Verified User in Chemicals
UC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"Perfect for any business! "
5/5
What do you like best about GoCanvas?

the flexibility of the designs within the reports to highlight the reports come from your business. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

No reporting function on months inputs - would be ideal if you could tally the reports by user. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Canvas customer service and app has provided a very good experience."
4.5/5
What do you like best about GoCanvas?

Customer service was excellent. The implementation was very easy. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

There's not much I dislike. Sometimes the app has a glitch. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"Very pleased."
4.5/5
What do you like best about GoCanvas?

Ease of use and options for personalizing apps. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

Nothing yet. The product is extremely user friendly. Review collected by and hosted on G2.com.

Joshua N.
JN
Joshua N.
Technical Support Officer
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Eliminate paper forms in your organisation"
4.5/5
What do you like best about GoCanvas?

I like that the form creation tool is very user friendly. You can easily add elements to the form, customise those elements, and rearrange them. For example, you can add an 'image capture' element, which will allow users to upload images from the gallery or camera. You can customise the size of this image, so that the image doesn't fill the whole page. of the completed form. You can even customise whether the labels advising the user to upload to image appear below or above the image field. You can fine-tune the form just for your company's needs.

Other excellent features include:

-See statistics on the number of submissions for each type of form

-Assign users into groups. Each group can then have access to multiple forms.

-Forms can be completed by users even when they don't have a data connection. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

The only thing i dislike is that there is now way to theme a form with your company's logo or company colours. I'm nitpicking though. Review collected by and hosted on G2.com.

Andrew H.
AH
Andrew H.
Project Coordinator
Construction
Mid-Market (51-1000 emp.)
"Canvas review"
5/5
What do you like best about GoCanvas?

It is very convenient that we can create custom sign offs and then adjust those sign offs in real time if changes are needed once we start to use the sign off in the field. Creating the sign offs is simple, the basics can be taught to someone new in just a couple of minutes.

The finished sign offs are clean and easy to navigate. The file sizes are also very manageable. The administration functions are simple as well and easy to figure out and navigate. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

Canvas load very slowly on a mobile device. The website is also often slow to load.

We run into a lot of issues with people who have created an account already. We cannot add them to our apps/sign offs. This is an ongoing issue. The fix is straight forward (make them a new account with a different email address) but often this secondary email address is not their primary address and that sometime creates future issues.

On several occasions I have emailed questions to Canvas and received no answer or received and answer weeks later, which is pretty useless. I have also left phone messages and never received a call back. Review collected by and hosted on G2.com.

Sarah G.
SG
Sarah G.
Production Coordinator
Construction
Mid-Market (51-1000 emp.)
"Helpful but sometimes unreliable "
3.5/5
What do you like best about GoCanvas?

From a client perspective this is a great tool. We are able to add questions that they want to have answered and involve the store. Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

It crashes and can be unreliable. It is sometimes too slow and froze twice today when I was using it. From a user perspective it is slow and increases the amount of time spent at each store, which results in lost revenue for my company. This is a good product, but if there were a similar product with better user capabilities, I would consider using that one instead. Review collected by and hosted on G2.com.

Response from Keith B. of GoCanvas

Hello Sarah,

Thank you again for your review!

We're sorry to hear that you've had a couple small issues in the past, but we hope our massive UI/UX improvements across our IOS, Android, and Windows platforms will help to dramatically increase your daily efficiency with Canvas.

If you have any questions or feedback, please don't hesitate to call or email us at Support@gocanvas.com!

Joseph C.
JC
Joseph C.
Creative and Pre-Press Lead
Construction
Mid-Market (51-1000 emp.)
"Canvas review. The Good, The Bad, The Ugly"
3.5/5
What do you like best about GoCanvas?

• Ease of use

• Convenient app for on-site visits

• Customization Review collected by and hosted on G2.com.

What do you dislike about GoCanvas?

• After taking photos through the app to upload it does not also save to my device... I have to retake photos to save it to my device.

• Can be lagging and slow, a little buggy Review collected by and hosted on G2.com.

Response from Keith B. of GoCanvas

Hi Joseph,

Thank you for the review!

By going into the settings menu of the Canvas app on your IOS or Android device, you can toggle whether you wish for the photos you take to be stored on your device and/or deleted. These setting depend on the type of device you are using.

Just give us a call or email us at Support@gocanvas.com if you have any additional questions!