Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great ease of use and customer service"
4/5
What do you like best about CampDoc?

The system is very easy to use for both the campers and camp staff. It make all of our paperwork and medical information in one locatio that is easy to access anywhere. Adding and removing campers is very efficient. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Some parents would rather use hard copies of their paperwork instead of digital. Review collected by and hosted on G2.com.

EH
Elisa H.
Small-Business (50 or fewer emp.)
"Great Customer Service & Product"
4.5/5
What do you like best about CampDoc?

Having all records, waivers, etc digitally has been fantastic! No more lugging large binders, risking losing personal information. So many report options to meet the needs of the day and so many features we don't even use, but I'm sure is beneficial to other camps! Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

There are still families that are not tech savy or trust having their information entered into a site, no matter how secure we say it is, so sometimes we need to have a mini computer class to help those individuals, but for the most part families like it far better than paper as well! Sometimes doing it on their phone has caused problems though, so that is an area for improvement. Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hi Elisa,

Thanks so much for leaving a review of CampDoc! I'm so glad to hear that it's working well for you thus far. And say it with me now- NO MORE BINDERS!! I'm sure you're aching backs and buckling shelves are appreciating the break!

It's great to hear that your organization has been able to accomodate your less-tech-savvy families by holding a 'mini computer class'. What a great way to support your community. Please don't hesitate to reach out if you need any additional resources or tips for helping support these users- we're happy to help!

Take care,

Elise

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Extremely helpful"
5/5
What do you like best about CampDoc?

I love how you can go back and look at statistics from health and behavior logs. It's great to know what area of camp sees the most risk and assess how to better ourselves for next year. CampDoc is easy to use. We have a great team that helps us! Customer support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

I wish Rectrac and CampDoc would communicate with eachother for cancellations, but that's a hard ask! Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"I tell all the other camp directors in the area that we use and love campdoc"
4/5
What do you like best about CampDoc?

Everything is in one place, and the information is retained year to year! Its simple to train my staff on Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Incident reports can be finicky occasionally. I ask my staff to complete them as soon as possible, but more than once they have had to pause and lose all their work, or even hit submit and the report disappears Review collected by and hosted on G2.com.

Justin P.
JP
Justin P.
Flight Nurse/Paramedic
Small-Business (50 or fewer emp.)
"Great health record software for summer camp"
5/5
What do you like best about CampDoc?

The best thing about CampDoc software. is the health record (EHR), EMAR and Health Log. The staff are very helpful and responsive, and the system has a lot of capabilities that are helpful. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Only downside for a smaller short duration camp is the annual cost. Wish there was more steps in the pricing plan to accomodate the smaller simpler customer. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"CampDoc offers GREAT customer support!"
5/5
What do you like best about CampDoc?

Customer support is always quick to respond and very helpful. The webinars I have attended were also very helpful for as a newer user of CampDoc. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

I haven't found a downside to using CampDoc. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Mid-Market (51-1000 emp.)
"CampDoc is our only health system for our youth programs"
4.5/5
What do you like best about CampDoc?

The customer service is friendly, knowledgeable, helpful and most importantly, efficient. We have weekly imports from our Fusion registration system into CampDoc, along with hard sychs to ensure accuracy in our CampDoc system. The navigation and creation of profiles is intuitive, simple and we need the customization of the health profiles and questions. We rely on the trusted contacts features for signout, this is an added layer/essential sfety measure for our campers. The health notes from parents, notes from camp staff and uploads of immunizations and medication information enable comunciation across multiple programs and facilities. Campdoc has truly been a beneficial, risk free, system that our daily operations and sales team greatly benefit from. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

The manual import process from our registration system. I wish there was an API where the two systems can talk and import multiple times a day for accuracy. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"So far so great!"
4.5/5
What do you like best about CampDoc?

We're in the early days of our CampDoc use, but we're so excited about the tool. Our implementation team has been proactive, engaged, and quick to take action. Every question we've asked has been given careful consideration, and CampDoc is already helping us refine our approach to medical forms for our event. We look forward to inviting our attendees to complete their medical profiles VERY soon! Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

At this point, we don't have any dislikes. We're still exploring all the ways CampDoc can meet our needs, and we've yet to be met with an "impossible" scenario. Review collected by and hosted on G2.com.

KC
Kara C.
Small-Business (50 or fewer emp.)
"Efficient, Responsive, User-Friendly"
5/5
What do you like best about CampDoc?

I like that CampDoc is user friendly and easy to navigate. Also, before CampDoc, we were using so much paper and the filing and copy process was absolutely ridiculous. It work take my directors at least a week to sort through the paperwork, make copies, and file it away. Now, with CampDoc it limits the stress, the amount of paper being waste, and gives my directors more free time to prepare for summer camp.

Lastly, I am impressed with the team’s responsiveness and quick support whenever I need something. The assistance they provide and the check ins are the best and make the process stress-free. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

This is my second year using CampDoc and there is not anything I dislike about CampDoc. Review collected by and hosted on G2.com.

Aimee K.
AK
Aimee K.
Small-Business (50 or fewer emp.)
"Top notch customer service with a fantastic product! Just what we needed!"
5/5
What do you like best about CampDoc?

It makes sense! The software is flexible, yet structured enough to provide a solid, trusted experience for both staff and our customers! We found CampDoc to be much more user-friendly and their staff to be more responsive than others. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

We have many, many options for our campers with regards to number of days and choices of those days. We did have to limit our offering of options but it's worked out fine. Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hi Anna,

Thank you so much for taking the time to leave a review of CampDoc! We're so glad to hear it's been a positive experience for you and your users. It sounds like the accounts receivable reporting is saving you a significant amount of time- hope you're able to spend some of that time enjoying the summer weather!

Please don't hesitate to reach out to our Client Success or Support teams should any issues or questions arise. :)

Take care,

Elise