The option to test with a free license. We use it for internal IT-planning and for a small group of people. We do consider opening it to our customers and candidates for a broader feedback system. The ease of use makes this a pure strategic decision and not an "IT-issue". Review collected by and hosted on G2.com.

So far I found nothing that detracts from the value created by Canny. Review collected by and hosted on G2.com.

I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny. Review collected by and hosted on G2.com.

So far we haven't hit any major issues in our integration. Review collected by and hosted on G2.com.

Easy to gather and organize customer requests and communicate with them. Has a simple and attractive visual style for the feedback cards and an easy-to-use editor for the release notes. The free tier does everything we need it to. Review collected by and hosted on G2.com.

There's very little to complain about. I sometimes find the admin view cluttered and toggle back to the public view when I want to get an overview of what's there. Review collected by and hosted on G2.com.

Overall Canny's product is great! Very easy to use and manage. Customers can seamlessly submit requests using SSO and get notifications on any status changes. Review collected by and hosted on G2.com.

Would love to see more integrations and the ability to tie in more than one customer metric. Review collected by and hosted on G2.com.

Everyone can see, vote, comment and work on ideas together. I love how we can set up our own ranking criteria and customize it for each department. Also love how prioritization just happens automatically. Review collected by and hosted on G2.com.

Somtimes I wish I could customize the columns and various views a bit more. I'm sure that's coming! Review collected by and hosted on G2.com.

We used to collect user feedback via e-mail and spend hours keeping users updated on the progress of their development requests.

Canny has automated this for us, and we can now manage user feedback with less struggle and better quality.

Another benefit is the release log, where we have been surprised to see how many users interact and reach out to us after reading releases. Review collected by and hosted on G2.com.

We want to integrate canny better with our tech stack and would have appreciated the Hubspot integration as part of the growth package. The price for upgrading to business exceeds the benefits of this single add-on we want. Review collected by and hosted on G2.com.

I am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes. Review collected by and hosted on G2.com.

Canny doesn't allow us to remove the Canny branding on our client facing site. I think this could be a premium feature added on their plans. But I do understand why they don't allow this. Review collected by and hosted on G2.com.

its like survey monkey meets pigeon hole Review collected by and hosted on G2.com.

its always work to shift through the data Review collected by and hosted on G2.com.

It counts the vote and keeps track of the progress Review collected by and hosted on G2.com.

So far nothing is missing, it's very helpful Review collected by and hosted on G2.com.

I love that Canny allows you to create private or public boards for any feature! This allows users to proactively send us feedback and feel a bit exclusive having their own portal to submit and upvote on feedback. Review collected by and hosted on G2.com.

Nothing! I wish you could add multiple owners to a feedback post, but that's about it. Review collected by and hosted on G2.com.