Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"CANIX IS A GREAT API TO METRC; HOWEVER, IT IS NOT A TRUE ERP"
2.5/5
What do you like best about Canix?

Its API to Canix is definetly amoung the best out of the 10+ APIs that I've tested. I only wish it had more robust options like those in found in Business Central / SAGE / etc. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Canix is not a true ERP in respects to accounting / sales platform. While it tries with integrations to SAGE & Quickbooks, it does not have the ability to properly track the production of non-cannabis items. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"A solid and simple-to-learn companion software to Metrc"
3.5/5
What do you like best about Canix?

Canix accomplishes a mostly seamless integration to your facility's Metrc data. The user interface is pleasing and easy to navigate. All of the functions mirror those found in Metrc, so it takes very little additional effort to get comfortable using this software. The support team seems quite responsive, and it's clear the people behind the scenes of Canix understand the fundamentals of the cannabis industry. Canix's primary additional value is its robust internal financial tracking systems. You can program CoGS, BoMs, invoices & sales orders, and all of these data sets feed into detailed reports with a plethora of filters to help streamline data. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Canix has its fair share of bugs, including a semi-frequent and particularly frustrating error where Canix can't identify a tag number as being available and won't let you create a package with that number. You must log into Metrc, create the package with that number there, and then Resync Canix with Metrc (a process that can take anywhere from 1-5 minutes) to get that tag to show up in the Canix system.

There are also several clunky UI elements that are a little counterintuitive and slow down what would otherwise be a streamlined process. For instance, when adding packages to a transfer manifest in Canix, the button to Add Package is at the top of the page, but the fillable tag number box appears at the bottom of the page. If you're adding more than a couple packages to a transfer, having to scroll all the way up and all the way down for each package added is frustrating.

Lastly, Canix's main selling point is also its biggest drawback, in my opinion. It works as a companion software to Metrc, which means you can take advantage of Canix's tools and accessible UI to navigate your facility's Metrc data more efficiently. However, this also means that Canix is fundamentally limited to Metrc's basic functions, and nothing more. You can not use Canix to create a more granular in-house inventory management system that works for your specific needs, as you can't create or adjust anything in Canix without that change affecting Metrc as well. Review collected by and hosted on G2.com.

Sam D.
SD
Sam D.
Small-Business (50 or fewer emp.)
"Great product for inventory management"
4/5
What do you like best about Canix?

Canix is an excellent tool when it comes to keeping track of inventory. It also excels at plant and tag tracking as well. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I don't really dislike anything about Canix. Occasionally, the portal will display there is a problem when signing in but overall not a bad inconvenience. Review collected by and hosted on G2.com.

AR
alix r.
Enterprise (> 1000 emp.)
"Canix is a helpful tool to manage inventory"
4/5
What do you like best about Canix?

Canix offers a "buffer layer" between Michigans METRC system allowing mistakes to be caught before ending up in the state system. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Canix can have issues presenting up to date data at times, but with the help of the Canix support team these issues are often resolved in a timely manner. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Mid-Market (51-1000 emp.)
"CANIX is great but could stand a few improvements"
4.5/5
What do you like best about Canix?

CANIX is great for creating invoices and attaching packages for manifests. It is easy to use and has numerous helpful features. Review collected by and hosted on G2.com.

What do you dislike about Canix?

There have been recent issues where METRC data won't refresh in CANIX. For some reason, the Packages aspect sometimes takes multiple attempts and a lot of time (10-15 minutes) to finally get everything refreshed. Also, it's very burdensome and redundant to have to re-enter price amounts when trying to create the transfer. It would be helpful if the prices would carry over like the packages do. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Mid-Market (51-1000 emp.)
"Quick & helpful user support"
4/5
What do you like best about Canix?

I love how fast the team is with responding to any questions and issues when they arrise.

They work hard to fix any issues and ensure they don't reoccur. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I wish I didn't have to click into a tag to see it's history. Sometimes when retracing my steps I need to see multiple tags history at the same time. Review collected by and hosted on G2.com.

AG
amy g.
Small-Business (50 or fewer emp.)
"customer service"
4/5
What do you like best about Canix?

easy of creating orders, adding packages to orders. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I find the inventory hard to use, I feel I am flipping between screens looking for package numbers between availble and packages, they should be more intergrated so when I open the item in availibility then total active quanity, open the package info instead of taking me to all availble . The main vies on inventory page is a little out of order for info I need, I have reorganized the page

That you had to creat a seperate transfer facility from the customers Review collected by and hosted on G2.com.

Response from Madison Bunce of Canix

Hi Amy, thanks for the review! I put together some ideas to try to make Canix work even better for you.

In regards to the inventory views, you mentioned that you moved around columns, but we just released a new feature that might solve this completely: Custom Availability Statuses. Combining that with the ability to create a Custom View to save your report configuration could be exactly what you're looking for.

You also mentioned flipping between packages and availability. From the inventory availability page, you can see just available to sell packages (or custom statuses) in 2 places: drop down the item row to see packages and select the item name to see a side panel with Total (Available to Sell) as an option.

Our team would love to help you set up the custom statuses and views you might want to work with. If you aren't sure who you dedicated CSM is, please email us at help@canix.com so we can improve your experience with Canix.

Lastly, you're right and there was an issue where the storefront was not accessible for 1 week. Thank you for your patience while that was resolved.

KM
Kevin M.
Mid-Market (51-1000 emp.)
"I use canix as a post processing technician for a cannabis company"
4/5
What do you like best about Canix?

I like using canix to keep track of inventory for our lab. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I dislike that you can't go back and edit mistakes. Review collected by and hosted on G2.com.

VC
Victor C.
Small-Business (50 or fewer emp.)
"Very good user interface"
5/5
What do you like best about Canix?

Ease of use and how much I have learned from it Review collected by and hosted on G2.com.

What do you dislike about Canix?

Sometimes the system is down and I can't get my work done Review collected by and hosted on G2.com.

David F.
DF
David F.
Managing Partner
Small-Business (50 or fewer emp.)
"Canix is a great tool to keep our sales and inventory organized"
5/5
What do you like best about Canix?

Thea sales, inventory, and plant features Review collected by and hosted on G2.com.

What do you dislike about Canix?

There have been glitched from time to time. Emily and the canix team are greate and have always addressed them. Review collected by and hosted on G2.com.