I like having the ability to organize our assets on a portal that can be customized to be internal-facing or customer-facing. We provide assets to both our internal teams and also external, and having the option to hide or offer specific groups of assets in our library is key. Review collected by and hosted on G2.com.

I would like to be able to send a file path link versus a share link to some of our internal users as they can sometimes use assistance in locating new assets and the only way is to offer a share link as of now. Review collected by and hosted on G2.com.

Layout when you are in the main library, general intuitiveness of the platform, easy accessability for those who aren't power users, ease of search, and support with onboarding! is that too many things? Review collected by and hosted on G2.com.

I think there are some UX features that could be better. I find that when I am working in it things are really good and go really really well until I hit a wall that feels like it should be more simple to overcome. a good example is portals. They are great and easy to set up, but customizing is super hard Review collected by and hosted on G2.com.

The organization options of assets, the sharing features, and we love the portals! Such a fantastic way to share specific assets internally and externally. Review collected by and hosted on G2.com.

It would be helpful to be able to have a selection option for folders/albums in the folder tree without actually opening the folder/album itself. Review collected by and hosted on G2.com.

I really like how user-friendly Canto is. There are so many little ways to organize information using different tags and keywords, which is really helpful. I like the AI features; they are definitely helpful in today's day and age with DAM management. Canto's AI facial recognition is fantastic, especially for a large healthcare system like ours with over 13,000 employees. It significantly cuts out a lot of guesswork in organizing photos. I find the AI features intuitive and super helpful for my job, making it a lot easier for me and our clients. I'm really happy that our company chose this platform, and I think it's a great product. I absolutely love the AI capabilities, and these are some of the things that really stand out to me. Also, the Canto team has been really supportive, which has made everything pretty smooth. Review collected by and hosted on G2.com.

I think Canto has maybe a little too many options for certain things; there's a lot of different boxes that you can check, and some things are redundant. There's just so many little nuanced options, and things can sometimes get a little confusing. Overall it's a lot of trial and error to see what we can figure out that works the best for me and my team. Review collected by and hosted on G2.com.

I really appreciate Canto's ability to help me organize images, track approvals, and record associated metadata effortlessly. Its AI-enabled search feature is truly impressive and has significantly enhanced its capabilities. It's incredibly effective in finding the right assets, even when dealing with a large library and using complex clinical terminology. This accuracy is critical, especially since the images I manage are often technical and clinical. Canto's highly accurate results, even with nuanced clinical terms, have been a game-changer. Additionally, the initial setup was very easy, which made the transition seamless. Review collected by and hosted on G2.com.

We have multiple teams sharing our Canto instance. The way libraries are structured means that we have to share metadata fields, rather than being able to customize at the library level. There are workarounds, but it would be nice if, for instance, when one team wants to make a certain metadata field required on upload, we didn't all have to follow that one team's rule. Review collected by and hosted on G2.com.

I really like using Canto for asset management because it keeps all of my company's images and graphics organized with the correct metadata. It's easy to search for filenames and projects, and creating custom galleries to share with my team is a breeze. The user-friendly interface makes uploading, downloading, and editing metadata to files effortless. In my line of work, we handle hundreds of images per day, and Canto's metadata capabilities make everything searchable and manageable. It's an essential tool that simplifies finding and organizing files, making any other way of working seem impossible. I also heard that setting up Canto was relatively easy for such a large volume of assets, which adds to its appeal. Review collected by and hosted on G2.com.

Sometimes thumbnails don't update quickly, which can cause some confusion when looking for a specific file or confirming that an edit was made to a file. There is also a pop-up thumbnail preview that can be annoying. It would be great to be able to turn that on and off at the user level. Review collected by and hosted on G2.com.

I love how Canto helps share quality images in a structured and organized way. The organization feature stands out as one of my favorites, making it easier to manage media effectively. I also really appreciate the presets for downloading images, which I find very useful because they allow me to download an image with a specific size and aspect ratio, saving me time. This efficiency lets me focus on other aspects of work, like different portions of our website. Overall, Canto is a pretty solid solution for these needs. Review collected by and hosted on G2.com.

When an image is open for download, and you close it to return to the previous library search, the page refreshes, and you end up at the top of the image library again. It's a really bad UI experience. Also, even with fast internet, scrolling through the library feels clunky and slow. The classic and new library views aren't much different, and it shouldn't be an option to navigate back and forth between them. Review collected by and hosted on G2.com.

I think the AI visual search in Canto is really a game changer for us. To be able to use natural language to locate a specific photo, video, or piece of text dramatically speeds up our processes. I don't have to preview every asset in a folder to find the best one. I can use the natural language search to quickly sort assets by the best match. The support team, especially the implementation team, has been very useful and able to answer any questions or at least go back and find the answer for us quickly. Review collected by and hosted on G2.com.

It's difficult to find an organizational structure that makes it easy for folks with different roles to quick sort through only what they need and not be overwhelmed by the large amount of material available. Review collected by and hosted on G2.com.

I find Canto to be intuitive, with fully customizable features that cater to users' preferences. I like the Canto Help Center because it answers most of my problems, and if I need to submit a ticket, the team is responsive and offers help. The help center does a good job of solving simple to intermediate problems, and its guides are well-made, allowing me to find answers without needing to contact a representative. The initial setup was very easy, with the help center and the client management team doing a great job. Review collected by and hosted on G2.com.

I tried the new library and don't like it as much. I think it tried to over-modernize and tried to over-consolidate features. I don't mind seeing more buttons or features on the screen, that allows me to know what are available. I spend more time looking around the new library for what I need than I do actually working. Review collected by and hosted on G2.com.

As a digital asset management system, it is incredibly powerful, well built and well designed. From facial recognition to organization to the pricing structure and options, it fully meets the needs of my team.

Beyond that, though, the Canto support team, account managers, and back-end folks are incredible. This is an organization and a platform that is constantly improving for the sake of its clients. Every time I have reached out with questions or suggestions, Canto has provided the absolute best customer service experience for workplace software that have encountered. Review collected by and hosted on G2.com.

As a K-12 school, we would love a more simple and streamlined way to allow teachers to easily upload and organize content, yearbook staff to have access to the content they need, and parents to be able to easily, safely, and securely see photos of their children -- while respecting the permissions of all students. We have worked with Canto to create workarounds for a lot of this, as much of it is possible, but would love a simple fulsome way to achieve this, while recognizing the limitations of privacy for our families. Review collected by and hosted on G2.com.