MW
Maren W.
"Efficient Medical Info Management, Steep Learning Curve"
3/5
What do you like best about CampDoc?

I appreciate that CampDoc enables us to manage medical information securely without relying on physical forms, which is a significant improvement from our previous paper-based system. I find it quite useful for various operational tasks since it allows us to make lists, send emails, and manage registrations efficiently. This versatility in functionality adds a lot of value to our camp activities. I am also relieved that we have not encountered any bugs or software issues with CampDoc, which speaks to its reliability and stability as a platform. The smooth annual setup process, thanks to team familiarity, reinforces its efficiency once you get accustomed to the system. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

I find CampDoc not user-friendly for those unfamiliar with the system, even with instructional videos or email assistance from CampDoc team members. It requires someone at our facility to be familiar with it to teach it to new users. This can lead to under-utilization of certain tools if that knowledge is lacking. Additionally, there is a surcharge for registrations through CampDoc, which leads us to use a separate ticketing system, making the process less streamlined. Review collected by and hosted on G2.com.

Response from Michael Ambrose of CampDoc

Thank you for sharing your detailed feedback on CampDoc! We understand your concerns about the learning curve and user-friendliness, and we're continuously working to improve our training resources to make the onboarding process smoother for new users. If you have any specific suggestions or need assistance with any features, please feel free to reach out to your dedicated client success team. We value your input and are committed to enhancing your experience with CampDoc.

Sheri F.
SF
Sheri F.
Preschool Teacher
Mid-Market (51-1000 emp.)
"Quick, Easy Access to Relevant Information Once You Learn the Functions"
4.5/5
What do you like best about CampDoc?

Once I understood the functions, it made accessing relevant information quick and easy Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

There are some combinations of features that are not connected Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Small-Business (50 or fewer emp.)
"CampDoc simplifies administrative tasks"
5/5
What do you like best about CampDoc?

CampDoc provides one place for us to keep all administrative aspects of our program. They make it so easy to complete registration, send emails to families, and make sure everything is running smoothly. Their representatives that work with us are also super helpful and answer questions in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

One downside of using CampDoc is the fee associated with it, but we use registration costs to help offset that cost. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"CampDoc Team Is Incredibly Helpful and Quick to Respond"
5/5
What do you like best about CampDoc?

I love that the CampDoc team is so helpful and quick to respond when we have concerns or questions. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

CampDoc can be very tricky to figure out especially in the beginning. While there is a new feature to update and create forms for registration, the process of using BugHerd was very confusing and complicated. Review collected by and hosted on G2.com.

Michelle W.
MW
Michelle W.
Dean of Summer Academies and Assistant Director of the Institute for Academic Outreach
Mid-Market (51-1000 emp.)
"Great services, people and product!"
5/5
What do you like best about CampDoc?

It is very user friendly for both our staff and the famlies of our students. If I have any questions, they are super timely to respond, with great information, instructions and friendlyness. Putting the program in place each year is simple, with again, great support! We use this program all summer long for our early college programs. I would not want to go with any other program. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

I have not found any downsides so far. If I have to come up with one thing, is that our families often question certain features we allow to be offered, such as labels and insurance. I wish there was a way to provide that information, directly with those offers, that it is not offered directly by the university. Nor do we have information about the products/services. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Attentive Client Success Team with Lightning-Fast Turnaround"
5/5
What do you like best about CampDoc?

The client success team is very attentive and has an amazing turnaround time for any changes or edits. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

It would be really helpful if we could build our own sessions. That kind of flexibility would make it easier for us to use the product more consistently throughout the year, including for other camp programs. In addition, a tie-in with property management would be amazing. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Extremely User-Friendly with Phenomenal Customer Service"
5/5
What do you like best about CampDoc?

CampDoc is extremely user friendly and their customer service team is phenomenal! Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Sometimes it takes a while to get our profiles set up the way we'd like. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Centralized Participant Info Makes Management a Breeze"
4/5
What do you like best about CampDoc?

having all our participant information in one spot and easily accessible Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

the mobile interface is not great - families and providers that access profiles on their phones have a very hard time seeing everything and navigating the site. Review collected by and hosted on G2.com.

Brenda B.
BB
Brenda B.
Lead physician
Small-Business (50 or fewer emp.)
"Campdoc meets the medical record keeping needs of our organization."
5/5
What do you like best about CampDoc?

Our organization has been using CampDoc for 9 years. It is an economical medical record system that helps us store our students medical information. CampDoc is easy to use and it meets our medical team’s documentation needs. The online and personal support is fantastic. You can customize to your organization’s needs and track injury and illness data. We are very happy with CampDoc! Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

There are no significant downsides to using campdoc. Review collected by and hosted on G2.com.

Response from chris posa of CampDoc

Hi Brenda, thank you for reviewing CampDoc. Wonderful to hear you're particularly fond of the Electronic Health Record - it's our bread and butter! Have a great camp season.

J. I.
JI
J. I.
Education Program Specialist
Mid-Market (51-1000 emp.)
"Excellent costumer service with a fantastic software that helps in many ways"
5/5
What do you like best about CampDoc?

I like how friendly the campdocs support team is. They are always there with a quick reply and helpful information. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

In the past it has been difficult to sometimes sort through and organize information given by campdocs however, that has been remedied by consistent updates. Review collected by and hosted on G2.com.

Response from Michael Ambrose of CampDoc

We appreciate your kind words, it's great to hear that our software has been fantastic! Happy camping!