--- title: Candybox CRM Solutions Reviews meta\_title: 'Candybox CRM Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how Candybox CRM Solutions works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 49 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- ### Candybox CRM Solutions Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **expertise** of Candybox CRM Solutions, highlighting their insightful guidance and deep knowledge of Salesforce. [(7 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1524845&qs=pros-and-cons#reviews) Users appreciate the **strong partnership and collaboration** from Candybox CRM Solutions, enhancing their tech stack management effectively. [(6 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525027&qs=pros-and-cons#reviews) Users value the **timely problem-solving solutions** of Candybox CRM Solutions, enhancing collaboration and efficiency in their workflows. [(6 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525038&qs=pros-and-cons#reviews) Users praise Candybox CRM Solutions for their **effective problem solving** , offering tailored solutions that enhance business processes. [(5 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1524860&qs=pros-and-cons#reviews) Users value the **responsive support and genuine investment** of Candybox CRM Solutions in their client success and growth. [(4 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525104&qs=pros-and-cons#reviews) Users find the **premium pricing** of Candybox CRM Solutions to be quite high, complicating budget approvals. [(1 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=2385400&qs=pros-and-cons#reviews) Users find the **premium pricing tier quite high** , necessitating extensive budget negotiations for approval. [(1 mentions)](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=2385399&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Candybox CRM Solutions ##### 1. Expertise Users commend the **expertise** of Candybox CRM Solutions, highlighting their insightful guidance and deep knowledge of Salesforce. [ See 7 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1524845&qs=pros-and-cons#reviews) See Related User Reviews ![Angie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie I.") AI Angie I. 4.5/5 "Responsive and Adaptable Salesforce Partner" What do you like about Candybox CRM Solutions? We use Candybox CRM Solutions as a Salesforce and RevOps consulting partner. They always make thoughtful updates, provide recommendations about our cu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Mid-Market (51-1000 emp.) 4.0/5 "A responsive, knowledgeable Salesforce partner you can actually rely on" What do you like about Candybox CRM Solutions? They feel like an extension of your internal team. Mark and the crew were super easy to work with — friendly, flexible, and very responsive (usually w ##### 2. Partnership Users appreciate the **strong partnership and collaboration** from Candybox CRM Solutions, enhancing their tech stack management effectively. [ See 6 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525027&qs=pros-and-cons#reviews) See Related User Reviews ![Angie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie I.") AI Angie I. 4.5/5 "Responsive and Adaptable Salesforce Partner" What do you like about Candybox CRM Solutions? We use Candybox CRM Solutions as a Salesforce and RevOps consulting partner. They always make thoughtful updates, provide recommendations about our cu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great expertise and partnership" What do you like about Candybox CRM Solutions? The Candybox team is deeply invested in the success of their clients. They’ve been true partners to us -professional, kind, and collaborative througho ##### 3. Problem-Solving Users value the **timely problem-solving solutions** of Candybox CRM Solutions, enhancing collaboration and efficiency in their workflows. [ See 6 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525038&qs=pros-and-cons#reviews) See Related User Reviews ![Angie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie I.") AI Angie I. 4.5/5 "Responsive and Adaptable Salesforce Partner" What do you like about Candybox CRM Solutions? We use Candybox CRM Solutions as a Salesforce and RevOps consulting partner. They always make thoughtful updates, provide recommendations about our cu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Mid-Market (51-1000 emp.) 5.0/5 "Candybox - Order Operations / Deal Desk" What do you like about Candybox CRM Solutions? The seamless integration into our day to day workflows. ex. Slack, email, meetings, etc. As well as their expertise and timely problem solving solutio ##### 4. Problem Solving Users praise Candybox CRM Solutions for their **effective problem solving** , offering tailored solutions that enhance business processes. [ See 5 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1524860&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Mid-Market (51-1000 emp.) 5.0/5 "Candybox - Order Operations / Deal Desk" What do you like about Candybox CRM Solutions? The seamless integration into our day to day workflows. ex. Slack, email, meetings, etc. As well as their expertise and timely problem solving solutio ![Jack Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack Z.") JZ Jack Z. Mid-Market (51-1000 emp.) 5.0/5 "An Excellent Partner" What do you like about Candybox CRM Solutions? Their ability to listen, offer multiple solutions, deliver quality solutions, and partner with. ##### 5. Experience Users value the **responsive support and genuine investment** of Candybox CRM Solutions in their client success and growth. [ See 4 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=1525104&qs=pros-and-cons#reviews) See Related User Reviews ![Angie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie I.") AI Angie I. 4.5/5 "Responsive and Adaptable Salesforce Partner" What do you like about Candybox CRM Solutions? We use Candybox CRM Solutions as a Salesforce and RevOps consulting partner. They always make thoughtful updates, provide recommendations about our cu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great expertise and partnership" What do you like about Candybox CRM Solutions? The Candybox team is deeply invested in the success of their clients. They’ve been true partners to us -professional, kind, and collaborative througho ### Top Cons or Disadvantages of Candybox CRM Solutions ##### 1. Expensive Users find the **premium pricing** of Candybox CRM Solutions to be quite high, complicating budget approvals. [ See 1 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=2385400&qs=pros-and-cons#reviews) See Related User Reviews ##### 2. Expensive Pricing Users find the **premium pricing tier quite high** , necessitating extensive budget negotiations for approval. [ See 1 mentions ](https://www.g2.com/products/candybox-crm-solutions/reviews?filters%5Bsentiment_snippet%5D=2385399&qs=pros-and-cons#reviews) See Related User Reviews ![Bec H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bec H.") BH Bec H. Founder Mid-Market (51-1000 emp.) 7/14/2023 "Great partners and team to work with!" 5/5 What do you like best about Candybox CRM Solutions? Frequent communication and collaborative in brainstorming solutions. As a revenue operations leader, it was extremely useful to have partners who sought to understand business goals and use cases while constructing the backend designs and systems instead of simply "filling the requirements". Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? n/a – nothing to add here; on a tactical note we did most of our tracking on a Google sheet and this might have been cleaner on a project management board (e.g Airtable?) Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Candybox helped our team nail the balance of getting an SFDC implementation done quickly and nimbly with a fast-changing business while providing a great process/structure for planning larger-roadmap items and projects over the course of the subsequent months. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") PE Verified User in Education Management Small-Business (50 or fewer emp.) 8/22/2023 "Great team, communicative, knowledgeable, and helpful" 5/5 What do you like best about Candybox CRM Solutions? The team was very responsive and knowledgeable on best practices, especially Mark & Brent. They are communicative about timelines and stick to deadlines. I have worked with other consultants who were not as communicative and caused a lot of friction, but this was not the case with Candybox. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? I don't have any negative feedback on their services. They are not the least expensive option out there, but with good reason. Review collected by and hosted on G2.com. Recommendations to others considering Candybox CRM Solutions: I've worked with several consultants and these were by far the best. Professional, communicative, attentive, and knowledgeable. Definitely recommend. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Candybox helped with creating opportunity and lead flows as well as reporting and analytics in SFDC. Our sales team became more productive and better at forecasting given these changes implemented by Candybox. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joshua K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua K.") JK Joshua K. Technical Consultant Small-Business (50 or fewer emp.) 7/20/2023 "Excellent service, highly recommended." 5/5 What do you like best about Candybox CRM Solutions? Everything. Fast, efficient, great communication, can give you insight into standard object intended uses and suggest best practices so if you need to make changes you understand any potential pros and cons. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? Nothing that I'm aware of, I was pleased with all aspects of our interaction. Review collected by and hosted on G2.com. Recommendations to others considering Candybox CRM Solutions: Reach out to them and at least have a conversation about what you're trying to accomplish and see how they can help. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? We needed an out of the box process (that we weren't using at all) tweaked fairly heavily before we put it in use. They have delivered exactly what we needed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/16/2023 "Great Partner - Like an extension of my team!" 5/5 What do you like best about Candybox CRM Solutions? They operate like part of the team. They are responsive on slack and email in addition to our regular stand up meeting. They also treat our intance like their own. They are very careful with deploying changes and take our operating cadence into account. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? Nothing to dislike. Hiring Candybox was one of the best decisions I've made. They've made a difference for my team and my company. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Candybox has been my Salesforce partner for 2 years. They have been critical in large projects like CPQ, serve as team augmentation when we need more capacity and provide expert advice. Review collected by and hosted on G2.com. Show More 9/4/2023 Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") GC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/14/2023 "Great business partner" 5/5 What do you like best about Candybox CRM Solutions? Candybox take partnership seriously in the best sense of the word. They will meet you where you are at for your business. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? Nothing to dislike. Great team to work with. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Candybox helped us reconfigure our Salesforce instance so that we had reliable, standardized data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DS Dominic S. Mid-Market (51-1000 emp.) 6/20/2023 "Don't hesitate to work with Candybox!" 5/5 What do you like best about Candybox CRM Solutions? They are very responsive, knowledgeable and empathetic. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? No complaints to report. The Candybox team has always been professional and a pleasure to work with. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? The Candybox CRM team has helped us with many Salesforce projects. They've improved our CPQ Quote Process, Lead Routing Automation and Territory Management in the CRM just to name a few. I'd highly recommend working with them on your next Rev Ops initiative. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/19/2023 "Top notch: knowledgable, responsive, clean "best practice" deployments." 5/5 What do you like best about Candybox CRM Solutions? This is a team with deep knowledge of CRM software and related tech. They always think about best practices and "future proofing" their solutions. And always happy to prototype a creative custom solution to meet our needs. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? No dislikes... don't even have constructive criticism to give. Thank you and keep up the great work! Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Development, testing, and deployment of custom flows in Salesforce. Consultation on Salesforce best practices for effective management of custom objects. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/16/2023 "Candybox CRM" 5/5 What do you like best about Candybox CRM Solutions? Besides there great work...Their team is easy to work with and very communicative. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? There is nothing I dislike about Candybox Review collected by and hosted on G2.com. Recommendations to others considering Candybox CRM Solutions: NA Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Candybox completely customized our SFDC instance. They made custom alerts that helped our team be more efficient and they allow us to reach out to customers at the exact right time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![George B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George B.") GB George B. Member Mid-Market (51-1000 emp.) 2/9/2023 "Multiple Time Candybox user" 5/5 What do you like best about Candybox CRM Solutions? Expertise, speed and building a program to last. Review collected by and hosted on G2.com. What do you dislike about Candybox CRM Solutions? Nothing at all! I have worked with Kathryn and her team from the beginning and have found them inbvaluable at multiple startups. Review collected by and hosted on G2.com. What problems is Candybox CRM Solutions solving and how is that benefiting you? Solving the implementation and initial set up of SFDC. They have allowed me to focus on building the org and not worrying as much about salesforce administration Review collected by and hosted on G2.com. 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