 emp.)

7/21/2020

"Capterra Has Shown Us the Value of A+ Customer Support & Reputation Management!"

5/5

What do you like best about Capterra?

I use Capterra to respond to reviews from our software users. My favorite aspect is the ability to edit your comments after you've sent them. For many engagement softwares, that's not the case! That may be something so simple, but it really makes a difference. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Nothing! Each member of our team uses it for a different purpose and we've all concluded that it's a solid platform. Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

It will take your optimization, rep management, bidding and landing page functionality to the next level!! Just be open to learning something new and letting the team help you out with any questions that you'll have. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

That good Customer Support and honest, personal engagement are so necessary to building up a brand and creating an incredible customer experience. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
AA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

4/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great service!"

4/5

What do you like best about Capterra?

I like that it is very easy to contact support Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I do not like that when contacting support, issues are resolved right away Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

Yes, I recommend it - easy service! Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Invoice submissions need to be a more straightforward process Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/27/2020

"Terrible customer service and platform"

0/5

What do you like best about Capterra?

Nothing at all. I have tried for 14 days to review a published review and nothing Review collected by and hosted on G2.com.

What do you dislike about Capterra?

This is suppose to be a platform for reviews - more likely a platform to obtain all your details and nothing more Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I was writing a review on another service (5 Star) - I wanted to review published review and unable to find anywhere- at first was told takes 5 days to be published. I called 7 days later and email reply was now takes up to 3 weeks!!!! what a sham Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
UM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

3/7/2021

"Member to the community"

4/5

What do you like best about Capterra?

The vast Trevor collection and details of the reviews Review collected by and hosted on G2.com.

What do you dislike about Capterra?

Some might not be genuine as people are paid to write and not necessarily vetted. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Sharing my opinion to help people make buying decesions Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Corrado I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corrado I.")
CI

Corrado I.

Founder & CEO

Small-Business (50 or fewer emp.)

3/28/2020

"Deeply biased source of information laced with borderline intellectual property theft"

0/5

What do you like best about Capterra?

what could be good is overshadowed by their unethical approach to business. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I am a Software Vendor and a few months back I created a profile on Capterra.com and Capterra UK is part of the same company and has the same policies) and because the profile was not complete i got in touch with them and asked them to unpublish the profile and they said that they would not unpublish it and leave the incomplete profile online and live.

CONCLUSION 1: Capterra "knowingly" publishes incomplete information about companies on their website.

I then logged into my account trying to find the "unpublish" button which was nowhere to be found.

The way they design the signup process for vendors is also design in a way so you as a vendor do not have full control over the profile.

I then asked them to remove the incomplete profile and exchanged approx 15 emails with them and they claimed:

"In accordance with standard reviews industry practices, we do not remove listings for software products that are currently available for purchase. The reason for this is that our mission is to provide software buyers with all available information, in order to help them make an informed purchasing decision."

CONCLUSION 2: Capterra leverages our intellectual property and uses our name and brand on their website against our will.

it can be concluded that this is a subtle form of intellectual property data theft justified with some mission which is NOT endorsed by us as Vendors.

Capterra enforces this procedure onto our company and brand although we have expressed, in writing that we wish for the profile we have created to be removed from their website.

Furthermore,

The decision to be removed also stems from their whole biased approach to review collection.

What they basically do is BRIBE review writers by giving them a 20$ amazon gift card in exchange for a review.

CONCLUSION 3: This is an UNETHICAL BRIBE paid for, unknowingly, by the Vendors themselves which have to pay money to get the top spots in the search results.

The other VERY SHADY tactic they employ is to ask you to give them your customer email list so that they can email and bribe your customers for you.

We did not send them our customer list and i hope that businesses do not do this ever as most probably they use those email lists to cross-market competing products to your list.

I come to this conclusion simply because of their UNETHICAL borderline intellectual property theft stance of "forcefully" taking brand names they did not build and which generate searches to their site FOR FREE and go ahead and are well happy to publish incomplete and not researched information on their website.

This approach can have damaging results for the brands and Capterra is very well aware of this and that is the reason why they urge you to complete the profile while they start hitting you with calls to upgrade your account and pay them to get higher into their listings...

All of this while they BRIBE reviewers with gifts which in return, for the most part, will write biased reviews about the products featured on their site.

CONCLUSION 4: Capterra harms Software brands, like ours, because they publish incomplete and incorrect data about our company on their site and this is harmful to our intellectual property, company, and brand.

This is another reason why Capterra is deeply biased as a source of information because it is incomplete, not up to date and incorrect.

Forcing a company to have such an incomplete profile on their site and not giving users the ability to unpublish profiles is borderline intellectual property and data theft. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
IE

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

6/26/2020

"Markete trend,feed back,Reviews based decsion making with Capterra"

3.5/5

What do you like best about Capterra?

Most of the software/tool range is available. competitor, reviews,alternate is traced, reported in a good way.

QA for Customer reviews is establshed which screens, and assures the effectiveness of reviews and reviewer credibility.

Gifts cards are even MasterCard too which are internationally recognised at shopping marts. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

QA is not effective in any way, irrlevant reviews are too posted.

Makes fake commitments in comgain to reviewer.

Reward system is not established, i.e you cant get the status of review, rejected or pending.

Very slower customer service for reviewer only. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

Taken best software tool for a specific jobs.

Got many good and perfect software.

analyze with capterra is much easier to select any software/tool. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/16/2020

"User-friendly Comparison Site"

5/5

What do you like best about Capterra?

It easy to use and very easy to apply the filters that you need to find the right software for your needs. Review collected by and hosted on G2.com.

What do you dislike about Capterra?

I don't dislike anything. It does what it's supposed to do Review collected by and hosted on G2.com.

Recommendations to others considering Capterra:

It's really good - go ahead and try it - you will find it easy to use and a good way to review software options. Review collected by and hosted on G2.com.

What problems is Capterra solving and how is that benefiting you?

I use it frequently to compare software and apps. It allows me to filter based on what is important to me and also allows me to read other customer reviews. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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