KA
Khaireddine A.
Mid-Market (51-1000 emp.)
"Happy to be an autonomous product manager using candu!"
4.5/5
What do you like best about Candu?

We are using candu at Expensya to promote in-app upsell compaigns and drive growth

It reduces the dev cycle from 2 weeks to two days thanks to the no-code dev features!

We really like Candu! Review collected by and hosted on G2.com.

What do you dislike about Candu?

Nothing for now! Have been using it for year now and been always satisfied by the agility and veloxity of candu and the team behind Review collected by and hosted on G2.com.

Sarah W.
SW
Sarah W.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Candu is amazing!"
5/5
What do you like best about Candu?

Candu has allowed us to quickly get information in front of customers all in one place. Keeping help docs, relevant articles, case studies, and product alerts on our product's homepage keeps clients engaged in a scaleable way. Review collected by and hosted on G2.com.

What do you dislike about Candu?

It can take a bit to get pages set up but thankfully the team at Candu has gone above and beyond in helping us get up and running quickly. Once we are set up, its quick and easy to make any edits and publish them. Review collected by and hosted on G2.com.

Patrick H.
PH
Patrick H.
CEO
Small-Business (50 or fewer emp.)
"Candu ran a lifetime deal and then put everybody on a legacy plan, not giving access to new features"
0/5
What do you like best about Candu?

It was cool until they revealed that they were fundamentally a shady company. Review collected by and hosted on G2.com.

What do you dislike about Candu?

Candu ran a lifetime deal to raise money to build their product on Appsumo. They had many users purchase the product, guaranteeing future updates. Then they put everybody who purchased the Appsumo plan on a legacy pricing plan and refused to give access to new features.

#1 bad business practice for any company that ran an Appsumo campaign. Highly recommend not engaging with such a company. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for the UX team toolstack!"
4.5/5
What do you like best about Candu?

Candu has been a great addition to the UX team tool stack. Everything from onboarding & first-time UX to customer communications and research respondent sourcing. Being able to incorporate elements directly inline in our UI, that look native, has performed way better than traditional in-app pop-ups. Additionally, the team at Candu has been very responsive and they are constantly adding new features. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Candu?

Has some wonkiness around knowing when your content is published/actually displaying. Like most in-app messaging tools, it involves testing to make sure it's functioning properly and faith it's displaying to the right people. Review collected by and hosted on G2.com.

Jeff J.
JJ
Jeff J.
Small-Business (50 or fewer emp.)
"Move fast and experiment with limited Eng effort"
5/5
What do you like best about Candu?

Candu has been a beneficial tool for us at Assemble. We use it to run small experiments and create bespoke experiences for many of our customers. Review collected by and hosted on G2.com.

What do you dislike about Candu?

The only thing we've found frustrating about the product is not having the time to figure out how to leverage it even more! Review collected by and hosted on G2.com.

Rafael G.
RG
Rafael G.
Mid-Market (51-1000 emp.)
"Empowered our marketing team to provide delightful experiences to onboard, educate and convert"
5/5
What do you like best about Candu?

- Their unique approach of in-line (embedded) in-app communication

- Their rockstar team always willing to help

- The fast pace of new product development listening to users Review collected by and hosted on G2.com.

What do you dislike about Candu?

- For people used to traditional in-app communications they will have to change the mindset to these embedded experiences. Candu makes it easy with plenty of templates, updated helpcenter and an always eager to help team. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Candu is a great product but the support team is what separates from other tools."
4.5/5
What do you like best about Candu?

Candu's support team is top tier. Anyitme we had an issue they were able to help in real time. Review collected by and hosted on G2.com.

What do you dislike about Candu?

There can be a steep learning curve with Candu, but their team do great job with supporting you every step of the way. Review collected by and hosted on G2.com.

Verified User in Internet
EI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Very easy to integrate and use for seamless UI enhancement"
5/5
What do you like best about Candu?

It was very easy to install and use, technically. It's also easy for non-technical users to create and manage content that looks native to the web app. The user experience is much better than Pendo. Review collected by and hosted on G2.com.

What do you dislike about Candu?

The platform continues to evolve quickly, so some features are still moving around and some are clunky (e.g., promoting content across environments). Also, plans get added, dropped, and changed fairly frequently. Review collected by and hosted on G2.com.

Mark T.
MT
Mark T.
Vice President of Product Marketing & Training
Mid-Market (51-1000 emp.)
"Super Easy No-Code Adding of Sophisticated Pages"
5/5
What do you like best about Candu?

Candu has made it possible for me to quickly and easily add new pages to our app and site without having to wait for our developers. Design a page in Candu with any elements you want and then one-click make it live on your app or page. I love the array of sophisticated templates, many with interactive features like checklists that change the user experience by what they check. Their WYSIWIG editor gets easier to use all the time. I also love how fast they are to improve their app, often implementing improvements and features suggested by users like me. Review collected by and hosted on G2.com.

What do you dislike about Candu?

The initial setup and also the creation and editing interface can be intimidating at first, but once you've got the hang of it, it's super easy to create what you want, and their live chat help is there to get you through tough spots. Review collected by and hosted on G2.com.

Hamish M.
HM
Hamish M.
Head of Operations
Small-Business (50 or fewer emp.)
"Streamlining changes with Candu"
5/5
What do you like best about Candu?

We are constantly looking for opportunities to free capacity for our front-end team. Candu allows us to make iterative changes without disrupting the roadmap and avoiding scheduling delays. As we are an early-stage business moving quickly is absolutely key for our growth!

I use this primarily to display key metrics to our users to help boost their engagement and help them get more value out of our platform. Candu has been seamless to deploy and understand. The integration with Segment has made it super easy for us to get all of our data in that we need to tailor content on an individual user basis. Review collected by and hosted on G2.com.

What do you dislike about Candu?

I've come across some minor bugs along the way, but happy that they've all been solved promptly by the responsive support team. Review collected by and hosted on G2.com.