--- title: Canny Reviews meta_title: 'Canny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how Canny works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 108 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Canny Reviews **Vendor:** Canny **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 108 ## About Canny Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa ## Canny Pros & Cons **What users like:** - Users find Canny's **ease of use** exceptional, making integration and feedback management straightforward and efficient. (12 reviews) - Users love Canny for its **easy integration, powerful features, and responsive customer support** , making it a top choice. (8 reviews) - Users commend Canny's **responsive customer support** , consistently receiving prompt assistance whenever issues arise. (7 reviews) - Users commend the **easy integrations** provided by Canny, facilitating seamless use and powerful functionality with robust support. (6 reviews) - Users value Canny's **efficient feedback management** , streamlining feature requests and enhancing customer insights for better decision-making. (6 reviews) - Easy Setup (5 reviews) - Users value the **seamless integrations** with tools like Slack and Jira, enhancing workflow efficiency and collaboration. (5 reviews) - Easy Management (4 reviews) - Idea Management (4 reviews) - Automation (3 reviews) **What users dislike:** - Users express frustration over the **idea duplication** issue, wishing for features to prevent or manage duplicates effectively. (5 reviews) - Users face challenges with **missing features** , such as inadequate AI assistance and limited mobile app functionality. (5 reviews) - Users face **integration issues** with Canny, impacting software collaboration and overall user experience. (3 reviews) - Users experience **integration difficulties** with Hubspot, though support is helpful, affecting overall satisfaction. (2 reviews) - Users find **learning difficulties** with Canny due to its complex Admin UI and unreliable integration processes. (2 reviews) - Limited Functionality (2 reviews) - Users express frustration with the **ticket merging functionality** of Canny, making it difficult to track old tickets. (2 reviews) - Complex Usability (1 reviews) - Confusing Usage (1 reviews) - Filtering Issues (1 reviews) ## Canny Reviews ### 1. A lot easier to use than UserVoice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Canny?** Our Support team loves having a place to direct customers where they can feel like their voice is heard, and the automatic email notifications when something is marked Complete save us a ton of time. Really pleased with how clean the UI is! Looks modern and is easy to navigate and learn, both from the user side and the admin side. The feature to switch to "Public view" as an admin is genius to really put ourselves in our customers' shoes. **What do you dislike about Canny?** Still requires a good bit of moderation/oversight, but I've yet to find a tool that can cut that out of the process. Wish they had a native HelpScout integration, but their API options are a good workaround. Wish their public vs. private boards/posts were much more visually distinct. **What problems is Canny solving and how is that benefiting you?** We integrated Canny directly into our app, including requiring auth to access it, and the ability to lock things down to just our existing customers is really great. I also like the idea of using Canny to organize internal requests, but haven't been able to test that out yet with my team. The ability to add internal comments to public requests is great, so we can save context for our own team on backend requirements, etc. where we'll need it when we start planning a new feature. The Canny team is also very responsive--I reported some confusing UI and they passed it on to the design team and then the engineers, and then sent me a confirmation as soon as they'd implemented a change to address it. Impressive follow-through. **Official Response from Kaman Hui:** > Hi, Thank you for your 5-star review! Really appreciate you taking the time to share your experience with us. We are so glad to hear that you are pleased with our UI and that your support team is loving Canny! I've shared your feedback with the team. If you ever need help getting more out of Canny, please do not hesitate to reach out. Cheers, Kaman ### 2. My journey with Canny So far... **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Canny?** The ease of having a personal url and workspace to post and share with people to interact with. **What do you dislike about Canny?** Canny is a wonderful app with great potential. It just has a difficult interface to work with. I, most of the time, operate Canny on my phone and find it hard and sometimes, exhaustive navigating or finding my way around. **What problems is Canny solving and how is that benefiting you?** Canny, like I wrote, is a very good app that still contains unlocked potential. It's helped with writing down thoughts for anyone to interact with now, or in the future with only the url link. ### 3. Canny for the win! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Canny?** Super easy to use - both internally as well as externally for customers. Very intuitive, easy to setup, adds a lot of value quickly! **What do you dislike about Canny?** Wish we could stylize/customize more - very bare bones. **What problems is Canny solving and how is that benefiting you?** How to collect customer feedback, put in one place for our Product & Customer teams. Create a democratic way to help set the product roadmap. Also have a repository for internal company ideas! **Official Response from Kaman Hui:** > Hi, Thanks for taking the time to leave us a review! We are so happy to hear that Canny has been super easy to use for both your internal and external use. In regards to customization, do you have any specific features that you are looking for? We'd love to know and add those requests to our public board. Cheers, Kaman ### 4. User friendly tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Canny?** Canny helps us gather and organize customer feedback. It's customizable, user-friendly and allows private/public modes of their roadmaps and categories. It also integrates with many third-party tools such as Hubspot or Intercom which makes adding insights easier. You can also assign priorities to customers' votes to help track which features are the most valuable. **What do you dislike about Canny?** The biggest limitation is reporting. It would be nice if Canny would allow custom reports. **What problems is Canny solving and how is that benefiting you?** Keep track of the insights we recieve from customers **Official Response from Julia Valade:** > Hi there, Thank you so much for sharing your thoughts on Canny. It's wonderful to hear that our platform has streamlined the way you gather and organize customer feedback. We also appreciate you highlighting how prioritizing customer votes has been instrumental in keeping track of the most valued features. We're committed to ensuring that Canny continues to support your efforts in this area. We take your feedback on reporting seriously. Continuous improvement is part of our DNA, and enhancing our reporting capabilities is on our radar. I've reached out via email to explore the types of custom reports you're seeking so we can understand your use case better. Please know that our team is always here for you. Should you have any further suggestions or require additional support, don't hesitate to get in touch. Warmest regards, Julia ### 5. The very tool we've been looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Archie V. | Customer Experience Specialist CLASHING, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Canny?** I've been looking for a comprehensive tool for sharing roadmap with our users and Canny was exactly it! It is easy but yet powerful, you can dive in and start right away and the platform is very intuitive and user friendly. Customer service is great as well, they respond fast and always help. Canny also allows a bunch of integrations which is always handy. **What do you dislike about Canny?** Nothing so far! Our experience with Canny is really good. **What problems is Canny solving and how is that benefiting you?** We needed a comprehensive public roadmap and Canny can to that very nicely. **Official Response from Kaman Hui:** > Hi Archie, Thank you for taking the time to leave us a review! We are so happy to hear that you have been enjoying Canny's roadmap tool and our integrations have been handy. If you ever want to find new ways to get more out of Canny, please do not hesitate to reach out. We’d love to help! Cheers, Kaman ### 6. Goodm tool for Product Managers and CS **Rating:** 4.0/5.0 stars **Reviewed by:** Nir R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2024 **What do you like best about Canny?** Access to client needs. Thats all I have to Write :) **What do you dislike about Canny?** Nothing. That all I have to Write :) Thanks **What problems is Canny solving and how is that benefiting you?** Raising clients needs and a way to set user interviews ### 7. Super easy implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Canny?** The ease of implementation and support from the Canny team during our onboarding was exceptional. **What do you dislike about Canny?** A few minor niggles but no major dislikes. **What problems is Canny solving and how is that benefiting you?** Before Canny we had multiple feedback forums; Canny has enabled us to consolidate these into a single tool **Official Response from Kaman Hui:** > Hi there, Thank you for your review! Appreciate you taking the time to share your feedback. We are so happy to hear that you had an exceptional experience during your onboarding process. If you ever need help getting more out of Canny, please let us know. We'd love to help. Cheers, Kaman ### 8. Task tracking for the teams **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Canny?** ability to manage tasks at one place for everyone. **What do you dislike about Canny?** some UI glitches are there that includes tool becoming non-responsive at most times. **What problems is Canny solving and how is that benefiting you?** Task management and prioritizing ### 9. Easy-to-use and very valuable for startups **Rating:** 4.5/5.0 stars **Reviewed by:** Michaela R. | Head of Brand and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Canny?** I think that the easy of use of Canny is one of my favorite parts. It is straightforward and simple for our internal team (and customers) to understand. It's an easy way for teams internally to stay connected while also tapping into the feature needs of our cstomer base. **What do you dislike about Canny?** I don't have many Canny related complaints. The changelog feature can be a bit clunky but it's not too bad. **What problems is Canny solving and how is that benefiting you?** We rely on customer feedback and requests to power our product roadmap and keep us in tune with what our users need. Canny helps us organize, receive, categorize and digest all of that feedback. **Official Response from Maria Vasserman:** > Hi Michaela, Thank you for leaving such a lovely review! We appreciate you taking the time to share your experience. We're glad to hear Canny has been providing an easy way to streamline team collaboration and manage user feedback. We're always working on making Canny better! We'll take your comment regarding the changelog into consideration. If we can ever assist you or your team, please don't hesitate to reach out! Best, Maria ### 10. Overpriced Service; Terrible Cancelation Process **Rating:** 0.5/5.0 stars **Reviewed by:** Joao S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Canny?** Canny's product is simple and clean, which we appreciated. It served us well for a considerable period. The straightforward design of the platform is a significant strength, and its initial effectiveness for our business needs was commendable. **What do you dislike about Canny?** Our main gripe with Canny is its sudden and substantial change in pricing. It initially cost us $200 a month, a price we already found steep for this type of service. This amount then unexpectedly doubled, increasing our monthly expense to $400. Additionally, the cancellation process was frustrating, as it required us to contact their support team. This became more problematic when our subscription wasn't canceled as requested, resulting in us being charged again. We found this level of customer service to be underwhelming and it increased our overall dissatisfaction with the platform. **What problems is Canny solving and how is that benefiting you?** Canny was useful as it consolidated our feedback and helped us prioritize based on user votes. It boosted transparency and engagement with our users. However, the excessive pricing and poor customer service outweighed these benefits, forcing us to seek alternatives. **Official Response from Kaman Hui:** > Hi Joao, We appreciate you taking the time to share your thoughts, as we take user feedback very seriously at Canny. We’ve taken your feedback to heart and are working on a few things to address your concerns around our pricing and cancellation process. We’ve also reached out to our support team and can confirm that your company was refunded on July 27, 2023. The reason we want people to reach out to support to cancel is so we can better understand why they’re canceling and improve Canny in the future. I can see how that causes frustration on your end though. That said, we are glad you had a positive experience using Canny. Happy to hear you enjoyed our clean interface and effectiveness in your feedback management. Our team has worked really hard on building and improving our tool. Thanks again for sharing your experience. Please let us know if we can help in any other way. Regards, Kaman ### 11. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Simone D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2024 **What do you like best about Canny?** The suggest feature dashboard that can be installed inside your application admin panel. The fact there is a free tier available. **What do you dislike about Canny?** For now I didn't find anything I dislike. **What problems is Canny solving and how is that benefiting you?** I wanted to have a public roadmap and a dashboard in which the users of our application can suggest requests. Canny does that with Single Sign On and with a free plan Amazing! **Official Response from Kaman Hui:** > Hi Simone, Thank you for your 5-star review! We really appreciate you taking the time to share your experience. So glad to hear that you are enjoying our Free plan and our public roadmap. If you ever need help getting more out of Canny, please do not hesitate to reach out. We’d love to help! Cheers, Kaman ### 12. Works great **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Canny?** Upvote, slack integration, tags like in progress, company email restriction **What do you dislike about Canny?** Nothing works great. I have no complaints **What problems is Canny solving and how is that benefiting you?** Help team voice and upvote what they want to work on **Official Response from Kaman Hui:** > Hi Kevin, Thanks for taking the time to leave us a review! So glad to hear you're enjoying some of our most popular functionalities like feature upvote and the slack integration. If you ever need help getting more out of Canny, please don't hesitate to reach out. We'd love to help. Cheers, Kaman ### 13. Product Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Katrina L. | Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Canny?** Ability to organize our product roadmap in a way thats digestable for our internal team and external clients. Ability to link to Clickup so project status update in real time. **What do you dislike about Canny?** I want to organize on a deeper level, showcasing project statuses in a more granular way so my team can track. Also, it doesnt intergrate with clickup and import projects. I need to import everything manually. **What problems is Canny solving and how is that benefiting you?** It bring all projects to light for our team, taking it out of the most technical clickup viewpoint. It also helps us record and prioritize feature requests. **Official Response from Kaman Hui:** > Hi Katrina, Thank you for taking the time to leave a review! So glad to hear that Canny is helpful in organizing your roadmap in a digestible way! I've shared your feedback with the team, but would love to learn more about how we can enhance our existing ClickUp integration. Your suggestions are invaluable as we're always working on making Canny better. If we can ever assist you or your team, please don't hesitate to reach out! Cheers, Kaman ### 14. Great developer support **Rating:** 5.0/5.0 stars **Reviewed by:** Maicol B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Canny?** The developer documentation and help support **What do you dislike about Canny?** Waiting time for support but the bot is very helpful anyway **What problems is Canny solving and how is that benefiting you?** Gathering user feedback, getting new ideas, updating status of new features **Official Response from Kaman Hui:** > Hi Maicol, Thank you for your review! Happy to hear that our documentation and support have been great for developers. Noted your comment regarding our support wait time. Appreciate your feedback as we are continuously finding ways to provide better experience and faster support for our users. We are glad that the bot has been very helpful! Cheers, Kaman ### 15. Great public roadmap and feedback tool **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Canny?** We were looking for a way to involve our users in our roadmap descions and this is a great solution. It's super easy to use (both for users and admins). It's easy to get started and customer service has been great so far. **What do you dislike about Canny?** I'd like to be able to easily add emails to users at a later date and I'd like some more customisation options, like being able to edit the copy in the automated emails and add helper text to the roadmap page. **What problems is Canny solving and how is that benefiting you?** We wanted an easier way to manage feedback and to be able to better use it to plan our roadmap. We also wanted to be more open with our users about what we're prioritising and keep them in the loop better. **Official Response from Kaman Hui:** > Hi Scott, Thanks for taking the time to leave a review! So happy to hear that Canny was a great solution to involve your users in your team's roadmap decisions. Appreciate your feedback, I have noted them with our team. If you ever need help getting more out of Canny, please do not hesitate to reach out. We’d love to assist you! Cheers, Kaman ### 16. Canny is great solution for teams who are looking to better communicate with their organizations. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Canny?** Our technology team juggles feature requests at a rate of 5-10 new requests a week. That's far faster than our team can handle them. Canny allowed us to provide visibility to those requests to the entire organization and offered a good way to prioritize them. **What do you dislike about Canny?** Once a feature request makes it to the board, it's impossible to manually rearrange that request on the board. The current solution allows you to have the board sorted by some numberic field, but manually sorting is not possible. **What problems is Canny solving and how is that benefiting you?** Canny helps us organize and collect feature requests from the entire organization **Official Response from Kaman Hui:** > Hi Dan, Thank you for your review! So happy to hear that Canny has been helpful in collecting and prioritizing feature requests for your team. Noted on your feedback about manual sorting. I've passed this suggestion over to our team. If you have more ideas on how we can better our product, please do let us know! Your feedback is incredibly important to us. Cheers, Kaman ### 17. Great feedback tool, very user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Canny?** Easy to use as a customer and admin. Our customers interact with this easily and provide incredible feedback and insights for our CX and Product teams. UI is clean and modern. Responsive and helpful sales and CX teams. The Salesforce integration is a major game-changer! **What do you dislike about Canny?** No identified downsides -- Overall, things have been going smoothly! **What problems is Canny solving and how is that benefiting you?** Collecting feedback and ideas from our customers, stack-ranking feedback by revenue and/or volume, and changelog communciations **Official Response from Julia Valade:** > Hi Jessica, Thank you so much for your thoughtful review. It's lovely to hear that Canny has been helping facilitate smooth interactions and valuable insights for your customers and your Customer Experience and Product teams. We're also delighted that you appreciate our clean and modern UI. It's always reassuring to know that our efforts in making Canny user-friendly are being recognized. If you ever have any suggestions or ideas for improvement, please do share them with us. Your feedback is incredibly important in helping us grow and improve. Thank you again for your review and for being a part of the Canny family! Warm regards, Julia ### 18. Good tool to track ideas and customer's feedback, but too expensive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Canny?** Easiness to setup and use, support availability. **What do you dislike about Canny?** Price, really two expensive the plan required in order to have a private board (show stopper for us). Missing integration with Cisco Webex (nice to have). **What problems is Canny solving and how is that benefiting you?** We needed a tool to collect all the ideas and suggestion coming from the field about our sw product. ### 19. Great upgrade from what we were using **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2024 **What do you like best about Canny?** The voting, and easy integration to slack and our internal app. **What do you dislike about Canny?** Would like a prioriy field so we can assign which feedback to work on first **What problems is Canny solving and how is that benefiting you?** It is how our field reports software issues **Official Response from Kaman Hui:** > Hello, Thank you for your review! Happy to hear that the voting and integrations have been helpful for your team. In terms of priority fields, we have a prioritization roadmap where you can include various data points as impact factors to help you prioritize, and you can group features by severity/priority. Our automation features can add posts automatically to your prioritization roadmap too. To learn more, here's a few of our changelog entries: https://feedback.canny.io/changelog/group-roadmap-by-custom-fields https://feedback.canny.io/changelog/automatically-add-posts-to-roadmap-prioritization https://feedback.canny.io/changelog/filters-in-roadmap-prioritization Hope these are helpful! Cheers, Kaman ### 20. Streamline Feedback Management and Product Development with Canny **Rating:** 5.0/5.0 stars **Reviewed by:** Anubhav G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Canny?** Canny makes it easy to manage community and enterprise feature requests and feedback around the product, it makes it good to integrate into our app as integrated widet as well **What do you dislike about Canny?** the documentation could be improved, I had to contact Canny's support to get clarity about using SSO instead of identifying calls on Canny widgets **What problems is Canny solving and how is that benefiting you?** we're using it for feedback and feature request management segmented over plans and user personnas to build internal product roadmaps **Official Response from Kaman Hui:** > Hi Anubhav, Thank you for taking the time to share your experience! So glad Canny has made it easy for your team to manage feature requests and product feedback. Noted on your comment about documentation. I've passed this feedback over to our team. If you ever need help getting more out of Canny, please do not hesitate to reach out! Cheers, Kaman ### 21. Great tool to get customer feedback and prioritize feature requests **Rating:** 4.5/5.0 stars **Reviewed by:** Anuj G. | Director - Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Canny?** Trbedinf feature posts and the ability to upvote and add comments to features already requested by other customers of the product **What do you dislike about Canny?** Nothing really. I love using the product **What problems is Canny solving and how is that benefiting you?** Getting user feedback and feature requests and prioritizing the feature requests to improve customer NPS **Official Response from Julia Valade:** > Hi Anuj, Thank you for taking the time to share your experience with Canny. We love hearing that you find the trending feature posts and the ability to upvote and comment on existing requests particularly useful. It's great to know these features are helping to foster engagement and collaboration among your customers. We are so happy you love using our product and haven't encountered any significant downsides. However, if you ever have any feedback or ideas on how we can improve our product, please do let us know! Your feedback is incredibly important. Thank you again for your partnership! Warm regards, Julia ### 22. Canny's a great tool for continuous feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob M. | Product designer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Canny?** It's a great tool for passive feedback, once it's set up it'll run by itself and gather good product insights. **What do you dislike about Canny?** Once you're running, if you have a large user base, it's easy for ideas to be duplicated or lost in the noise if you aren't actively moderating it. **What problems is Canny solving and how is that benefiting you?** Getting early feedback loops can be challenging with a large user base, Canny solves that. **Official Response from Kaman Hui:** > Hi Jacob, Thank you for leaving a review! So glad to hear that Canny was great for collecting continuous feedback and gathering product insights for your company. I have noted your feedback with our team. Appreciate you sharing as we're always working on making Canny better. If you ever need help getting more out of Canny, please do not hesitate to reach out. We’d love to assist you! Cheers, Kaman ### 23. A collection of feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Laurynas A. | Customer Insights Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Canny?** The fact that the users can engage in discussions about one anothers' requests. Also the fact that users can see content geenrated by others and in turn either upvote it, or think of something else. **What do you dislike about Canny?** Changelog creation space is slightly limited and also once you get into thousands of requests the current filtering capabilities are somewhat limited to make work effective. **What problems is Canny solving and how is that benefiting you?** It helps us prioritise for the upcoming roadmaps. **Official Response from Kaman Hui:** > Hi Laurynas, Thank you for taking the time to leave us a review! So glad to hear your users are engaging with requests by others in Canny. We appreciate your feedback regarding our changelog creation space, and have shared it with the team. If you ever need support getting more out of Canny, please don't hesitate to reach out! Cheers, Kaman ### 24. Excellent feedback tool. Would recommend to any business. **Rating:** 0.0/5.0 stars **Reviewed by:** Michael C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Canny?** The tool itself is helpful, but the support is not. **What do you dislike about Canny?** AI automated support team, lack of flexibility for early Canny evangelists. **What problems is Canny solving and how is that benefiting you?** Ability to manage feedback from clients and create actionable support based on real data **Official Response from Kaman Hui:** > Hi Michael, Thank you for your lovely review! So glad to hear that feedback management has been easy for you, and that you would recommend Canny to any business! We appreciate you taking the time to share your experience. Cheers, Kaman ### 25. Easy feedback collection **Rating:** 5.0/5.0 stars **Reviewed by:** Manny R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Canny?** It's super easy to setup and start using it. It's made collecting feedback from different parties super simple **What do you dislike about Canny?** I wish there were templates for best practices on feedback collection **What problems is Canny solving and how is that benefiting you?** It centralizes the gathering of feedback from diferent sources **Official Response from Kaman Hui:** > Hi Manny, Thank you for taking the time to leave us a review, really appreciate it! Glad to hear the initial setup was easy, and that feedback collection is now much simpler for your team! We don't have templates, but we do have a few blog posts and a guide for best practices on user feedback. Here they are: - Ultimate guide to effective feedback programs (https://canny.io/blog/feedback-programs/) - How to write engaging customer feedback emails (https://canny.io/blog/customer-feedback-emails/) - How to use customer feedback in product development (https://canny.io/blog/customer-feedback-in-product-development/) - Free 'Being Canny' guide (https://go.canny.io/being-canny-guide/) Hope these help! Cheers, Kaman ### 26. Smooth experience from start to finish **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Canny?** Ease of use, importing in data easily and customer support. **What do you dislike about Canny?** Nothing found so far - but it would be great to be able to hide the 'Title' of posts in general as clients send us feedback and they would enter all details together in a comment - so the title would be generic. **What problems is Canny solving and how is that benefiting you?** One place to point clients to see what existing items have been mentioned or add new ones in, and the voting system. **Official Response from Kaman Hui:** > Hi, Thank you for leaving a review! So glad to hear that Canny was easy to use and our customer support has been helpful! I have noted your feedback with our team. Appreciate you sharing as we're always working on making Canny better. If you ever need help getting more out of the platform, please do not hesitate to reach out. We’d love to assist you! Cheers, Kaman ### 27. Canny is great for our users! **Rating:** 4.0/5.0 stars **Reviewed by:** Monica V. | Work Planning and Control, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Canny?** very easy for the users to leave their feedback **What do you dislike about Canny?** Canny is really a straight line for what they want you to do, there's not much room for deviation especially from the backend **What problems is Canny solving and how is that benefiting you?** it keeps everything together and able to merge posts and use roadmapping for voting **Official Response from Julia Valade:** > Hi Monica, Thank you for sharing! We're so happy to hear that Canny has proven helpful in streamlining your customers' feedback. I have noted your feedback with our team but would love to learn more about how we can become more flexible on the back end. Your suggestions are incredibly important as we continue to enhance our platform. Thank you again for your review and for being a part of our Canny family! Warm regards, Julia ### 28. A great Product owners tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Lee F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Canny?** Easy to create new posts, view exisiting and upvote on items, keeps a single source of truth for customers and internal staff requests. **What do you dislike about Canny?** Only thing would be to allow more than one integration with the free plan. **What problems is Canny solving and how is that benefiting you?** single source of truth, that updates users who have voted on an item when that item changes status or has an update **Official Response from Kaman Hui:** > Hi Lee, Thank you for your 5-star review! We are so happy to hear that Canny is the single source of truth for all your external and internal requests. Appreciate you taking the time to share your experience with us. Cheers! Kaman ### 29. CleverCase loves Canny! **Rating:** 5.0/5.0 stars **Reviewed by:** Preston V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Canny?** It's seemless integration into our existing infrastructure making it all look like one application. **What do you dislike about Canny?** Nothing at all, we are very please with the value and functionality. **What problems is Canny solving and how is that benefiting you?** Giving our users a voice. It's incredible to see what they want in an organized fashion. **Official Response from Kaman Hui:** > Hi Preston, Thank you for your 5-star review! We appreciate you taking the time to share your experience. So glad to hear the integration is seamless and working well with your existing infrastructure! Cheers, Kaman ### 30. Makes soliciting feedback easy. Roadmap feature is a bit more work to adopt. **Rating:** 4.5/5.0 stars **Reviewed by:** Corie K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Canny?** I like that you can tie feedback back to a user or account to see how many users/accounts it affects and tie that back to different criteria of each (like TCV, size, etc) -- I also like that clients and prospects can upvote feature requests so that we have a better idea of market demand. **What do you dislike about Canny?** I find that because feedback comes in un-uniform format that it becomes a little more work/tricky to use it's Roadmap feature. Roadmaps typically are higher level than the individual posts and the Roadmap feature on Canny can begin to look long if there isn't someone strategically managing, merging and editing the posts. **What problems is Canny solving and how is that benefiting you?** Canny allows us to solicit market feedback and feature requests in one place so that they do not get lost and can be evaluated and analyzed in one space. We also use it to keep our Sales and Account Management teams informed of what is coming soon so that they can drive conversations in the market around our product's current and future value. **Official Response from Kaman Hui:** > Hi Corie, Thank you for taking the time to leave a review! So glad to hear Canny made soliciting feedback easy for you. We appreciate your feedback on our roadmap feature. I've passed it along to our team. Otherwise, if you ever need support getting more out of Canny, please shoot us a message, we'd love to help! Cheers, Kaman ### 31. Super easy to use, includes everything you need for customer feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Bernadett T. | Product Marketing Lead, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Canny?** Easy to use, user friendly interface, great features **What do you dislike about Canny?** Customer need to sign up, or you can integrate it with your app, but it would require more time **What problems is Canny solving and how is that benefiting you?** Customer centric product development **Official Response from Kaman Hui:** > Hi Bernadett, Thank you for your 5-star review! So happy to hear that Canny has everything you need for your customer feedback management. If you ever need help getting more out of Canny, please do not hesitate to reach out. We’d love to assist you! Cheers, Kaman ### 32. Great tool, lovely onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Canny?** Simplicity, ease of use & the functionalities **What do you dislike about Canny?** Nothing really. Wouldnt complain if the price is brought down! :) **What problems is Canny solving and how is that benefiting you?** Feedback management **Official Response from Kaman Hui:** > Hello, Thanks for your review! So glad to hear that you've been enjoying Canny. If you ever need help getting more out of Canny, please do note hesitate to reach out. We'd love to help! Cheers, Kaman ### 33. AWESOME TOOL !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Aurelio V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Canny?** User engagement on our roadmap has sky rocket with the implementation of Canny. It's like democracy for a product. **What do you dislike about Canny?** Nothing so far, they are way ahead of the competition. **What problems is Canny solving and how is that benefiting you?** User engagement on our public roadmap **Official Response from Maria Vasserman:** > Hi Aurelio, Thank you so much for such high praise! We really appreciate your feedback. So glad you're enjoying Canny and seeing tangible results. We're always here to help if you ever need anything. Best, Maria ### 34. Associate Product Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Canny?** - Very easy to use - Super helpful CS team - Integrates with Slack and Intercom **What do you dislike about Canny?** - Filters and buttons on the left hand side is sometimes confusing. **What problems is Canny solving and how is that benefiting you?** Canny helps us collect customer feedback in one central location. **Official Response from Julia Valade:** > Thank you for taking the time to share your experience with Canny! We're thrilled to hear that you find our platform easy to use and that our customer service team has been helpful. It's also great to know that our integrations with Slack and Intercom have enhanced your experience. We appreciate your feedback regarding the filters and buttons on the left-hand side being sometimes confusing. We're always looking for ways to improve our user interface and ensure it is as intuitive and user-friendly as possible. Please know your feedback has been passed on to our product team. However, if you have any further ideas or details you would like to share on this, please do reach out to our support team. We would love to dive into this more! Thank you again for your feedback. It is incredibly rewarding for us to know that our platform is making a difference for you and your team. Please rest assured that we are committed to continually enhancing our service based on user feedback. Should you have any further suggestions or questions or need assistance, feel free to reach out to our customer support team. Thank you again for your support and for being a part of the Canny family! Warm regards, Julia ### 35. Best customer feedback tool **Rating:** 5.0/5.0 stars **Reviewed by:** Chandan L. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2023 **What do you like best about Canny?** Easiest way to triage customer feedback and have a public facing product roadmap **What do you dislike about Canny?** Could be easier to auto-triage issues, duplicates, etc. **What problems is Canny solving and how is that benefiting you?** Gathering customer feedback, communicating with users, public roadmap **Official Response from Kaman Hui:** > Hi Chandan, Thank you for the 5-star review! So happy to hear that Canny has been the best customer feedback tool for you! Appreciate your note about auto-triage and duplicates. I've shared it with the team. Otherwise, if you ever need help getting more out of Canny, please don't hesitate to reach out. Cheers, Kaman ### 36. Out-of-the-box feedback forum **Rating:** 5.0/5.0 stars **Reviewed by:** Namon B. | UX/UI Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Canny?** Canny is our first experience with a customer-facing feedback forum. It's been a very positive experience for us and our customers. The ability to post is straightforward. I love the ability to see posts by what is newest, trending or has the most votes. I also love the facility of adding posts on behalf of our customers, if the feedback comes through other channels. **What do you dislike about Canny?** It's difficult to get to the category settings. I wish I could add or edit categories on the fly, while reviewing posts, rather than stop my workflow and navigate to another section of the app. **What problems is Canny solving and how is that benefiting you?** We needed a customer-facing forum to better understand the features our customers want from our product. It also gives our customers another avenue to easily voice their opinions from a feedback link within our product, without having to re-authenticate. ### 37. Beautiful feedback collection **Rating:** 4.0/5.0 stars **Reviewed by:** Cole H. | Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Canny?** It has a simple UX for customers and companies. They make it easy to collect all sorts of feedback. If you need a tool to collect bug reports or any feedback in general, Canny is the place. **What do you dislike about Canny?** Sometimes the user interface can feel boxy. It is very sharp in some parts, which isn't awful but could be improved. Also, the pricing is pretty high, so it's not really a suitable tool for smaller businesses. **What problems is Canny solving and how is that benefiting you?** It helps us insure that we are providing our customers with a great experience across our platform. We are much more productive when using the platform as it helps us view all of our feedback in one place. ### 38. simple and easy to use for smaller teams and businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Canny?** Easy adoption and basic functionality to track feature requests, ability to tag and vote. Low lift to set up and use as and easy to integrate with slack early on for internal insights. **What do you dislike about Canny?** Limited functionality and features on the free version. would be great to have a reporting function but all we found were views with a filter based on tagging and status. **What problems is Canny solving and how is that benefiting you?** tracking product feedback from customers ### 39. Great app for collecting feedback and updates **Rating:** 5.0/5.0 stars **Reviewed by:** Margarita Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Canny?** Canny is a great tool for product managers who are willing to interact with their users, perfect for collecting feedback and publishing product updates. **What do you dislike about Canny?** So far, there is no integration of Canny changelog with a chat, it would be great to be able to collect feedback right in the chat. **What problems is Canny solving and how is that benefiting you?** It helps me find out what users think of our product and find new ideas for product development. **Official Response from Kaman Hui:** > Hi Margarita, Thanks for leaving us a 5-star review! We really appreciate you taking the time to share your experience. So happy that Canny has been great for your team to interact with users and collect feedback! Noted on your suggestion to gather feedback in chats. I've passed it along to the team. Cheers, Kaman ### 40. One of the best feedback gathering tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Dovidas B. | Product Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Canny?** How easy it is to setup and start working, also to see the details of what is important and what needs more attention due to increased intrest. Most of it I like how you can combine similair requests. **What do you dislike about Canny?** The functionality is a bit lacking on some filtering and searching options. Would be great to have a better search engine and sorting of the cards when trying to find anything. **What problems is Canny solving and how is that benefiting you?** Gathering feedback and suggestions also bugs from product. A great way for all that to be in one place to combine or see how it is related. Most of it solving the problme of communication with clients. **Official Response from Kaman Hui:** > Hi Dovidas, Thanks for sharing your experience with us! We are grateful you took the time to leave a review. So glad to hear Canny is one of the best feedback tools for you, and that the setup process was easy! Noted your comment about limited search options. I've shared it with the team. Cheers, Kaman ### 41. Very easy to use - both as admin and user. Helped us get IT-planning streamlined. **Rating:** 5.0/5.0 stars **Reviewed by:** Henrik C. | Manager, Talently, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Canny?** The option to test with a free license. We use it for internal IT-planning and for a small group of people. We do consider opening it to our customers and candidates for a broader feedback system. The ease of use makes this a pure strategic decision and not an "IT-issue". **What do you dislike about Canny?** So far I found nothing that detracts from the value created by Canny. **What problems is Canny solving and how is that benefiting you?** Internal IT planning is now structured and streamlined. ### 42. A truly delightful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Co-Founder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Canny?** I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny. **What do you dislike about Canny?** So far we haven't hit any major issues in our integration. **What problems is Canny solving and how is that benefiting you?** Adding feature request functionality and development changelog to our app. ### 43. The best and easiest way to gather customer requests and show progress on development **Rating:** 5.0/5.0 stars **Reviewed by:** Eben M. | Product Owner **Reviewed Date:** December 06, 2022 **What do you like best about Canny?** Easy to gather and organize customer requests and communicate with them. Has a simple and attractive visual style for the feedback cards and an easy-to-use editor for the release notes. The free tier does everything we need it to. **What do you dislike about Canny?** There's very little to complain about. I sometimes find the admin view cluttered and toggle back to the public view when I want to get an overview of what's there. **What problems is Canny solving and how is that benefiting you?** The issue we wanted to address using Canny was that we lacked a coherent way to gather and organize customer requests and then communicate back to them what features we're working on. ### 44. Great application that our customers use daily **Rating:** 5.0/5.0 stars **Reviewed by:** Theodore K. | Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Canny?** Overall Canny's product is great! Very easy to use and manage. Customers can seamlessly submit requests using SSO and get notifications on any status changes. **What do you dislike about Canny?** Would love to see more integrations and the ability to tie in more than one customer metric. **What problems is Canny solving and how is that benefiting you?** Canny is helping us continue to be agile while prioritizing feature/improvement requests that align with the needs of our customers. ### 45. Easy, fun and incredibly useful tool for feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Canny?** Everyone can see, vote, comment and work on ideas together. I love how we can set up our own ranking criteria and customize it for each department. Also love how prioritization just happens automatically. **What do you dislike about Canny?** Somtimes I wish I could customize the columns and various views a bit more. I'm sure that's coming! **What problems is Canny solving and how is that benefiting you?** It helps us gather all the ideas in one place, see them all at a glance, then select the best ones based on the criteria that makes sense for us. Then it's super easy to push them to ClickUp and start working away! ### 46. A great timesaver and key to customer satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Lars F. | Business developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Canny?** We used to collect user feedback via e-mail and spend hours keeping users updated on the progress of their development requests. Canny has automated this for us, and we can now manage user feedback with less struggle and better quality. Another benefit is the release log, where we have been surprised to see how many users interact and reach out to us after reading releases. **What do you dislike about Canny?** We want to integrate canny better with our tech stack and would have appreciated the Hubspot integration as part of the growth package. The price for upgrading to business exceeds the benefits of this single add-on we want. **What problems is Canny solving and how is that benefiting you?** We communicated better with our userbase and saw massive time-savings in handling user feedback and development requests. Customers are happier and we have gotten much more positive dialog with them than ever before ### 47. Canny is great for user research! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack L. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Canny?** I am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes. **What do you dislike about Canny?** Canny doesn't allow us to remove the Canny branding on our client facing site. I think this could be a premium feature added on their plans. But I do understand why they don't allow this. **What problems is Canny solving and how is that benefiting you?** User research, user feedbacks, personas research. I have used canny's feedbacks as user stories for product development, I have also advise on user personas refinement with canny's feedbacks. ### 48. Get feedback all in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle S. | Senior Brand Manager - Stella Artois & Hoegaarden, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Canny?** its like survey monkey meets pigeon hole **What do you dislike about Canny?** its always work to shift through the data **What problems is Canny solving and how is that benefiting you?** getting all types of feedback in one place ### 49. its great to keep clients happy when you don't have the solution yet. **Rating:** 5.0/5.0 stars **Reviewed by:** Anamaria R. | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Canny?** It counts the vote and keeps track of the progress **What do you dislike about Canny?** So far nothing is missing, it's very helpful **Recommendations to others considering Canny:** build roadmaps and share announcements with costumers **What problems is Canny solving and how is that benefiting you?** keeps clients satisfied when their demands cant be solved instantly and provides a sensation of being heard ### 50. Great tool for research, design and general product alignment! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Canny?** I love that Canny allows you to create private or public boards for any feature! This allows users to proactively send us feedback and feel a bit exclusive having their own portal to submit and upvote on feedback. **What do you dislike about Canny?** Nothing! I wish you could add multiple owners to a feedback post, but that's about it. **What problems is Canny solving and how is that benefiting you?** We had a huge disconnect between research and product/design. There was no formal place to track feedback and make sure that these changes were being implemented within the feature. We all feel very much connected now and on the same page, especially being in very different time zones. ## Canny Discussions - [What is Canny used for?](https://www.g2.com/discussions/what-is-canny-used-for) - [View Canny pricing details and edition comparison](https://www.g2.com/products/canny/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A12%3A01+-0500&secure%5Bsession_id%5D=3942b0c5-c6f3-4648-addc-0b1e59344342&secure%5Btoken%5D=2e40e18d6136699b0fe4dbd97e48e7845f26eec9221f1505c5b4299cc516995c&format=llm_user) ## Canny Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) ## Canny Features **Analytics** - Analytics **Functionality** - Package Management - Code Analysis - Vulnerability Checks **Management** - Team Collaboration - Access Control - Data Security **Feedback** - Ranking - Commenting **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Execution** - Team Collaboration - Project Management - Task Management **Management** - Package Access Control - Package Tracking - Automation - Rollback **Functionality** - Sentiment Analysis - Tagging - Note Taking - Integrations **Idea Sources** - External Idea Generation - Internal Idea Generation **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Planning** - Work Capacity - Task Ranking - Custom Workflows - Release Forecasting **Roadmapping** - Roadmaps - Timelines **Idea Collection** - Idea Campaigns - Surveys - Forums - Suggestion Box - Mind Mapping **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **System Management** - Security - System Monitoring **Workflow Management** - Time Tracking - Progress Monitoring - Budgeting - Team Scorecard **Integrations** - Gamification - Project Planning **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Idea Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction ## Top Canny Alternatives - [UserVoice](https://www.g2.com/products/uservoice/reviews) - 4.5/5.0 (232 reviews) - [Aha!](https://www.g2.com/products/aha/reviews) - 4.4/5.0 (357 reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - 4.3/5.0 (249 reviews)