--- title: Captain Reviews meta_title: 'Captain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Captain works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-01-20' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # Captain Reviews **Vendor:** Captain **Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Captain Captain provides best-in-class digital ordering solutions for restaurants. Supercharge your revenue by pairing Captain Orders with our proprietary Insights and Actions platform to turn first-time customers into regulars and keep your loyal guests coming back for more. ## Captain Reviews ### 1. Astonishing menu content developing **Rating:** 4.5/5.0 stars **Reviewed by:** Lourdes R. | Compensation and Benefits Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Captain?** With Captain, I can easily create posts that most of my followers would love to read about; especially from my menu. Enabling me to identify the dishes that are preferred by the clients. **What do you dislike about Captain?** Captain does not interoperate with the other point of sale solution installed in my business. This means that I repeat orders from Captain on my POS, and this makes the process prone to mistakes. **What problems is Captain solving and how is that benefiting you?** Captain assists me with controlling the flow of the content and the potential customer feedback, so I can address the other aspects of my restaurant. ### 2. Featuring occasional specials **Rating:** 4.5/5.0 stars **Reviewed by:** Ilkin M. | Treasury Analyst, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2024 **What do you like best about Captain?** Captain is simple for clients to explore and coordinates consistently with our current retail location framework. We've seen a perceptible expansion in web-based orders since exchanging, and the adjustable menus. **What do you dislike about Captain?** I can only with significant effort track explicit advertising effort execution through web-based orders, which makes it challenging to check return for money invested. It's absolutely impossible to dive into client information by request recurrence. **What problems is Captain solving and how is that benefiting you?** Captain has improved on our web based requesting process and helped in general deals. The convenience for the two clients and staff is a pin success. ### 3. Superb Service **Rating:** 5.0/5.0 stars **Reviewed by:** Maddy N. | Assistant e-commerce manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2024 **What do you like best about Captain?** The user interface is very good and price wise its very cheap **What do you dislike about Captain?** Looks like there is limited reach with audiance **What problems is Captain solving and how is that benefiting you?** expand market research by making a centerlized platform which will be the win win to both the parties - [View Captain pricing details and edition comparison](https://www.g2.com/products/captain/reviews?open_modal_url=%2Fproducts%2Fcaptain%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcaptain%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A17%3A51+-0500&secure%5Bsession_id%5D=e7748d6b-efbe-46f5-af0e-c792a37f81c2&secure%5Btoken%5D=482259bf82192ef631faed315c5d7e6835ca4e2d4163e17f360c27441f8bc948&format=llm_user) ## Captain Features **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management **** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration ## Top Captain Alternatives - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (410 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews)