Cap4 Lab is an international consulting firm specializing in Salesforce and MuleSoft services, dedicated to assisting businesses in their digital transformation journeys. With a team of over 200 experts across offices in Hong Kong, Shanghai, Luxembourg, Italy, France, Portugal, Switzerland, Germany, and Costa Rica, Cap4 Lab offers comprehensive solutions in systems architecture, data integration, and customer relationship management. Their expertise enables clients to achieve a holistic 360-degree view of their customers, enhancing business interactions and operational efficiency. Key Features and Functionality: - Digital Strategy & Analysis: Cap4 Lab identifies current pain points, goals, and priorities, developing a requirements catalog and designing future architectures centered around the Salesforce customer platform. - Customization, Training & Support: They deliver prototypes for easier validation, specialize in API integration for optimal system connectivity, and provide training to ensure better software adoption. - Integration Management Service : Offering 24/7 MuleSoft support, their IMS team ensures continuous operation of services, adhering to ITIL practices. Primary Value and Solutions Provided: Cap4 Lab empowers businesses to unlock their digital potential by offering end-to-end solutions in data integration, customer relationship management, and cloud services. Their strategic partnership approach combines business and technology expertise, enabling clients to develop new digital business models and achieve a comprehensive understanding of their customers. By providing continuous support and training, Cap4 Lab ensures seamless adoption and operation of integrated systems, addressing the complexities of digital transformation.