--- title: Captello Reviews meta\_title: 'Captello Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 180 reviews by the users' company size, role or industry to find out how Captello works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 180 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

### Captello Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **user-friendly interface** of Captello, making lead capture and data management effortless for their team. [(57 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569236&qs=pros-and-cons#reviews)

Users value the **automated lead generation** of Captello, enhancing data flow and improving overall efficiency post-trade shows. [(36 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568755&qs=pros-and-cons#reviews)

Users love the **easy setup** of Captello, greatly enhancing lead capture and event consistency effortlessly. [(35 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569013&qs=pros-and-cons#reviews)

Users love Captello for its **easy lead management** , boosting lead capture and streamlining event operations effectively. [(35 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568060&qs=pros-and-cons#reviews)

Users praise Captello for its **excellent customer support** , offering timely assistance and comprehensive resources throughout the experience. [(32 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568850&qs=pros-and-cons#reviews)

Users experience a **steep learning curve** , particularly with advanced features, but support helps ease the transition. [(14 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568595&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Captello, especially when attempting to navigate advanced features and options. [(9 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568242&qs=pros-and-cons#reviews)

Users face significant **integration issues** , complicating setup and requiring additional resources to resolve problems effectively. [(8 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569204&qs=pros-and-cons#reviews)

Users find the **initial setup process time-consuming** , requiring multiple calls and extensive learning for effective use. [(7 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569279&qs=pros-and-cons#reviews)

Users find the **complexity** of Captello overwhelming, hindering their ability to utilize the platform fully. [(6 mentions)](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569031&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Captello

##### 1. Ease of Use

Users love the **user-friendly interface** of Captello, making lead capture and data management effortless for their team.
[
See 57 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569236&qs=pros-and-cons#reviews)

See Related User Reviews

AN

5.0/5

"Captello to be a pivotal tool for customer engagement"

What do you like about Captello?

Ease of use. this is a tool that allows everyone that is using it to see and share data. As we develop our own surveys we need a tool that can adapt

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 2. Lead Generation

Users value the **automated lead generation** of Captello, enhancing data flow and improving overall efficiency post-trade shows.
[
See 36 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568755&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 3. Easy Setup

Users love the **easy setup** of Captello, greatly enhancing lead capture and event consistency effortlessly.
[
See 35 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569013&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you like about Captello?

Pros: Easy setup and user-friendly interface Real-time lead capture and data syncing Customizable forms and automation Ins

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

##### 4. Lead Management

Users love Captello for its **easy lead management** , boosting lead capture and streamlining event operations effectively.
[
See 35 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568060&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Mid-Market (51-1000 emp.)

5.0/5

"Captello Makes Lead Capture and ROI Tracking Effortless"

What do you like about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapp

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you like about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This el

##### 5. Customer Support

Users praise Captello for its **excellent customer support** , offering timely assistance and comprehensive resources throughout the experience.
[
See 32 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568850&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you like about Captello?

Pros: Easy setup and user-friendly interface Real-time lead capture and data syncing Customizable forms and automation Ins

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you like about Captello?

Captello has been an incredibly valuable tool for our event and lead management needs. From on-site lead capture to post-event follow-up, the platform

### 5 Cons or Disadvantages of Captello

##### 1. Learning Curve

Users experience a **steep learning curve** , particularly with advanced features, but support helps ease the transition.
[
See 14 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568595&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.")
AE

Amanda E.

4.0/5

"Seamless, Good Assistance, Easy to Use for our sales team."

What do you dislike about Captello?

The only issue is one that you would have with any ULC software and that is gaining access to the dev/api kit for shows as some platforms simply do no

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you dislike about Captello?

While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement: Learning Curve for Adv

##### 2. Steep Learning Curve

Users find a **steep learning curve** with Captello, especially when attempting to navigate advanced features and options.
[
See 9 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1568242&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you dislike about Captello?

I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of

AD

Allie D.

4.5/5

"A Game-Changer for Event Lead Management"

What do you dislike about Captello?

While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement: Learning Curve for Adv

##### 3. Integration Issues

Users face significant **integration issues** , complicating setup and requiring additional resources to resolve problems effectively.
[
See 8 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569204&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

AN

4.5/5

"Great Onboarding Experience"

What do you dislike about Captello?

Need a better meeting integration sync with booking onsite meetings via ChiliPiper

##### 4. Time-Consuming

Users find the **initial setup process time-consuming** , requiring multiple calls and extensive learning for effective use.
[
See 7 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569279&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Intuitive platform, easy to use, more features available, Great service, always available!!!"

What do you dislike about Captello?

It is a bit time consuming to add people to the events, that will be present at the event

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

##### 5. Complexity

Users find the **complexity** of Captello overwhelming, hindering their ability to utilize the platform fully.
[
See 6 mentions
](https://www.g2.com/products/captello/reviews?filters%5Bsentiment_snippet%5D=1569031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

5.0/5

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

What do you dislike about Captello?

I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

4.0/5

"A great product for event lead capture"

What do you dislike about Captello?

The initial set up was quite complicated and person responsible for our onboarding didn't seem to know much about what she was doing, so we had to bri

  

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

7/27/2026

"Simplifies CRM with Intuitive Workflow, Needs Better Reporting"

4.5/5

What do you like best about Captello?

I like Captello's ease of use and its intuitive nature. It makes navigating through the software easy and reduces the amount of time wasted. Additionally, the initial setup of Captello was very easy, which was a big plus for us. Review collected by and hosted on G2.com.

What do you dislike about Captello?

Some of the reporting options are a bit weak, and I would like the ability to customize them more. It's important to allow more customization of columns, data, and structure. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

We use Captello as a unified platform for client meetings, recording, CRM, and revenue management, which eliminates the need to juggle multiple solutions. Its ease of use and intuitiveness reduce the time we waste. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

  

KM

Kodi M.

Sr Marketing Communications Specialist

Small-Business (50 or fewer emp.)

7/1/2026

"Great app for leads and customer connections"

5/5

What do you like best about Captello?

Captello has a very robust program for all of our needs. The connection between Captello and our CRM are very helpful and allow our booth staff and sales to contact attendees in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about Captello?

I wish I was able to afford the whole suite of options. However, I probably wouldn't use all of them all the time. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

They are working on creating more ways for us to capture information when developers kit aren't available. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

AD

Allie D.

1/7/2026

"A Game-Changer for Event Lead Management"

4.5/5

What do you like best about Captello?

Captello has been an incredibly valuable tool for our event and lead management needs. From on-site lead capture to post-event follow-up, the platform makes it easy to collect, organize, and activate leads without the usual headaches that come with events.

The interface is user-friendly, reliable, and clearly built with real event teams in mind. It streamlines workflows, integrates well with other systems, and helps ensure no lead slips through the cracks. What really stands out is how much time it saves our team while still providing clean, actionable data for sales and marketing.

On top of the product itself, the Captello team has been responsive and supportive whenever questions come up. It’s clear they care about their users and are constantly improving the platform based on real feedback. Review collected by and hosted on G2.com.

What do you dislike about Captello?

While Captello is a powerful lead capture and management platform, there are a few areas where there’s room for improvement:

Learning Curve for Advanced Features

Some of the more advanced features and settings take a bit of time to fully understand and configure—especially for users who are new to event lead management software.

Customization Options

Although the platform offers solid customization, there were a few specific fields and display options we wished were more flexible right out of the box.

Mobile App Performance

During high-traffic events, the mobile app can occasionally feel a bit slow or laggy, especially when capturing a large number of leads in quick succession. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Captello solves one of the biggest challenges most event teams face: capturing quality leads efficiently and turning them into action-ready sales opportunities. Before using Captello, collecting contact information at events often meant scanning badges manually, juggling spreadsheets, and risking lost or incomplete data. The platform eliminates that chaos. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Revenue Operations

Mid-Market (51-1000 emp.)

1/9/2026

"Captello Makes Lead Capture and ROI Tracking Effortless"

5/5

What do you like best about Captello?

Captello’s integration with HubSpot and the intuitive form builder are game-changers. It’s incredibly easy to set up and customize properties for mapping to HubSpot, which allows us to enroll contacts into nurture campaigns seamlessly. The ROI dashboard and flexibility for capturing leads make Captello a standout solution in the lead capture space. Review collected by and hosted on G2.com.

What do you dislike about Captello?

At this time, there are no features we dislike about the platform. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Our biggest challenge was tracking ROI for conferences and events. Captello provides a robust platform that not only tracks ROI but also enables instant lead import into our CRM for nurturing campaigns. This has significantly improved our ability to measure success and maximize return on investment. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Allison D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison D.")
AD

Allison D.

Senior Marketing Manager

Mid-Market (51-1000 emp.)

9/2/2025

"Customizable, Fast, and User-Friendly: Captello Delivers Seamless Lead Capture"

5/5

What do you like best about Captello?

What is most helpful about this platform is the customization. You can tailor your experience and your team's experience based on your current process or enhance the lead ingestion process with their breadth of tools and features--they've truly thought of everything.

So far, I've been really impressed with their onboarding process, ease of implementation, knowledgeable customer support and sales teams and overall responsiveness. I was about to set our company up in no time and the sales reps have loved having lead capture and scanning abilities right on their cell phones. Review collected by and hosted on G2.com.

What do you dislike about Captello?

I don't have a dislike yet. I would say that the only barrier has been change management within our organization and meeting people at their different technical abilities-- but even with that Captello has gotten rave reviews from our onsite sales team! Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Before Captello, capturing leads at events was often manual, inconsistent, and costly to purchase and set up for every event. With Captello we can:

Customize the lead capture experience to match our workflows and branding.

Scan and collect leads instantly using mobile devices, which our sales reps love.

Automate lead ingestion into our systems, reducing manual entry and errors.

Track performance and engagement in real time, helping us optimize campaigns faster.

The biggest benefit has been speed and flexibility—our team was up and running quickly thanks to Captello’s smooth onboarding and responsive support. It’s made our event marketing more agile and impactful. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

AN

Verified User in Construction

4/6/2026

"Streamlined Lead Capture"

4.5/5

What do you like best about Captello?

I like that we can customize questions within Captello based on the needs of each trade show. Our needs differ based on which show we attend so this is a useful feature. Review collected by and hosted on G2.com.

What do you dislike about Captello?

The options for the data export are a little limited. It would be helpful to set up a template that only includes the variables that I want to export. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

This saves us from the booth staff holding onto physically business cards and manually entering them into a Google Sheet. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

  

HU

Heidi U.

Trade Show &amp; Event Manager

Mid-Market (51-1000 emp.)

8/26/2025

"Captello is a game changer for our lead capture and nurture!"

5/5

What do you like best about Captello?

Captello is a very intuitive platform and is very user friendly. I am not as tech savvy as I would like (sadly) but even I am able to navigate the platform and setup forms. In addition- the entire team at Captello from Account Services to Project Management to Support are phenomenal and extremely fantastic to work with. The many questions that I had prior to onboarding as well as during the onboarding process and now as a frequent user were answered thoughtfully and thoroughly. My marketing and analytics team has been blown away by the increased level of data and detail we are able to glean by using Captello v. previous solutions provided by show organizers. I would recommend it hands down to anyone in my role! Review collected by and hosted on G2.com.

What do you dislike about Captello?

While we are still fairly new to Captello- I have yet to encounter any issues or reasons to dislike the platform. My experience has been smooth, easy and has exceeded my expectations. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Prior to bringing Captello into our marketing team we felt limited by the costs associated with lead capture device rentals and license fees offered by show organizers. Additionally- with a limited number of devices on the booth- we didn't have the bandwidth to accurately capture the essential data we were looking to gather from prospective customers. It has truly opened up a whole new world for us and has already moved the needle for both our marketing team as well as our sales organization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Organic Review from Pop Up

  

 ![Drew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew L.")
DL

Drew L.

Marketing Communications Manager

Computer Software

Mid-Market (51-1000 emp.)

11/10/2025

"Efficient, Easy-to-Use Lead Management"

5/5

What do you like best about Captello?

I have been using Captello Lead Capture Software for 3 years, mainly to gather lists of leads from events for post-event email follow-ups. I appreciate how it saves me time by streamlining the process of building lists based on lead activity from events. The software is easy to use, which is one of its great advantages, and I find that information is presented in a straightforward manner. I have encountered no issues in accomplishing my tasks, as it is efficient, effective, and reliable. The initial setup was easy for me, allowing a smooth start, and I feel confident recommending Captello Lead Capture Software to others, giving it a perfect score of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about Captello?

Nothing to report from me. My use for Captello is pretty straightforward and simple! Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

I use Captello Lead Capture Software to efficiently build lead lists from events, saving time on post-event email follow-ups. It's user-friendly, presents information clearly, and is both effective and reliable. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite on behalf of seller

  

JR

Jessica R.

Senior Account Manager

Enterprise (\> 1000 emp.)

8/20/2025

"Exceeded our Expectations - Pleasure to work with!"

5/5

What do you like best about Captello?

We partnered with Captello to create a dynamic scavenger hunt experience centered around people and movement. We shared our vision, and they brought it to life seamlessly. The platform was incredibly user-friendly, visually appealing, and its features far exceeded our expectations.

A special thanks to Sabrina, who was an absolute pleasure to work with! She was responsive, patient, and attentive—taking every concern seriously and helping us troubleshoot even the smallest details before our event. Thanks to her support, everything ran perfectly, and engagement was higher than we ever imagined.

We’re already planning to use Captello again—it was that impactful! Review collected by and hosted on G2.com.

What do you dislike about Captello?

We noticed a few quirks with punctuation occasionally not flowing through and sometimes adding extra numbers, but we were able to address most of these ahead of the event. Overall, the platform is very easy to use, though a bit on the manual side. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

We needed a way to capture data through a gamified “scavenger hunt,” where advisors would scan printed QR codes for each of our hoteliers. The advisors who scanned the most codes would win prizes. Captello provided the perfect solution—delivering lead capture, a real-time leaderboard, and a clear way to track which hotels each advisor had already visited and which they hadn’t yet.

On top of that, we were able to add trivia questions and fun facts, which further fueled competition, engagement, and fun. Everything was presented on a clean, easy-to-use landing page that was both informative and visually appealing.

The results spoke for themselves: we tracked over 5,200 engagement opportunities across 545 participants. It was an incredible success! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

1/8/2026

"Captello eliminates manual work, freeing up time to focus on other responsibilities"

5/5

What do you like best about Captello?

There are several elements I like about Captello, the main being its ability to connect with our CRM systems and have data automatically flow. This eliminates the old way in which we did things after a trade show - download the registration report, enrich the data, send it off to a BDR team, often experiencing delays and incorrect data. Instead Captello automatically flows and eliminates any of those previous delays or inconsistencies. I appreciate the vast qualifying options and different functions beyond lead scanning, like prizes, games, etc. Review collected by and hosted on G2.com.

What do you dislike about Captello?

I don't dislike anything, other than there are so many options, it's a bit overwhelming. I know I don't use Captello to it's full capacity because of this. However, the support team is amazing and willing to step in and help whenever I have questions, issues, or need assistance setting up an event. Review collected by and hosted on G2.com.

What problems is Captello solving and how is that benefiting you?

Eliminating the need for long, often error-filled manual work. The ability to seamlessly flow into our CRM means no manual lifting in terms of downloading registration reports, inputting data into templates, enriching the date, and sending off to our automation team for loading into Salesforce. Instead, we set it up and let it flow, making it a faster and more efficient process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

## Top-Rated Alternatives

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