--- title: Canny Reviews meta\_title: 'Canny Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 108 reviews by the users' company size, role or industry to find out how Canny works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 108 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Canny Reviews & Product Details Visit Website Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa * * * Product Website Canny Seller [Canny](https://www.g2.com/sellers/canny) Discussions [Canny Community](https://www.g2.com/products/canny/discuss) Languages Supported English Solution Type All-in-One Overview by Sarah Hum Show More ## Pricing Pricing provided by Canny. ### FREE Free 25 tracked users Per Month ### PRO Starting at $79.00 100 tracked users Per Month [ View More Pricing Information ](https://www.g2.com/products/canny/pricing) ## Top-Rated Alternatives [ ![UserVoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserVoice") UserVoice 4.5/5(243) ](https://www.g2.com/products/uservoice/reviews) [ ![Aha!](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aha!") 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[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio Segment ](https://www.g2.com/products/twilio-segment/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vercel ](https://www.g2.com/products/vercel/reviews) Show More ![Henrik C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik C.") HC Henrik C. Manager, Talently Staffing and Recruiting Small-Business (50 or fewer emp.) 12/9/2022 "Very easy to use - both as admin and user. Helped us get IT-planning streamlined." 5/5 What do you like best about Canny? The option to test with a free license. We use it for internal IT-planning and for a small group of people. We do consider opening it to our customers and candidates for a broader feedback system. The ease of use makes this a pure strategic decision and not an "IT-issue". Review collected by and hosted on G2.com. What do you dislike about Canny? So far I found nothing that detracts from the value created by Canny. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? Internal IT planning is now structured and streamlined. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Simon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon B.") SB Simon B. Co-Founder and CTO Small-Business (50 or fewer emp.) 9/12/2022 "A truly delightful experience" 5/5 What do you like best about Canny? I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny. Review collected by and hosted on G2.com. What do you dislike about Canny? So far we haven't hit any major issues in our integration. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? Adding feature request functionality and development changelog to our app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EM Eben M. Product Owner 12/6/2022 "The best and easiest way to gather customer requests and show progress on development" 5/5 What do you like best about Canny? Easy to gather and organize customer requests and communicate with them. Has a simple and attractive visual style for the feedback cards and an easy-to-use editor for the release notes. The free tier does everything we need it to. Review collected by and hosted on G2.com. What do you dislike about Canny? There's very little to complain about. I sometimes find the admin view cluttered and toggle back to the public view when I want to get an overview of what's there. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? The issue we wanted to address using Canny was that we lacked a coherent way to gather and organize customer requests and then communicate back to them what features we're working on. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Theodore K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theodore K.") TK Theodore K. Customer Experience Mid-Market (51-1000 emp.) 12/8/2022 "Great application that our customers use daily" 5/5 What do you like best about Canny? Overall Canny's product is great! Very easy to use and manage. Customers can seamlessly submit requests using SSO and get notifications on any status changes. Review collected by and hosted on G2.com. What do you dislike about Canny? Would love to see more integrations and the ability to tie in more than one customer metric. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? Canny is helping us continue to be agile while prioritizing feature/improvement requests that align with the needs of our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/9/2022 "Easy, fun and incredibly useful tool for feedback" 5/5 What do you like best about Canny? Everyone can see, vote, comment and work on ideas together. I love how we can set up our own ranking criteria and customize it for each department. Also love how prioritization just happens automatically. Review collected by and hosted on G2.com. What do you dislike about Canny? Somtimes I wish I could customize the columns and various views a bit more. I'm sure that's coming! Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? It helps us gather all the ideas in one place, see them all at a glance, then select the best ones based on the criteria that makes sense for us. Then it's super easy to push them to ClickUp and start working away! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lars F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lars F.") LF Lars F. Business developer Small-Business (50 or fewer emp.) 2/16/2022 "A great timesaver and key to customer satisfaction" 5/5 What do you like best about Canny? We used to collect user feedback via e-mail and spend hours keeping users updated on the progress of their development requests. Canny has automated this for us, and we can now manage user feedback with less struggle and better quality. Another benefit is the release log, where we have been surprised to see how many users interact and reach out to us after reading releases. Review collected by and hosted on G2.com. What do you dislike about Canny? We want to integrate canny better with our tech stack and would have appreciated the Hubspot integration as part of the growth package. The price for upgrading to business exceeds the benefits of this single add-on we want. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? We communicated better with our userbase and saw massive time-savings in handling user feedback and development requests. Customers are happier and we have gotten much more positive dialog with them than ever before Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jack L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack L.") JL Jack L. Product Manager Mid-Market (51-1000 emp.) 3/7/2022 "Canny is great for user research!" 5/5 What do you like best about Canny? I am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes. Review collected by and hosted on G2.com. What do you dislike about Canny? Canny doesn't allow us to remove the Canny branding on our client facing site. I think this could be a premium feature added on their plans. But I do understand why they don't allow this. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? User research, user feedbacks, personas research. I have used canny's feedbacks as user stories for product development, I have also advise on user personas refinement with canny's feedbacks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michelle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle S.") MS Michelle S. Senior Brand Manager - Stella Artois & Hoegaarden Enterprise (\> 1000 emp.) 10/31/2022 "Get feedback all in one place" 4/5 What do you like best about Canny? its like survey monkey meets pigeon hole Review collected by and hosted on G2.com. What do you dislike about Canny? its always work to shift through the data Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? getting all types of feedback in one place Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anamaria R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anamaria R.") AR Anamaria R. Customer Support Small-Business (50 or fewer emp.) 6/15/2022 "its great to keep clients happy when you don't have the solution yet." 5/5 What do you like best about Canny? It counts the vote and keeps track of the progress Review collected by and hosted on G2.com. What do you dislike about Canny? So far nothing is missing, it's very helpful Review collected by and hosted on G2.com. Recommendations to others considering Canny: build roadmaps and share announcements with costumers Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? keeps clients satisfied when their demands cant be solved instantly and provides a sensation of being heard Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Mid-Market (51-1000 emp.) 4/21/2022 "Great tool for research, design and general product alignment!" 5/5 What do you like best about Canny? I love that Canny allows you to create private or public boards for any feature! This allows users to proactively send us feedback and feel a bit exclusive having their own portal to submit and upvote on feedback. Review collected by and hosted on G2.com. What do you dislike about Canny? Nothing! I wish you could add multiple owners to a feedback post, but that's about it. Review collected by and hosted on G2.com. What problems is Canny solving and how is that benefiting you? We had a huge disconnect between research and product/design. There was no formal place to track feedback and make sure that these changes were being implemented within the feature. We all feel very much connected now and on the same page, especially being in very different time zones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Canny? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Canny ](https://www.g2.com/products/canny/discussions/new) GU Guest User What is Canny used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-canny-used-for) [ View all Discussions ](https://www.g2.com/products/canny/discuss) ## Pricing Options Pricing provided by Canny. ### FREE Free 25 tracked users Per Month ### PRO Starting at $79.00 100 tracked users Per Month ### BUSINESS Contact Us 5000 tracked users Per Month [ View More Pricing Information ](https://www.g2.com/products/canny/pricing) Canny Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_22a79050879ecaa81a17410baf415df0/uservoice.png "Product Avatar Image") UserVoice 4.5/5(243) [ Compare Now ](https://www.g2.com/compare/canny-vs-uservoice) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bfd26ca98158752b5f685de2eb5aaaa/productboard.png "Product Avatar Image") Productboard 4.3/5(254) [ Compare Now ](https://www.g2.com/compare/canny-vs-productboard) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27a818bf1cf6ef4fb8417c9c84f0b52d/pendo-feedback-formerly-receptive.png "Product Avatar Image") Pendo Feedback (formerly... 3.6/5(11) [ Compare Now ](https://www.g2.com/compare/canny-vs-pendo-feedback-formerly-receptive) ##### ##### Canny Features Survey Management Feedback Collection Process Management Feedback Aggregation Communication Wiki Documentation Community Forum Customer Ideation Planning Work Capacity Task Ranking Custom Workflows [ View More Features ](https://www.g2.com/products/canny/features) ##### Categories on G2 [Product Management](https://www.g2.com/categories/product-management-software)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) [Product Management](https://www.g2.com/categories/product-management-software)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Strategy and Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)[Idea Management](https://www.g2.com/categories/idea-management)[User Research Repositories](https://www.g2.com/categories/user-research-repositories)[Repository Management](https://www.g2.com/categories/repository-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform integrates remote support with ticketing systems?](https://www.g2.com/discussions/what-platform-integrates-remote-support-with-ticketing-systems)[Which HCM software integrates with recruiting tools?](https://www.g2.com/discussions/which-hcm-software-integrates-with-recruiting-tools)[Which lease administration software integrates with accounting systems?](https://www.g2.com/discussions/which-lease-administration-software-integrates-with-accounting-systems) [Which terminal emulators have the strongest session scripting capabilities for batch system operations and workflow automation?](https://www.g2.com/discussions/which-terminal-emulators-have-the-strongest-session-scripting-capabilities-for-batch-system-operations-and-workflow-automation)[Is echo3D actually worth it for AR content management for teams accessing and managing large 3D model libraries across their organization?](https://www.g2.com/discussions/is-echo3d-actually-worth-it-for-ar-content-management-for-teams-accessing-and-managing-large-3d-model-libraries-across-their-organization)[Pros and Cons Details](https://www.g2.com/products/canny/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)