How much time the platform has saved us from doing manual coding. I also love the ease of uploading files and being able to dig into the findings quickly. I also appreciate the functionality of the platform and being able to cut and slice the data. Review collected by and hosted on G2.com.

Sometimes the platform is glitchy and takes some time to get running. ASA is great but you have to be so specific or refresh it for it to work. Finally, the historical upload process was a bit painful. It would have been great to get a little more guidance since this was new. Review collected by and hosted on G2.com.

Canva AI is easy to use and brilliant at creating clear plans on how to improve the customer experience in my business. Within minutes I can have clear plans set out for the coming quarter and has helped us make faster, clearer decisions when it comes to improve a number of aspects when it comes to the experience and service we offer. Review collected by and hosted on G2.com.

I haven't found anything to dislike. The are some tools on sentiment that I haven't used yet which I'm sure I can over time. Review collected by and hosted on G2.com.

Before Canvs, I was spending weeks, tagging and theming open-ended comments, trying to tell a story of what guests are saying about our brand. I am now able to tell that same story, with more emotional analysis in just days. Review collected by and hosted on G2.com.

I do think Asa struggles when I am looking at huge datasets. I have learned that it is easier to look at a smaller timeline in order to get the conversation going. Review collected by and hosted on G2.com.

User-friendly interface and powerful analytics. Excellent customer service. Review collected by and hosted on G2.com.

Still need improvement in categorization accuracy. Token pricing is the barrier to use. Review collected by and hosted on G2.com.

Canvs is a beautiful way to visualize our open-ended responses and avoid tedious manual coding. I've transitioned most of our clients from manually-coded open ends to ones generated using Canvs so we can save time and provide visually appealing data. Review collected by and hosted on G2.com.

I wish we could have topics and subtopics, similar to nets and codes, as that is closer to what my clients are used to receiving with manually coded open ends. Review collected by and hosted on G2.com.

Canvas AI helps me quickly open-ended responses into categories and adjust the grouping codes in real time. There are also many different views/graphics that I can use of the data to provide to clients. The AI Story Assist feature is really helpful in leveraging AI to help easily craft a narrative for a dataset. Overall, Canvs AI is a helpful too to start grouping and thinking about datasets in different ways in a quick manner. Review collected by and hosted on G2.com.

Sometimes I wish the AI was more adaptive and could take similar words that might be slightly misspelled and put them all in the same grouping. There is still a fair bit of manual coding, but it saves a lot of time compared to using tools like excel to analyze unstructured data. Review collected by and hosted on G2.com.

Story AI is the best feature on Canvs. I can read an overview of all the open ends as soon as I upload my data. I am able to deliver immediate insights to my clients right when a survey closes. Review collected by and hosted on G2.com.

Wanting to juggle between the quantative version of Story AI and Non (original) Review collected by and hosted on G2.com.

What I like best about Canvs AI is that it's able to analyze open-ended survey responses in fast speed. It categorized the themes and extracted insights from large volumes of from open-ended responses which significantly saved my time. The platform is also user-friendly where you can easily learn how to use it. Review collected by and hosted on G2.com.

The AI categorization isn't always accurate. Sometimes it misclassifies the open-ended responses and I would have to correct the codes manually. Review collected by and hosted on G2.com.

Canvs makes analyzing verbatims much more efficiently! I can work faster and gain deeper insights using the AI Story Assist feature. On top of that, the sentiment analysis and filtering by wave enables me to understand trends and how users feel. Review collected by and hosted on G2.com.

Sometimes it takes a while for the data to upload and I don't like that the data is based on dates. I have data for separate waves with overlapping dates at times. Review collected by and hosted on G2.com.

Jenna, the PM assigned to our account, has been incredibly helpful and responsive. Review collected by and hosted on G2.com.

It's still a little buggy as an AI. Sometimes I'll request that it do an analysis using a certain filter, and it tells me the filter isn't there - when I know it is. Jenna's been helpful with this. Review collected by and hosted on G2.com.