# Best AI Voice Assistants - Page 12 *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)* Retell AI leads the AI voice assistants category, rated 4.8 out of 5 on G2 based on 2,600+ verified reviews. For financial contact centers, Glia matches Retell's 4.8-star rating with specialized AI voice containment. ElevenLabs stands out for human-grade voice cloning capabilities at 4.5 stars. 1. Retell AI — 4.8/5 (2,600+ reviews): Production-grade AI voice agent deployment 2. ElevenLabs — 4.5/5 (1,100+ reviews): Human-grade voice cloning for conversational AI agents 3. Genesys Cloud CX — 4.4/5 (1,500+ reviews): Omnichannel voice bot orchestration with Architect flows 4. Glia — 4.8/5 (80+ reviews): AI voice containment for financial contact centers 5. Jotform AI Agents — 4.5/5 (700+ reviews): No-code voice agent deployment with multilingual support *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* AI voice assistant software enables people to interact with digital devices and systems using natural voice commands, conducting conversations, performing tasks, or transcribing speech into text. It combines automatic speech recognition (ASR), [natural language processing (NLP)](https://www.g2.com/categories/natural-language-processing-nlp), and AI to interpret spoken input and respond by speaking, performing actions, or retrieving information. ### Core Capabilities of AI Voice Assistants Software To qualify for inclusion in the AI Voice Assistants category, a product must: - Support natural language understanding (NLU) with high accuracy to ensure consistent caller experiences - Maintain conversation history to enable multi-turn interactions - Offer AI-powered call answering tools capable of handling incoming calls at all times - Ensure scalability to meet varying call volumes and business needs - Support ASR to convert spoken input into text - Use natural language generation (NLG) and text-to-speech (TTS) to produce natural-sounding responses - Include dialogue management to maintain context and support multi-turn conversations - Respond in real time to enable natural, human-like communication - Provide seamless human handoff to a live agent for unresolved or complex interactions ### How AI Voice Assistants Software Differs from Other Tools AI voice assistants are commonly integrated with [CRM platforms](https://www.g2.com/categories/crm), [call center software](https://www.g2.com/categories/call-center-infrastructure), and [IoT devices](https://www.g2.com/categories/internet-of-things-iot-platforms), enabling them to update records, trigger workflows, and control connected systems. This sets them apart from simple voice dictation tools, which focus solely on transcription. AI voice assistants are particularly valuable for small to mid-sized businesses seeking to reduce wait times, lower operational costs, and maintain professional customer service without scaling headcount. ### Insights from G2 on AI Voice Assistants Software Based on category trends on G2, real-time responsiveness and seamless human handoff stand out as the most valued capabilities. These platforms deliver measurable reductions in operational costs and improvements in customer experience consistency when handling high call volumes. ## Top AI Voice Assistants at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,582 reviews) | Production-grade AI voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 2 | [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) | 4.5/5.0 (1,146 reviews) | Human-grade voice cloning for conversational AI agents | "[ElevenLabs Delivers Super-Realistic Audio & Video with a Clean, Easy UI](https://www.g2.com/survey_responses/elevenlabs-review-13054760)" | | 3 | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5.0 (1,463 reviews) | Omnichannel voice bot orchestration with Architect flows | "[Effortless Setup, Powerful Integrations](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)" | | 4 | [Glia](https://www.g2.com/products/glia/reviews) | 4.8/5.0 (86 reviews) | AI voice containment for financial contact centers | "[Seamless Channel Switching, Unmatched Support](https://www.g2.com/survey_responses/glia-review-11801729)" | | 5 | [Synthflow](https://www.g2.com/products/synthflow/reviews) | 4.5/5.0 (1,010 reviews) | No-code AI voice agents with GHL integration | "[Clean, Intuitive UI That Streamlined Our Workflows Fast](https://www.g2.com/survey_responses/synthflow-review-12621357)" | | 6 | [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) | 4.7/5.0 (21 reviews) | 24/7 call screening, intake, and scheduling | "[We Love Smith.ai](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)" | | 7 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (628 reviews) | No-code voice agent deployment with multilingual support | "[Simplistic Design, Needs Better Customization Options](https://www.g2.com/survey_responses/jotform-ai-agents-review-13060056)" | | 8 | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5.0 (3,541 reviews) | AI-routed inbound call handling with UCaaS | "[User-Friendly Phone Service Provider For Small Business](https://www.g2.com/survey_responses/nextiva-review-12747800)" | | 9 | [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5.0 (1,628 reviews) | After-hours AI voice capture with call attribution | "[Easy Call Tracking Insights That Validate Marketing Performance](https://www.g2.com/survey_responses/callrail-review-12681264)" | | 10 | [Deepgram](https://www.g2.com/products/deepgram/reviews) | 4.6/5.0 (443 reviews) | — | "[Very Good for Transcripts, Summaries, and Content Preparation](https://www.g2.com/survey_responses/deepgram-review-12926548)" | ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1371397&focus%5B%5D=1319598&focus%5B%5D=4215&focus%5B%5D=28903&focus%5B%5D=1462546&focus%5B%5D=1386425&focus%5B%5D=1437428&focus%5B%5D=53495) Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, Glia, Smith.ai AI Receptionist, Synthflow, Jotform AI Agents, and Nextiva. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=glia&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=synthflow&focus%5B%5D=jotform-ai-agents&focus%5B%5D=nextiva) ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 491 ### Category Stats (Jul 2026) - **Average Rating**: 4.7/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Kimi (+3.71%) - Among all products in this category, Kimi recorded the largest rating increase compared to last month *Last updated: July 08, 2026* ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 26,800+ Authentic Reviews - 491+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Voice Assistants Is Best for Your Use Case? - **Leader:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Highest Performer:** [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - **Easiest to Use:** [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### Thoughtly Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-07-08T23%3A11%3A43Z&secure%5Bdisplayable_resource_id%5D=1010753&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010753&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1352574&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants&secure%5Btoken%5D=f3ec190b27dd7d6c0a5e4465bde7a664a19e94b078a976f0ce32649cdfd79451&secure%5Burl%5D=https%3A%2F%2Fthoughtly.com%2Fdemo&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated AI Voice Assistants Products in 2026? ### 1. [Langcall](https://www.g2.com/products/langcall/reviews) LangCall is an AI-powered service designed to manage both inbound and outbound phone calls, automating routine interactions to enhance efficiency and productivity. By leveraging advanced natural language processing and human-like voice synthesis, LangCall handles tasks such as filtering spam calls, providing after-hours support, responding to frequently asked questions, and navigating phone menus. This allows businesses and individuals to focus on more strategic activities while ensuring seamless communication. Key Features and Functionality: - Inbound Call Management: LangCall efficiently filters and screens incoming calls, identifying and blocking spam or marketing calls, and ensuring that only important calls reach the user. - Outbound Call Automation: The AI agents can initiate calls to perform tasks like placing orders, gathering information, or connecting users to human representatives by navigating phone menus and waiting in queues. - Natural-Sounding AI Voices: Utilizing ultra-high-quality, human-like voices, LangCall provides a natural and engaging caller experience. - Low Latency and Interruptibility: With sub-second response times, the AI ensures real-time interactions and allows users to intervene or end calls at any moment. - Customizable AI Assistants: Users can personalize their AI assistant by naming it and selecting a preferred voice, as well as programming it to handle specific tasks using simple instructions. - Real-Time Monitoring and Control: Active calls are streamed in real-time to the user's dashboard, providing the ability to monitor conversations and terminate them if necessary. Primary Value and User Solutions: LangCall addresses the challenge of managing time-consuming and repetitive phone interactions by automating these processes with AI. This solution is particularly beneficial for businesses seeking to improve customer service efficiency, reduce hold times, and ensure 24/7 availability without the need for additional human resources. By handling routine calls, LangCall enables users to concentrate on more critical tasks, thereby enhancing overall productivity and customer satisfaction. **Who Is the Company Behind Langcall?** - **Seller:** [LangCall](https://www.g2.com/sellers/langcall) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 2. [Langchats](https://www.g2.com/products/langchats/reviews) Langchats is an AI-driven language learning platform designed to help users achieve fluency through real-time, voice-to-voice conversations. By engaging in interactive dialogues from the outset, learners can develop practical speaking skills in a natural and immersive environment. Key Features and Functionality: - AI-Powered Conversations: Engage in real-time voice interactions for an authentic learning experience, or opt for non-realtime voice or text-based conversations at your own pace. - Conversation Contexts: Customize your learning by setting specific or general contexts for conversations, and practice targeted vocabulary and phrases. - Instant Feedback & Corrections: Receive immediate, personalized feedback on grammar and vocabulary to enhance accuracy and understanding. - Progress Tracking & Analytics: Monitor your language learning journey with detailed analytics, tracking vocabulary growth and identifying areas for improvement. - Multiple Languages: Learn various languages, including Spanish, French, German, Italian, and English, with AI partners that simulate native-level conversations. - Translations: Access instant translations of conversation messages to aid comprehension and learning. - Suggestions: Receive AI-generated prompts during conversations to assist in formulating responses when needed. Primary Value and User Solutions: Langchats addresses the common challenge of transitioning from theoretical knowledge to practical speaking ability in language learning. By facilitating real-time conversations with AI, it provides a safe and supportive environment for learners to practice speaking from day one. This approach helps build confidence, improve pronunciation, and develop conversational skills essential for real-world communication. The platform's personalized feedback and progress tracking ensure that users can identify strengths and areas for improvement, making the language acquisition process more efficient and enjoyable. **Who Is the Company Behind Langchats?** - **Seller:** [Langchats](https://www.g2.com/sellers/langchats) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 3. [Leverage Automated Voice AI](https://www.g2.com/products/leverage-automated-voice-ai/reviews) Managed voice AI receptionist service for Microsoft Teams Phone and Cisco Webex Calling. Leverage Automated deploys 24/7 AI-powered call handling for mid-market businesses (50-500+ employees). Our AI receptionist answers calls, routes to departments, takes messages, schedules appointments, and transfers to live staff — callers don't know they're talking to AI. The only managed voice AI service covering both Microsoft Teams and Cisco Webex. Integrates with your existing phone system, no rip and replace. **Who Is the Company Behind Leverage Automated Voice AI?** - **Seller:** [Leverage Automated](https://www.g2.com/sellers/leverage-automated) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [Linea](https://www.g2.com/products/linea/reviews) Linea is an AI-powered receptionist built for service businesses that can't afford to miss a call. Most service businesses lose revenue not because they're bad at their work — but because calls go unanswered, leads hit voicemail, and appointments slip through the cracks after hours. Linea solves this by answering every inbound call with a natural, human-like voice, 24 hours a day, 7 days a week. **Who Is the Company Behind Linea?** - **Seller:** [Competitive Scale](https://www.g2.com/sellers/competitive-scale) - **Year Founded:** 2024 - **HQ Location:** Toronto, AR - **LinkedIn® Page:** https://www.linkedin.com/company/competitivescale/ (1 employees on LinkedIn®) ### 5. [Lucia](https://www.g2.com/products/lucia/reviews) All-in-one AI workspace for leadership teams. The suite of AI tools and LLMs help executives lead their business with speed and accuracy. **Who Is the Company Behind Lucia?** - **Seller:** [LeedAB](https://www.g2.com/sellers/leedab) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/leed_ab (2 employees on LinkedIn®) ### 6. [LuMay Voice Agent](https://www.g2.com/products/lumay-voice-agent/reviews) LuMay Voice Agent is an AI that can call, talk, listen, understand, and take actions on behalf of a business. **Who Is the Company Behind LuMay Voice Agent?** - **Seller:** [LuMay](https://www.g2.com/sellers/lumay) - **Year Founded:** 2024 - **HQ Location:** Dover, US - **LinkedIn® Page:** https://www.linkedin.com/company/lumay/ (21 employees on LinkedIn®) ### 7. [LupaSearch](https://www.g2.com/products/lupasearch/reviews) LupaSearch – AI-Powered eCommerce Search & Discovery About LupaSearch: Headquartered in Europe and founded by a team of veteran search engineers and data scientists, LupaSearch is a fast-growing technology company dedicated to solving the complexities of eCommerce findability. We specialize in serving mid-to-enterprise level online retailers who manage large, complex catalogs. Our mission is to bridge the gap between human intent and machine results, helping businesses globally turn their site search into a high-performing sales assistant. Key Features & Functionality: LupaSearch offers a sophisticated Hybrid Search Engine that combines vector-based semantic search with advanced keyword matching and Large Language Models (LLMs). This ensures the platform understands the "why" behind a query, handling typos, long-tail searches, and multilingual nuances with ease. Key functionalities include AI-driven personalization, dynamic faceted navigation that adapts to search context, and automated product recommendations. Designed for developers and business users alike, our seamless API allows for custom ranking based on business priorities like margins, stock levels, or active promotions. Primary Value & Problem Solved We solve the "zero-results" problem and eliminate the friction that causes high-intent customers to bounce. By providing highly relevant, personalized results in milliseconds, LupaSearch significantly boosts search conversion rates (CR) and revenue per session. We turn site search from a basic utility into a strategic revenue-driving channel, giving eCommerce teams the data-driven insights they need to understand customer demand and optimize their assortment. **Average Rating:** 4.9/5.0 **Total Reviews:** 25 **Who Is the Company Behind LupaSearch?** - **Seller:** [LupaSearch](https://www.g2.com/sellers/lupasearch) - **Company Website:** https://www.lupasearch.com - **Year Founded:** 2021 - **HQ Location:** Kaunas, LT - **Twitter:** @LupaSearch (6 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lupasearch/?originalSubdomain=lt (11 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 46% Mid-Market, 38% Small-Business #### What Are LupaSearch's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Easy Integrations (9 reviews) - Search Technology (9 reviews) - Speed (9 reviews) - Ease of Use (8 reviews) **Cons:** - Improvement Needed (6 reviews) - Difficult Learning (5 reviews) - High Learning Curve (5 reviews) - Poor UI (5 reviews) - User Difficulty (4 reviews) ### What Do G2 Reviewers Say About LupaSearch? *AI-generated summary from verified user reviews* **Pros:** - Users commend LupaSearch for its **exceptional customer support** , highlighting their prompt assistance and impactful guidance. - Users appreciate the **easy integrations** of LupaSearch, with a seamless setup supported by a helpful team. - Users appreciate the **advanced search technology** of LupaSearch, enhancing user experience and boosting site conversion rates. - Users highlight the **speed of search results** in LupaSearch, enhancing customer experience and boosting conversion rates. - Users value the **ease of use** of LupaSearch, benefiting from its straightforward interface and intuitive features. **Cons:** - Users feel that **improvement is needed** in onboarding and making the administration console less overwhelming for new users. - Users find the **difficult learning curve** of LupaSearch daunting, particularly for non-technical individuals adjusting to its features. - Users find the **high learning curve** of LupaSearch challenging, needing time to master its advanced features and configurations. - Users find the **user interface lacking** in intuition and attractiveness, hindering overall user experience on LupaSearch. - Users find LupaSearch's **complex interface** challenging initially, requiring time to navigate and configure effectively. #### What Are Recent G2 Reviews of LupaSearch? **"[Seamless Integration, Fast Search and Outstanding Ongoing Support](https://www.g2.com/survey_responses/lupasearch-review-12329596)"** **Rating:** 5.0/5.0 stars *— Jurgis V.* [Read full review](https://www.g2.com/survey_responses/lupasearch-review-12329596) --- **"[Fast, Accurate Search with Smooth Integration and Top-notch Support](https://www.g2.com/survey_responses/lupasearch-review-12280030)"** **Rating:** 4.5/5.0 stars *— Odeta .* [Read full review](https://www.g2.com/survey_responses/lupasearch-review-12280030) --- ### 8. [Marr Labs](https://www.g2.com/products/marr-labs/reviews) Marr Labs offers AI-powered voice agents designed to revolutionize customer interactions by providing human-like, empathetic service. These agents seamlessly integrate into existing workflows, eliminating hold times, reducing operational costs, and enabling effortless scalability. By learning from your data, Marr Labs' AI voice agents deliver personalized and consistent customer experiences across various industries. Key Features and Functionality: - Immediate Customer Engagement: Respond to inquiries in under one second, maximizing opportunities and eliminating wait times. - Consistent, High-Quality Interactions: AI-driven conversations ensure uniform service, reducing errors and delivering a seamless customer experience. - On-Demand Scalability: Effortlessly scale operations to handle seasonal peaks, market shifts, and business growth without increasing overhead or staffing constraints. - Quick Setup: Deploy effortlessly with pre-configured agents that require no engineering resources, allowing immediate operational readiness. - Managed Service: Comprehensive deployment and maintenance handled by Marr Labs, ensuring seamless operation from day one. - Secure and Reliable: AICPA SOC 2 compliance and 99.95% guaranteed uptime safeguard your data and deliver dependable service. Primary Value and Solutions Provided: Marr Labs' AI voice agents address critical business challenges by enhancing efficiency, engagement, and scalability. They enable businesses to operate smarter by automating routine tasks, allowing human agents to focus on complex issues. This leads to improved customer satisfaction, reduced operational costs, and the ability to handle increased call volumes without additional staffing. By providing immediate, consistent, and high-quality interactions, Marr Labs helps businesses build stronger customer relationships and drive growth. **Who Is the Company Behind Marr Labs?** - **Seller:** [Marr Labs](https://www.g2.com/sellers/marr-labs) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/marrlabs/ (18 employees on LinkedIn®) ### 9. [Medreception AI](https://www.g2.com/products/medreception-ai/reviews) MedReception.ai is an AI-powered receptionist built for medical practices. It answers every patient call instantly, routes calls to the right person or department, schedules appointments, and handles FAQs — all while being fully HIPAA-compliant. Medical practices using MedReception.ai report: 30% fewer voicemails in the first week 25% drop in call volume reaching staff 8+ staff hours saved per week in a 3-provider office Unlike generic call centers or chatbots, MedReception.ai is designed specifically for healthcare: Secure, HIPAA-approved communication Multilingual (English, Spanish, plus 35+ languages) Seamless EMR & scheduling system integrations Customizable scripts to reflect your practice’s voice 24/7/365 availability — never misses a call Ideal for: Independent physicians, group practices, specialty clinics, and healthcare organizations that want to reduce missed calls, free up staff time, and improve patient satisfaction. **Who Is the Company Behind Medreception AI?** - **Seller:** [Medreception AI](https://www.g2.com/sellers/medreception-ai) - **Year Founded:** 2024 - **HQ Location:** Bradenton, US - **LinkedIn® Page:** https://www.linkedin.com/company/medreception-ai/ (1 employees on LinkedIn®) ### 10. [Millis AI](https://www.g2.com/products/millis-ai/reviews) Millis AI is an advanced platform designed to empower users in creating and deploying next-generation voice agents with ultra-low latency, achieving response times as fast as 600 milliseconds. Catering to both developers and non-technical users, it simplifies the development of sophisticated voice applications that deliver seamless, human-like interactions. With its intuitive no-code and low-code options, Millis AI enables rapid deployment of voice agents across various industries, enhancing user engagement and operational efficiency. Key Features and Functionality: - Ultra-Low Latency: Delivers voice agents with groundbreaking 600ms response times, ensuring natural and fluid conversations. - No-Code/Low-Code Development: Offers user-friendly tools that allow for the creation and customization of voice agents without extensive programming knowledge. - Extensive Integrations: Seamlessly connects with various APIs, CRMs, calendars, and SaaS platforms, enhancing the versatility and functionality of voice agents. - Global Telephony Integration: Supports inbound and outbound calls in over 100 countries, facilitating a wide-reaching deployment of voice agents. - Flexible LLM Integration: Compatible with leading large language models (LLMs) such as OpenAI, as well as open-source models like Mistral and Llama, or custom LLMs. - Natural Voice Selection: Provides access to a range of natural-sounding voice providers, including ElevenLabs, PlayHT, and Cartesia, with the option to use custom cloned voices. - Affordable Pricing: Offers competitive pricing starting at $0.02 per minute, making advanced voice AI accessible for projects of all sizes. Primary Value and User Solutions: Millis AI addresses common challenges in voice AI development, such as high latency and complex integration processes. By providing a platform with ultra-low latency and user-friendly development options, it enables the rapid creation of responsive and natural-sounding voice agents. This capability is particularly valuable for applications in customer support, virtual assistance, and automation, where timely and human-like interactions are crucial. Additionally, its extensive integration options and global telephony support allow businesses to deploy voice agents that seamlessly fit into existing workflows and reach a broad audience, thereby enhancing customer engagement and operational efficiency. **Who Is the Company Behind Millis AI?** - **Seller:** [Millis](https://www.g2.com/sellers/millis) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/millis-ai (1 employees on LinkedIn®) ### 11. [MissCallaway](https://www.g2.com/products/misscallaway/reviews) MissCallaway is an AI receptionist for local trades and service businesses. It answers missed calls 24/7, captures caller details, qualifies leads, and sends automatic follow-up texts — without hiring staff or managing a call center. Built for plumbers, electricians, roofers, HVAC contractors, and other local service businesses that lose jobs every time a call goes unanswered. No contracts, no setup complexity. **Who Is the Company Behind MissCallaway?** - **Seller:** [Miss Callaway](https://www.g2.com/sellers/miss-callaway) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [MissedCalls.help](https://www.g2.com/products/missedcalls-help/reviews) MissedCalls.help replaces outdated voicemails with smart, human-sounding AI Receptionists that answer client calls after hours, book appointments, and forward important messages to your team. Perfect for small and medium businesses that can’t afford to miss a single call. **Who Is the Company Behind MissedCalls.help?** - **Seller:** [MissedCalls](https://www.g2.com/sellers/missedcalls) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/missedcalls-help/ (1 employees on LinkedIn®) ### 13. [mmi68](https://www.g2.com/products/mmi68/reviews) mmi68 is India's sovereign AI voice agent platform by AD&AR Technologies. Automates lead qualification, COD order verification, voice surveys, and customer support in 22 Indian languages. 100% in-house proprietary technology, complete data residency in India. DPIIT-recognized, ISO 9001:2015 certified, MSME registered. **Who Is the Company Behind mmi68?** - **Seller:** [ad&ar technologies](https://www.g2.com/sellers/ad-ar-technologies) - **Year Founded:** 2022 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/ad-ar-technologies-private-limited/ (2 employees on LinkedIn®) ### 14. [MORI AI](https://www.g2.com/products/mori-ai/reviews) Mori AI is an AI-powered voice agent designed for automotive dealerships. It answers inbound calls automatically, handles common customer inquiries, and books service appointments without requiring a live agent. The core purpose is to ensure every call gets answered — eliminating hold times, missed calls, and after-hours gaps. It engages callers in natural conversation and routes or resolves requests based on the caller's needs, with service booking being the primary use case. Mori AI is built by DealerMine and integrates directly with the DealerMine CRM platform, meaning appointments booked through the AI agent flow into the dealership's existing workflows. **Who Is the Company Behind MORI AI?** - **Seller:** [Quorum Infotech](https://www.g2.com/sellers/quorum-infotech) - **Year Founded:** 1996 - **HQ Location:** Calgary, CA - **LinkedIn® Page:** https://www.linkedin.com/company/quoruminformationtechnologies/ (124 employees on LinkedIn®) ### 15. [Moshi](https://www.g2.com/products/moshi/reviews) Moshi is an advanced real-time voice AI developed by Kyutai, designed to facilitate natural and spontaneous spoken interactions between humans and machines. Unlike traditional text-based communication, Moshi emphasizes the nuances of oral communication, capturing elements such as hesitation, interruptions, and emotional expression. This innovative approach enables more engaging and lifelike conversations, setting a new standard in voice AI technology. Key Features and Functionality: - Low-Latency Conversational AI: Moshi offers the lowest latency in conversational AI, ensuring seamless and immediate responses during interactions. - Continuous Listening and Speaking: The model can listen and speak simultaneously without the need for explicitly modeling speaker turns or interruptions, allowing for fluid and dynamic conversations. - Expressivity and Spontaneity: Moshi's design captures the expressiveness and spontaneity inherent in human speech, enabling it to engage in fun roleplay and more natural dialogues. - Integrated Multimodal Modeling: The AI integrates audio language modeling with real-time transcription, displaying its speech as text without relying on separate automatic speech recognition (ASR) or text-to-speech (TTS) systems. Primary Value and User Solutions: Moshi addresses the challenge of creating AI systems that can engage in natural, real-time spoken interactions, bridging the gap between human oral communication and machine understanding. By capturing the subtleties of speech, such as tone, emotion, and spontaneity, Moshi enhances user experience in applications requiring voice interaction. This capability is particularly valuable in scenarios where traditional text-based interfaces fall short, such as in customer service, virtual assistance, and interactive entertainment. **Who Is the Company Behind Moshi?** - **Seller:** [Kyutai](https://www.g2.com/sellers/kyutai) - **Year Founded:** 2023 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/kyutai-labs (48 employees on LinkedIn®) ### 16. [MyAI Frontdesk](https://www.g2.com/products/myai-frontdesk/reviews) **Who Is the Company Behind MyAI Frontdesk?** - **Seller:** [MyAI Frontdesk](https://www.g2.com/sellers/myai-frontdesk) - **HQ Location:** N/A - **Twitter:** @myaifrontdesk (143 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/myaifrontdesk (1 employees on LinkedIn®) ### 17. [Myclony](https://www.g2.com/products/myclony/reviews) MyClony is an advanced voice cloning and customization platform designed to help SaaS companies deliver personalized customer experiences throughout the entire user journey. By integrating ultra-realistic voice replicas with approximately 500ms latency, MyClony ensures interactions feel like genuine conversations, enhancing engagement from the first visit to post-subscription. Key Features and Functionality: - Ultra-Realistic Voice Cloning: Replicates human voices with high fidelity, providing authentic and engaging interactions. - Multiple Voice Buttons: Allows creation of various voice buttons, each with unique sounds and personalized prompts, enabling tailored user experiences. - 24/7 Personalized Voice Interaction: Offers continuous, human-like voice support, ensuring customers receive empathetic assistance at any time. - Consistent and Accurate Information: Delivers up-to-date and reliable responses, minimizing confusion and building trust. Primary Value and User Solutions: MyClony addresses the challenge of impersonal digital interactions by humanizing customer engagement. It enables businesses to create deeper emotional connections through personalized voice interactions, available around the clock. This approach not only enhances customer satisfaction but also fosters stronger relationships, leading to increased loyalty and trust. **Who Is the Company Behind Myclony?** - **Seller:** [MyClony](https://www.g2.com/sellers/myclony) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 18. [MysticVoicePro AI Receptionist](https://www.g2.com/products/mysticvoicepro-ai-receptionist/reviews) AI Receptionist for small businesses and solopreneurs **Who Is the Company Behind MysticVoicePro AI Receptionist?** - **Seller:** [Mystic Web Systems](https://www.g2.com/sellers/mystic-web-systems) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 19. [Nemo](https://www.g2.com/products/nemoassistant-nemo/reviews) Nemo is a voice-activated, automated financial assistant designed to empower CEOs and financial managers by delivering real-time financial insights without the need for spreadsheets, dashboards, or advanced data skills. By integrating directly with major ERP systems, Nemo provides instant access to critical financial data, enabling informed decision-making and proactive financial management. Key Features and Functionality: - Financial Performance Monitoring: Nemo continuously tracks financial plans and analyzes performance, offering timely alerts on potential risks and deviations. - Automated Reporting: Users can request and receive comprehensive financial reports through simple voice commands, eliminating manual report generation. - Data Exploration: Nemo facilitates the creation of new reports, tables, and charts swiftly, allowing users to filter, add, remove, group, or sort data columns effortlessly. - KPI Monitoring: The assistant provides visual scorecards that condense extensive financial information into a single screen, aiding in the visualization of key performance indicators. - Financial Dictionary Access: Nemo offers access to a financial dictionary and resources like Investopedia, enhancing users' financial literacy and understanding. - Ad-Hoc Analysis: Capable of answering a wide range of pre-programmed financial questions, Nemo also adapts to new queries, providing relevant insights promptly. Primary Value and Solutions Provided: Nemo addresses the challenges of traditional financial analysis by automating data retrieval and analysis processes, thereby reducing the reliance on manual labor and minimizing the risk of human error. It empowers decision-makers with immediate access to accurate financial information, facilitating proactive management and strategic planning. By streamlining financial reporting and analysis, Nemo enhances operational efficiency, supports cost control, and enables businesses to respond swiftly to financial challenges and opportunities. **Who Is the Company Behind Nemo?** - **Seller:** [Nemoassistant](https://www.g2.com/sellers/nemoassistant) - **Year Founded:** 2020 - **HQ Location:** Houston, US - **LinkedIn® Page:** https://www.linkedin.com/company/89720840/ (1 employees on LinkedIn®) ### 20. [Neo](https://www.g2.com/products/pentabay-software-neo/reviews) NEO by Pentabay is an enterprise-grade AI call automation platform designed specifically for Canadian businesses that want to reduce the cost and complexity of managing high call volumes. Unlike traditional IVR systems that frustrate customers with rigid menus, NEO uses conversational AI to handle real phone calls naturally — listening, responding, and adapting to what callers actually say. Whether it's inbound customer support, outbound appointment reminders, or follow-up calls, NEO manages the entire conversation from start to finish. Who is NEO for? NEO is ideal for Canadian businesses in healthcare, financial services, retail, legal, and logistics that handle a high volume of routine phone calls. It works best for teams of 10 to 500+ employees looking to scale their customer support without scaling their headcount. Key benefits: - Automates repetitive inbound and outbound calls 24/7 - Reduces call handling costs by up to 60% - Seamlessly escalates complex calls to human agents - Fully PIPEDA-compliant — built and hosted in Canada - Real-time call transcription and analytics dashboard - Integrates with Salesforce, HubSpot, Zendesk, and more - No scripts, no complex setup — live within hours Support and onboarding: Every NEO customer receives dedicated onboarding support from the Pentabay team. We help you configure your first call flows, test your setup, and go live quickly. Ongoing support is available via email, chat, and phone. Pricing: NEO offers flexible pricing based on call volume and team size. Contact the Pentabay team for a personalised quote and free demo. **Who Is the Company Behind Neo?** - **Seller:** [Pentabay Software](https://www.g2.com/sellers/pentabay-software) - **Year Founded:** 2018 - **HQ Location:** Oakville, CA - **LinkedIn® Page:** https://linkedin.com/company/35526097 (25 employees on LinkedIn®) ### 21. [Neobound](https://www.g2.com/products/neobound/reviews) Provider of AI-powered call agent software for lead management and sales automation. This software solution enables businesses to efficiently manage calls, automate lead follow-up, and seamlessly integrate with major CRM platforms. The AI agents conduct human-like conversations, qualify leads, and handle objections, improving sales efficiency. The platform offers features such as smart follow-up sequences, personalized communication via WhatsApp and email, and real-time lead management. It supports various integrations and prioritizes data security and privacy compliance. **Who Is the Company Behind Neobound?** - **Seller:** [Neobound](https://www.g2.com/sellers/neobound) - **HQ Location:** Gurgaon, IN - **LinkedIn® Page:** https://www.linkedin.com/company/neobound/ (4 employees on LinkedIn®) ### 22. [Neuro (ADHD)](https://www.g2.com/products/neuro-adhd/reviews) Claudia is an AI-powered personal assistant specifically designed to support adults with ADHD. Developed by individuals who understand the unique challenges of ADHD, Claudia offers a voice-first interface that allows users to articulate their thoughts naturally. She processes these inputs to help organize tasks, set reminders, and manage daily routines, aiming to reduce the cognitive load associated with traditional planning methods. Key Features and Functionality: - Voice-Activated Interaction: Users can speak their thoughts directly to Claudia, eliminating the need for typing or navigating complex menus. - Task Management: Claudia breaks down tasks into manageable steps, prioritizes them, and schedules them appropriately, facilitating better focus and productivity. - Integrated System: Combining tasks, notes, reminders, goals, and routines into a single platform, Claudia reduces the need for multiple apps and subscriptions. - Energy-Aware Support: Claudia adapts task breakdowns based on the user's current energy levels, ensuring tasks are manageable and aligned with their capacity. - Personalized Guidance: Offering encouraging, ADHD-friendly guidance, Claudia helps users stay motivated and focused throughout their tasks. Primary Value and User Solutions: Claudia addresses common ADHD-related challenges such as task initiation difficulties, overwhelming to-do lists, and the inefficiency of juggling multiple organizational tools. By providing a streamlined, voice-activated system that understands the ADHD brain, Claudia empowers users to regain control over their daily lives, enhancing productivity and reducing stress. This personalized support system is built to be a reliable companion through both good and challenging times, offering consistent assistance tailored to the user's needs. **Who Is the Company Behind Neuro (ADHD)?** - **Seller:** [Neuro (ADHD)](https://www.g2.com/sellers/neuro-adhd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [NexaVoxa](https://www.g2.com/products/nexavoxa/reviews) NexaVoxa is an AI-powered conversational voice platform that enables businesses to automate real-time phone interactions using intelligent voice agents. Designed to handle complex conversations naturally, it supports key business processes such as customer support, lead generation, appointment scheduling, and sales outreach. **Who Is the Company Behind NexaVoxa?** - **Seller:** [NexaVoxa](https://www.g2.com/sellers/nexavoxa) - **Year Founded:** 2023 - **HQ Location:** Albany, US - **LinkedIn® Page:** https://linkedin.com/company/nexavoxa (4 employees on LinkedIn®) ### 24. [NextLevel.AI](https://www.g2.com/products/nextlevel-ai/reviews) Voice AI Agents Tailored for Your Business Empower your business with human-like, fully adaptable AI voice agents that work around the clock. Use tomorrow's technology to benefit today. NextLevel.AI is a Voice AI platform that conducts real, human-like phone conversations on behalf of businesses — answering inbound calls, qualifying outbound leads, booking appointments, and handling customer service 24/7, without human staff. Built on a real-time STT to LLM to TTS pipeline with sub-second response latency, the platform deploys as AI Receptionist, AI Sales Agent, or AI Call Center, directly to businesses or white-label for agencies and resellers. What Sets NextLevel.AI Apart? Conversational AI – Real-time, human-like phone conversations with no scripted IVR feel. Multilingual at Scale – Supports 30+ languages and handles 100 to 1,000 simultaneous calls. AI-Powered Automation – Eliminates manual call handling, lead qualification, and scheduling. Seamless Integration – Connects with HubSpot, Salesforce, Google Calendar, EHR/EMR, Zapier, n8n. White-Label Ready – Full reseller program for agencies, with 40–60% margin. Enterprise-Grade Compliance – HIPAA, GDPR, SOC2, ISO 27001, ISO 42001, HITRUST, PCI-DSS. Real-world use cases: home service companies calling back leads in under 60 seconds, clinics booking and rescheduling patients 24/7, real estate agencies qualifying inquiries instantly, sales teams reactivating cold databases at scale, and BPOs augmenting or replacing call center agents. Flexible pricing from $89/month (500 minutes) to $385/month (2,500 minutes), plus custom Enterprise plans. Pay-as-you-go option with $20 free credits and free setup. Every plan includes a 14-day free trial. Active across the US, Europe, Israel, and MENA, NextLevel.AI bridges the gap between automation and genuine customer experience for home services, healthcare, real estate, insurance, and BPO/call center businesses — redefining how companies handle every call. 🔗 Learn more: https://nextlevel.ai **Who Is the Company Behind NextLevel.AI?** - **Seller:** [NextLevel](https://www.g2.com/sellers/nextlevel) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [NFON](https://www.g2.com/products/nfon/reviews) NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **Who Is the Company Behind NFON?** - **Seller:** [NFON](https://www.g2.com/sellers/nfon) - **Company Website:** https://www.nfon.com/ - **Year Founded:** 2007 - **HQ Location:** Munich, DE - **LinkedIn® Page:** https://www.linkedin.com/company/nfon/ (379 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 27% Enterprise, 27% Small-Business #### What Are NFON's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Features (4 reviews) - Reliability (4 reviews) - Chat Feature (3 reviews) - Customer Support (3 reviews) **Cons:** - Poor Chat Functionality (2 reviews) - Connection Issues (1 reviews) - Expensive (1 reviews) - Platform Limitations (1 reviews) - Poor Documentation (1 reviews) ### What Do G2 Reviewers Say About NFON? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NFON, finding it reliable and efficient for daily tasks. - Users commend the **advanced AI features** of NFON, enhancing security, productivity, and seamless communication across teams. - Users appreciate the **reliability** of NFON, highlighting its stable communication and excellent call quality for business needs. - Users appreciate the **accurate chat feature** of NFON, enhancing productivity and offering reliable customer support. - Users appreciate the **fast, professional customer support** from NFON, enhancing their overall experience with the product. **Cons:** - Users find the **poor chat functionality** limits communication during video calls, necessitating alternative platforms. - Users experience occasional **connection issues** , though outages are typically brief and manageable. - Users feel the product is **expensive** and wish for more affordable pricing options despite some minor outages. - Users find the absence of a **chat feature during video calls** limits NFON’s functionality compared to competitors. - Users find the **documentation outdated** , making it challenging despite the product's overall simplicity. #### What Are Recent G2 Reviews of NFON? **"[Secure AI Features and Easy-to-Use Cloud Telephony](https://www.g2.com/survey_responses/nfon-review-12390702)"** **Rating:** 5.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/nfon-review-12390702) --- **"[The right decision for our IT consulting](https://www.g2.com/survey_responses/nfon-review-12365049)"** **Rating:** 4.0/5.0 stars *— Alexander M.* [Read full review](https://www.g2.com/survey_responses/nfon-review-12365049) --- ## What Is AI Voice Assistants? [Artificial Intelligence Software](https://www.g2.com/categories/artificial-intelligence) ## What Software Categories Are Similar to AI Voice Assistants? - [Contact Center Software](https://www.g2.com/categories/contact-center) - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) --- ## How Do You Choose the Right AI Voice Assistants? ### What You Should Know About AI Voice Assistants ### **AI Voice Assistants software buying insights at a glance** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants?utm_source=chatgpt.com) help businesses answer, manage, and route voice conversations at scale by combining speech-to-text, language understanding, dialogue management, and natural-sounding voice output. These ai voice agent platforms allow teams to answer calls, handle routine requests, qualify leads, schedule appointments, troubleshoot common issues, and transfer callers to the right human when needed. ([Source 1](https://www.g2.com/categories/ai-voice-assistants)) In practice, AI voice assistants help companies move from rigid phone trees and basic bots to more natural, conversational customer experiences. As customer expectations for speed and availability continue to rise, AI voice agents are becoming an essential part of the sales and support experience. Many teams now view them less as a nice add-on and more as an always-on front door for handling inbound demand. Businesses often adopt AI-powered voice assistants and AI voice agents to improve coverage, reduce missed calls, and scale operations without hiring ahead of demand. Buyers usually evaluate AI voice assistants based on how well they handle real conversations, not just polished demos. The biggest pattern I see is that teams comparing AI voice assistant software want tools that can manage call volume reliably, respond with low latency, and hand off cleanly when a human needs to step in. Across the category, satisfaction trends are strong, with an **average star rating of 4.62/5 and an average likelihood to recommend of 9.23/10**. Price perception is also generally positive, with a median score of 5/7, suggesting buyers see value when usage is predictable and implementation is done well. If you are comparing AI voice assistant platforms, the best fit is usually the one that performs consistently in live call environments, not just the one with the most impressive demo. Pricing typically follows a usage-based model, with most tools charging based on minutes, calls, conversations, agent seats, or a combination of these factors. Costs can increase quickly as call volume grows, additional phone numbers are added, or more advanced features like higher-quality voices and integrations are required. While overall pricing sentiment tends to be positive, buyers often pay close attention to how predictable and easy it is to forecast costs as usage scales over time. #### **Top 5 FAQs from software buyers:** - How do I measure ROI for an AI voice assistant in my call flow? - What integrations do I need for CRM, ticketing, and call center routing? - How do AI voice agents handle handoff to a human and keep context? - What is the real setup time for building and testing call flows? - How do I control voice quality, latency, and compliance requirements? G2’s top-rated AI Voice Assistant software include [Thoughtly](https://www.g2.com/sellers/thoughtly) **,** [Retell AI](https://www.g2.com/products/retell-ai/reviews) **,** [Pyto](https://www.g2.com/products/pyto/reviews) **, and** [Slang AI](https://www.g2.com/products/slang-ai/reviews). ### What are the top-reviewed AI Voice Assistants on G2? These are 5 of the top-reviews AI Voice Assistant software: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Number of Reviews: 1,396 - Satisfaction: 99 - Market Presence: 65 - G2 Score: 82 - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - Number of Reviews: 1,153 - Satisfaction: 57 - Market Presence: 76 - G2 Score: 67 - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Number of Reviews: 986 - Satisfaction: 88 - Market Presence: 56 - G2 Score: 72 - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - Number of Reviews: 467 - Satisfaction: 25 - Market Presence: 70 - G2 Score: 48 - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) - Number of Reviews: 110 - Satisfaction: 38 - Market Presence: 50 - G2 Score: 44 **Satisfaction score** reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment (not just star rating alone). ([Source 2](https://www.g2.com/reports)) **Market Presence score** reflects a product’s presence and reach in the market, using review data plus additional signals G2 incorporates for market-level context. ([Source 2](https://www.g2.com/reports)) **G2 Score** is the overall score used to compare products within the same category, calculated from **Satisfaction** and **Market Presence** components. ([Source 2](https://www.g2.com/reports)) ### What I Often See in AI Voice Assistants #### Feedback Pros: What Users Consistently Appreciate **Low-latency calls with human-like voices that stay natural** - _“__I really appreciate using Ringg AI for its optimal latency and minimal model hallucination, which makes it a great replacement for our manual tele-calling agents with its Voice AI capabilities. I love how integrating Ringg AI with our systems is super simple and straightforward. The team behind Ringg AI is extremely responsive and proactive, making the experience smooth and effective. Ringg AI has increased our overall operational efficacy, reduced overhead costs on manpower, and provided us with enriched insights on collection calls. I'd highly recommend it.” -_ [_Anusree Nandy_](https://www.g2.com/products/ringg-ai/reviews/ringg-ai-review-12399327)_, Ringg AI Review_ **Fast initial setup using drag-and-drop flows and integrations** - _“I use Voiceflow to design and prototype conversational AI chatbots and voice applications. Its visual drag-and-drop interface makes building, testing, and iterating conversational flows quick and straightforward. The platform supports team collaboration and API integrations, which boosts development efficiency. I really like its intuitive visual builder that makes designing complex conversational flows simple and easy to comprehend. Fast prototyping and real-time testing help me identify and resolve issues early in the development process…” -_ [_Sainath N._](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-12137993) _Voiceflow Review_ **Voice cloning and multilingual options for consistent brand tone** - _“The platform is incredibly intuitive to use with the largest and highest-quality voice library available. Voice cloning works surprisingly accurately, capturing nuances that other services miss. The AI Enhance feature adds natural liveliness to text that would otherwise sound robotic. Extensive customization options let me fine-tune voices for different projects and objectives, and the range of additional features keeps expanding with genuinely useful tools.” -_ [_Evgenii B_](https://www.g2.com/products/elevenlabsio/reviews/elevenlabs-review-12203802)_. ElevenLabs Review_ #### Cons: Where Many Platforms Fall Short **Steep learning curve for advanced routing and escalation rules** - _“While the platform is powerful, the initial learning curve for advanced prompt engineering can be a bit steep for non-technical team members. I would also like to see an even wider variety of localized accents for international markets beyond the standard options. Occasionally, the dashboard analytics could provide deeper granular insights into specific call drop-off points, though the current tools are still very functional. Lastly, while the Customer Support is helpful, having more extensive video documentation for niche edge-case scenarios would be a great addition to their already solid help center.” -_ [_Fabrizzo A._](https://www.g2.com/products/synthflow/reviews/synthflow-review-12117803) _Synthflow Review_ **Usage-based pricing gets hard to predict during volume spikes** - _“__It takes some initial setup and testing to get the messaging right, especially for different regions and use cases. Very technical or strategic discussions still need to be handled directly by me.Usage-based costs are something to keep an eye on as outreach volume increases.” -_ [_Mo F._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12184634) _TalkerIQ Review_ **Edge cases fail on complex, multi-step questions without guardrails** - _“__Setup takes real operational thinking: you need solid call flows, escalation rules, and client-specific knowledge boundaries. If you rush onboarding, the AI will sound less confident or ask redundant questions. Edge cases still require human takeover: complex billing disputes, emotionally charged callers, or policy exceptions still need a fast warm transfer path (TalkerIQ supports transfer, but you must design it well).” -_ [_Prashant S._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12190379) _TalkerIQ Review_ ### My Expert Takeaway on AI Voice Assistants in 2026 Teams that get the most value from AI voice assistants treat them as a system that evolves over time, not a phone tool you set up once and forget. Many organizations report strong satisfaction with these tools, but the same challenges often appear during real use: handling complex call logic, dealing with unusual situations, and keeping costs predictable. Because of this, successful teams usually build a tight feedback loop. They start with a small group of common call intents, track how well the assistant resolves calls on its own, and measure how smoothly it transfers to a human when needed. Once that works well, they expand the assistant to handle more scenarios. This is where strong AI voice agent platforms stand out. It is not only about whether the assistant can talk. It also needs to recover from mistakes, route calls correctly, and pass conversations to a human without losing context. There are also clear patterns across industries. Sectors like Information Technology and Services, Computer Software, Marketing and Advertising, Real Estate, and Consumer Services often adopt AI voice assistants faster. These teams already use systems for routing, tagging, and follow-up workflows, which makes it easier to plug voice assistants into their operations. Many connect them to CRM or ticketing systems so each conversation turns into a tracked action instead of just a completed call. Support and implementation guidance also matter more than many buyers expect. Even when the technology itself works well, teams still need quick answers during setup, testing, and tuning. In practice, the strongest results come from thoughtful design, clear rules for how the assistant should behave, and a team that actively manages and improves the system over time. ### AI Voice Assistants FAQs #### How AI Voice Assistants process human language? AI voice assistants process human language in four main steps. First, automatic speech recognition converts spoken audio into text. Second, natural language understanding identifies intent, entities, and context. Third, dialogue management determines the right response or next action. Finally, text-to-speech generates a natural voice reply. The strongest AI voice agents continuously learn from real call data, which improves intent detection, routing accuracy, and response timing over time. #### How to price AI Voice Agents? Most AI voice agent platforms use usage-based pricing. That typically includes per-minute billing, per-call pricing, or monthly bundles with volume tiers. Some vendors also charge for advanced voice models, additional phone numbers, or premium integrations. When budgeting, I recommend modeling peak call volume, not just average usage. In our review data, price sentiment is generally positive, but buyers often flag unpredictable costs during traffic spikes as a key concern. #### Which AI voice assistant offers the best natural language processing? Language support matters when you need global reach with **multilingual speech recognition and output**. In the G2 category, these tools are often noted for broad language options or extensible voice models: - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) – Offers expressive multilingual text-to-speech and voice cloning, making it a strong choice where natural voice in many languages matters. - [PolyAI](https://www.g2.com/products/polyai/reviews)– Built for enterprise-grade conversational AI, with a focus on natural dialogue management and human-like back-and-forth interactions in contact center environments. - [Voiceflow](https://www.g2.com/sellers/voiceflow) – A visual builder that integrates multiple voice models and supports international deployments in complex voice scenarios. For global deployments, always confirm **specific language pairs and dialect support** during evaluation. #### Which AI voice assistant supports the most languages? Popularity in G2’s ai voice assistants category is usually tied to **review volume and category presence** (which correlates with adoption). According to the G2 category leaderboard: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) – Among the most reviewed and high-rated products in the category. - [Deepgram](https://www.g2.com/products/deepgram/reviews) - Provides multilingual speech recognition with strong transcription accuracy across accents and dialects. - [Lovo AI](https://www.g2.com/products/lovo/reviews) - Offers a broad library of AI-generated voices across multiple languages and regional variations. These reflect real usage by businesses across support, scheduling, and conversational automation. #### **What are the top 3 most popular voice assistants?** - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Frequently adopted by small and mid-sized businesses for fast deployment of conversational call flows. - [Slang AI](https://www.g2.com/products/slang-ai/reviews) **-** Focuses on hospitality and service industries, helping businesses automate inbound phone calls at scale. - [Kore.ai](https://www.g2.com/products/kore-ai/reviews) - Offers enterprise NLP capabilities with strong intent detection and workflow orchestration for customer service and support automation. #### What is the best AI voice assistant? - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) **-** ElevenLabs is widely recognized for high-fidelity, natural speech synthesis that makes automated voice interactions sound remarkably human. This platform is a great pick when voice realism and expressive output are priorities in customer-facing scenarios. - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Retell AI is focused on building practical AI voice agents that handle inbound and outbound calls, intelligent routing, and dialogue context with strong real-world accuracy. Reviewers often highlight its blend of usability and conversational logic performance. - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - Genesys Cloud CX integrates AI voice capabilities into a full contact center platform, making it ideal for enterprise teams that need end-to-end customer engagement, analytics, and voice automation all in one suite. ### Sources 1. [G2 category](https://www.g2.com/categories/ai-voice-assistants) definition and inclusion criteria for AI Voice Assistants. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi?_gl=1*hx6gzr*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0OTMwNTgkbzE2MiRnMSR0MTc3MjQ5NDQ4NiRqNTkkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About AI Voice Assistants? ### What is the average pricing range for AI Voice Assistants? The average pricing range for AI Voice Assistants varies significantly based on features and deployment options, typically falling between $10 to $50 per user per month for subscription-based models. For instance, products like Amazon Alexa for Business and Google Assistant for Business offer tiered pricing based on usage and additional features, while standalone solutions may have one-time licensing fees ranging from $500 to $5,000 depending on the complexity and customization required. ### How scalable are AI Voice Assistants for growing businesses? AI Voice Assistants are highly scalable for growing businesses, with products like Amazon Alexa for Business, Google Assistant, and Microsoft Cortana offering flexible integration options. Users report that these platforms can handle increasing workloads effectively, with 85% of users noting improved operational efficiency as their business scales. Additionally, features such as multi-user support and customizable workflows enhance scalability, allowing businesses to adapt as their needs evolve. Overall, the adaptability and robust feature sets of these voice assistants make them suitable for businesses of all sizes. ### What user support options are typically available for AI Voice Assistants? User support options for AI Voice Assistants typically include live chat, email support, and extensive online documentation. For instance, products like Amazon Alexa and Google Assistant offer robust community forums and FAQs, while Apple Siri provides direct support through AppleCare. Additionally, many platforms feature in-app support and tutorials to assist users in troubleshooting and maximizing their experience. Overall, the availability of these support options varies by product, with some offering 24/7 assistance and others focusing on self-service resources. ### What are the key features to look for in AI Voice Assistants? Key features to look for in AI Voice Assistants include natural language processing capabilities, multi-device compatibility, integration with third-party applications, customizable voice options, and robust security measures. High user ratings highlight the importance of seamless user experience and responsiveness, with top products like Amazon Alexa, Google Assistant, and Apple Siri excelling in these areas. Additionally, features such as voice recognition accuracy and the ability to handle complex queries are critical, as they significantly enhance user satisfaction and engagement. ### How do AI Voice Assistants integrate with existing software systems? AI Voice Assistants integrate with existing software systems primarily through APIs and SDKs, enabling seamless communication and functionality. For instance, products like Amazon Alexa and Google Assistant are frequently praised for their extensive compatibility with smart home devices and third-party applications, allowing users to control various systems effortlessly. Additionally, platforms such as Microsoft Cortana and Apple Siri offer integration capabilities with productivity tools and services, enhancing user workflows. Overall, the integration ease and versatility of these assistants are key factors highlighted in user reviews. ### How do AI Voice Assistants handle multiple languages or accents? AI Voice Assistants typically support multiple languages and accents through advanced natural language processing capabilities. For instance, products like Google Assistant and Amazon Alexa are noted for their extensive language support, with Google Assistant offering over 30 languages and Alexa supporting multiple regional accents. Users have highlighted that these assistants can accurately recognize and respond to various dialects, enhancing user experience. However, some products may have limitations in accent recognition, which can affect performance in diverse linguistic environments. ### What are common use cases for AI Voice Assistants in businesses? Common use cases for AI Voice Assistants in businesses include enhancing customer service through automated responses, streamlining internal communications, and facilitating hands-free operations in various environments. Businesses utilize these assistants for scheduling meetings, managing tasks, and providing real-time information to employees. Additionally, they are employed in retail for improving customer engagement and in healthcare for patient interaction and data retrieval. Popular products in this category include Amazon Alexa for Business, Google Assistant, and Microsoft Cortana, each offering unique features tailored to different business needs. ### How do AI Voice Assistants ensure data privacy and security? AI Voice Assistants prioritize data privacy and security through various measures such as end-to-end encryption, user consent for data collection, and robust authentication protocols. Users frequently highlight features like customizable privacy settings and the ability to delete voice recordings. For instance, products like Amazon Alexa and Google Assistant offer transparency in data usage, allowing users to manage their data effectively. Additionally, many platforms implement regular security updates and compliance with industry standards, which enhances user trust and data protection. ### What are the differences in user experience across popular AI Voice Assistants? User experiences across popular AI Voice Assistants like Amazon Alexa, Google Assistant, and Apple Siri vary significantly. Amazon Alexa is praised for its extensive third-party integrations and smart home capabilities, receiving high ratings for ease of use and versatility. Google Assistant excels in natural language processing and contextual understanding, often noted for its superior search capabilities and accuracy. Apple Siri, while improving, is frequently critiqued for limited third-party app support and less intuitive responses compared to its competitors. Overall, users prioritize integration and accuracy when selecting their preferred assistant. ### How frequently do AI Voice Assistants receive updates and new features? AI Voice Assistants typically receive updates and new features on a quarterly basis, with some vendors reporting monthly updates. For instance, products like Amazon Alexa and Google Assistant frequently enhance their capabilities, with users noting improvements in functionality and feature sets. Reviews indicate that regular updates are crucial for maintaining user engagement and satisfaction, with many users appreciating the continuous enhancements that keep the technology relevant and effective. ### What are the performance benchmarks for AI Voice Assistants in real-world applications? Performance benchmarks for AI Voice Assistants vary across products. For instance, Google Assistant scores high in accuracy and integration, with users noting its ability to understand context effectively. Amazon Alexa is praised for its extensive skill set and compatibility with smart home devices, while Apple Siri is recognized for its seamless integration with iOS but often criticized for limited third-party app support. Microsoft Cortana, although less popular, is noted for its productivity features in enterprise settings. Overall, user satisfaction ratings reflect these strengths and weaknesses, influencing their real-world application effectiveness. ### How do customer reviews reflect the reliability of AI Voice Assistants? Customer reviews indicate that reliability in AI Voice Assistants is often assessed through user satisfaction ratings and feedback on performance consistency. For instance, products like Amazon Alexa and Google Assistant receive high ratings, with users frequently praising their accuracy and responsiveness. In contrast, some reviews highlight issues with connectivity and understanding accents, which can affect perceived reliability. Overall, the consensus is that while many AI Voice Assistants perform reliably, user experiences can vary significantly based on specific use cases and environments.