juan daniel p.
JP
juan daniel p.
Virus Vanish
Mid-Market (51-1000 emp.)
"Campaigner Email excellent server of high quality "
5/5
What do you like best about Campaigner?

I like Campaigner Email a lot since it is too useful to develop my electronic mails, it gives an incredible volume, without any kind of difficulty Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

I do not find any fault, it is an excellent product with a wonderful interface Review collected by and hosted on G2.com.

Deborah Jean W.
DW
Deborah Jean W.
Miss
Small-Business (50 or fewer emp.)
"Campaigner Email suitable for individuals or company with long list of contacts"
3.5/5
What do you like best about Campaigner?

Organizes and distributes mass emails to a broad yet tailored audience! Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Referral affiliate program difficult and not that profitable for most people! The Campaigner Email is also just most suitable for particular individuals and or companies with massive list of email contacts! Review collected by and hosted on G2.com.

DANIELLE F.
DF
DANIELLE F.
Vice President, Marketing
Real Estate
Small-Business (50 or fewer emp.)
"Pretty simple but gets the job done"
4/5
What do you like best about Campaigner?

I like the simplicity of it. It is not difficult to use unlike other email building platforms such as Salesforce's Pardot, which is very cumbersome. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

I wish that the email builder allowed you to do more. It does not allow me to achieve what I want artistically so I have to design it myself and just upload a jpeg, which is not SEO friendly. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Awful All Around - DO NOT PURCHASE"
0/5
What do you like best about Campaigner?

I honestly can say for very few softwares/platforms that there was nothing positive about them - Campaigner is awful with no redeeming qualities Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Support is supposedly 24/7 but it was rare that i would get an answer by chat or email in a reasonable time. My dedicated account manager never got back to me and same with his IT. When first signed up there was a major glitch on their end and took weeks for them to figure it out (think Google Chome not being compatible with their software) and it did not seem like they had a fix planned so this issue could still be present. This is an expensive, junky ESP which does not work and has terrible support. Review collected by and hosted on G2.com.

AL
Andrew L.
Principal
Small-Business (50 or fewer emp.)
"Once-excellent but getting steadily worse-to-awful"
0/5
What do you like best about Campaigner?

- Quick access to campaign performance reports and data

- Ease of uploading graphics and contact datasets

- Easy to send test emails Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

- Ambiguity of error messages when the system has identified an issue with the email content OR contact database. The message is visible only for a few seconds, telling you only that "Your account has been blocked" and "Contact customer service". Is the issue the content of the message? The data? My payment status? No clue!

- Discourteous and powerless Customer Support. Even if they manage to identify the issue, they can't do anything to resolve it. They may put you on hold for 5 minutes while they "analyze the problem" then return to let you know that someone will respond my email within 24 hours.

- 24-hour turnarounds for every exchange of information with follow-up customer service. This means that days can go by before you can send your email campaign. Meanwhile, you're trying to convince Cust Support to help you use the services that you've paid for.

- Ambiguous terms of service. When you sign up for a subscription, they do not let you know how you are limited in the number of records hosted AND in the number of sends you can initiate.

- Hard to un-subscribe. If you call and ask to terminate your account, you're told that someone from the account management team will get back to "within 24 hours". We had to cancel the credit card we were using to avoid getting auto-renewed.

- Online design templates are horrible to work with and use long-deprecated HTML tags. Review collected by and hosted on G2.com.

DR
David R.
Dallas
Enterprise (> 1000 emp.)
"Useful platform for contacting my clients and prospects"
4.5/5
What do you like best about Campaigner?

I have been using Campaigner for 6 months now, the platform can sometimes be slow but overall we have had a great experience. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images. Review collected by and hosted on G2.com.

John M.
JM
John M.
Manager
Small-Business (50 or fewer emp.)
"Use campaigner email for business matters."
3.5/5
What do you like best about Campaigner?

It enable a business person to reach the customers in the easy and the best way. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

For a person or a business person to be able to succeed in using campaigner email you must spend a certain amount of money. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Campaigner Email"
2.5/5
What do you like best about Campaigner?

It is a great tool to easily Create, Send & Track your individual Email Campaign Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

It is not intuitive, and they haven't done any kind of software or GUI redesign since I began using it. Making a template should be easier than it actually is using the software. There needs to be an easier way to set up the formats and apply to email. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Alec's Campaigner Review"
1.5/5
What do you like best about Campaigner?

Campaigner's best feature is their email campaign metrics. It's super simple to read and see who clicked, percentages, etc. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Campaigner has many faults but the most glaring one is lack of email templates. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great for email campaigns"
3.5/5
What do you like best about Campaigner?

Campaigner is easy to get setup and to use ive been using it for a bout 5 years now. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

it is a bit dated the templates are old and stuff is harder to edit if you dont know html Review collected by and hosted on G2.com.