# Capchase Reviews **Vendor:** Capchase **Category:** [Installment Payment and Buy Now Pay Later (BNPL) Software](https://www.g2.com/categories/installment-payment-and-buy-now-pay-later-bnpl) **Average Rating:** 4.5/5.0 **Total Reviews:** 42 ## About Capchase Capchase Pay is a B2B payment and financing solution designed to improve the buying and selling of software and hardware by streamlining the payment process. This innovative platform allows customers to pay over time according to their preferences while enabling businesses to receive the total contract value (TCV) upfront for annual and multi-year agreements. By offloading the billing and collections process to Capchase, companies can focus on their core operations while increasing their cash flow. Targeted primarily at businesses engaged in software and hardware sales, Capchase Pay addresses the common challenges associated with payment processing and customer financing. It is particularly beneficial for companies looking to close more deals by offering flexible payment options that cater to their customers' financial needs. The solution is designed to simplify the buying experience, making it easier for customers to commit to larger purchases without the burden of immediate full payment. One of the standout features of Capchase Pay is its ability to provide immediate access to booked revenue. By receiving the total contract value upfront, businesses can improve their cash flow and reinvest in growth opportunities without delay. This feature is crucial for companies that rely on predictable revenue streams and need to maintain a healthy financial position. Additionally, the platform integrates seamlessly with existing systems such as CRM and accounting software, ensuring a smooth transition and minimal disruption to current workflows. Capchase Pay also offers a user-friendly setup process, allowing businesses to implement the solution in less than 24 hours without any obligations or minimum usage requirements. There are no one-time or integration fees, making it an accessible option for businesses of all sizes. Furthermore, the solution is available internationally across nine countries and currencies, expanding its reach and usability for global enterprises. By incorporating Capchase Pay into their payment processes, businesses can enhance customer satisfaction through flexible payment options while simultaneously improving their operational efficiency. The ability to streamline billing and collections not only saves time but also allows companies to focus on building relationships with their customers and driving sales growth. ## Capchase Pros & Cons **What users like:** - Users appreciate the **ease of use** of Capchase, enhancing their experience and simplifying transactions for clients. (13 reviews) - Users value the **flexible payment options** from Capchase, making transactions smoother and reducing sales barriers. (8 reviews) - Users commend the **simple and clean user interface** , coupled with flexible payment options and great customer support. (8 reviews) - Users appreciate the **flexibility** offered by Capchase, allowing customization of payment options and streamlined client interactions. (4 reviews) - Users appreciate the **quick response rate** of Capchase's customer support, feeling like a seamless extension of their team. (3 reviews) - Easy Setup (3 reviews) - Pay Later (3 reviews) - Integrations (2 reviews) - Payment Options (2 reviews) - Speed (2 reviews) **What users dislike:** - Users experience **lack of clarity** with navigation and reporting features in Capchase, causing confusion and inefficiencies. (5 reviews) - Users find the **approval process finicky** , often facing delays and difficulties in obtaining necessary business details. (4 reviews) - Users experience **technical issues** with bugs and delays, though the support team quickly resolves these problems. (4 reviews) - Users face **limited availability** challenges with Capchase, affecting their access to necessary financing solutions. (2 reviews) - Users experience **payment issues** with Capchase, leading to confusion and delays in processing transactions. (2 reviews) - Users find the **navigation cumbersome** in Capchase, affecting the overall user experience and report handling. (2 reviews) - Account Access Issues (1 reviews) - Account Limitations (1 reviews) - Credit Score (1 reviews) - High Fees (1 reviews) ## Capchase Reviews ### 1. Aggressive Rates, Flexible Terms, and a Streamlined UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Capchase?** Capchase allowed me to provide the exact terms my customer was looking for, while providing aggressive rates and an easy to use UI to streamline the process. **What do you dislike about Capchase?** There were some glitches when working late at night, however they were resolved when I pointed them out. **What problems is Capchase solving and how is that benefiting you?** Capchase allows me to provide financing to customers with unique terms, which allows me to get PO's I would have otherwise lost out on. ### 2. Responsive Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Capchase?** I like that we can quickly interact with their team on SLACK and quickly get updates. This feels like they are an extension of our team. **What do you dislike about Capchase?** I dislike the process for having clients complete their details and agree to payment a second time when they renew. Clients get stuck on completing the payment details process and then we have to spend time sending them screenshots. **What problems is Capchase solving and how is that benefiting you?** Getting funds up front in order to recognize revenue earlier. **Official Response from Carolyn Hoffner:** > We're glad to hear that you appreciate our responsiveness and support on Slack, that is a big priority for us. We appreciate your feedback on the renewal flow, that has been shared with our product team to continue to improve that. ### 3. Easy to use with quick approval **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Capchase?** Very quick to get buyer approval and easy to work with the capchase team to make adjustments **What do you dislike about Capchase?** The approval amounts are typically lower than what we need which means we need to go back to their team for further approval. Can probably get this taken care of by our admins. **What problems is Capchase solving and how is that benefiting you?** We needed a clearer and more professional financing partner for our clients to work with and Capchase solves that problem. **Official Response from Carolyn Hoffner:** > Thank you for your positive feedback about the quick approval process and ease of working with our team! We are working to improve the auto-approval amounts flow so you should see that streamline soon. Keep the feedback coming! ### 4. Solid customer service. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Capchase?** Fast, great customer service. Provides flexibility and convenience for clients. **What do you dislike about Capchase?** The (high) additional fee to process via credit card. User experience (for the clients that we service and charge payments to) can feel cumbersome and a bit complicated at times. **What problems is Capchase solving and how is that benefiting you?** Receiving payment for our services without having to chase payment from the clients (although we still end up chasing them to complete the Capchase links...) **Official Response from Carolyn Hoffner:** > Thank you for your positive remarks about our fast and great customer service, that is an area of pride! Your feedback on the user experience is just as valuable as well. We are continuously working to enhance our platform to make it seamless for our users and your clients. Please consider sharing some specifics with your Program Manager so we can ensure we address it. Thank you for your support and partnership! ### 5. Quick Service & Even quicker Fix up! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Capchase?** The flexibility for my clients. You were happy to do a semi-annual payments with my client despite your policy being money coming in every 90 days. Moreover, as the capchase order messed up with the money deducted from our contract value, this was fixed quickly by customer support team with a new payment link going to the client and us getting refunded pretty soon. The slack channel is a great thing as it eases everything. **What do you dislike about Capchase?** The mess-up. It was discussed that the client would cover the Capchase costs however, the payment link was sent of contract value and that ended up as Capchase deducting the fee from the contract amount. **What problems is Capchase solving and how is that benefiting you?** A lot of my client's do not want to pay annually. Thus Capchase provides them flexible payment terms. This helps me retain clients as we want annual payments only. **Official Response from Carolyn Hoffner:** > Love hearing that you found our service quick, flexible, and beneficial for your clients. Apologies for that mistake and glad to hear our customer support team was fast with resolution. We appreciate your feedback! ### 6. Capchase Delivers on Financing but Needs Work on Reporting and Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Shane S. | Senior Financial Analayst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Capchase?** - Increases upfront cash flow from deals - Less time spent managing and following up on receiveables - Allows for Credit / ACH in multiple currencies - Support team anwser our requests in a timely matter - The Capchase team's willingness to make updates and adaptation to the product based on our needs - Intergrates into Saleforce **What do you dislike about Capchase?** - Portal can be difficult to navigate (althought recent updates are gradually improving this) - Cannot download reports from all deals tab - Reports generated from finance tab do not download to excel in the proper format - Finance tab search feature is limited and does not always work - Columns on finance and all deals tab cannot be sorted - Wires on bank statement do not show which customer they relate too. They just say "Capchase" **What problems is Capchase solving and how is that benefiting you?** Capchase helps us improve cash flow by advancing funds from deals and reducing time spent managing receivables. Its support for multi-currency payments and seamless Salesforce integration streamlines operations, while the team’s responsiveness to feedback ensures the product evolves with our needs. This boosts liquidity, saves time, and enhances efficiency, despite some room for improvement in navigation and reporting. ### 7. Capchase helps us close more deals and sell better! **Rating:** 4.5/5.0 stars **Reviewed by:** Mehdi A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Capchase?** Capchase has allowed us to offer up to 12 monthly installments to our clients who cannot afford our products upfront. The product is very easy to use and the sales reps love having it as a tool. **What do you dislike about Capchase?** Not much - the team has been very responsive and always there to support our reps in reviewing and approving buyers to ensure we can close deals in time. **What problems is Capchase solving and how is that benefiting you?** Capchase allows us to offer monthly installments of up to 12 months for clients that don't have the cash flow to pay for our services upfront. This allows us to close more clients and make our product more sticky. **Official Response from Carolyn Hoffner:** > Thank you, glad to hear it and be a part of your growth! Love hearing that Capchase Pay has been a valuable tool for your sales team, making it easier for your clients to buy and helping your team close more deals. ### 8. Happy customer across multiple Capchase products **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan K. | Co-CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Capchase?** The Capchase team is highly customer-centric. They reach out to me regularly for product feedback and iterate quickly to make improvements and launch new products. We currently use Grow to access non-dilutive capital and Pay to collect 1 year of revenue upfront from multiple customers while giving them monthly billing flexibility. **What do you dislike about Capchase?** Some products are not relevant to our needs. In addition, like any fintech, they do a recurring credit review which takes time but they've done a good job streamlining it. **What problems is Capchase solving and how is that benefiting you?** Accessing non-dilutive capital and collecting 1 year of revenue upfront while giving customers billing frequency flexibility and credit card payment optionality **Official Response from Carolyn Hoffner:** > We're delighted to hear that you are finding value in our products, Capchase Grow and Capchase Pay, and appreciate your positive feedback on our speed to iterate and customer-centric approach. Glad to hear the credit review experience feels streamlined; keep the feedback coming, we're always looking for ways to continue to improve. Thank you for choosing Capchase! ### 9. Game changing way of selling that helped increase deal size and conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Anson C. | Outbound Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** Super easy to use but most importantly, it allows our clients to pay in more flexible payment terms. This allows for larger deals to be closed more easily. More important, it allows our company to get that cash up-front which is always better for business **What do you dislike about Capchase?** Not much downside to be honest. Very straight forward to use. Sometimes a lead is not qualified for Capchase so we can't use it but that's understandable. Majority of the time we don't have issues with qualification **What problems is Capchase solving and how is that benefiting you?** Allowing for our clients to pay in more management installments rather than everything up-front. It helps our clients manage cash better. Especially important since we sell to SMBs only and their cash flow isn't the best sometimes. This brings conversion up and deal sizes up while decresaing the sales cycle time. ### 10. Seamless Integration and Easy Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kaavia K. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Capchase?** I appreciate the ease in qualifying a customer within our SalesForce CRM. The ease of setting up monthly payment schedules and sending an easy link to my customers. Their team is quick to respond over Slack! **What do you dislike about Capchase?** At times, the qualification can take longer or the updates are not in real time. Other times the payment schedule is not accurate. These are minor in comparision to CapChase as a whole. **What problems is Capchase solving and how is that benefiting you?** When clients can not pay upfront, putting them on a monthly payment plan helps me with my book of business. The automated monthly schedule is beneficial. ### 11. Capchase Pay has been hugely beneficial for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Sam D. | Senior Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Capchase?** Capchase Pay is super easy for our sales team and our clients to use. The UI is far better than competitor's and the customer service is top notch. Very thankful that the product is so easy to use and special shout-out to Allex Murphy who is one of the best Custer Success Managers I've ever dealt with. **What do you dislike about Capchase?** Not much to say here - some very occassional bugs that are fixed immediately by Capchase. **What problems is Capchase solving and how is that benefiting you?** Allowing customers to pay in monthly installments while we receive payment for the annual deal upfront. **Official Response from Carolyn Hoffner:** > We're thrilled to hear that Capchase Pay has been hugely beneficial for your company! We're glad to know that the product is easy to use and that you've had a positive experience with our customer service team. Couldn't agree more, Allex Murphy is the best of the best! ### 12. A great concept for both us and the client, but confirming clients' addresses is a huge bottleneck. **Rating:** 3.5/5.0 stars **Reviewed by:** Luke H. | Senior CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Capchase?** Monthly ACH payments is a great balance between a reliable way for us to collect money for a client, and a good way for them to swallow the cost. Customer service are responsive too. **What do you dislike about Capchase?** The process of collecting incorporation info and addresses from clients is a huge bottleneck, with denials because something as simple as a 'Suite' is written as 'St.' for example. Also had instance of a client being able to view and invoice but not able to verify company details or click to make the payment. **What problems is Capchase solving and how is that benefiting you?** Allows us to serve clients who otherwise would not use our service as they'd have to pay upfront, which isnt always an option. **Official Response from Carolyn Hoffner:** > We're glad to hear that Capchase has helped you serve clients who may not have been able to use your software otherwise! We hear you on the challenges you faced and are releasing an upgraded approval engine to better match company addresses for the customer qualification step. We'd love to jump on a call to deep dive into your specific cases to ensure this upgrade solves them. We apologize for that momentary lapse on the payment link but are glad it was resolved quickly. ### 13. Works for our current state of business **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Capchase?** Capchase provides our SMB customers with access to financing options that would otherwise deter their ability to purchase our software. Capchase's integrations with Hubspot make it easy for our salespeople to qualify and create payment options without having to use a separate platform. Finally, Capchase's customer support and account communications are extremely reactive and they have demonstrated their ability to provide flexibility to our business. **What do you dislike about Capchase?** Capchase's software platform is still early, so there are features not fully built out to support our business requirements -- including the integration of sales tax, addition of custom line items (ie services), and a few more. **What problems is Capchase solving and how is that benefiting you?** With our annual upfront payment requirements, there is a cohort of SMB prospects that would otherwise not be able to afford our software. Capchase allows those customers the opportunity to finance their annual purchase by making monthly payments. There aren't many B2B SaaS providers like Capchase with this solution. ### 14. Great option to provide flexible payment options **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Capchase?** It provides us with additional payment options for our clients that have certain limitations and need some fleibility to leverage our services. **What do you dislike about Capchase?** Sometimes the Approval process can be a little finicky, but once you start leveraging some strategic webistes to confirm details on your buyers then a better motion can be developed. **What problems is Capchase solving and how is that benefiting you?** They provide us with flexible payment options for customers that don'y have the funds to pay annually. ### 15. Capchase usage for payment processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Capchase?** The salesforce integration is great, the team is very responsive, we use it every day multiple times a day, implementation was quick and easy. **What do you dislike about Capchase?** I would love to have a portal to view checkpoints as to where the client is in the process, although they did provide a sample link that we can navigate through for reference being able to see where the client is would be good **What problems is Capchase solving and how is that benefiting you?** Accepting payment plans under the length of contract i.e. annual contract/monthly payment schedule. This allows us to open up our product solutions to a wider range of clients. ### 16. Capchase: the Financing option! **Rating:** 4.5/5.0 stars **Reviewed by:** Ethan C. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Capchase?** They are a solid company and they have given us the tool to get more cashflow in our company! **What do you dislike about Capchase?** The reporting is not the best so we struggle a little bit with that part. **What problems is Capchase solving and how is that benefiting you?** Cash Flow problems and is giving us the benefit to our company to get more money in less time while giving the customer the option to monthly instalments ### 17. The Capchase team is quick to respond, problem solve and open to collaborations. **Rating:** 5.0/5.0 stars **Reviewed by:** Anda W. | Director of Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** The team is super helpful and quick to answer questions! **What do you dislike about Capchase?** There is not much to dislike. Sometimes the dashboard is a bit confusing but that is pretty minor. **What problems is Capchase solving and how is that benefiting you?** Capchase assists us in providing payment plans for customers who may not be able to finance our product otherwise. ### 18. Very good! Great staff! **Rating:** 4.0/5.0 stars **Reviewed by:** Adam F. | Account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Capchase?** Its ease of use. Its so easy to use and the staff are very attentive and responsive **What do you dislike about Capchase?** Sometimes its difficult to find the incorporation details for a business I'm working with. the approval process is a little finicky. **What problems is Capchase solving and how is that benefiting you?** cashflow issues for the business. **Official Response from Carolyn Hoffner:** > We're thrilled to hear that you find Capchase easy to use and that our staff are attentive and responsive. We strive to provide a seamless experience for our customers. Stay tuned for some updates in the customer incorporation details step, we'll continue to innovate in that area and appreciate your feedback on that. ### 19. Absolute Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** James T. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Capchase?** Offers business owners with more flexible options and increases liklihood of sales! The best! **What do you dislike about Capchase?** Sometimes it is a little difficult to qualify leads through open corporates, but for the most part is great **What problems is Capchase solving and how is that benefiting you?** Avoiding the need for an upfront investment from business owners ### 20. Great company, very helpful when assistance is needed. Amazing API **Rating:** 5.0/5.0 stars **Reviewed by:** Carmelo C. | Sales Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** The convenience of use. It is also very easy to get in touch with a team member when help is needed **What do you dislike about Capchase?** The charge doesn't get initiated immediately **What problems is Capchase solving and how is that benefiting you?** Helping us give flexible options to make it easier for our customers to pay. ### 21. Capchase makes my life a lot easier **Rating:** 5.0/5.0 stars **Reviewed by:** Cole G. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Capchase?** Easy for our customers to use and allows us to present them flexible options **What do you dislike about Capchase?** Can be difficult to get customers approved **What problems is Capchase solving and how is that benefiting you?** It allows us to present our customers more flexible payment options. ### 22. MP Cap Chase review **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Capchase?** The overall team support. They're their when you need **What do you dislike about Capchase?** Not much comes to mind, they have it really figured out **What problems is Capchase solving and how is that benefiting you?** Helping us bill clients monthly, making it easier for them to purchase ### 23. Great financing payment platform **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel E. | Sr Finance and Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Capchase?** The speed and support they provide in each of the transactions **What do you dislike about Capchase?** The website sometimes is slow and the reporting has a lot of room of growth **What problems is Capchase solving and how is that benefiting you?** Managing payments and all the support so the customer continues to pay **Official Response from Carolyn Hoffner:** > We're glad that you find our support to be helpful and fast and to hear that we're providing a valuable service to your team by managing your customers' payments. We understand the importance of a smooth website experience and robust reporting, and you'll see some new reporting enhancements soon. Thank you for your feedback! ### 24. Cashflow while offering customers convenience **Rating:** 4.0/5.0 stars **Reviewed by:** Chays v. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Capchase?** What I best like CapChase is the ability to offer our customers monthly payment plans but recieve the income in advance. **What do you dislike about Capchase?** The Compnay authentication process can sometime fail if the infomation the customer supplies doesnt match the source that CapChase uses and slows down the process. **What problems is Capchase solving and how is that benefiting you?** We would like to offer monthly payments to our customers without loosing the cashflow injection that comes from annual payments. Capchase allows us to do just that! ### 25. Capchase Review: Fast Growth Financing with Some Limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Capchase?** Fast and Efficient Process & growth focused **What do you dislike about Capchase?** Costs of Financing, limited capablities with Maxio & Data sharing requirements **What problems is Capchase solving and how is that benefiting you?** Cash Flow Gaps **Official Response from Carolyn Hoffner:** > We're glad to hear that you have found our contract financing payment method to offer your customers to be fast and efficient, and that its helping your company grow and access your revenue faster! We'd be happy to improve the integration experience, thank you for sharing your feedback on that. Since this is anonymous, please reach out to your Customer Success rep so we can discuss your specific needs. ### 26. CapChase Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy T. | Sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** The user experience and customer service is second to none! **What do you dislike about Capchase?** We have had only great experiences with them! **What problems is Capchase solving and how is that benefiting you?** Giving a great user experience to customers **Official Response from Carolyn Hoffner:** > LOVE to hear it Jeremy, thanks! ### 27. Easy to use interface and makes it easier for my clients to pay with extended payment terms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Capchase?** Easy interface and makes it easy for clients to pay on extended payment terms while we get funds upfront. **What do you dislike about Capchase?** To start, payment links were long, but this has since been resolved. Sometimes the website bugs out a bit and this can be frustrating but the support team is very responsive **What problems is Capchase solving and how is that benefiting you?** Letting my clients buy now and pay later. Making it much easier for them to manager their funds **Official Response from Carolyn Hoffner:** > We're thrilled to hear that Capchase is making it easier for your clients to buy now and pay on their preferred terms, and that our support team has been responsive. We value your feedback and are always working to enhance our platform for a seamless experience; keep your feedback coming. Thank you for choosing Capchase! ### 28. Easy, responsive and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Derek B. | Vice President of Sales, SMB, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Capchase?** The team is super responsive, always ready to help. I also am very confident in the platform and that our clients experience will be seamless. **What do you dislike about Capchase?** I do not dislike anything. Rates are what they are if you want to offer flexible terms. **What problems is Capchase solving and how is that benefiting you?** Accellerating sales process, providing flexible terms for buyers and providing quick access to revenue. **Official Response from Carolyn Hoffner:** > We're thrilled to hear that you find our team responsive and the platform reliable. We are glad to be a part of helping your company continue to grow! ### 29. Capchase allows us to provide flexible payment options and close more deals! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** Capchase has been very helpful as it has allowed us to provide a monthly payment option to customers, especially in cases where upfront payment would be a sales barrier. The capchase team is extremely responsive and provides great support. **What do you dislike about Capchase?** Overall, my experience with capchase has been positive. **What problems is Capchase solving and how is that benefiting you?** As a sales rep, I was previously unable to offer monthly payments to potential customers, which was a dealbreaker for some. I now have the ability to offer monthly payments which ultimately allows me to close more deals, while the company is still able to recieve payment upfront. **Official Response from Carolyn Hoffner:** > Thank you for sharing your positive experience with Capchase! We're glad to hear that you have found our service helpful in overcoming sales barriers and closing more deals. We appreciate your feedback and look forward to continuing to support your business. ### 30. Makes me more money at my job **Rating:** 3.5/5.0 stars **Reviewed by:** Tate H. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** How easy the interface is and ease of use for clients. **What do you dislike about Capchase?** How long the links were to send to clients. Had a few back out becasue they did not feel comfortable with the link looking unprofesionaly long, I think. **What problems is Capchase solving and how is that benefiting you?** I give clients a flexable option to pay monthly while also getting the business all money upfront **Official Response from Carolyn Hoffner:** > We appreciate your feedback and are pleased to hear that Capchase is helping you and your clients! Happy to share that we recently released an update that automatically shortens the payment links, hopefully that solves the issue you faced. ### 31. Flexible payment options = More Deals Closed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Capchase?** Ease of use, UI, enables my clients to take advantage of promotional rates and pay in monthly installments **What do you dislike about Capchase?** There's always room for improvement. They are getting better as time goes on. **What problems is Capchase solving and how is that benefiting you?** Enables my clients to pay in monthly installments as opposed to buying in one lump sum for our digital services. ### 32. Excellent UI, superb Customer Service, reasonable rates and conditions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** The customer service and the User Interface and User Experience **What do you dislike about Capchase?** The terms are reasonable, however, they have mostly 12 month, sometimes 18 months and sometimes 2 year terms. Would be more ineresting with somewhat longer deal terms. **What problems is Capchase solving and how is that benefiting you?** Allowing us to offer more flexible payment terms to our clients ### 33. deardoc **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** easy payments very straight forward billing **What do you dislike about Capchase?** i actually havent found anything that would change or disliked my company loves the simplicity of everything and the Customer support team as well **What problems is Capchase solving and how is that benefiting you?** easy payment for my clientel **Official Response from Carolyn Hoffner:** > Thank you for your positive feedback. We're pleased to hear that you find our payments solution straightforward and easy to use! ### 34. The most flexible, easy to use financing application on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Capchase?** The UI is simple, clean, and easy to use and the payment options are extremely flexible as well. Couple that with the outstanding support team and it's a winner. **What do you dislike about Capchase?** Sometimes it takes longer than expected to get a buyer approved but eventually you get an answer one way or another. **What problems is Capchase solving and how is that benefiting you?** We are able to offer our customers flexibility in how they want to pay at a fair rate. ### 35. Efficient way to offer flexible payment terms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Capchase?** - Ease of use - Customer support (specifically quick response rate) - Buyer interface is slick **What do you dislike about Capchase?** - Lack of flexibility on ACH payments (only autodraft) - At times, users have trouble inputting information and get caught on certain screens. **What problems is Capchase solving and how is that benefiting you?** We were not able to offer flexible payment terms and capchase has solved that issue **Official Response from Carolyn Hoffner:** > We're happy to hear that Capchase has been able to solve your issue of offering flexible payment terms! We value your feedback about the ease of use and quick customer support. We are taking note of your interest in additional ACH payment options for your customers and will look into ways to continue to improve the user interface. If you have specific UI areas in mind, please send it to your CSM directly so we can get on that faster. Thank you! ### 36. Great way to access funding for clients who are cash prohibitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Capchase?** Quick approval, easy interface. I can easily navigate the platform without much trouble. **What do you dislike about Capchase?** Sometimes approval process takes longer than usual, this happens when a company is using DBA instead of the real business registration name. **What problems is Capchase solving and how is that benefiting you?** When a business wants to move forward but they are tight on cash flow, Capchase eliminates this problem and creates a solution in the buying journey ### 37. Good financing option **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Capchase?** The payment links are an easy option to send to customers **What do you dislike about Capchase?** The website is messy and sometimes hard to find the customer deal. Payment is inconsistent and there are often problems that cause a delay **What problems is Capchase solving and how is that benefiting you?** customers can pay in installments but we don't have to worry about tracking it ### 38. The CapChase team is super responsive and helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** The options for flexible payments - clients really appreciate that! It allows us to better serve clients. **What do you dislike about Capchase?** Nothing so far! If anything, maybe the approval process. **What problems is Capchase solving and how is that benefiting you?** The issue with upfront payment. Lots of clients we work with don't want to put up a large sum of money in the upfront. ### 39. Customer Success Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Capchase?** Very easy to use, team is also very helpeful, it is very simple to impliment as well! **What do you dislike about Capchase?** I don't use it to often, making it not as relevent to my day to day. **What problems is Capchase solving and how is that benefiting you?** Helping customers pay more effectively when up front payments are not options. ### 40. Easy to use and fluent communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Capchase?** The flexibility for clients and the communication with the reps **What do you dislike about Capchase?** Nothing, service and clarity were just as I expected. **What problems is Capchase solving and how is that benefiting you?** They gave my clients more flexible payment terms ### 41. Fast, efficient and frictionless! **Rating:** 5.0/5.0 stars **Reviewed by:** Domingo C. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Capchase?** The underwriting process took less than 48 hours. Their backend is very efficient and is able to take information from your ERP, payment platforms, and banks. Most importantly, is non-dilutive! **What do you dislike about Capchase?** Nothing to add here. Very good product and very efficient onboarding process. **What problems is Capchase solving and how is that benefiting you?** Extend the runway and close the working capital gap, without diluting current shareholders. Also, you don't go through the traditional banking scrutiny and bureaucracy ### 42. Great service and easily understood **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Capchase?** The team are very friendly and accessible; and very helpful in making the process work smoothly **What do you dislike about Capchase?** Nothing - it is a great product and well delivered **What problems is Capchase solving and how is that benefiting you?** Capchase provide a solution to cashflow based on increasing ARR, which provides a financing model to increase runway prior to equity raising. ## Capchase Discussions - [What is Capchase used for?](https://www.g2.com/discussions/what-is-capchase-used-for) - [View Capchase pricing details and edition comparison](https://www.g2.com/products/capchase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+19%3A45%3A45+-0500&secure%5Bsession_id%5D=d139a008-5506-432a-bab1-568fb6bbb597&secure%5Btoken%5D=990b5c8ff634f47fff34944acd780fdd37a10f015370ebedf30388dfbc49b2dc&format=llm_user) ## Capchase Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Capchase Features **Administration - Installment Payment and Buy Now Pay Later (BNPL)** - Email Notifications - Invoicing - Customer Portal - Loyalty Management **Dashboard** - Capital - Payouts - Fees - Payment Schedule **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)** - Payment Gateway - Payment Tracking - E-commerce Integration - Payment Scheduling **Integrations** - Subscription Management - Banking - Accounting **Analytics/Reporting** - Cash Balance - ARR - Valuation - Customer Metrics - Expenses **Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features** - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Recurring Revenue Finance** - Multi-step Planning ## Top Capchase Alternatives - [Brex](https://www.g2.com/products/brex/reviews) - 4.8/5.0 (1,559 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,691 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)