--- title: Canto Reviews meta\_title: 'Canto Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1774 reviews by the users' company size, role or industry to find out how Canto works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1774 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Canto Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Canto to be **extremely user-friendly** , enjoying its intuitive interface and efficient digital asset management capabilities. [(154 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916253&qs=pros-and-cons#reviews) Users value Canto for its **efficient asset management** , offering robust search and easy sharing features. [(123 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916507&qs=pros-and-cons#reviews) Users appreciate the **easy sharing capabilities** of Canto, enhancing collaboration and organization across various platforms. [(79 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=2011927&qs=pros-and-cons#reviews) Users value the **ease of sharing** with Canto, enabling seamless collaboration and controlled access for teams and clients. [(77 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916903&qs=pros-and-cons#reviews) Users love the **search functionality** of Canto, enhancing organization and efficiency in managing digital assets. [(73 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1917388&qs=pros-and-cons#reviews) Users struggle with **search difficulties** on Canto, finding it challenging to locate content efficiently despite using filters and tags. [(29 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1918145&qs=pros-and-cons#reviews) Users express frustration with the **clunky search functionality** in Canto, finding it cumbersome and inefficient for specific content retrieval. [(28 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1915880&qs=pros-and-cons#reviews) Users find the **missing features** and clunky interfaces of Canto limit their experience and functionality. [(27 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916923&qs=pros-and-cons#reviews) Users find the **folder and album setup limiting** , preferring a more straightforward structure for easier asset management. [(25 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916287&qs=pros-and-cons#reviews) Users find Canto's features to have **limited flexibility** , particularly in customization and bulk asset management. [(25 mentions)](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1917497&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Canto ##### 1. Ease of Use Users find Canto to be **extremely user-friendly** , enjoying its intuitive interface and efficient digital asset management capabilities. [ See 154 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916253&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "From Chaos to Canto" What do you like about Canto? Before Canto, our photos and other digital assets were strewn about different folders and platforms. Now, with Canto, they're all in one place. The ab ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great Permission Controls, but Share Link Reporting Needs More Detail" What do you like about Canto? I like having the ability to organize our assets on a portal that can be customized to be internal-facing or customer-facing. We provide assets to bot ##### 2. Asset Management Users value Canto for its **efficient asset management** , offering robust search and easy sharing features. [ See 123 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916507&qs=pros-and-cons#reviews) See Related User Reviews ![Ann M. F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ann M. F.") AF Ann M. F. Mid-Market (51-1000 emp.) 4.5/5 "Intuitive Asset Management with Stellar Support" What do you like about Canto? I like that Canto was easy to move to from another platform, which was a big relief. It's intuitive to use, which increased adoption within our team, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "From Chaos to Canto" What do you like about Canto? Before Canto, our photos and other digital assets were strewn about different folders and platforms. Now, with Canto, they're all in one place. The ab ##### 3. Sharing Features Users appreciate the **easy sharing capabilities** of Canto, enhancing collaboration and organization across various platforms. [ See 79 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=2011927&qs=pros-and-cons#reviews) See Related User Reviews ![Angelique B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelique B.") AB Angelique B. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Asset Management with Intuitive Integration" What do you like about Canto? I use Canto to house, organize, and share assets for a nonprofit organization. I like how Canto has made it much easier to keep track of assets and re ![Sheena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheena M.") SM Sheena M. Mid-Market (51-1000 emp.) 5.0/5 "A Wonderful Way to Organize and Share Photos with Our Community" What do you like about Canto? Canto has been a wonderful way for us to organize our photos and share them easily with our community, so they can help themselves when sourcing image ##### 4. Sharing Ease Users value the **ease of sharing** with Canto, enabling seamless collaboration and controlled access for teams and clients. [ See 77 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916903&qs=pros-and-cons#reviews) See Related User Reviews ![Angelique B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelique B.") AB Angelique B. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Asset Management with Intuitive Integration" What do you like about Canto? I use Canto to house, organize, and share assets for a nonprofit organization. I like how Canto has made it much easier to keep track of assets and re ![Sheena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheena M.") SM Sheena M. Mid-Market (51-1000 emp.) 5.0/5 "A Wonderful Way to Organize and Share Photos with Our Community" What do you like about Canto? Canto has been a wonderful way for us to organize our photos and share them easily with our community, so they can help themselves when sourcing image ##### 5. Search Functionality Users love the **search functionality** of Canto, enhancing organization and efficiency in managing digital assets. [ See 73 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1917388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "From Chaos to Canto" What do you like about Canto? Before Canto, our photos and other digital assets were strewn about different folders and platforms. Now, with Canto, they're all in one place. The ab ![Nate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate H.") NH Nate H. Mid-Market (51-1000 emp.) 4.0/5 "Centralized Asset Hub with Seamless Canva Integration" What do you like about Canto? I like using Canto to centralize all our photo media assets, making it a convenient hub for our marketing team and others in our company. I appreciate ### 5 Cons or Disadvantages of Canto ##### 1. Search Difficulties Users struggle with **search difficulties** on Canto, finding it challenging to locate content efficiently despite using filters and tags. [ See 29 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1918145&qs=pros-and-cons#reviews) See Related User Reviews GK Georgia K. 3.5/5 "Streamlined Asset Management with Powerful Customization" What do you dislike about Canto? I think the platform is perfectly suited for photos but I find with videos it would be great to be able to have time stamps or some other way of organ ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient Sharing, Needs Better Search" What do you dislike about Canto? I don't like the way it's hard to search for files sometimes, especially when it has been placed in folders. It's hard to search items if not tagged p ##### 2. Search Functionality Users express frustration with the **clunky search functionality** in Canto, finding it cumbersome and inefficient for specific content retrieval. [ See 28 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1915880&qs=pros-and-cons#reviews) See Related User Reviews EH Elijah H. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Asset Management, Needs AI Refinement" What do you dislike about Canto? The AI search function still leaves something to be desired. I like the idea of being able to search for 'a person with a red backpack' but in reality GK Georgia K. 3.5/5 "Streamlined Asset Management with Powerful Customization" What do you dislike about Canto? I think the platform is perfectly suited for photos but I find with videos it would be great to be able to have time stamps or some other way of organ ##### 3. Missing Features Users find the **missing features** and clunky interfaces of Canto limit their experience and functionality. [ See 27 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916923&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great Permission Controls, but Share Link Reporting Needs More Detail" What do you dislike about Canto? I would like to be able to send a file path link versus a share link to some of our internal users as they can sometimes use assistance in locating ne CG Colonel Sanjay G. Enterprise (\> 1000 emp.) 5.0/5 "Effortlessly Manage and Navigate Media Assets" What do you dislike about Canto? I feel like there could be more pictograms related to the new branding of Alstom. These pictograms are used widely in my presentation decks and need t ##### 4. Image Management Users find the **folder and album setup limiting** , preferring a more straightforward structure for easier asset management. [ See 25 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1916287&qs=pros-and-cons#reviews) See Related User Reviews ![Nate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate H.") NH Nate H. Mid-Market (51-1000 emp.) 4.0/5 "Centralized Asset Hub with Seamless Canva Integration" What do you dislike about Canto? I think the new library still feels like a work in progress. It is a good improvement, but with any large new update there is a learning curve while a KK Katie K. 5.0/5 "Sharp Search and Customization for Asset Management" What do you dislike about Canto? I wish that the quality of assets wasn't compromised in the preview screen, which can make it hard to know the true quality until you download it. I a ##### 5. Limited Flexibility Users find Canto's features to have **limited flexibility** , particularly in customization and bulk asset management. [ See 25 mentions ](https://www.g2.com/products/canto/reviews?filters%5Bsentiment_snippet%5D=1917497&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel B.") RB Rachel B. Mid-Market (51-1000 emp.) 4.0/5 "Solid System" What do you dislike about Canto? Organization is a little clunky, and the platform itself feels a touch dated, but overall you can accomplish everything you need to. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Cloud storage is great, but content separation and Connector issues hold Canto back" What do you dislike about Canto? We have more than one team using Canto, and it's difficult to separate our content without making folders private...and making folders private is ofte ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Mid-Market (51-1000 emp.) 2/3/2026 "Great Permission Controls, but Share Link Reporting Needs More Detail" 4/5 What do you like best about Canto? I like having the ability to organize our assets on a portal that can be customized to be internal-facing or customer-facing. We provide assets to both our internal teams and also external, and having the option to hide or offer specific groups of assets in our library is key. Review collected by and hosted on G2.com. What do you dislike about Canto? I would like to be able to send a file path link versus a share link to some of our internal users as they can sometimes use assistance in locating new assets and the only way is to offer a share link as of now. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto is allowing for our photo, video and presentation assets that our sales team utilizes on the daily. It provides a controlled view of our asset library and reduces the amount of times they need to reach out to our marketing team for specific assets. This saves us a ton of time and streamlines the workflow for both teams. The AI feature also allows them to search through our library using keywords and the smart tagging feature helps us not have to be so specific when tagging manually. Review collected by and hosted on G2.com. Show More 5/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 5/27/2026 "Intuitive Main Library, Easy Search, and Strong Onboarding Support" 4.5/5 What do you like best about Canto? Layout when you are in the main library, general intuitiveness of the platform, easy accessability for those who aren't power users, ease of search, and support with onboarding! is that too many things? Review collected by and hosted on G2.com. What do you dislike about Canto? I think there are some UX features that could be better. I find that when I am working in it things are really good and go really really well until I hit a wall that feels like it should be more simple to overcome. a good example is portals. They are great and easy to set up, but customizing is super hard Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? we came to canto because we had an issue where all of our assets were in different places and it was difficult for the wider org outside of our team to access them. Cantos integrations with all of our orignal photo hosting platforms has solved that problem perfectly while providing extra helpful features that we didn't think we needed! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Layla T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Layla T.") LT Layla T. Multimedia Designer Mid-Market (51-1000 emp.) 5/28/2024 "Best DAM Software!" 5/5 What do you like best about Canto? The organization options of assets, the sharing features, and we love the portals! Such a fantastic way to share specific assets internally and externally. Review collected by and hosted on G2.com. What do you dislike about Canto? It would be helpful to be able to have a selection option for folders/albums in the folder tree without actually opening the folder/album itself. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? For Brand Asset Management, we're able to share our brand guidelines both internally and externally and monitor access to certain features using the Asset Request feature. For Digital Asset Management, we're able to share a selection of photos either (privately) through a share link or more publicly through a portal. The portals particularly house our best imagery for student recruitment so that internal and external partners can access them. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AL Allison L. Brand Asset Specialist Enterprise (\> 1000 emp.) 5/15/2026 "Streamlined Asset Management with Intuitive AI Features" 4/5 What do you like best about Canto? I really like how user-friendly Canto is. There are so many little ways to organize information using different tags and keywords, which is really helpful. I like the AI features; they are definitely helpful in today's day and age with DAM management. Canto's AI facial recognition is fantastic, especially for a large healthcare system like ours with over 13,000 employees. It significantly cuts out a lot of guesswork in organizing photos. I find the AI features intuitive and super helpful for my job, making it a lot easier for me and our clients. I'm really happy that our company chose this platform, and I think it's a great product. I absolutely love the AI capabilities, and these are some of the things that really stand out to me. Also, the Canto team has been really supportive, which has made everything pretty smooth. Review collected by and hosted on G2.com. What do you dislike about Canto? I think Canto has maybe a little too many options for certain things; there's a lot of different boxes that you can check, and some things are redundant. There's just so many little nuanced options, and things can sometimes get a little confusing. Overall it's a lot of trial and error to see what we can figure out that works the best for me and my team. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto helps us organize and manage assets, making it easier for our team and clients to find things quickly. The AI facial recognition and tagging features reduce guesswork, and its user-friendly structure improves our asset management efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Stavra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stavra K.") SK Stavra K. Enterprise (\> 1000 emp.) 5/14/2026 "AI-Powered Image Management with Room for Customization" 4.5/5 What do you like best about Canto? I really appreciate Canto's ability to help me organize images, track approvals, and record associated metadata effortlessly. Its AI-enabled search feature is truly impressive and has significantly enhanced its capabilities. It's incredibly effective in finding the right assets, even when dealing with a large library and using complex clinical terminology. This accuracy is critical, especially since the images I manage are often technical and clinical. Canto's highly accurate results, even with nuanced clinical terms, have been a game-changer. Additionally, the initial setup was very easy, which made the transition seamless. Review collected by and hosted on G2.com. What do you dislike about Canto? We have multiple teams sharing our Canto instance. The way libraries are structured means that we have to share metadata fields, rather than being able to customize at the library level. There are workarounds, but it would be nice if, for instance, when one team wants to make a certain metadata field required on upload, we didn't all have to follow that one team's rule. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto helps me organize images, track approvals, and record metadata. The AI-enabled search is incredibly effective at finding the right assets from a large library using clinical terminology. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 5/13/2025 "Effortlessly Manages Assets with Minor Hiccups" 4.5/5 What do you like best about Canto? I really like using Canto for asset management because it keeps all of my company's images and graphics organized with the correct metadata. It's easy to search for filenames and projects, and creating custom galleries to share with my team is a breeze. The user-friendly interface makes uploading, downloading, and editing metadata to files effortless. In my line of work, we handle hundreds of images per day, and Canto's metadata capabilities make everything searchable and manageable. It's an essential tool that simplifies finding and organizing files, making any other way of working seem impossible. I also heard that setting up Canto was relatively easy for such a large volume of assets, which adds to its appeal. Review collected by and hosted on G2.com. What do you dislike about Canto? Sometimes thumbnails don't update quickly, which can cause some confusion when looking for a specific file or confirming that an edit was made to a file. There is also a pop-up thumbnail preview that can be annoying. It would be great to be able to turn that on and off at the user level. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto organizes my company's images with correct metadata, making filenames and projects easy to search. I can create custom galleries to share, which is very easy. Canto streamlines uploading and downloading, essential given our daily volume of images. Review collected by and hosted on G2.com. Show More Response from Reagan Cola of Canto [Editedit](https://www.g2.com/survey_responses/canto-review-11164072/official_response/edit) Thanks for sharing your experience! We’re happy to hear that Canto’s ease of use and custom upload links are helping your team stay organized. We appreciate your note about the pop-up menu, while there isn’t a way to disable it just yet, we’ve passed your feedback on to our product team. If you want, your account manager can also provide some tips on managing that feature. Thanks for being part of the Canto community! - Reagan 5/13/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gabriel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel M.") GM Gabriel M. Website Administrator Higher Education Mid-Market (51-1000 emp.) 5/13/2026 "Efficient Media Sharing with Some UI Hiccups" 3.5/5 What do you like best about Canto? I love how Canto helps share quality images in a structured and organized way. The organization feature stands out as one of my favorites, making it easier to manage media effectively. I also really appreciate the presets for downloading images, which I find very useful because they allow me to download an image with a specific size and aspect ratio, saving me time. This efficiency lets me focus on other aspects of work, like different portions of our website. Overall, Canto is a pretty solid solution for these needs. Review collected by and hosted on G2.com. What do you dislike about Canto? When an image is open for download, and you close it to return to the previous library search, the page refreshes, and you end up at the top of the image library again. It's a really bad UI experience. Also, even with fast internet, scrolling through the library feels clunky and slow. The classic and new library views aren't much different, and it shouldn't be an option to navigate back and forth between them. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto lets us share high-quality images in an organized way. It saves me time, allowing me to focus on other parts of our website. The presets for downloading images in specific sizes are really useful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Zach W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach W.") ZW Zach W. Videography and Editing Specialist Mid-Market (51-1000 emp.) 5/12/2026 "AI-Powered Visual Search Transforms Asset Management" 4.5/5 What do you like best about Canto? I think the AI visual search in Canto is really a game changer for us. To be able to use natural language to locate a specific photo, video, or piece of text dramatically speeds up our processes. I don't have to preview every asset in a folder to find the best one. I can use the natural language search to quickly sort assets by the best match. The support team, especially the implementation team, has been very useful and able to answer any questions or at least go back and find the answer for us quickly. Review collected by and hosted on G2.com. What do you dislike about Canto? It's difficult to find an organizational structure that makes it easy for folks with different roles to quick sort through only what they need and not be overwhelmed by the large amount of material available. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? I use Canto to manage our photo and video assets, ensuring we find the right ones quickly with its AI search and filtering, solving issues of time, overlooking assets, and reliance on institutional knowledge. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Claire M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claire M.") CM Claire M. Mid-Market (51-1000 emp.) 5/12/2026 "Intuitive and Customizable with Responsive Support" 4/5 What do you like best about Canto? I find Canto to be intuitive, with fully customizable features that cater to users' preferences. I like the Canto Help Center because it answers most of my problems, and if I need to submit a ticket, the team is responsive and offers help. The help center does a good job of solving simple to intermediate problems, and its guides are well-made, allowing me to find answers without needing to contact a representative. The initial setup was very easy, with the help center and the client management team doing a great job. Review collected by and hosted on G2.com. What do you dislike about Canto? I tried the new library and don't like it as much. I think it tried to over-modernize and tried to over-consolidate features. I don't mind seeing more buttons or features on the screen, that allows me to know what are available. I spend more time looking around the new library for what I need than I do actually working. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? Canto helps onboard multiple brands across my company, giving all employees platform access. The Canto Help Center handles simple-intermediate problem solving effectively, reducing the need to contact representatives. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 5/12/2026 "Powerful, Well-Designed, AI-Powered DAM with Outstanding Support" 5/5 What do you like best about Canto? As a digital asset management system, it is incredibly powerful, well built and well designed. From facial recognition to organization to the pricing structure and options, it fully meets the needs of my team. Beyond that, though, the Canto support team, account managers, and back-end folks are incredible. This is an organization and a platform that is constantly improving for the sake of its clients. Every time I have reached out with questions or suggestions, Canto has provided the absolute best customer service experience for workplace software that have encountered. Review collected by and hosted on G2.com. What do you dislike about Canto? As a K-12 school, we would love a more simple and streamlined way to allow teachers to easily upload and organize content, yearbook staff to have access to the content they need, and parents to be able to easily, safely, and securely see photos of their children -- while respecting the permissions of all students. We have worked with Canto to create workarounds for a lot of this, as much of it is possible, but would love a simple fulsome way to achieve this, while recognizing the limitations of privacy for our families. Review collected by and hosted on G2.com. What problems is Canto solving and how is that benefiting you? The facial recognition is unbelievably helpful in a large school community that has more than 100 students with restrictive no photo permissions from their parents (external and internal). It allows our marketing and communications team to easily scan photos and determine whether it is usable for our purposes, given the students in the photo. Review collected by and hosted on G2.com. 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