KOMAL T.
KT
KOMAL T.
Consulting Physiotherapist
Small-Business (50 or fewer emp.)
"Effortless Design, Perfect for Clinics"
4.5/5
What do you like best about Canva?

I love using Canva for making templates, Instagram posts, reels, and layouts for my physiotherapy profession. It's great for showcasing what I really want to clients and followers through customized templates and ad posts. I think the suggestion of templates and layouts works very well, allowing me to easily draft ideas just by typing. The AI model in Canva helps make my posts more unique and valid. It's also very convenient and easy to use, making it straightforward to find things, and I'm now quite familiar with the layouts. The initial setup was way easier compared to other apps, especially when compared to Adobe Illustrator, where options were hard to find. In Canva, it's easy to find layouts and discover new features related to editing. Review collected by and hosted on G2.com.

What do you dislike about Canva?

I think the probability, like, the layouts or some graphics which are not that much related to my idea, like the preference of selecting images. It's very hard because I need to get it from Google and then go for the background removal, and then I have to use it sometimes. So, certainly, if you get to use more of the AI mode, free version, it will be better. Review collected by and hosted on G2.com.

Faiz A.
FA
Faiz A.
Organic Growth Expert
Construction
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Comfortable, User-Friendly Design Tool for Creating All Kinds of Visuals"
4.5/5
What do you like best about Canva?

Canva is one of the most comfortable and user-friendly design tools I’ve used. With it, you can create all kinds of visuals, including images and infographics, as well as videos, social media creatives, and more. Review collected by and hosted on G2.com.

What do you dislike about Canva?

Canva is wildly popular for its speed and accessibility, but professional designers and power users often point to a few recurring frustrations.

Cookie-cutter aesthetics: The platform leans heavily on plug-and-play templates, so many designs can end up looking generic or repetitive.

Lack of advanced tools: It doesn’t offer the same level of precise vector editing, robust layer controls, or deeper functionality you’d expect from professional programs like Adobe Creative Cloud.

File portability: You can’t easily export projects as native, fully editable source files (such as .AI or .PSD) for offline editing in other software.

Bloated interface: Some users feel the app has become crowded, with too many features and AI additions competing for space and attention. Review collected by and hosted on G2.com.

VS
Vicky S.
Content Creator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Canva Fast Design Tool for Creators"
4/5
What do you like best about Canva?

I've been using Canva for over two years to create YouTube thumbnails, social media posts, and marketing materials. I mainly use Templates to speed up my design process and customize them with my own branding. The Background Remover helps me create clean product thumbnails, while the Drag and Drop Editor makes designing simple. I also use Magic Resize to convert one design into different sizes for YouTube and social media. Review collected by and hosted on G2.com.

What do you dislike about Canva?

Many useful templates, graphics, and AI features are only available in Canva Pro. I also notice slower performance when editing large projects with many elements. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
Owner
Small-Business (50 or fewer emp.)
"A Versatile Design Tool with Room for Organizational Improvement"
5/5
What do you like best about Canva?

I love that Canva has many templates that you can use or modify. Very often, I'm able to get an idea and find a template that's close to what I want, allowing me to modify it from there. If I know exactly what I want, I go straight to a blank canvas and work from there, adding the items I need. Another thing that's very helpful is the ability to upload my own photos and graphics to include in the material I produce on Canva. The initial setup is very easy; you just upload some logos, choose typefaces for your brand styles, and jump straight into templates or blank designs to get started. The instructions are very clear, and the process of importing your own material is simple enough that anyone of any skill level can do it. Review collected by and hosted on G2.com.

What do you dislike about Canva?

Organizing materials and designs for different areas within Canva is not as simple as I would like. Moving designs into folders and arranging them is quite a cumbersome task. Review collected by and hosted on G2.com.

Ryan S.
RS
Ryan S.
Social Media Marketing Co-Ordinator
Retail
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive Drag-and-Drop Design with a Surprisingly Capable Free Version"
4.5/5
What do you like best about Canva?

Fairly intuitive to use, especially for people who don't have a ton of graphic design experience. It's an easy to understand drag-and-drop interface. You can do quite a lot with the free version of Canva which is quite nice to see. Review collected by and hosted on G2.com.

What do you dislike about Canva?

As an entry level program it doesn't have the ability to really refine your layouts. Additionally, for as user-friendly as it's interface is, some of the controls (like replacing images in a creative for example) are bizarrely obtuse and not as intuitive as other aspects of the software. Review collected by and hosted on G2.com.

Shivam G.
SG
Shivam G.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Canva Makes Professional Design Fast, Easy, and Collaborative"
5/5
What do you like best about Canva?

What I like most about Canva is its simplicity and ease of use, while still offering powerful design capabilities. It enables users with little or no graphic design experience to create professional-quality visuals quickly and efficiently. The drag-and-drop interface is intuitive, making it easy to design presentations, social media posts, banners, infographics, documents, videos, and marketing materials without requiring advanced design skills.

One of Canva’s biggest strengths is its extensive library of professionally designed templates, stock images, icons, illustrations, videos, and other design elements. These resources significantly reduce the time needed to create visually appealing content and provide inspiration for many different types of projects. The ability to customize colors, fonts, layouts, and branding elements also makes it straightforward to create designs that align with personal or organizational requirements.

I also appreciate Canva’s collaboration features, which allow team members to work on designs together, leave comments, and share feedback in real time. This makes it particularly useful for teams working on marketing campaigns, presentations, training materials, and internal communications.

Canva stands out as an all-in-one platform that makes creating professional-quality content simple, fast, and accessible for users of all skill levels. It integrates seamlessly with a variety of popular tools and platforms, making it easy to import, export, and share content. Integration with cloud storage services, social media platforms, collaboration tools, and productivity applications helps streamline workflows and reduces the need to switch between multiple tools.

The platform performs reliably and offers a responsive user experience, even when working on more complex designs. Overall, Canva provides excellent value for money: the free version includes a substantial set of features, while the premium plans unlock advanced capabilities, brand management tools, AI features, and a larger content library.

Another major strength is how easy Canva is to onboard with. New users can start creating professional designs almost immediately thanks to its user-friendly interface, guided tutorials, design tips, and extensive template library. The platform also offers comprehensive help documentation, training resources, and community support, making it easy to learn new features and resolve issues when needed. Review collected by and hosted on G2.com.

What do you dislike about Canva?

Canva is a great tool for creating designs quickly, but there are a few things I find challenging. While it’s very easy to use, I sometimes feel limited when I need more advanced customization. For basic presentations, social media posts, and marketing materials, it works perfectly; however, for more complex or highly detailed designs, I occasionally wish there were more professional editing options available.

Another drawback is that some of the best templates, stock images, and advanced features are only available in the paid version. The free version is useful, but I often run into premium elements that require an upgrade, which can be frustrating when I’m working on projects with budget constraints.

I’ve also noticed that larger projects with multiple pages, high-quality images, or videos can become slower to load and edit. Since Canva is cloud-based, performance depends heavily on internet connectivity, and any network issues can affect productivity. Review collected by and hosted on G2.com.

Abhishan M.
AM
Abhishan M.
Frontend engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Canva Makes Design Fast, Easy, and Stress-Free"
4/5
What do you like best about Canva?

Honestly, most design tools fight me on the easy stuff. Canva just gets out of the way. I throw decks, social posts, blog images, and random marketing one-offs at it, and most of the time I've got something that looks decent before I've had a chance to overthink it. Review collected by and hosted on G2.com.

What do you dislike about Canva?

Once I started doing bigger projects, Canva began to feel a bit cramped, mostly when I wanted a layout to sit exactly where I pictured it or needed the branding to stay consistent. Templates are a fast way in, but if you lean on them too much your stuff ends up looking like everyone else's. Review collected by and hosted on G2.com.

NaveenKumar S.
NS
NaveenKumar S.
Associate Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Powerful Design Tool for Everyday Creators"
5/5
What do you like best about Canva?

What I like most about Canva is its ease of use. The interface is clean, intuitive, and well-designed, making it simple to create professional-looking designs without a steep learning curve. The AI-powered features are particularly valuable, as they help streamline workflows and save time on repetitive tasks. For most of my design needs, the free version provides everything I require, making Canva my preferred design tool.

Performance is consistently smooth and reliable, with no noticeable lag during use. The mobile app is also a great addition, allowing me to work on projects conveniently from anywhere. The onboarding experience is straightforward, and I have found the support resources helpful and easy to access. Additionally, integrating Canva with tools such as Claude is simple and seamless, requiring minimal setup and enabling a more efficient workflow. Review collected by and hosted on G2.com.

What do you dislike about Canva?

While Canva is an excellent tool overall, some advanced features and premium assets are locked behind the paid version, which can feel limiting if you rely heavily on the free plan. Also, when it comes to highly customized or professional-grade design work, Canva doesn’t always provide the same level of control and flexibility as dedicated design software. I’d like to see more advanced AI features as well as broader customization options to make the platform even better. Review collected by and hosted on G2.com.

Brian M.
BM
Brian M.
Instructional Design Consultant
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive, Robust Canva Templates for Fast, Professional-Looking Designs"
5/5
What do you like best about Canva?

It's an easy to use tool with a very intuitive interface. It's also very robust, allowing you to tackle almost any media project quickly that doesn't require in-depth design skills. I like the quick templates that can get you started on a project. It's definitely a great alternative to Adobe if you just need a quick design made. Review collected by and hosted on G2.com.

What do you dislike about Canva?

I don't like how many options are locked, and Canva is forcing you to subscribe to one of the paid tiers. You can do basic design with Canva, but as I keep working with it, it seems that less and less is made available. I also wasn't thrilled with some of the AI features...they weren't giving me the results that I wanted. I'm sure they'll improve over time, but for now, they're not the best. Review collected by and hosted on G2.com.

Harshit T.
HT
Harshit T.
AEM Java Developer
Enterprise (> 1000 emp.)
"Eliminates Blank-Canvas Anxiety with Fast, Polished Designs"
4.5/5
What do you like best about Canva?

It completely eliminates the “blank canvas anxiety” that kills productivity. Rather than spending hours building grids, typography scales, and asset libraries from scratch in a heavy-duty suite, I can simply search for a template, apply my pre-saved brand kit, and export a polished, professional-grade asset in minutes. Review collected by and hosted on G2.com.

What do you dislike about Canva?

While Canva is highly accessible, its UI / UX can feel limiting for power users due to an absence of advanced vector and layer controls, compounded by a file organization system that becomes frustratingly cluttered as asset libraries grow. In terms of Performance, relying entirely on a browser occasionally causes input lag and stuttering when rendering heavy multi-page decks or large video files. Its automated AI / Intelligence features, such as the background remover, often lack precision—frequently clipping delicate details like hair or facial edges and forcing tedious manual restorations.

Additionally, its native Integrations with enterprise-level digital asset management (DAM) systems and developer handoff tools remain relatively weak. Regarding Pricing / ROI, the free tier loses its value quickly for serious creators because essential capabilities—like transparent backgrounds, SVG exports, and Brand Kits—are strictly gated behind the Pro paywall. Finally, while initial Onboarding is seamless, securing responsive, specialized human Support for deeper technical or billing glitches can be notoriously slow. Review collected by and hosted on G2.com.