CH
Chad H.
Sr Director of Consumer Insights
Enterprise (> 1000 emp.)
"Life changing AI"
4.5/5
What do you like best about Canvs?

The speed in which it generates insight from open form text that accelerates my ablility to transform unstructured data into meaningful and actionable insight for my organization. Its easy to integrate into your tech stack and will be something that you turn to frequently across all project-based work. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

Only that it took me too long to discover it Review collected by and hosted on G2.com.

Hadar K.
HK
Hadar K.
Research Director
Small-Business (50 or fewer emp.)
"It was very helpful to read the story behind the open end answers. It made the coding easier."
4.5/5
What do you like best about Canvs?

It gives you an idea about what people said in the survey, you can see if they understood the question correctly and if they found something disturbing in it.

We are getting very good feedback from our clients about the AI summaries, and several clients are predicting that they will be in demand next year. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

The work with the filters. You need to clear all and start from scratch every time. Also, the summary is based on the coding, and when we edit the coding it affects the summary as well. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Good to get main themes, bad for quantitative numbers"
2/5
What do you like best about Canvs?

Canvs AI is helpful in pulling together summaries and main themes of open-ended responses. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

The tool doesn't seem to be learning the way I hoped it would. I thought that if I started classifying open-ended responses into my own codes/nets, it would be able to learn and apply that to future waves. However, the platform does not learn that way. At the moment, creating rules is also limited in ability. I have had to manually recode thousands of open-ends as a result. In summary, it's not great for quantitative measurement and not reliable for trending things over time. It would also be more helpful if the product itself could give AI summaries that compare demographics or different audience breaks. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
IL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
"Open ends simplified"
4/5
What do you like best about Canvs?

I can easily upload an excel full of open ends and get classified themes that help me build a story around my data.

The new AI tool is great in generating summaries which helps us get a quick overview on what consumers are talking about Review collected by and hosted on G2.com.

What do you dislike about Canvs?

The tool has a lot to offer. I'm still figuring it out to use it to its full potential. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Cuts down on our unaided coding"
5/5
What do you like best about Canvs?

The amount of time it saves us in coding our OEs. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

I wish it would automatically look for spelling variations instead of me putting in a bunch of variations in the rule book. For the none code I have to type in ["none" OR "nonr" OR "nine'] Review collected by and hosted on G2.com.

Cierra B.
CB
Cierra B.
Social Coordinator
Small-Business (50 or fewer emp.)
"Great Application That's Easy to Use!"
5/5
What do you like best about Canvs?

I love how Canvs AI helps me understand what consumers are enjoying with the shows I'm creating analytics for. I also love how the application is easy to use, I had no issues getting used to working with it. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

I have no problems with Canvas AI, it's such a great application to pull information from! Review collected by and hosted on G2.com.

ME
Mark E.
Director of Research
Mid-Market (51-1000 emp.)
"Open End Analytics Made Easier"
5/5
What do you like best about Canvs?

Canvs makes analysis of hundreds of open ends easier then I have ever seen. Not only is it easier, but the quality of the AI analytics is incredibly useful. But, the best part of Canvs AI is how easy it is to use. Just upload your open-ends and in a matter of minutes thousands of open ends across multiple questions are broken down by whatever segments you desire. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

I don't really have anything negative to say about Canvs AI. I just wish I got to use it more often. I hope to field more surveys in the upcoming weeks and months that will allow me to dig even deeper into the tool's strengths. Review collected by and hosted on G2.com.

JG
Jenna G.
Sr Analyst
Enterprise (> 1000 emp.)
"Okay, but struggle to find and use functionality I need."
2.5/5
What do you like best about Canvs?

The most helpful tool for my use case is the ability to use boolean logic to search. When we had previously coded open end responses manually in Q, we were only able to use one search term at a time. For example, if we were trying to get at anti 'woke' sentiment, I would separately need to search for 'woke' and then code, 'political correctness' and then code. Being able to search with 'or' logic is a really helpful function.

I've also found the AISA summaries to be really helpful in validating the overall stories / takeaways I am seeing in my data. For example, previously we never looked at open end responses for the competitors we tested in our surveys because it would have been far too time intensive to code them manually or read every single one. AISA is a great tool for this because I can read the summary and ask specific questions to validate if trends I am seeing elsewhere in the data are also reflected in the open end responses. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

Canvs has a lot of room to grow in terms of its coding of individual open ends. Aside from the actual codes themselves sometimes not making sense and being mis-coded, Canvs often incorrectly tags emotions.

For our use case in particular, I wish there was a way to upload all of my previous open ends and how we've tagged them using our previous code frame so that Canvs can learn. Review collected by and hosted on G2.com.

Nathan  H.
NH
Nathan H.
Research Manager
Small-Business (50 or fewer emp.)
"Quick and helpful tool for open-ended data!"
4/5
What do you like best about Canvs?

The ability to group things in multiple ways is very helpful. I feel like the tool is able to dig so much more out of open ends than what meets the eye at first glance. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

There is a bit of a learning curve to the platform and tool. It took me a bit to master the platform to unlock its full potential. Also, sometimes things are grouped in odd ways that I question a bit. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Worth the price, easy to use"
4.5/5
What do you like best about Canvs?

Fairly simple tool to analyze open-end text from surveys. Review collected by and hosted on G2.com.

What do you dislike about Canvs?

Can sometimes glitch, but they offer customer support to help with any issues. Review collected by and hosted on G2.com.