--- title: Capgemini Services Reviews meta\_title: 'Capgemini Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Capgemini Services works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 26 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Solution Consulting url: https://www.g2.com/categories/solution-consulting --- ### Capgemini Services Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **abundance of resources** with Capgemini Services, enabling effective resource optimization for their projects. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031281&qs=pros-and-cons#reviews) Users value the **extensive resources** provided by Capgemini Services, enhancing team collaboration and efficiency. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031279&qs=pros-and-cons#reviews) Users value the **strong teamwork** at Capgemini Services, benefiting from a large team and extensive resources. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031285&qs=pros-and-cons#reviews) Users face **communication difficulties** due to occasional outsourcing, affecting clarity and efficiency in service interactions. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031286&qs=pros-and-cons#reviews) Users find that **outsourcing issues** can lead to communication difficulties, impacting their overall experience with Capgemini Services. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031277&qs=pros-and-cons#reviews) Users often face **communication difficulties** due to Capgemini Services occasionally outsourcing customer support to other countries. [(1 mentions)](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031287&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Capgemini Services ##### 1. Resource Optimization Users appreciate the **abundance of resources** with Capgemini Services, enabling effective resource optimization for their projects. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031281&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you like about Capgemini Services? They have big team, and a lot of resources. ##### 2. Resources Utilization Users value the **extensive resources** provided by Capgemini Services, enhancing team collaboration and efficiency. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031279&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you like about Capgemini Services? They have big team, and a lot of resources. ##### 3. Teamwork Users value the **strong teamwork** at Capgemini Services, benefiting from a large team and extensive resources. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031285&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you like about Capgemini Services? They have big team, and a lot of resources. ### Top Cons or Disadvantages of Capgemini Services ##### 1. Miscommunication Users face **communication difficulties** due to occasional outsourcing, affecting clarity and efficiency in service interactions. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031286&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you dislike about Capgemini Services? sometime they do outsource in other countries, which can make some communication difficult. ##### 2. Outsourcing Issues Users find that **outsourcing issues** can lead to communication difficulties, impacting their overall experience with Capgemini Services. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031277&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you dislike about Capgemini Services? sometime they do outsource in other countries, which can make some communication difficult. ##### 3. Poor Customer Support Users often face **communication difficulties** due to Capgemini Services occasionally outsourcing customer support to other countries. [ See 1 mentions ](https://www.g2.com/products/capgemini-services/reviews?filters%5Bsentiment_snippet%5D=2031287&qs=pros-and-cons#reviews) See Related User Reviews ![Rudy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rudy R.") RR Rudy R. Enterprise (\> 1000 emp.) 4.0/5 "Worked almost 8 year with Capgemini's team" What do you dislike about Capgemini Services? sometime they do outsource in other countries, which can make some communication difficult. ## Top-Rated Alternatives [ ![Accenture](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/accenture.svg "Accenture") Accenture 4.2/5(107) ](https://www.g2.com/products/accenture/reviews) [ ![Cognizant](https://images.g2crowd.com/uploads/product/hd_favicon/1487565552/cognizant.svg "Cognizant") Cognizant 4.1/5(48) ](https://www.g2.com/products/cognizant/reviews) [ ![Wipro](https://images.g2crowd.com/uploads/product/hd_favicon/1487565552/wipro.svg "Wipro") Wipro 4.1/5(41) ](https://www.g2.com/products/wipro/reviews) [ View All Alternatives ](https://www.g2.com/products/capgemini-services/competitors/alternatives) ![José F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José F.") JF José F. IM Manager - Central Amer and Caribbean en Wärtsilä Oil & Energy Enterprise (\> 1000 emp.) 11/29/2022 "One of the best IT consulting companies" 5/5 What do you like best about Capgemini Services? The wide variety of its service portfolio, focused on resources and data management. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? So far I am satisfied with the services provided. Review collected by and hosted on G2.com. Recommendations to others considering Capgemini Services: If you are looking for resources, support, and good services, you are in the right place. Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Being a generalized support company, it has provided the timely and necessary support to stay ahead of the main requirements today. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Vishal M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal M.") VM Vishal M. Pharmacist Small-Business (50 or fewer emp.) 1/24/2023 "Great consultancy service" 5/5 What do you like best about Capgemini Services? Time management, professional project work. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Little bit expensive. But excellent company. Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Good consultancy service for start-ups. They helped with our project. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Sasikumar S. Project manager Enterprise (\> 1000 emp.) 8/9/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Best vendor partner ever worked with for onboarding the technical resources." 5/5 What do you like best about Capgemini Services? Always avaialble and prompt in responding back to customer queries. Technical knowledge on our products is very helpful for them to sustain in the service industry Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Metrics wise i see a large gap when presenting to the leadership. Always we need to keep reminding the metrics to present itto the leadership. Monthly reviews and weekly meetings needs to be reviewed. Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? We have partnered with CapGemini for couple of years and we always cherish to work with them. Best support we used to get the unit head and always speed up for onboarding the resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abhijeet D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijeet D.") AD Abhijeet D. Data Analyst Mid-Market (51-1000 emp.) 12/9/2022 "Awsome" 4.5/5 What do you like best about Capgemini Services? User Friendly, best in Market even in world Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? The initial Process, is so lengthy for a beginner Review collected by and hosted on G2.com. Recommendations to others considering Capgemini Services: Well it's a good one for startup Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Time management, Well maintained and fully safe Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") PC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/12/2022 "One of the Trusted IT Consulting Service for automaton, cloud, architect and support." 4/5 What do you like best about Capgemini Services? An experienced technology and expert employee having vast knowledge of various technologies. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Support and cost were a little bit High. Review collected by and hosted on G2.com. Recommendations to others considering Capgemini Services: Consider Capgemini for your project if you need any consultation related to cloud and automation. Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Capgemini helped our project while providing experts from IAM and Automation team to solve our use cases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/4/2022 "A great software solution company" 5/5 Describe the project or task Capgemini Services helped with: It was a very good organization which really provided all the real-time tec solutions to clients and was actually quiet effic in hadrling client queries and work culture was amazing specially the senior team Review collected by and hosted on G2.com. What do you like best about Capgemini Services? Its work culture and client centric functioning Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? The time it took for a project to continue was really a issue and created lot of problems Review collected by and hosted on G2.com. Recommendations to others considering Capgemini Services: Its a good firm to work/partner Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? I was solving supply chain support system and aldo providing tech solutions to clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Semiconductors](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Semiconductors") GS Verified User in Semiconductors Enterprise (\> 1000 emp.) 1/28/2022 "Senior Consultant" 4/5 Describe the project or task Capgemini Services helped with: I was in the embedded software development. Worked for Medical and Automotive clients. Review collected by and hosted on G2.com. What do you like best about Capgemini Services? Capgemini is one of the world largest consulting company. I really enjoyed working there. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Capgemini processes are not clear to employees. Policy documentation can be more clear . Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Campgemini mostly provide consulting services to it's clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") GT Verified User in Telecommunications Mid-Market (51-1000 emp.) 11/18/2021 "Nice" 4/5 Describe the project or task Capgemini Services helped with: Sync to respective system for end to end solution Review collected by and hosted on G2.com. What do you like best about Capgemini Services? The ease to use to tool and sync performance Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Hope it has more flexibility on config which could cater more complex design Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? Advice to make use of application Benefits as product knowledge and options for users to make use of tools Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") GB Verified User in Banking Enterprise (\> 1000 emp.) 1/14/2021 "Reliable implementation partner with large pool of talent" 4/5 Describe the project or task Capgemini Services helped with: We hired CapGemini for Salesforce CRM ,communities implementation for our banking organization . Review collected by and hosted on G2.com. What do you like best about Capgemini Services? Availability of qualified consultants and excellent talent pool they are very flexible to work with. CapGemini was able to deliver the project on time,their execution strategy was the best. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Cap Gemini services are expensive and lack of available resources at onsite . Review collected by and hosted on G2.com. What problems is Capgemini Services solving and how is that benefiting you? CapGemini helped us to implement Global Crm application ,customer communities for the bank using Salesforce Crm. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") PI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/26/2017 "CapGemini Gods of collaboration " 5/5 Describe the project or task Capgemini Services helped with: CapGemini to me was the pioneer of outsourcing and collaboration in implementation of infrastructure excellence for Information Technology. Easy transitioning experience! Review collected by and hosted on G2.com. What do you like best about Capgemini Services? The way in which the transition was made when we would go in as an IT team. Review collected by and hosted on G2.com. What do you dislike about Capgemini Services? Nothing to dislike CapGemini is and was an excellent Company! Review collected by and hosted on G2.com. Recommendations to others considering Capgemini Services: Consider? I implore you to use this company for the services they provide. Excellent professionalism. Review collected by and hosted on G2.com. 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