customization interface, customization of UI, dual function scanning QR and business card Review collected by and hosted on G2.com.

There are several places in the application where I would like to go back just one step to the previous screen, but I am taken to the main menu instead. There is no access in the application to the function of deleting/erasing records created by mistake. Review collected by and hosted on G2.com.

scanner was fast and easy to use, the rapid scan feature was very useful Review collected by and hosted on G2.com.

on the opening screen there are two logos and you hit one to wake up the phone. some people found that confusing Review collected by and hosted on G2.com.

I like being able to build out custom forms for lead retrieval. Review collected by and hosted on G2.com.

There is a bit of a learning curve on the administrator side. Review collected by and hosted on G2.com.

What I like best about Captello is its flexibility and customization. Whether we're attending or hosting an event, we can tailor the lead capture experience to fit our specific goals. The ability to lead score, take detailed notes, and access analytics—like session attendance and engagement—gives us a complete picture of our leads and helps us follow up more effectively. Review collected by and hosted on G2.com.

Because Captello offers so many features and customization options, it can feel a bit overwhelming at first to navigate everything. However, the Captello team has been incredibly helpful in guiding us through the setup and helping us identify which tools and workflows best fit our specific event needs. Review collected by and hosted on G2.com.

Ease of use. Flexibility. Our Project Coordinator, Amanda Erisson, was amazing. Review collected by and hosted on G2.com.

Captello Lead Capture Software has so many custom field options that it takes a little while to become familiar with all that it offers. It is a very robust system. Review collected by and hosted on G2.com.

Captello makes it incredibly easy to capture and qualify leads at events with customized forms, interactive experiences, and real-time syncing. The ability to tailor lead capture flows to different personas or booth experiences has been a game-changer for our team. Its intuitive interface also allows event staff to get up and running with minimal training, which is a huge plus when working across multiple events or rotating team members.

One of the biggest upsides is how it connects lead capture with follow-up workflows. We can trigger emails, segment leads, and push them directly to our CRM without delays, which has improved our speed-to-lead dramatically. The gamification and engagement tools also help us stand out at events, drawing in more attendees and creating a more memorable brand experience. Overall, Captello helps us drive more value from every event we attend. Review collected by and hosted on G2.com.

While the basics are intuitive, some of the more advanced customization options can take time to fully understand and implement. Review collected by and hosted on G2.com.

capturing leads on the spot with business cards so we dont have to manually add them in Review collected by and hosted on G2.com.

I did not find anything I disliked about it Review collected by and hosted on G2.com.

The software is fairly intuitive, what I like most is that the Captello team is so helpful and friendly to help with questions. They also have a University learning system to guide you step by step through each piece of their software. Review collected by and hosted on G2.com.

For us, the integration in to our CRM has been a challenge. But this is not necessarily a Captello issue but our parent company's IT issue. Review collected by and hosted on G2.com.

The software works as designed! The technology encapsulates "function and fashion". Captello makes it so easy to customize its App so that the event lead capture experience is specifically aligned to our needs. Their team's onboarding, training and support is excellent and time-to-value was realized in just a few weeks. Review collected by and hosted on G2.com.

The only dislike is sometimes it is challenging to know the exact number of events we will support over an annual period, and their pricing aligns to number of events (and some add ons). However, Captello has been super to work with us to be flexible, creative and an excellent partner. Review collected by and hosted on G2.com.

After looking into several different badge scanning options, we went with Captello for its ease of use and configurability, ability to pull real time data, and appealing user interface. We have been so happy with it and have used Captello for the past two years at all conferences. The Captello team is very supportive. After initial training, Captello is easy enough to set up and configure ourselves prior to conferences. Captello has made it so easy for us to gather information we need at conferences in real time. Really grateful we found Captello and highly recommend. Review collected by and hosted on G2.com.

Need to keep in mind that prior to conferences, need to work w/Captello support to input the conference API kit to be able to scan badges at each specific conference. This takes some time and needs to be factored in to the conference prep timeline. Review collected by and hosted on G2.com.