Jan S.
JS
Jan S.
Director of Health and Wellness
Mid-Market (51-1000 emp.)
"CampDocs does it all."
4.5/5
What do you like best about CampDoc?

The most helpful aspect to me about using CampDocs is the ability to extrapolate any information from the inputted data. But, a close second would be the ability to do everything online rather than having so many paper documents everywhere. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Training is the only thing I wish was more streamlined. There is so much information to know and its so hard to know what articles to read. It seems it might be more efficient for a team to work with a couple of superusers within each organization to really help with training based on learning styles. Review collected by and hosted on G2.com.

Response from chris posa of CampDoc

Hello Jan. Thank you for taking the time to review CampDoc. You'll be happy to know our tutorial video library has been recently enriched with many new videos covering dozens of topics like registration set up, eMAR, and medications. We also offer a series of live training sessions, some of which focus on specific CampDoc features and functionality; you can check out all the new resources here: support.campdoc.com

Thanks again!

Jemarlo B.
JB
Jemarlo B.
Sped Teacher
Small-Business (50 or fewer emp.)
"CampDoc is amazing"
4.5/5
What do you like best about CampDoc?

Campdoc was so great for the summer camp. Parents were able to enter the camper's information which made it easier for me as a director to see everything which helped me to better serve our families. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

There was nothing i didnt like about the program Review collected by and hosted on G2.com.

EB
Emma B.
Vice President of Operations/Program Manager
Small-Business (50 or fewer emp.)
"Finicky but good"
4/5
What do you like best about CampDoc?

It's an excellent place to have all the medical information ready for morning and evening medications and allergies when preparing food. Also great for running reports. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

We had some trouble with people uploading their covid test results a few days before camp! The site kept glitching or something where it wouldn't accept it, or it wouldn't fully load, which caused some confusion. But it was a simple fix. Review collected by and hosted on G2.com.

KR
Katelyn R.
Mid-Market (51-1000 emp.)
"Great software for camps!"
4/5
What do you like best about CampDoc?

I appreciate the ease of use for our campers the most. Other favorable qualities are the ability to pull lists and forms instantly and how customizable the platform. The customer service has always been quick, courteous, and helpful. The price is similar to many of the other camp softwares. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

I would like for there to be an app for our camp counselors to use. It would make the content much easier to access and use. Review collected by and hosted on G2.com.

Response from chris posa of CampDoc

Thank you for the nice review, Katelyn! Definitely ask our Support team for tips about making CampDoc accessible to your counselors. And, you may also consider attending our next provider training session where you can ask for live assistance on any topic. Have a great camp season!

Cody K.
CK
Cody K.
Associate Director
Mid-Market (51-1000 emp.)
"User friendly program to make camp registration easier"
4.5/5
What do you like best about CampDoc?

Everything is in one place. Customer support very helpful. Pretty user-friendly for camp directors, staff and families to navigate. Easily accessible from phone, laptop, etc. We can see what families see so not much confusion or arguments over things being incorrect. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Having specific groups / registrations can make the beginning of the off-season tough to make sure everything is how we want it to be. Add-ons, coupons, etc can be confusing for families and sometimes things are auto-generated and added even after going through Test runs. Review collected by and hosted on G2.com.

Response from chris posa of CampDoc

Thank for the detailed review and high grade, Cody. Great to see that CampDoc is working for all your stakeholders - and it sounds like it has helped reduce some friction there, too! Our Training team has produced dozens of new videos which may help address the add-ons and coupons needs. Check them out at support.campdoc.com or reach out to our Support team directly. Have a great season!

AW
Amanda W.
Small-Business (50 or fewer emp.)
"great system"
4/5
What do you like best about CampDoc?

Most helpful aspect of CampDoc is the online registration as well as the reporting. We used the online registration before camp and the reporting before/during/after camp. We couldn't do camp without either of those things!! Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Would love to have the attendance section customized a bit more so it would work for our camp. We would use it for check-in at bus locations. Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hi Amanda,

Thank you so much for taking the time to leave a review of CampDoc! I'm so glad to hear that the registration and reporting features have been so helpful at your camp. Our Development team has really knocked it out of the park creating such robust reporting capabilities.

I'm wondering, have you reached out to your Client Success pod regarding the attendance feature? We often have 'work-arounds' you can utilize to help navigate different situations and needs- maybe they can help with this.

Don't hesitate to reach out if you have any other questions or concerns- we're here to help!

Take care,

Elise

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great platform with great customer service!"
5/5
What do you like best about CampDoc?

It's been super user friendly for staff and parents alike. Lots of different reports we can run using a variety of filters. Easy to communicate with parents using the platform. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Some of our families struggled due to the lack of languages it's available in. We could have given them translations, but it really wasn't a great option either. Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hello!

Thank you so much for taking the time to leave a review of CampDoc. I'm so happy to hear that it's been a positive experience and very user-friendly. Keeping all of your participants' health data securely stored in one place definitely sounds like a step up from paper copies (better for everyone, including the trees!).

I'm sorry to hear that there were some struggles relating to language accessibility. Have you discussed this with your Client Success Pod? We do offer translations and would love to help you set that up ahead of your next season!

Please don't hesitate to reach out if there is anything else we can help with!

Take care,

Elise

RS
Rachel S.
Small-Business (50 or fewer emp.)
"Camp Director needing better software, found CampDoc!"
5/5
What do you like best about CampDoc?

Customer Service!

Accommodating team. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

Start early! Integration can take time Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hi Rachel,

Thank you so much for taking the time to leave a review about your experience transitioning to CampDoc! I'm thrilled to hear that we've been able to support your camp as you continue to grow (congrats, btw!). I have to agree, our Client Success team is one of the best things about CampDoc. They are a dedicated team and are genuinely invested in supporting each of their clients. It's so great to hear from those camps that it's been a great experience on both sides! :)

Take care,

Elise

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Outstanding customer service and support."
4.5/5
What do you like best about CampDoc?

The customer support team members are far and away the most beneficial part of the CampDoc service. They are helpful and personable, providing fast turnarounds to assist in solving any confusion or technical issues, directing us to additional resources and otherwise supporting our staff who use the software. The software itself is powerful and has a notable learning curve, but upon getting past that curve users are treated to an organized, convenient, and robust system for tracking registration and other camp-adjacent information. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

The software can struggle to be user-friendly, especially if there are many individuals in administrative roles or otherwise taking responsibility for registration management. There are also a lot of features that are organization doesn't end up using, which can be cumbersome to avoid. To be fair, we aren't strictly a summer camp, so this may be an isolated issue. Review collected by and hosted on G2.com.

Response from Elise Brantley of CampDoc

Hi There,

Thank you so much for taking the time to leave a review of CampDoc! We're so glad you've had such a positive experience with CampDoc's customer support team. They really are delightful humans who genuinely love helping people!

I'm wondering, have you explored our library of Training Resources (link below)? We have a great collection of video clips, blog articles, and live webinars all designed to help users troubleshoot and get more familiar with CampDoc - might be helpful for some of the admins looking to brush up on registration!

Take care,

Elise

See how CampDoc improved
SM
Stacey M.
Small-Business (50 or fewer emp.)
"CampDoc is a Great Camp Management System"
5/5
What do you like best about CampDoc?

Our camp has been using CampDoc for about seven years, and it has been an excellent system for managing our registration process and electronic health record keeping. Review collected by and hosted on G2.com.

What do you dislike about CampDoc?

There isn't anything I dislike about CampDoc. They continuously strive to improve their software, company structure, and customer service to meet their customers' needs. Review collected by and hosted on G2.com.

Response from chris posa of CampDoc

Stacey, thanks so much for the great review and for being a long-time CampDoc customer. Glad your staff loves the EHR, too. As you know, it's certainly a key area of focus for us. And how wonderful that your staff can take advantage of getting time back in their day by having gone paperless. Cheers!