--- title: Captello Reviews meta\_title: 'Captello Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 180 reviews by the users' company size, role or industry to find out how Captello works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 180 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

### Captello Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **user-friendly interface** of Captello, making lead capture and data management effortless for their team. [(57 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569236&qs=pros-and-cons#reviews)

Users value the **automated lead generation** of Captello, enhancing data flow and improving overall efficiency post-trade shows. [(36 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568755&qs=pros-and-cons#reviews)

Users love the **easy setup** of Captello, greatly enhancing lead capture and event consistency effortlessly. [(35 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569013&qs=pros-and-cons#reviews)

Users love Captello for its **easy lead management** , boosting lead capture and streamlining event operations effectively. [(35 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568060&qs=pros-and-cons#reviews)

Users praise Captello for its **excellent customer support** , offering timely assistance and comprehensive resources throughout the experience. [(32 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568850&qs=pros-and-cons#reviews)

Users experience a **steep learning curve** , particularly with advanced features, but support helps ease the transition. [(14 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568595&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Captello, especially when attempting to navigate advanced features and options. [(9 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568242&qs=pros-and-cons#reviews)

Users face significant **integration issues** , complicating setup and requiring additional resources to resolve problems effectively. [(8 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569204&qs=pros-and-cons#reviews)

Users find the **initial setup process time-consuming** , requiring multiple calls and extensive learning for effective use. [(7 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569279&qs=pros-and-cons#reviews)

Users find the **complexity** of Captello overwhelming, hindering their ability to utilize the platform fully. [(6 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569031&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Captello

##### 1. Ease of Use

Users love the **user-friendly interface** of Captello, making lead capture and data management effortless for their team.
[
See 57 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569236&qs=pros-and-cons#reviews)

See Related User Reviews

AN

5.0/5

"Captello to be a pivotal tool for customer engagement"

What do you like about Captello?

Ease of use. this is a tool that allows everyone that is using it to see and share data. As we develop our own surveys we need a tool that can adapt

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 2. Lead Generation

Users value the **automated lead generation** of Captello, enhancing data flow and improving overall efficiency post-trade shows.
[
See 36 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568755&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 3. Easy Setup

Users love the **easy setup** of Captello, greatly enhancing lead capture and event consistency effortlessly.
[
See 35 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569013&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you like about Captello?

Pros: Easy setup and user-friendly interface Real-time lead capture and data syncing Customizable forms and automation Ins

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

##### 4. Lead Management

Users love Captello for its **easy lead management** , boosting lead capture and streamlining event operations effectively.
[
See 35 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568060&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 5. Customer Support

Users praise Captello for its **excellent customer support** , offering timely assistance and comprehensive resources throughout the experience.
[
See 32 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568850&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you like about Captello?

Pros: Easy setup and user-friendly interface Real-time lead capture and data syncing Customizable forms and automation Ins

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you like about Captello?

Captello has been an incredibly valuable tool for our event and lead management needs. From on-site lead capture to post-event follow-up, the platform

### 5 Cons or Disadvantages of Captello

##### 1. Learning Curve

Users experience a **steep learning curve** , particularly with advanced features, but support helps ease the transition.
[
See 14 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568595&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you dislike about Captello?

The only issue is one that you would have with any ULC software and that is gaining access to the dev/api kit for shows as some platforms simply do no

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you dislike about Captello?

While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement: Learning Curve for Adv

##### 2. Steep Learning Curve

Users find a **steep learning curve** with Captello, especially when attempting to navigate advanced features and options.
[
See 9 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568242&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you dislike about Captello?

I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you dislike about Captello?

While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement: Learning Curve for Adv

##### 3. Integration Issues

Users face significant **integration issues** , complicating setup and requiring additional resources to resolve problems effectively.
[
See 8 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569204&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

AN

4.5/5

"Great Onboarding Experience"

What do you dislike about Captello?

Need a better meeting integration sync with booking onsite meetings via ChiliPiper

##### 4. Time-Consuming

Users find the **initial setup process time-consuming** , requiring multiple calls and extensive learning for effective use.
[
See 7 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569279&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Intuitive platform, easy to use, more features available, Great service, always available!!!"

What do you dislike about Captello?

It is a bit time consuming to add people to the events, that will be present at the event

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

##### 5. Complexity

Users find the **complexity** of Captello overwhelming, hindering their ability to utilize the platform fully.
[
See 6 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you dislike about Captello?

I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

LP

Liam P.

Marketing Operations Specialist

Enterprise (\> 1000 emp.)

10/1/2024

"Captello + JAX"

4.5/5

What do you like best about Captello?

It is great to use the same lead capture software at every show, as opposed to picking from one or more options provided. Consistency allows for better training and less room for error. It is also helpful for us to have the immediate and constant sync with our database directly. Having a contract and relationship with one vendor that meets our needs allows for better data transfer, instead of working with different companies to get out data uploaded each show.

Where lead capture is not my main focus for my role at all it is nice to have Captello improving the process and working with us regularly. Review collected by and hosted on G2.com.

What do you dislike about Captello?

Lead capture is a tricky process, and is often frustrating. My issues are often just with the lead capture process, and not with Captello directly. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

It simplifies our lead capture process set up for each trade show, and syncs directly with our database, which saves a lot of time and effort. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

12/16/2024

"Feautre Rich and Intuitive"

5/5

What do you like best about Captello?

It provides a versatile, user-friendly solution for smaller shows that do not typically offer lead retrieval rental. The host of features and components, alongside conditional logic, help me build lead capture forms that match our lead intake and sales processes. The ability to immediately send documents to booth visitors is a tremendous boon that ensures we're not being beaten to the punch by competitors who are also exhibiting at the event. The onboarding support has been stellar. Review collected by and hosted on G2.com.

What do you dislike about Captello?

The many components can be difficult to really grasp at first. Additionally, several features live in different places so there can be a lot of jumping back and forth between areas of the platform to completely set up an event and/or form. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

A reliable lead capture solution for smaller events that do not offer lead retrieval rental/licensing. Previously, we would have to rely on staff to physically collect and transcribe business cards before they could be entered as leads. This resulted in unnecessary delays in reaching out to leads, and many 'falling through the cracks'. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
UE

Verified User in Electrical/Electronic Manufacturing

9/14/2025

"Perfect app"

4.5/5

What do you like best about Captello?

Very fast and intuitive for untrained user Review collected by and hosted on G2.com.

What do you dislike about Captello?

Possibility to launch the comment field- Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

CC

Clare C.

Marketing Manager, Trade shows and Events

Mid-Market (51-1000 emp.)

9/26/2024

"Easy to use and effective lead capture solution"

5/5

What do you like best about Captello?

Ease of use, intuative, fairly priced, customizable. It fits our needs perfectly to be able to add custom qualifiers, produce QR codes so prospects/guests can fill our our lead form themselves. It provides good reporting, dashboard and metrics to measure sucess of lead capture. App is intuative so little training needed for end users. It also contains conditional logic and ability to brand the interface, making it very professional looking. Great customer support -very responsive, helpful and quick to solve issues and answer questions. Easy to integrate with HubSpot and fully compliant. Review collected by and hosted on G2.com.

What do you dislike about Captello?

When exporting reports, it can be tricky, not as intuative as I would have liked. There is a ton of info and fields I don't even use (right now) so downloading all data is a little overwhelming. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Enabling us to capture leads easily, faster and with custom qualifiers. Provides better experience for our sales team and customers they engage with. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

12/10/2024

"Lead capture simplified"

5/5

What do you like best about Captello?

Captello has made it possible for us to have a consistent lead capture experience at events of all sizes, without the need for one-off rentals per event. The digital literature library ensures we have everything we need at every show, without the expense of printing and shipping documents. Additionally, the ability to set up the teams for success with show-specific instructions has streamlined our communications and put everything the team needs to succeed in the palm of their hands. Review collected by and hosted on G2.com.

What do you dislike about Captello?

Our team especially loves Captello when we are integrated with the show badge services, as manual entry is cumbersome and seemingly fewer tradeshow attendees have physical business cards to scan. The new Intelliscan feature is going to help us overcome those obstacles. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Inconsistent lead capture process -- i.e. we could rent scanners at large shows, and at smaller shows we had no visibility into the tradeshow activity. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

AN

Verified User in Biotechnology

Enterprise (\> 1000 emp.)

12/4/2024

"Best Tradeshow App!"

5/5

What do you like best about Captello?

We have used Captello for the last 2 years at a couple of tradeshows, most notably RSNA, and it is by far the best lead capture tool I have ever used. It is easy and intuitive, and I love that you can connect directly with other conference attendees. Review collected by and hosted on G2.com.

What do you dislike about Captello?

It would be nice to be able to re-assign stations after a lead is submitted, for those cases where you mistakenly enter in the wrong station. It would also be nice if more fields were auto populated, but I understand that this may not be in Captello's control. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Captello helps to simplify the lead capture process, allowing users to easily capture more leads. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
UE

Verified User in Events Services

Small-Business (50 or fewer emp.)

11/26/2024

"Captello is an excellent product to modernize and reinvigorate conference engagement."

5/5

What do you like best about Captello?

Captello's lead capture software allowed me to build the on-site experience at our annual conference to the exact vision our team had in mind. I am so impressed with the ease of use and scope of the Captello set-up. Every time we had a new idea we were able to incorporate it into our design, without complication. I would highly recommend Captello, both for their comprehensive and easy-to-use product and their extremely helpful and creative support team. Review collected by and hosted on G2.com.

What do you dislike about Captello?

I think one downside of being so versatile is that I faced "decision paralysis" several times when considering the design and user experience of our activations. I would love if there was a library of examples to reference how all of the options can be used. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

We primarily used Captello to reinvigorate and simplify our event gamification. For years we used the old "collect the stickers" model to drive traffic in our expo hall and wanted a solution that incorporated digital elements and reduced the paper-use and upkeep for staff on-site. Captello was perfect for building a traffic builder that was more modern and easy to track. We loved being able to tell our sponsors that we could provide direct lead gen for the folks that visited their booth. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/22/2024

"Great upgrade for our Events all-around!"

5/5

What do you like best about Captello?

Captello was quite simple to get up and running, they provided support every step of the way and the UI in incredibly intuitive. We didn't have any learning curves and were able to jump right in. I like that there is online support 24/7, when we encountered any issues while onsite or configurations we were still getting familiar with the captello team was able to fix it in real-time. This is crucial for events and follow-up measures onsite to ensure everyone is able to interact with the prodcut in their preferred method -- either mobile or desktop. The voice chat feature in the form is a great bonus for capturing notes without having time to type it all in if preferred. We also love the easy customization for branding and the 'instructions' feature that pops-up when our team opens the event in the app -- we store a lot of commonly asked questions there and it's helped field a lot of onsite assistance. Review collected by and hosted on G2.com.

What do you dislike about Captello?

It would be much easier if the API integration with show lead scanning solutions to be a simple input field in the form setup instead of having to navigate to a separate page and submit a form that could take a few days for completion. It's not a hindrance but just not as convenient a process as we've experienced in the past. The manual input could also include a linkedin connection send or collection of profile, we find that people don't have their business cards on them at all times or the badges at shows don't always have the person's title or company and therefore the manual scan option doesn't help much at all and it goes unused for smaller trade shows that do not provide an API integration for their scanning solution. We tend to attend a large amount of smaller shows where we run into this and therefore we underutilize our Captello licenses. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Manual processing of badge scanning at shows, manual updating and syncing of notetaking at and post-show, manual syncing with Salesforce/Pardot. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
EH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

11/22/2024

"Highly recommended!"

5/5

What do you like best about Captello?

It's been one year now that Medtronic started its collaboration with Captello. The Captello lead capture system has been an absolute game-changer for our business! From its intuitive interface to its robust functionality, every aspect of this platform is designed with the user in mind. The support from the event team and account mangers are also highly valuable, especially at the time of our onboarding.

Here are some of the standout features we’ve loved. Seamless Lead Collection at shows, Customizable Form, Real-Time Integration, Actionable Insights.

The Captello’s customer support team is also phenomenal. They are responsive, knowledgeable, and always ready to help with any questions or setup issues. Review collected by and hosted on G2.com.

What do you dislike about Captello?

This isn't necessarily a drawback, but it does require time to adopt and integrate the system with our existing CRMs. Additionally, the API is not yet widely shared with our third-party partners. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Seamless Lead Collection

Real-Time Integration

Reliable App

Full Adoption from the Teams

Security risk of the data collected

Pricing model Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite on behalf of seller

 ![Ryan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan M.")
RM

Ryan M.

Sr. Director of Marketing

Financial Services

Enterprise (\> 1000 emp.)

6/21/2024

"Product is great and support is even better"

5/5

What do you like best about Captello?

Captello is an all-in-one digital lead capture solution that is much more than just lead capture. Review collected by and hosted on G2.com.

What do you dislike about Captello?

Captello is feature-rich, so you can tailor it to meet your specific use case. That also means there's a bit of a learning curve to dial everything in. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

We did not have an easy way to ingest leads into our CRM and many leads were captured on paper lead slips, never made their way into the CRM. Captello has eliminated these issues and we are now capturing 100% of the leads that visit our booth and MQLs are synced with our CRM and immediately added to a nurture campaign. With our old lead capture tools we lost hundreds of leads annually that marketing was unable to nurture, so Captello has been a big win for post-event nurture of prospects.

Sabrina is our Captello Project Manager, and she has helped us reduce the implementation time and maximize our use of the tool. While the software is great, Captello really delivers on support to ensure you get as much value as possible from the tool. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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