--- title: Captello Reviews meta\_title: 'Captello Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 180 reviews by the users' company size, role or industry to find out how Captello works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 180 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Captello Reviews & Product Details Visit Website Captello is the only event-to-revenue intelligence platform, the lead capture system of record for enterprise event programs. Events don't have an ROI problem. They have a memory problem. Captello is the system of record that ties every lead, meeting, and conversation to closed pipeline. It captures every interaction across trade shows, conferences, and field programs, enriches each one, and routes it to your CRM in real time, so Sales, Marketing, and Events work from the same record and can prove the revenue an event creates. Four core pillars, plus an Event Operations track that runs the floor: Lead Capture: capture and enrich every lead into your CRM as attributable pipeline. Meeting Management: book and run executive meetings, and attribute each one to pipeline. Activations and Engagement: capture and score engagement, so sales works the buyers most likely to become revenue first. Event Revenue Intelligence: attribute event-sourced pipeline to closed-won revenue, the proof a CFO trusts. Event Operations (parallel track): on-site execution for show organizers and for corporate teams running their own events. Trusted by the world’s leading enterprise organizations, Captello combines proven scale with enterprise-grade security and governance. The company has been named to the Inc. 5000 list of America’s fastest-growing private companies for three consecutive years (2024, 2025, and 2026), most recently ranking #121 among the fastest-growing private software companies in the U.S. Captello maintains SOC 2 Type 2 and ISO 27001 certifications and supports GDPR requirements. * * * Product Website Captello Seller [Captello](https://www.g2.com/sellers/captello) Discussions [Captello Community](https://www.g2.com/products/captello/discuss) Languages Supported Arabic, German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Brad Froese Show More ## Pricing Pricing provided by Captello. ### Lead Capture Software that Proves Pipeline $500.00 1 Event Licenses Per Year [ View More Pricing Information ](https://www.g2.com/products/captello/pricing) ## Captello Integrations (11) What do users say about integrations? 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They provide good onboarding and training support for new users. Review collected by and hosted on G2.com. What do you dislike about Captello? We have had ongoing issues with Captello since we started working with them. For our first show, the chat feature was not working properly, and was never fixed in time. The last show we attended, however, provided to be a complete failure on the Captello side as their technology did not facilitate scanning of badges using Aztec coding. Several other competitors had no issues capturing leads, and we were left needing to purchase multiple mobile licenses from another provider in order to capture leads. I have also been informed that Captello has been notorious for having these issues at numerous events, and we are just another victim of false advertising. I wish I had known about these issues prior to signing with them. Review collected by and hosted on G2.com. What problems is Captello solving and how is that benefiting you? When it is working, Captello allows for real-time lead capture and processing to our CRM systems. Review collected by and hosted on G2.com. Show More Response from Brad Froese of Captello [Editedit](https://www.g2.com/survey_responses/captello-review-10374582/official_response/edit) Thank you for taking the time to share your feedback. We take every review seriously and always aim to address concerns openly and transparently. We appreciate your positive mention of our onboarding and training support, as we strive to deliver high-quality service to all our clients. In regard to the issues you highlighted, we’d like to provide some clarity. You mentioned difficulties with the chat feature at your event. It’s important to note that this feature relates to our 3rd party support ticketing system, not the Captello app itself. We regret any confusion that this might have caused and are committed to making sure our clients can access the help they need. Regarding the QR code scanning issue, we understand how frustrating it was for you. The registration provider used at your event employs a rare form of Aztec coding, which is not commonly used at the vast majority of events we support. Less than 0.05% of the nearly 10,000 shows we’ve facilitated involve this specific provider. Despite this, our team worked closely with you to provide alternate methods to capture leads during the event, and we regret that these solutions were not utilized. We also want to let you know that we’ve listened to the feedback and have made updates to our app. A new version, which enhances our ability to support a wider range of QR code formats, including the rarely used Aztec codes, will be rolling out within the next week. We’re confident this update will help prevent similar issues in the future. Your onboarding process was also completed in just 12 business days, under a compressed timeline. While we understand that this added pressure, our team remained committed to ensuring the system was operational in time for your event. We encourage all our partners to thoroughly test the software in advance, and while we faced challenges, our goal was always to provide a successful experience. Finally, our Client Success Manager reached out several times following the incident, but communication was unfortunately limited - with phone calls and emails unreturned. We value our partnerships and always aim to foster collaboration to achieve the best outcomes. We truly regret that your experience didn’t meet your expectations, but we remain committed to improving and learning from your feedback. Please don’t hesitate to contact us directly if there’s anything further we can do to address your concerns or assist you moving forward. Sincerely, Customer Success Team, Captello Validated ReviewerSource: Organic ## Questions about Captello? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Captello ](https://www.g2.com/products/captello/discussions/new) GU Guest User • Last activity over 2 years ago What is Captello Lead Capture Software used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-captello-lead-capture-software-used-for) [ View all Discussions ](https://www.g2.com/products/captello/discuss) ## Pricing Options Pricing provided by Captello. ### Lead Capture Software that Proves Pipeline $500.00 1 Event Licenses Per Year ### Free Event Engagement Package Contact Us 1 Single Event License With One-Time Purchase [ View More Pricing Information ](https://www.g2.com/products/captello/pricing) Captello Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7f0ef233697006e094994460a1249a32/icapture%282%29.png "Product Avatar Image") iCapture 4.7/5(96) [ Compare Now ](https://www.g2.com/compare/captello-vs-icapture) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_975cde31ad59c38171f158826c6d01e4/prospectup.png "Product Avatar Image") ProspectUp 5/5(8) [ Compare Now ](https://www.g2.com/compare/captello-vs-prospectup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a73499f82b5bd075caf826714f9a047d/popl.jpg "Product Avatar Image") Popl 4.6/5(6,419) [ Compare Now ](https://www.g2.com/compare/captello-vs-popl) ##### ##### Captello Features At-Event Tools Notetaking Software Offerings Mobile Application Integrations & APIs Lead Monitoring Features Performance Identification Data Capture Mobile Websites Data [ View More Features ](https://www.g2.com/products/captello/features) ## Top-Rated Alternatives [ ![iCapture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iCapture") iCapture 4.7/5(96) ](https://www.g2.com/products/icapture/reviews) [ ![Popl](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Popl") Popl 4.6/5(6,419) ](https://www.g2.com/products/popl/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/captello/competitors/alternatives) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Lead Capture](https://www.g2.com/categories/lead-capture)[Lead Retrieval](https://www.g2.com/categories/lead-retrieval) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Lead Capture](https://www.g2.com/categories/lead-capture)[Lead Retrieval](https://www.g2.com/categories/lead-retrieval)[Event Marketing](https://www.g2.com/categories/event-marketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Event Lead Capture](https://www.g2.com/categories/event-lead-capture)[Meeting Management](https://www.g2.com/categories/meeting-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[nCino's Mortgage Suite vs eClosing by Snapdocs: which integrates better with Encompass for digital mortgage closing?](https://www.g2.com/discussions/ncino-s-mortgage-suite-vs-eclosing-by-snapdocs-which-integrates-better-with-encompass-for-digital-mortgage-closing)[What is the most affordable recruitment marketing software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-recruitment-marketing-software-for-smbs) [Which presales management platforms are most used as the benchmark by SaaS companies?](https://www.g2.com/discussions/which-presales-management-platforms-are-most-used-as-the-benchmark-by-saas-companies)[Which digital advertising intelligence platforms are worth using for a mid-market agency managing multiple client accounts that needs competitive benchmarking across all of them in one view?](https://www.g2.com/discussions/which-digital-advertising-intelligence-platforms-are-worth-using-for-a-mid-market-agency-managing-multiple-client-accounts-that-needs-competitive-benchmarking-across-all-of-them-in-one-view%20)[Pros and Cons Details](https://www.g2.com/products/captello/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)