![Whitney P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whitney P.") WP Whitney P. Sr. Director, Customer Success Mid-Market (51-1000 emp.) 4/7/2022 "The best search firm for Customer Success hiring" 5/5 Describe the project or task Candidate Labs helped with: Hiring CSMs and Customer Onboarding Specalists Review collected by and hosted on G2.com. What do you like best about Candidate Labs? When I joined Deel we were in hypergrowth mode ($4M to $55M in 2021), my predecessor was behind on hiring, and we had no internal recruiting resources to support me with sourcing and screening candidates. I engaged Candidate Labs and several other contingency firms that specialize in go-to-market roles, and CL by far produced the highest quality candidates and best overall results. They took the time to thoroughly understand our specific requirements, comp structure, and culture, and course-corrected quickly based on feedback. It was clear they were taking the time to pitch candidates on the specific opportunity and our company, and, compared with other firms, their candidate profiles were much more detailed, allowing my managers and I to accomplish a lot more during first-round interviews. They also took a much more hands-on role in driving the overall process than other recruiters we worked with, soliciting feedback from both the hiring manager and candidate promptly at each stage, sharing updates on the candidate's timeline with other opportunities and competing offers, and ensuring candidates were closed in advance of offer extension. Review collected by and hosted on G2.com. What do you dislike about Candidate Labs? Unfortunately we were only able to utilize Candidate Labs for individual contributor roles as their Manager-level searches required a retainer, and my company would not approve this pricing structure. Review collected by and hosted on G2.com. What problems is Candidate Labs solving and how is that benefiting you? - Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic See what 296 reviewers think of Candidate Labs 5.0 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/candidate-labs/reviews)